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The IT Service Desk Analyst role, under the direction of the IT Service Desk Manager, shall ensure that the computer users receive appropriate assistance with technology related incidents and... More questions.?Ensures that all trouble calls and emails are answered in a prompt, courteous and accurate fashion.?Ensures that calls and emails are handled with Information Security best practices in mind.?Diagnoses of Hogan Lovells IT incidents and troubleshoots accordingly. ?Follows up on backlog tickets on a daily basis. ?Escalates trouble calls to resolver groups or to Service Desk leadership when necessary. ?Utilizes the Hogan Lovells Service Management tool to enter IT tickets so that issues may be tracked.?Setup and maintenance of users? mobile devices.?Coordination and completion of workstation moves, installations, PC replacements, etc., as necessary, especially with relocations. This will require the imaging of Windows machines.?Assists clients and visitors to the office with laptop access and printer installations in conference rooms, visitor offices, etc.?Assists with the setup and support of video conferences and audio/visual technology for meetings typically through Zoom or MS Teams.Targeting a $21 an hour pay rateWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is sourcing for a Senior Software Tooling QA Engineer - Mapping to join one of our largest tech clients in the Bay Area. This person will:Perform testing of HD/SD map editing tools... More during weekly release process including creating test plans & test cases, executing tests, and bug triagingCreate release notes and communicate to map operation teamDevelop UI test automation to increase test efficiencyWork closely with multi-functional teams to propose/review/prioritize product features & bug fixesThis role can pay between $45-$55/hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an AI Machine Learning Engineer within Data Annotation to work with one of our tech clients in the Bay Area. This person will:work alongside NVIDIA?s data annotation... More platform team, dedicated to addressing our evolving annotation data needs for training and evaluating LLMs. We value expertise in data science paired with a robust data engineering foundation. Together, we'll architect data pipelines, delve into advanced data analysis, and craft models using ML/AI. We seek someone proficient in programming and scripting for comprehensive data manipulation, analysis, and model creation. If you share a passion for innovation and creating exceptional experiences through the integration and management of large data sets, then you're the one we've been searching for! This role can pay between $65-100/hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a talented Data Engineer to join our team within the Edge Network Services division. This role will support the M360 project, focusing on data analytics and metrics. As part... More of the ENS Analytics team, you will enable data-driven decision-making, develop L1/L2/L3 metrics for key processes, and automate Opex and Capex tracking. Your responsibilities will include designing scalable data solutions, automating data pipelines, improving data quality, and establishing effective metrics governance to support ENS operations. Additionally, you will create dashboards, reports, and self-service analytics tools to empower ENS teams to monitor, analyze, and act on reliable data insights.This role can pay between $65-$70 hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead the in-house adoption of Adobe Forms, shaping the platform and workflows from the ground up.Participate in a daily stand-up at 11:00 AM, addressing blockers and reviewing items from the JIRA... More board.Collaborate with a tight-knit, open, and supportive Agile team including senior developers, product owners, designers, QA, and a Scrum Master.Work across a full-stack environment, combining front-end development with VueJS and back-end services in Java.Develop new front-end components and enhance existing ones using VueJS, HTML, CSS, and JavaScript.Build, maintain, and occasionally enhance back-end services and APIs.Contribute to configuration and platform-level configurations as needed.Translate business and product requirements into scalable, maintainable technical solutions.Contribute to architecture and platform decisions.Participate in Agile ceremonies, code reviews, and testing to ensure high code quality.Troubleshoot and optimize applications for performance, reliability, and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Quality Engineer for our medical device client in Danvers, MA. This role will onsite 5 days per week.Day-to-Day-Provide quality support for service and repair operations,... More including nonconformances, CAPAs, change controls, and escalations-Partner with operations teams to ensure compliance with medical device quality systems and regulatory requirements-Support internal and external audits and inspections related to service and repair activities-Help implement and improve quality processes, SOPs, and systems aligned with industry standards-Identify quality risks, support issue resolution, and drive continuous improvement initiatives-Collaborate cross-functionally with quality, operations, supply chain, and commercial teamsCompensation: $45.00/hr to $50.