Job Search Results for Customer Service

Remote Lead Cobol Developer - 2141

Insight Global is seeking a Remote Lead Cobol Developer who has extensive experience hands on in the code and working closely with outside vendors. Responsibilities include: Implement new features... More while maintaining overall quality of software. Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad. Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge. Remain current on relevant technology trends. Participate in researching and resolving customer issues. Other duties as assigned. Knowledge of object-oriented design and development experience with one or more of the following programing languages: Cobol, SAS, other open-system languages. Familiarity with relational databases and SQL. Experience with any of the following, a plus: Snowflake environment tools like Elevate, Switchboard, DBT; ETL; file movement using sFTP. Understanding of basic networking and firewall concepts. Experience with version control solutions, preferably Git/GitHub. Understanding of the full software development lifecycle. Familiarity with security best practices for software development. Strong analysis and problem-solving skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Associate People Business Partner (People Generalist)

? Act as the primary point of contact for Hospital Managers and Field Leaders on routine people questions, policy interpretation, and day-to-day team member inquiries, reducing unnecessary... More escalation.? Resolve routine People Operations (documentation, support, system/process guidance, coaching) and low-level (e.g., attendance, basic performance concerns, workplace questions) employee relations issues using established standards; escalate complex or higher-risk matters as appropriate.? Own and drive site-specific people-related tickets to resolution, partnering with People Operations and ensuring clear documentation and follow-up.? Translate policies, procedures, and People Team expectations into clear, practical guidance for leaders and team members.? Review and quality-check people transactions and documentation to ensure accuracy, completeness, and readiness for escalation.? Conducts stay and exit interviews, synthesizes trends, and partners with People Business Partners to drive site-level engagement and targeted interventions.? Educate and support hospital managers through training and 1:1 guidance to ensure consistent, compliant people practices.? Partner with People Business Partners and People Operations to support people programs, cyclical processes, and local initiatives.Identify recurring issues and process gaps and contribute to continuous improvement efforts that enhance consistency and efficiency across sites.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Estimator

The Estimator is responsible for developing accurate, competitive cost estimates before work begins. This includes analyzing scope and drawings and calculating labor, material, equipment, and service... More costs used for bidding, planning, and protecting profitability.We are not looking for someone who has only worked in one craft. We are looking for estimators with experience across multiple construction or specialty trades. Key Responsibilities?Prepare detailed estimates using established company guidelines, tools, and policies?Analyze project scope, requirements, and historical data to determine pricing?Build and support multimillion dollar bids?Apply technical judgment and prior field or estimating experience to solve estimating challenges?Clearly explain assumptions, methodologies, and pricing to internal stakeholders?Work independently with moderate direction?Support estimating quality and consistency across the team?Provide informal guidance to junior or newer team members as needed?Ensure estimates align with business drivers, customer expectations, and execution plansWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Sales Executive

Strategic Partnerships: Develop and own executive-level relationships with target accounts (e.g., VPs of R&D, Chief Scientific Officers, and Innovation Leads) in partnership with your Field Engineer... More counterpart.Pipeline Generation: Develop a robust pipeline across including Quantum Networking for secure data sharing, and Quantum Sensing for next-gen medical diagnostics.Strategic Qualification: Prioritize opportunities based on clinical impact, financial profitability, and long-term strategic alignment with company's roadmapFull Lifecycle Ownership: Own every phase of the sales lifecycle from initial relationship building and technical qualification to RFP response, high-stakes negotiation, and closing.Internal Alignment: Ensure support of the broader organization to successfully pursue opportunities throughout the sales lifecycleRetention & Expansion: Partner with Customer Success post-sale to ensure high satisfaction, driving renewals and identifying opportunities for incremental revenueWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

FP&A Lead

We are hiring a senior FP&A leader to help shape governed planning, driver design, scenario controls, and decision-quality metrics within the platform. This person should have led enterprise... More planning, forecasting, and performance management in a complex public or scaled private company and should be comfortable operating close to the CFO and executive team. The role is not about producing static plans; it is about helping build governed, explainable, decision-ready planning workflows.-Serve as the enterprise FP&A authority embedded in the product team.-Define product requirements for planning, forecasting, scenario analysis, and executive reporting.-Translate real FP&A practices into governed workflows, approval gates, and controls.-Help design metrics around forecast quality, decision readiness, and scenario discipline.-Partner closely with product and engineering to make planning operationally credible.-Support select customer conversations with CFOs and FP&A leaders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Technical Implementation Engineer

