Job Search Results for Customer Service

BA/Scrum Master - INTL Near Shore

We are seeking a hybrid Business Analyst / Scrum Master to support a Scrum team delivering CRM-based solutions within the commercial software space. This role is a backfill for an existing team... More member who is temporarily supporting a larger Product Owner / Project Manager initiative.The ideal candidate will split responsibilities between Agile Scrum Master duties and Business Analysis activities, working closely with development teams, business stakeholders, and contact center users. The role will primarily support the Siebel CRM platform, with lighter involvement in a Salesforce B2B system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Sales Specialist - HP SitePrint

This role serves as a field-based technical presales expert responsible for driving the successful adoption of HP SitePrint, a robotic layout solution used in warehouse and industrial automation... More environments. The Technical Sales Specialist works directly with customers, system integrators, and general contractors to evaluate layout and alignment requirements, establish and validate control networks inside facilities, and ensure CAD-based designs accurately translate into real-world installations. Acting as a trusted technical advisor, this individual leads product demonstrations, proof-of-concept deployments, and onsite implementations; advises on best practices for surveying, alignment, and layout accuracy; and trains channel partners to become self-sufficient in deploying SitePrint. The role bridges deep hands-on field expertise?particularly in surveying, total station usage, and industrial layout?with strong customer engagement skills to mitigate risk, improve installation accuracy, and ultimately support sales growth in material handling and intralogistics projects. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law. $120k to $190k per year annual salary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Freight Claim and Chargeback Specialist - INTL Colombia

An Insight Global customer is hiring a international remote based Freight Claim and Chargeback Specialist out of Colombia. This person will be formalizing a chargeback process for the organization... More and will collect, organize and maintain shipping and receiving data related to supplier penalties and freight claims. Compensation Range: $16/hr to $17.50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Fiber Test Engineer

The Senior Fiber Test Engineer will perform advanced fiber optic testing and certification across new and existing data center builds, executing OTDR, OLTS, power meter/light source, and VFL testing... More in both single mode and multi mode environments. This role is responsible for validating high density fiber installations, including MPO/MTP trunk systems, and identifying, troubleshooting, and remediating fiber issues in mission critical environments. The engineer will review, analyze, and approve fiber test results and closeout documentation while ensuring all work meets TIA, BICSI, and customer specific standards. In addition, the role supports QA/QC audits, punch list resolution, and commissioning efforts, collaborates closely with project managers, engineers, and installation teams on site, and provides mentorship and technical guidance to junior fiber technicians.Health, dental, vision and 401k benefits are included in this role. The hourly pay range is expected to be between $60-$70 and is based on several factors included experience, certifications, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cyber Security Engineer

A large retail company is looking for a talented Security Engineer to join our dynamic Information Security team. As one of the nation's leading retailers, we handle massive volumes of customer data,... More e-commerce transactions, point-of-sale systems, supply chain networks, and cloud-based infrastructure. We're seeking a proactive Security Engineer to design, implement, and maintain robust security controls that protect our digital assets, ensure compliance, and defend against evolving cyber threats in a fast-paced retail environment. In this hands-on position, you'll play a key role in safeguarding our IT ecosystem?including on-premises systems, cloud environments (AWS/Azure), web applications, payment processing platforms, and internal networks?while supporting our mission to deliver secure, seamless shopping experiences for millions of customers.Pay Rate: $110-$115/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MDM Data Engineer - REMOTE

An employer is seeking two MDM Data Engineers to join their team as remote workers. The will be joining a scrum team supporting internal data infrastructure that is responsible for managing and... More maintaining internal Customer 360 (C360) platform - an internal tool used exclusively by employees. The platform centralizes and unifies internal data, and this team ensures that data is accurate, consistent, and accessible across the organization. He or she will:- Design, develop, and maintain master data management (MDM) solutions using Informatica MDM- Build and manage data integration pipelines using MuleSoft- Write and optimize complex SQL queries for data extraction, transformation, and reporting- Work within an Agile/Scrum framework alongside cross-functional data teams- Support data workflows across platforms including Salesforce Cloud 360, Snowflake, and Apache Airflow- Contribute to knowledge graph development and data ontology efforts (Entonum framework)- Collaborate with internal stakeholders to ensure data accuracy, consistency, and governanceThis role will be roughly a 10-month long contract with possible extensions and fully remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior AI Solutions Engineer

A leading consulting organization is seeking a hands-on, GCP-certified AI Architect to design and deliver production-grade agentic pipelines built on Vertex AI. This role operates as a core delivery... More resource embedded within active engagements, partnering directly with cloud platform teams and client stakeholders. This is a hands-on delivery role (not advisory). The Architect will contribute at the code, architecture, and implementation level from day one and is accountable for delivering production-ready pipelines, agent frameworks, integrations, and security controls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Full Stack JavaScript Developer

A leading technology company providing data and research services to Fortune 100 tech companies is looking for a Full Stack JavaScript Developer to join their software engineering team and be a... More primary driver in building cutting-edge Agentic AI capabilities within our customer portal. This person will contribute across the full stack, designing and building new decoupled APIs and microservices while continuously improving the end-to-end architecture and developer experience. The new roadmap is fundamentally focused on artificial intelligence, and this person will play a key role in solidifying the tech stack decisions through R&D, their previous experiences, and thought leadership. They will collaborate with supporting teams, including Product Management, Data Analytics/Science, Research Analytics, and IT.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

B2B Integration Analyst/Developer - INTL - Brazil

Job DescriptionA top manufacturing client of ours is seeking a hands-on B2B Integrations Developer/Analyst to support an ongoing migration initiative. This role supports customer-facing B2B... More platforms, including mapping data and engaging with business and technical stakeholders. Responsibilities include reviewing incoming requests, creating mapping tools within the Cargo system, building queries and configurations, and performing QA work to summarize and compare data.? Role split: ~70% Analyst / ~30% DeveloperThe team operates in a fast-paced, agile environment:? 7-day sprints? Regular ticketing and backlog review calls? Highly collaborative, group-oriented cultureKey Responsibilities? Analyst / Developer with BizTalk background? Development and analysis work supporting new middleware integrations? Experience with ChainNow and Java programming? Strong focus on both development AND analysis? Migration has been ongoing since last yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

HYBRID Sr. Tech Program Manager (Banking/Financial Services) - (LA only)

A banking customer of ours is seeking a high-caliber, Program Manager/Sr. Project Manager who will be responsible for leading multiple Wealth Management-related projects (i.e. an Investment... More Management transformaton project, etc.). You will be the bridge between their high-touch Wealth Management business and internal and external delivery teams and vendors. The position is responsible for the planning and successful delivery of long-term complex technology implementations, specific to the business unit, while leading matrixed project team members that are each responsible for elements therein. This includes collaborating with other enterprise functions, building technology project governance structures and delivery plans to enable fulfillment of articulated business goals. This role is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating changes in plans and effective communication with all stakeholders. Success of technology project outcomes will be measured by the degree with which the initiative was delivered within timeline expectations, budget and scope.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less