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We are looking for a seasoned Program Manager to oversee the successful delivery of large-scale software development and IT initiatives within the federal space. The ideal candidate will bring proven... More experience managing or contributing to programs with annual budgets exceeding $10M, along with a strong understanding of federal contracting processes and program management frameworks.This individual will play a critical role in driving both client and organizational success by overseeing project execution, maintaining strong customer relationships, and ensuring alignment with strategic objectives. The Program Manager will be responsible for leading multiple medium- to large-scale projects simultaneously, ensuring delivery within scope, budget, and timeline.Additionally, this role requires close collaboration across internal teams to ensure projects are executed efficiently and meet both customer expectations and company goals.Key Responsibilities:Lead complex, multi-year programs with budgets exceeding $10M, ensuring effective resource allocation, financial management, and alignment with business objectivesOversee the full project lifecycle, from initial planning through execution and deliveryEvaluate project financials, providing insights on ROI and cost-benefit analysisPartner with Engineering Resource Management to secure appropriate technical resourcesDevelop and manage project schedules, adjusting timelines as needed throughout executionFacilitate regular status meetings to maintain momentum and provide consistent updates to stakeholdersTrack multiple projects, managing both short- and long-term goals and deliverablesEnsure adherence to project scope, deliverables, and customer expectationsProvide regular updates to leadership and offer guidance to project teamsManage financial components, including purchase orders, invoicing, and billing milestones in coordination with FinanceSkills & Qualifications:Active Secret Clearance (or higher) requiredWillingness to travel up to 25% as neededStrong written and verbal communication skillsAbility to adapt to varying project scopes and complexitiesStrong interpersonal and influencing skills to drive alignment and resultsProven ability to communicate priorities, progress, and technical concepts clearly to both technical and non-technical stakeholdersTrack record of proactive leadership, problem-solving, and driving initiatives forwardAbility to build trust and maintain strong relationships across all stakeholdersTechnical background in programming or networking is a plusFamiliarity with scripting, software development lifecycle (SDLC), or related technical concepts is a plusSalary Range - 130-170KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Electrical/Computer Engineering Equipment Manager to support the development, integration, and verification of aerospace mechanical systems. This role is focused on owning equipment... More requirements and technical artifacts, working directly with suppliers and internal cross-functional teams, and ensuring compliance with aerospace and regulatory standards.The ideal candidate is a hands-on engineer with experience in aerospace or defense who is comfortable diving into technical details while coordinating requirements, documentation, and verification activities. This is not a purely design role or a high-level program management position?it is an execution-focused role requiring strong technical judgment, attention to detail, and ownership mindset.Key Responsibilities:Equipment Ownership & Requirements ManagementOwn and maintain equipment-level technical documentation, including System Control Documents (SCDs), Statements of Work (SSOWs), and Interface Control Documents (ICDs).Define, trace, and manage system and equipment requirements, ensuring alignment with platform-level and regulatory requirements.Utilize requirements management tools (e.g., CAMEO, DOORS) to support requirement traceability and verification.Review existing qualification and test plans to identify gaps, risks, or clarification needs.Supplier & LRU CoordinationAct as a technical point of contact for external suppliers and LRU vendors.Coordinate with suppliers to obtain and review technical deliverables, including:Engineering drawingsTest proceduresAnalysis reportsQualification and test reportsInspection and verification artifactsEnsure supplier documentation is complete, technically accurate, and compliant with program requirements.Support witnessing of supplier testing and assist with technical issue resolution.Verification, Test & Compliance SupportSupport requirement verification and qualification testing activities, including review of test data and results.Assist in Root Cause Corrective Action (RCCA) efforts for test or integration issues.Contribute to enterprise gated reviews, providing technically accurate inputs and documentation.Support compliance activities in FAA, military, or regulated aerospace environments.Integration & TroubleshootingSupport lab, rig, and aircraft integration activities, including troubleshooting of mechanical, hydraulic, or actuation systems.Collaborate closely with systems engineering, manufacturing, test, and quality teams to resolve integration or verification issues.Assist in troubleshooting efforts at supplier facilities as needed.Cross-Functional Collaboration & ReportingWork with engineers, analysts, test teams, and program stakeholders to ensure timely delivery of technical artifacts.Balance collaborative team efforts (~50%) with independent technical work (~50%).Provide inputs to schedules, estimates, and task planning using tools such as MS Project.Review technical documentation and extract conclusions, risks, and required actions with minimal supervision.Compensation:$91/hr