Job Search Results for hospitality

The Senior Audit Consultant will perform end-to-end reviews of key business processes to assess the design and effectiveness of internal controls across operational and financial risk areas.... More Responsibilities include planning and scoping audits, conducting walkthroughs, testing controls, performing data analysis, identifying risks and improvement opportunities, and preparing clear, concise reporting for senior management. The role partners closely with business leaders to develop action plans, track remediation, and drive operational efficiency while maintaining strong stakeholder relationships across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including:... More hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

What You?ll Do?Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule?Develop and maintain integrated program... More roadmaps aligned to business and technology objectives?Lead cross functional planning and execution across engineering, product, infrastructure, and business teams?Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams?Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications?Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability?Provide clear, timely communication to senior leadership to support informed decision making and issue escalation?Partner with senior leaders to align teams around shared goals and measurable outcomes?Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Director of Product will be working at a global hotel company headquartered in Chicago, IL. They will be required to come on site 3 days per week. They will be working on a product that... More supports their on property hotel needs. This is not the creation of an entirely new CRM. Instead, the Director will be standing up services and structured data capabilities that sit between the EDW and the operational systems in use today. The organization is building a new team and wants someone comfortable with iterative delivery, ambiguity, data complexity, and cross-functional orchestration.Strategy & LeadershipDefine and drive the vision for the next-generation On Property CRM personalization platformLead multi-year roadmap planning focused on personalization, data structure, guest insights, and global scaleIdentify and define the core customer KPIs that signal CRM product healthWork cross-functionally to shape how the organization collects, structures, validates, and activates guest preferencesHelp define the operational definition and logic for identifying VIP guestsHands-On Product ExecutionWrite BRDs and PRDs for new CRM capabilitiesConvert business needs into detailed Jira stories, epics, and acceptance criteriaLead backlog prioritization, sprint execution, and Agile product ritualsPartner with a dedicated design lead on research, low-fidelity testing, and usability validationGet deep into the ?plumbing?: structured data, system integration, API needs, and data flowsData & Enterprise IntegrationLead initiatives to transform unstructured guest preference data into structured, consumable data that supports personalization and AI/LLM use casesPartner with engineering and data teams to ensure integrations across:EDWCDPsLoyaltyMarketing automationProperty-level operational systemsUnderstand architectural challenges and help navigate data governance and platform constraintsPersonalization / Platform CapabilitiesThis role is responsible for delivering:Structured guest preference capture and governanceVIP identification logic and workflowsGuest insights and recommendation engine for hotel colleaguesTwo-way communication integration, including extracting preference signals (e.g., from text messages)Cross-Functional LeadershipServe as the connective tissue between MarTech, Data/AI, Ops leaders, and on-property stakeholdersFacilitate meetings, workshops, and decision-making forumsEnsure that platforms and tools are intuitive for hotel colleagues so they can spend more time serving guests, not navigating systemsBuild toward eventually managing 1?2 Senior Product Managers, while still remaining hands-onWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our Client is looking to bring on a local to Miami Florida Gaming Systems Application Owner that will serve as the hands on operational owner and subject matter expert for assigned shipboard and... More shoreside gaming applications, ensuring system stability, performance, and alignment with business needs. The day involves monitoring application health, managing incidents, coordinating resolution efforts, and partnering with IT teams, vendors, compliance, and operational stakeholders to resolve issues efficiently. The Application Owner supports enhancements and configuration changes by gathering requirements, validating solutions, and participating in testing and release planning to minimize business disruption. They provide guidance and troubleshooting assistance to shipboard teams, maintain documentation and operational procedures, participate in post mortem reviews, and identify opportunities for process improvements or system optimization. Regular updates are provided to leadership on issue status, upcoming releases, and operational risks, while balancing priorities in a high visibility, guest facing, 24/7 environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Program Manager to lead a digital initiative currently in the innovation phase, where much of the problem space, scope, and delivery model are still undefined.This role is... More ideal for someone who thrives in ambiguity, can quickly absorb complex contexts, and proactively drives clarity across teams. You will play a critical role in forming and guiding a cross-functional pod, identifying gaps, and defining what needs to happen next to move from concept to a commercializable digital product.This is a hands-on, execution-oriented role that requires assertiveness, strong judgment, and a ?bulldog? mentality ? someone who calls things as they see them and takes ownership rather than waiting for direction.Key ResponsibilitiesLead program execution in an early-stage innovation environment with high ambiguity and limited initial definition.Help shape and stand up a cross-functional pod, identifying who needs to be involved across product, engineering, pricing, marketing, and go-to-market.Proactively identify gaps (e.g., pricing, MVP definition, customer messaging) and take ownership to close them.Define what needs to happen next and drive alignment on priorities, milestones, and dependencies.Act as a strong voice of the customer, ensuring solutions are commercializable and aligned to customer value.Partner closely with product, engineering, and business stakeholders to move from concept ? MVP ? release.Program manage the release of a digital application, ensuring clarity across scope, readiness, and delivery.Drive execution using structured program management practices while remaining flexible to evolving needs.Communicate clearly and assertively with senior stakeholders, surfacing risks, tradeoffs, and recommendations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our Fortune 500 Client in South Florida is looking to bring on a local to Miami Florida Senior Technical Program Manager (that is flexible to come onsite to Miami once a quarter) for a large-scale... More program. The projects and programs will be based around application implementations, system deployments, reservation systems, POS systems, and financial applications. These programs will be starting from scratch and working with the business on the implementation. The ideal candidate will come from the travel industry and have a high-level technological and enterprise level background with experience involving multiple large complex projects with multi-million-dollar budgets. This person will be an extremely strong communicator as they will be involved in day-to-day discussions with high level executives in board rooms on project/program status and will give executive presentations. This person will be involved in the day to day project management life cycle. This candidate will need to be able to collaborate and work across different types of teams, businesses, IT groups, and programs with a sense of navigating politics in their environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Lead the end-to-end rollout of a new hybrid lounge operating model across 6 different lounge locations, starting with Honolulu and expanding to all locations by the end of summer.?Act as the central... More organizer across many moving parts: location leaders, HQ stakeholders, product team members, communications, and a third party kitchen vendor (partnering closely with this vendor?s PM).?Own timelines, milestones, dependencies, and deliverables on Alaska?s end.?Partner closely with lounge managers at each location to coordinate readiness, sequencing, and execution.?Design and drive a thoughtful change management approach for approximately 450 employees.?Build and oversee a training and curriculum program to transition staff from back-of-house roles into guest-facing positions (bartending, barista, front desk, guest engagement).?Collaborate with the communications team to ensure employees are informed, supported, and confident throughout the transition.?Use tools like Smartsheet or similar PM platforms to track progress, communicate status, and align stakeholders.?Ensure the new model is not just launched, but sustainable, with ongoing training, proficiency standards, and clear ownership going forward.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less