Job Search Results for it

This position is onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents and... More problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for an Event Services Tier I IT Support Analyst to join their team. This individual will be responsible for working at the events (sports games, concerts,... More corporate events, etc.) held at Mercedes-Benz Stadium providing Tier I IT support. On an event basis, this individual will be responsible for running tickets and supporting the IT hardware infrastructure at MSB, which includes TVs, Microsoft Surface tablets, desktops, and more. This is not a full-time 40-hour role, and candidates will only work on a sign up basis for events held at MSB. Pay rate for this position is $30/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT/ICT/Building Security Systems Designer will deliver consulting and design services for IT infrastructure, structured cabling, and security systems - primarily supporting major renovations and... More some new construction in airports and transportation facilities. This role manages multiple projects while ensuring quality, accuracy, and efficiency. Key Responsibilities:? Design IT infrastructure (telecom rooms, cabling, DAS, data centers, OSP)? Develop building security systems (CCTV, access control, intrusion, emergency systems)? Produce construction drawings, specs, and cost analyses (AutoCAD, Revit, BlueBeam)? Collaborate with MEP/architectural teams and guide client technology decisions? Review submittals, coordinate with project stakeholders, and conduct site walk-throughs? Ensure projects meet timelines, budgets, and NV5 quality standards? Stay current on emerging technologies and industry standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for Help Desk support to oversee a large-scale laptop rollout and device onboarding initiative. The engagement includes 5?6 week period where you will be fully... More focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.Key Responsibilities:Support mass laptop deployment across multiple locationsExecute zero-touch deployments for Windows and Mac devicesFollow predefined instructions for:Which user receives which deviceDevice setup and configurationParticipate in an assembly-line style deployment processAssist users as they come onsite in scheduled rollout waves to receive laptopsPerform device onboarding and setup following deploymentProvide basic triage support for users after laptops are taken homeSupport asset management processes, including tracking and documentationEscalate issues to higher-level help desk support when neededThis position is a 3-month role, 5 days a week onsite in Bangalore India and will pay between 5-8 LPAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Onsite IT support tasks: imaging, data wiping, lifecycle activities (repairs, replacements, recovery, disposition).Physical tasks: lifting and installing monitors or computers (not heavy).Handling... More tickets: ~10?15 tickets/day via walk-ins or on-prem support.Inventory and storage management.Limited permissions due to security constraints (cannot perform certain tasks but occasional temporary permissions for setup or data wipeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large Navy contract. This specialist will be providing information technology troubleshooting... More support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Sr. Manager or Manager, Global Strategic Sourcing, IT role will be responsible for sourcing related activities in connection with the cross-brand procurement of information technology related... More products and services including Hardware, Software, Telecommunication Services, and Professional Services. This position is responsible for working on a daily basis with technology vendors and with technology professionals from all Carnival Corporation IT departments (including the operating companies.) This individual must be able to effectively manage the sometimes competing interests of the operating companies towards a holistic solution which will benefit the organization as a whole.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Senior Manager for Manufacturing IT Systems, you will lead the digital manufacturing transformation across 40 food manufacturing plants by designing roadmaps, implementing solutions, and... More managing operations. You will own the Manufacturing Execution Systems (MES) service, ensuring technology solutions effectively support manufacturing processes across IT and OT domains. Your role involves collaborating with business stakeholders and other IT service owners to translate requirements into scalable technical solutions, evaluating emerging technologies, and developing comprehensive architecture plans that prioritize integration, performance, security, and analytics. You will provide technical leadership throughout solution lifecycles, guiding teams on best practices and driving innovation through advanced technologies like AI, machine learning, and digital twins. Additionally, you will oversee multisite MES implementations, ensure sustainability and compliance, and align product roadmaps with organizational strategies. Day-to-day responsibilities include troubleshooting production issues, participating in on-call rotations, and leveraging best practices from PepsiCo divisions and other industries to deliver world-class plant performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly professional, service-oriented Identity Access Management (IAM) Analyst and IT Support Analyst to provide white-glove desktop and executive support for a small, growing... More organization in the professional services space. This role will be a key partner to the business, supporting senior leaders and end users with a high degree of polish, discretion, and responsiveness.This role blends hands-on support, identity and device administration, and project-based work. We?re looking for someone who enjoys rolling up their sleeves, takes pride in delivering exceptional service, and can confidently engage with executives in a business environment.This has some elements of a startup culture - we value professionalism in communication, presentation, and execution.Key ResponsibilitiesExecutive & White Glove Support?Provide high-touch, white-glove desktop support to executives and senior business leaders?Serve as a trusted IT partner to non-technical users, translating technical concepts into clear, business-friendly language?Deliver onsite support with professionalism appropriate for a financial or professional services environmentEnd User & Desktop Support?Set up, configure, and support MacBooks, iPhones, and peripherals for new and existing users?Troubleshoot hardware, OS, and application issues across Mac and mobile devices?Perform day-to-day IT ?grunt work? as needed, including onboarding, offboarding, and device refreshesIdentity, Access & SaaS Administration?Administer Okta (user provisioning, password resets, MFA, basic troubleshooting)?Support Google Workspace administration (user accounts, access, basic configuration)?Administer Slack (users, permissions, basic workspace management)?Manage device policies using Kandji (or Jamf) for macOS and iOS?Help users access and log into tools such as Jira and other internal platformsProjects & Continuous Improvement?Support upcoming IT and security-related projects as the organization grows?Partner with IT and Security leadership to improve processes, documentation, and end-user experience?Assist with identity and access management initiatives and general IT infrastructure improvementsThe role includes Identity Access Management (IAM) Analyst work (setting up automations or workflows) in Okta. Any Identity Access Management (IAM) Analyst type of work done in Kandji, Jamf, Google Workspace or Jira is also helpful. Must have worked on MAC computers.From a system admin aspect in Okta, Kandji, Jamf, Google, or Jira this role may include-Setting up new functionality in the tool-Setting up automations for more functionality-Setting up integrations for new applications to integrate with Okta-Setting up new workflows -Setting up Identity Access Management (IAM)-Some examples of what they are looking for is when they onboard a new employee, the System Admin can set up specific user groups so those new hires will automatically get certain applications for their user group-Or when someone leaves the company, this system admin can set up automations so their google workspace and documents all get moved to their manager.-Or create scripts around managing applications on MACs like scripting (Bash or similar) application installation for new users.Plus:-done automations or configurations or workflows in Jira.This role will also serve the IT support/Desktop support function in the office where people can ask for IT help with any of their devices or applications. This role will also set up new users and offboard when people leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Associate IT Service Desk Analyst is responsible for acknowledging, triaging, and resolving advanced remote hardware and software incidents. The analyst responds to incoming tickets, phone calls,... More and service requests while documenting all work in the ticketing system. The role includes troubleshooting issues across technologies such as Active Directory, Office 365, Exchange, Citrix, VPN, virtual desktops, Windows, MAC OS, mobile devices, printers, and standard business applications. The analyst performs in depth problem analysis, executes thorough troubleshooting steps, and escalates issues when appropriate. The position collaborates with team members to identify trends, improve processes, and maintain strong service delivery. The analyst provides a high level of customer service during every interaction and follows up with end users to confirm successful resolution. The role also requires staying current on evolving tools and technologies through ongoing training.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less