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our customer is seeking a Mobile HVAC Engineer to join their team. This is a non-supervisory/ hourly / non-exempt role.The position involves maintaining and repairing HVAC, plumbing, electrical, and... More building mechanical systems to ensure maximum efficiency of building systems. The role requires expertise in various types of heating and air conditioning plants and associated equipment, along with a commitment to excellence in service delivery.Why You?ll Love Working With UsWe offer an outstanding benefits package that starts on day one:?Company truck + gas card for work-related travel?Tools, uniforms, and PPE provided?401(k) with company match?Health, dental, vision, and life insurance?Paid time off + parental leave?Employee assistance and discount programs?Tuition reimbursement + professional development supportResponsibilities? Ensure ongoing preventive maintenance and repair work orders on facility mechanical, electrical, lighting, and other installed systems, equipment, and other components.? Maintain, operate, and repair all HVAC systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds as it pertains to assigned client buildings.? Perform assigned facility inspections and due diligence efforts, reporting on as-found conditions impacting satisfactory client occupancy and operations.? Respond effectively to all emergencies. May require light travel during emergency events.? Operation, maintenance, and repair of all boilers, heaters, pumps, valves, and lines used in the distribution of steam and heated or processed water.? Maintain stock and inventory control.? Recommend improvements to the preventive maintenance program on an ongoing basis. ? Ensure the management team is informed of current building operations by compiling and submitting monthly reports. ? Study and become familiar with the various items of equipment for assigned client locations, and the methods required to use them properly to ensure required ongoing daily client activities. To include building automation systems, fire/life safety systems, and any other building-related equipment as needed. ? Recommend improvements to the preventive maintenance program on an ongoing basis. ? Recognize danger and safety hazards and propose methods to eliminate them or use the correct PPE in performing the task needed.? Comply with all applicable codes, regulations, governmental agencies, and company directives related to building operations and practicing safe work habits. ? Respond effectively to all emergencies. May require light travel during emergency events.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Senior Network Engineer to serve as a senior subject matter expert responsible for troubleshooting, configuring, and managing enterprise networks and... More devices including switches, routers, firewalls, load balancers, encryptors, routing protocols, and telecommunications technologies. While providing expert technical guidance to the Government, Project Lead, and Network Engineers in support of customer network operations. Duties also include reviewing contractor work for compliance with government standards and best practices; staying current on network, technology, and IT trends to recommend system and process improvements; serving as an on-call escalation point to advise on ticket resolution and escalation procedures; delivering professional customer service; and completing and submitting After-Action Review templates to the GPOC within 24 hours of closing any critical ticket.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-Build and own production search & AI services end-to-end (Python APIs, ML inference pipelines [embeddings, transformers, LLMs], and real-time, event-driven systems on GCP)-Contribute to modern... More search infrastructure, implementing hybrid retrieval (keyword + vector + reranking), Elasticsearch pipelines, vector databases, and relevance measurement through experimentation and metrics.-Set a high engineering bar, leading design discussions, enforcing CI/CD and observability best practices, and actively mentoring through reviews and knowledge sharing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTION:Insight Global is seeking to hire a Vice President of Information Technology that will be integral to the bank?s digital backbone, ensuring critical computing services are not only... More highly reliable for daily business operations, but also strategically evolving to enhance performance, availability, and security. This is a leadership role that demands strong team and technical leadership, hands-on problem solving, disciplined process management, and finesse in collaborating with senior management, IT staff, consultants, and end users. You will directly oversee and guide all IT functions and staff, including systems and applications, network engineering, IT project management, help desk operations, disaster recovery/business continuity planning, and cybersecurity to ensure a cohesive and high-performing technology infrastructure. While this role is a key leadership position in the organization, you will still be responsible for guiding the IT operations and functions from a high level but also being actively involved with technical issues.Key Responsibilities:-Strategic & technical leadership-Operational management & team development-Network design, architecture, and security-Documentation, policies, and standards-Disaster recovery and business continuity-Budget and resource strategy-Strategic initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less