to $96/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Project Manager to help manage network infrastructure installation projects across Los Angeles Unified School District. There are about 750 schools within the district... More that require upgrades across 7 core components: LAN, WLAN, Fiber Optic Cabling, VoIP, Public Address Systems, Camera Systems, and Physical Intrusion Systems. The LAN platforms that are leveraged across these components include HP/Aruba, Alcatel and Cisco. The goal of these projects is to upgrade outdated technology. This project manager will be assisting in project scheduling, managing project deliverables and requirements, and reporting and tracking. The projects will consist of all phases of upgrade/construction activities including but not limited to;: Design, Installation/Configuration Quality Assurance and Final Closeout. They will be responsible for managing individual projects within the program that can range in size from a few thousand dollars to several hundreds of thousands of dollars each. They will be traveling to school sites about 20% of the time but must be flexible if this percentage increases. This project manager must be flexible, maintain a growth mindset, and be able to roll up their sleeves to get the job done. This is an environment filled with selfless community servants and leaders who are focused on providing a safe and updated school environment. Responsibilities: Engage with project teams, departments, and IT staff, leading the implementation of in-scope Services for the LAUSD networking projects. Manages the project lifecycle, from requirements gathering to system launch and support. These Resources will have at least one (1+) years of experience. Focus on project assignments and successful technical delivery, providing skilled solutions for in- scope equipment and network launches and support ensuring adherence to project schedules and deliverables. Provide project technical status updates to LAUSD on assigned projects and processes overall. Engage in and retain knowledge transfer regarding LAUSD?s tools and technologies, acceptable usage, and interaction handling procedures as required. Owns assigned projects and tasks from beginning to end, following procedures and policies and maintaining launch best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position requires a Top Secret Clearance with SCI Eligibility. This is a direct hire position and is willing to pay between $130,000-$160,000 depending on qualifications and experience. This is... More fully on site in Fairfax, VA. 30% ? Management? Provides management oversight for Human Resources operations, including onboarding, recruitment, employee relations, performance management, benefits, compensation, training, compliance, and ethics, while overseeing departmental workflows.? Implements and manages the budget for staffing and the Human Resources department.? Consults with senior leadership on workforce strategies to support business objectives.? Stays current on laws, regulations, and best practices related to human resources and employment law.70% ? Operational Day-to-Day HR Support? Employee Relations? Resolves employee conflicts and administers performance improvement plans and terminations.? Benefits Administration? Oversees day-to-day benefits administration and annual medical renewals and contract negotiations.? Resolves benefits-related issues with brokers.? Ensures qualifying life events are processed accurately and timely.? Audits monthly medical, dental, vision, and ancillary benefit invoices, including billing and premium adjustments.? Manages the annual open enrollment process from start to finish.? 401(k) Plan Administration? Oversees 401(k) plan administration, including fund reviews, nondiscrimination testing, Form 5500 filings, and audits.? HR Administration? Enters annual compensation increases and generates salary letters for distribution.? Manages new hire enrollment, health savings account administration, and employment and salary verifications.? Compensation and Performance? Oversees the organization?s compensation and bonus strategy.? Manages the performance management cycle.? Onboarding? Oversees onboarding processes and facilitates new hire orientation sessions.? Employee Experience and Engagement? Plans and executes employee engagement initiatives and company events.? Supports company-wide meetings and presentations.? Executive & Board Support? Prepares and presents workforce and headcount reporting materials for board-level meetings.? Employee Training? Coordinates and delivers annual mandatory compliance and ethics training.? Cross-Functional Collaboration? Participates in regular internal meetings with operational support teams, including operations, IT, security, and logistics.? External HR Coordination? Responds to requests from external corporate human resources and ethics partners.? Participates in recurring coordination calls with external corporate HR stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Under the direct supervision of the Facility Service Operations (FSO) Manager, this position will be responsible for the timely preparation of accurate costing and billing of service work for their... More designated Project Managers and technicians.Essential Duties & Responsibilities? Process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements.? Prepare billing; all jobs must be reviewed for completeness, including description of material used, accurate costs and sell prices, equipment serviced, and work performed. Full and accurate descriptions of work performed must be entered for each order prior to invoicing. Grammar and spelling must be verified and accurate.? Ensure that billing batches are reviewed by management prior to being posted