Insight Global is seeking a Lead Technical Implementation Engineer, for a full-time opportunity with a SaaS client. This person must be an experienced Implementation Technical Lead to support the... More delivery and implementation of claims software solutions within the workers? compensation insurance space. This role sits at the intersection of technology, insurance operations, and customer engagement, playing a key role in ensuring successful client implementations. The ideal candidate brings a strong technical background in .NET and ASP.NET, combined with a solid understanding of how claims systems function within the insurance ecosystem, and experience working directly with customers during software implementations.This role requires this person to partner directly with customers to understand business needs, workflows, and system requirements. They will also guide and support the configuration, integration, and deployment of claims management solutions. This is an individual contributor level role, and this person will be a very hands'-on engineer. In addition to new implementations, this person will also support troubleshooting, issue resolution, and post-implementation technical guidance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Part Time Project Manager - INTL - India

Insight Global is seeking a Project Manager to join one of our software engineering clients. This Project Manager will lead and facilitate several high-impact, enterprise-level initiatives involving... More software, enterprise deployments, AI module design, and service partner coordination. This role operates within a matrix organization and requires a confident leader who can drive execution, manage complexity, and partner closely with Account Managers, service partners, and technical teams. This is a hands-on role managing complex, highly visible projects across enterprise customers and internal stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Owner

Insight Global is looking for a Junior Product Owner / Business Analyst?to help bridge the gap between business stakeholders and development teams. This person will translate business needs into... More actionable product deliverables while supporting ongoing development initiatives in an agile environment.This role is ideal for someone who understands core Product Owner responsibilities, is comfortable working directly with stakeholders, and is excited to leverage AI tools to improve workflows and efficiency?(not building AI products directly).Key ResponsibilitiesPartner directly with internal stakeholders and end users to gather requirements and define product needsTranslate business requirements into user stories, backlogs, and product roadmapsManage and prioritize the product backlog in Jira?(or similar tools)Lead and participate in Agile ceremonies?(sprint planning, standups, retrospectives)Communicate product updates and timelines clearly to both technical and non-technical stakeholdersSupport product initiatives across various areas (e.g., data/Power BI initiatives depending on team structure)Use AI-powered tools (ChatGPT, Copilot, etc.) to improve workflows such as documentation, research, and backlog refinementPay Range (based on experience) $45-60We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Communications Manager - INTL Philippines

An employer is looking for a communications manager. This individual will provide Command and Control of Bridge calls during service outage situations for customers, driving for quick resolution of... More impacting issues and tracking incidents as they occur. In this role, the primary responsibility is to send out reliable, timely and accurate comms. The role will also assist in developing communication plans with internal partners to minimize end-user impact during system maintenance. The Incident Management ICC is responsible for leading the Incident Command teams support of several distinct properties across Microsoft Online. They will assist the Tier 2 Incident Command agents in providing superior Incident Communication and Coordination, and help drive for prompt resolution of all service impacting incidents. The Responsibilities include: - Lead Tier 2 Incident Command teams support of several distinct properties across CRM - Facilitate, engage! , and drive bridge calls during service outage situations for CRM Customers. - Work closely with remote support teams. - Communicate effectively within external groups, including end users (verbally and written as appropriate). - Develop support documents, training material, and other resources to help the Tier 2 Incident Command team provide excellent services, driving efficiency and accuracy at all times - Ensure adherence to established policies and procedures; ensure SLAs and KPIs are met with timely communication notifications. - Maintain service excellence, facilitating communication and collaboration among many parties to bring all Incidents to resolution quickly and efficiently - Adhere to established SLAs for acknowledging, engaging, communicating, and resolving IncidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Product Manager

This position contributes to Client's success by contributing to the strategic value, usability, and performance of one or more of our digital products. To be successful, the technical product... More manager needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less