and sent to the customer.? Interface with service sales personnel to ensure that billing is processed accurately and timely.? Support sales personnel with work order updates and other pertinent billing information.? Monitor of outstanding work orders: work orders that can be billed need to be identified by utilizing the IFS work order screen. Track old service orders to ensure timely billings upon completion of work.? Credits and rebills may need to be processed for various reasons including previous billing errors, scope of work covered under warranty or another contract.? Maintain customer information including purchase orders.? Mail, email, and process on-line billings invoices.? Update and maintain database master files.? Any other duties and responsibilities as assigned by the FSO Manager.? Send invoices by mail, email, or billing portal? Review and fix rejected work orders.? Post credits and submit rebills for invoicing.? Review all quoted work orders: Auto-bill quoted work orders that meet billing requirements, Update the quote source on the work order if required by the project manager, Add a Billing Status note explaining why a work order can?t be billed, Log unbillable work orders in Smartsheet for the PM to review and update, Check Smartsheet daily for updates or follow-ups on open work orders, Update the completion date in Smartsheet when a work order is ready to bill (this archives it), Update the Billing Status note whenever there?s a follow-up or new information, Review all open work orders and confirm why they remain open; follow up with the PM or technician if needed? Review all service call work orders: Bill completed service calls once all costs are posted, Add a Billing Status note explaining why a work order can?t be billed, Contact the technician if information or parts are missing, Update the Billing Status note for any follow-ups or changes, Review all open service calls and confirm why they remain open; follow up with the technician if needed.? Review and post all trailing costs.? Work orders on Smartsheet over 45 days old will be reviewed by the FSO manager; close them once billing instructions are received.? Close work orders in WIP over 120 days old as directed by the FSO manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Senior Product Consultant embedded with our client in sports entertainment, you will be responsible for driving the delivery of world-class video and advertising experiences across web, mobile,... More and connected devices. This is a technically demanding space ? spanning live streaming infrastructure, video delivery pipelines, and programmatic advertising ? and you will need to be comfortable going deep with engineering teams, evaluating technical tradeoffs, and holding your own in conversations with vendors and architects. Working alongside the Senior Product Manager on the Video team and Director of Product on the Ads team, you will take ownership of roadmap execution and day-to-day delivery across these two high-impact product areas ? Video and Ads ? collaborating with engineering, design, and business stakeholders to ensure we ship with quality and velocity. You will be an active contributor to product strategy: leading roadmap conversations, identifying new opportunities, developing use cases, and helping define initiatives from the ground up. You'll own meaningful scope across the product lifecycle ? from discovery and problem definition through to launch ? with direct exposure to and influence with senior product and business leadership at one of the world's most recognized sports entertainment brands. Responsibilities: Delivery & Execution Own the operational health of the video and ads backlogs: grooming, ticket hygiene, user stories, sprint tracking, and release readiness across two squads Lead coordination across a vendor ecosystem that includes the video player, encoding/pipeline, video analytics and observability, casting and cross-device continuity, and ad insertion partners ? including holding vendors accountable to commitments and evaluating technical tradeoffs Translate product direction into well-scoped product spec docs and ensure they stay accurate as work evolves Own release tracking and delivery reporting, proactively surfacing risks and blockers before they become misses Serve as the connective tissue between platform teams, engineering, QA, design, and external partners on a daily basis Strategy Drive roadmap and strategy conversations across Video and Ads ? leading opportunity identification, initiative sizing, and prioritization decisions Partner with the Ads Product Director to develop and maintain the ads roadmap; help shape what goes on it, not just execute what's there Identify new product opportunities across streaming and monetization ? bring structured thinking to early-stage ideas and develop them into business cases Stay close to industry trends in streaming media, programmatic advertising, and emerging platforms; bring relevant signals back to the team and influence direction Stakeholder & Product Development Build and own direct relationships with client stakeholders across product, engineering, ad ops, and business teams Lead the development of user-facing features ? gather requirements, synthesize feedback, define success metrics Drive new initiative discovery ? interviews, use-case development, competitive research ? as the team explores new product surface areas Own product areas end-to-end: from problem definition through launchWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a tenured Director of Billing & Collections to join the Financial department of an AM 200 law firm. The Director of Billing and Collections is responsible for overseeing... More all aspects of the firm?s billing and collections functions to ensure timely, accurate, and compliant invoicing and cash receipts. This role partners closely with attorneys, accounting and firm leadership, and clients to drive effective billing practices, optimize realization and collection rates, and support the firm?s financial health. The Director leads the billing and collections teams and continuously improves processes, controls, and reporting. ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:?Lead, mentor, and develop the billing and collections team, setting clear expectations and performance goals. ?Ensure accurate and timely generation of invoices in accordance with client guidelines, engagement terms, and firm policies.?Manage electronic billing (e-billing) platforms and ensure compliance with client billing requirements.?Ensure month-end close is performed timely and accurately.?Partner with attorneys to resolve write-ups/write-downs, and billing concerns. ?Lead the firm?s collections strategy, including monitoring aging, prioritizing follow-up, and driving timely cash receipts.?Work collaboratively with partners and clients to resolve payment delays and disputes.?Manage and escalate high-risk or long-outstanding accounts as appropriate.?Move aged accounts to third party collections as needed.?Review and approve requests for billing write-downs and A/R write-offs within predetermined thresholds.?Prepare monthly report of A/R over $100,000 with status notes for CFO, Managing Partner and General Counsel.?Monitor unbilled time and provide quarterly updates to CFO on WIP over 90 days over $10,000. ?Conducts billing and collections orientations with new partners.?Coordinates with IT to resolve and improve system issues relating to billing and collections applications and software including Aderant, BillBlast, and star*collect?Oversee billing and collections reporting, including aging, realization, write-offs, and cash forecasts.?Review departed attorney?s collection status for final billing, collection and reassignment.?Organize, plan and report on collection campaigns with CFO, including meeting with attorneys to project their collections for year-end.?Foster strong working relationships with attorneys, practice groups, finance, and accounting.?Identify opportunities to improve billing accuracy, efficiency, and realization. This is a hybrid role, sitting 2 days in office each week in any of the firm's following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.Compensation:$175K to $220K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits are provided.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Project Manager ? Platform Owner is a senior individual contributor responsible for the end-to-end ownership and delivery of Camping World?s AI project portfolio. This role serves as the... More central hub for all AI initiatives, from enterprise agents and AI-coded applications to consumer-facing intelligent experiences. The Platform Owner ensures every project is tracked, resourced, and delivered on time by managing milestones, coordinating cross-functional teams, and maintaining deep product knowledge across the full suite of AI solutions under development.This person will operate at the intersection of program management, product ownership, and technical coordination?driving clarity across a fast-moving environment where multiple AI agents, applications, and integrations are being built simultaneously.KEY RESPONSIBILITIESAI Portfolio & Platform Ownership?Own the master roadmap for all AI projects, including internal enterprise agents (IT Support, Mechanic/Service, HR, Finance) and consumer-facing AI experiences (shopping, service, trade-in).?Serve as the single point of accountability for project status, risks, dependencies, and delivery timelines across the entire AI portfolio.?Maintain a living inventory of all AI-coded applications, their technology stacks, deployment environments, and current lifecycle stage.?Ensure alignment between the AI roadmap and broader enterprise technology strategyProject Delivery & Execution?Define and manage project plans with clear milestones, deliverables, acceptance criteria, and resource assignments for each AI initiative.?Run structured cadences: sprint planning, stand-ups, milestone reviews, stakeholder demos, and retrospectives.?Track and escalate blockers, manage inter-team dependencies, and coordinate with internal teams and vendor partners to keep projects on schedule.?Manage project documentation including BRDs, TRDs, architecture decision records, and deployment runbooks.Product Knowledge & Technical Fluency?Develop and maintain deep understanding of each AI product: its purpose, user personas, data sources, integration points, and success metrics.?Understand the underlying technology stack (GCP/Vertex AI, Snowflake, Gemini, Kubernetes, PostgreSQL) well enough to facilitate technical conversations and identify risks.?Stay current on AI agent frameworks, LLM capabilities, prompt engineering, and vibe coding methodologies used by the development team.?Translate complex technical concepts into clear executive summaries for senior leadership.Stakeholder & Vendor Coordination?Serve as the primary liaison between AI engineering, infrastructure, data, security, and business stakeholders.?Coordinate with external vendors and contractors, ensuring SOW deliverables align with internal milestones.?Prepare and present project status reports, risk assessments, and resource forecasts to VP/SVP-level leadership.?Facilitate prioritization decisions when competing demands arise across the AI portfolio.Governance & Quality?Establish and enforce project management standards, templates, and tooling for the AI program (Jira, Confluence, or equivalent).?Ensure all AI applications undergo proper code review, security assessment, and compliance checks before deployment.?Track KPIs and success metrics for deployed AI solutions and report on business impact.?Champion prompt injection testing, AI security reviews, and responsible AI practices across all projects.Pay Rate: $50-70We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Strategic Technical Product Manager to support an Insurance IT organization within the AI & Automation domain. This role will focus on Personal Productivity products and initiatives,... More and will partner closely with business stakeholders, customer engagement leads, AI champions, and Delivery Leaders to develop the product strategy and roadmap. Essential Job Functions and Responsibilities:-Leads the development and maintenance of the product roadmap, including the epic backlog, ensuring strong alignment with business goals and customer needs.-Leads collaboration with business stakeholders, customer engagement leads, and AI champions to gather and prioritize product opportunities.-Stays informed on latest AI trends and advancements in AI-Ensures opportunities fit within the product vision and strategy, and routes opportunities to other product areas as needed-Responsible for conducting feedback and consultations with customers-May define and drive product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.-Partners with Delivery Leaders to ensure timely delivery of key capabilities, features, and enhancements.-Serves as the key point of contact for all product-related inquiries. Communicates product vision, strategy, and progress to all stakeholders across the organization.-Partners with UX Designers and Delivery Leaders on end-user advocacy, and ensuring that products are intuitive, user-friendly, and meet high standards of quality.-Leverages technical knowledge to partner with delivery teams on feasibility and complexity considerations when making prioritization decisions-Leverages technical knowledge to understand impact and implications at a strategic level-Tracks and analyzes product performance metrics, identifies areas for improvement, and implements data-driven strategies to optimize product performance.-Fosters a collaborative environment by working closely with cross-functional teams.-Partners on OCM planning and coordination to ensure successful product launches.-May utilize AI-Assisted rapid prototyping to validate ideas and support discovery efforts-May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.-May drive market research and competitive analysis to identify significant opportunities and threats.-May be responsible for the performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.-Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is a top IP Law Firm and are seeking an Enterprise Applications Engineer to support the Firm?s critical applications and enterprise workflows. While collaborating closely with... More the Senior Manager of Enterprise Application and Data, this individual will assist in the implementation of, perform updates to, and provide support and optimization for the enterprise applications used by the Firm.This highly skilled individual will bridge the gap between the Firm?s business applications and our technical infrastructure while acting as a key liaison between IT, vendors, and other business stakeholders to facilitate all phases of application support from incident resolution to system enhancements and integrations. In this role, they will oversee the daily operations of those applications (including but not limited to) matter management systems, timekeeping, accounting and billing, document management platforms, and other integrated business applications for ongoing optimizations.MAJOR RESPONSIBILITES:Collaborates closely with firm departments , focusing on managing enterprise applications from research, implementation to ongoing support.Provides tier 2 and tier 3 technical support for enterprise applications including document management systems, time and billing platforms, and related intellectual property technology solutions as an escalation resource.Monitors system performance and proactively identifies and resolves technical issues to minimize downtime.Troubleshoots application errors, performs root cause analysis, and implements corrective actions.Manages user access, permissions, and security configurations across all enterprise applications.Develops and maintains system integrations between enterprise applications using APIs, middleware, and custom scripts.Creates and maintains automated workflows and business rules within enterprise applications.Assists in the configuration and customization of applications to meet evolving business needs.Supports the implementation of new features, modules, and system upgrades.Provides training and ongoing support to end users on enterprise application functionality and best practices.Creates and maintains comprehensive technical documentation including system configurations, integration specifications, and troubleshooting guides.Develops user guides, knowledge base articles, and training materials for various stakeholder groups.Conducts training sessions and workshops for new system features and enhancements for technical team(s).Participates in application implementation projects from planning through go-live and post-implementation support.Identifies opportunities for process optimization, automation, and system efficiency improvements.Collaborates with vendors and third-party providers to resolve technical issues and implement new capabilities.Maintains project documentation and ensures deliverables meet established timelines and quality standards.Builds and maintains seamless data flows between legal applications and enterprise systems like iManage, Aderant, Okta, Microsoft 365, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less