Job Search Results for healthcare it

Remote Call Center Representative - Part 9

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together. Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs. Responsibilities: *Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment) *You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs *Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination *Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service *Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Engineer - REMOTE

Our Healthcare Insurance Client is looking to hire 4 AI Engineers. This position is remote work from home and contract to hire. This Digital Team works on the flagship web and mobile application for... More a national healthcare insurance client. As an AI Engineer you will be working on the Omni Member Experience. This is a full stack team but will primarily focused on backend server work. The Digital Product Organization would like to add new features this year such as AI Virtual Health Assistants and Site Search, which is natural languages questioning with a generative response based on existing APIs that connect to personal health benefits and member information. They are working on building out additional APIs. They are building Agents for Appeals, ID Cars, Member History, Medication, Appointment Scheduling, etc.Must Have? Node.js/TypeScript: 5+ years, async patterns, generics, functional programming? AI/LLM: Production experience, prompt engineering, tool use/function calling? AWS: Bedrock, DynamoDB, Redis, PostgreSQL, IAM? Testing: Jest, integration testing, TDD mindsetStrongly Preferred? Advanced AI: Multi-agent orchestration, safety guardrails, LLM-as-judge evaluation, streaming (SSE)? Distributed Systems: Task state management, event-driven architecture, rate limiting at scale? API Design: OpenAPI, JSON Schema validation, multi-version support, BFF patterns? DevOps: Docker, CI/CD, feature flags (LaunchDarkly), observability (OpenTelemetry, New Relic, CloudWatch)Bonus? Healthcare: HIPAA, medical coding (CPT/HCPCS), insurance concepts? Architecture: Plugin systems, A2A protocol, template engines? Prompt Engineering: System prompt caching, tool schema design, evaluation frameworksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr Scrum Master

A healthcare insurance company is looking to hire a Senior Scrum Master to support the delivery of data projects. Currently, the data team is working to turn data analytics work into actionable... More insights that address key business goals (i.e. Total Cost of Care, Quality Measures, Member Engagement, Risk Adjustment). As the data team's Scrum Master you are responsible for the backlog of data ingestion/compilation items, facilitating Scrum events, removing impediments and ensuring the team implements effective agile processes to deliver results. The ideal candidate is someone who can be flexible in their agile approach when considering to leverage a Scrum or Kanban framework to cater to different project needs and team dynamics. The upcoming Jira transition next year will have a direct impact on this team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PMO Lead - REMOTE

Our client is hiring a PMO Lead for a 1 year remote work from home contract. This position has the opportunity for conversion to FTE. Our client is a large national healthcare insurance company. Our... More ideal candidate has experience as a PMO Lead of AI Engineers & AWS Cloud Solution Architects. We are establishing a new Solution Engineering & Architecture team to serve as a shared service across our Technology Organization . Their mission is to embed advanced AI capabilities?including Agentic AI, Autonomous AI and Generative AI?into key business segments such as Medicare, Medicaid, Commercial, and Clinical.We are looking for a PMO Lead who has great analytical skills and can coordinate cross functional groups and team. Must have experience with Confluence and strong technical writing experience. We need someone run and lead a group. Experience running guilds, lunch and learns, etc. is highly preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Project Manager

A healthcare company is looking for a Project Manager to join their team in support of a project to automate the flow of data from 3rd party systems into their data warehouse. You will be primarily... More responsible for communication with various health systems as you work with them to establish data flow from their system to the data warehouse. You will establish timelines and drive action and accountability. This position is a contract through the end of the year. The role is paying $53-58/hr. Insurance benefits are offered on your first day and a 401K program after 3 months.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Scrum Master

A healthcare insurance company is looking to hire a Senior Scrum Master to support the delivery of data projects. Currently, the data team is working to turn data analytics work into actionable... More insights that address key business goals (i.e. Total Cost of Care, Quality Measures, Member Engagement, Risk Adjustment). As the data team's Scrum Master you are responsible for the backlog of data ingestion/compilation items, facilitating Scrum events, removing impediments and ensuring the team implements effective agile processes to deliver results. The ideal candidate is someone who can be flexible in their agile approach when considering to leverage a Scrum or Kanban framework to cater to different project needs and team dynamics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cloud Architect

Our client is currently deploying an Azure landing zone. They need an Azure SME when it comes to Enterprise cloud infrastructure and DevOps. You would be joining an integrated cohesive team of 6 to... More help formalize standards, implement cloud excellence, policy and governance, and design their Azure Cloud Infrastructure environment. You?ll help shape the foundation of cloud infrastructure for a major healthcare initiative. This is an opportunity to build from the ground up- designing policy, frameworks, and deployment strategies that will define how Azure is used across the organization. Key Responsibilities: Architecture & Design- Architect scalable, secure, and resilient cloud solutions on Azure, leveraging native services such as AKS, App Services, Storage, Networking, and Security. Define and implement Infrastructure as Code (IaC) using Terraform and Ansible, ensuring repeatable and auditable deployments. Lead container orchestration strategies using Docker and Kubernetes, including Helm charts and service mesh integrations. Lead hybrid infrastructure integrations, including Azure Arc, ExpressRoute, and VPN technologies, to extend on-premises and multi-cloud environments into Azure with unified identity and policy management. DevOps & Automation- Build and maintain CI/CD pipelines using tools like Azure DevOps, GitHub Actions, Jenkins, or Harness. Automate deployment workflows, rollback strategies, and configuration management. Implement GitOps workflows and progressive delivery patterns. Security & Governance- Enforce zero-trust security frameworks, RBAC, JIT, and MFA protocols. Use Azure Policy and compliance-as-code practices to ensure governance across subscriptions. Integrate security tools (e.g., SAST/DAST) into CI/CD pipelines for DevSecOps.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote - Project Manager (East Coast or Central time zone)

Insight Global is seeking a Project Manager for one of our top non-profit healthcare improvement clients. Our client provides millions of people in health care methods, tools and resources to make... More care better, safer, and more equitable. This role will sit fully remote and be a year-long contract. Our client is working to finalize their strategic plan for the next 3-5 years. The Project Manager will develop and manage the comprehensive project plan to effectively implement and deliver our client?s strategic plan. In this role you will develop, manage, and report on work plans and budgets to achieve desired objectives and financial goals in a timely manner. You will monitor project progress, provide status updates, and act as the main communication link between project teams, management, and other stakeholders.Responsibilities include:? Plan, schedule, and facilitate or lead project-related meetings as necessary to meet project outcomes? Managing multiple strategies/initiatives and being able to set priorities? Assign and assure clarity of roles and responsibilities for key stakeholders? Identify, address, and escalate potential roadblocks and risks? Work in a collaborative environment, communicating with all levels of our client?s organizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Operations Administrator

The Network Operations Administrator is responsible for the day to day operational support, monitoring, and troubleshooting of the organization?s network, telephony, and mobility environments. This... More role serves as the first line of network operations support, bridging the gap between Helpdesk and Network Engineering, with a strong emphasis on uptime, issue triage, and vendor coordination.Provides support to the helpdesk for escalated network/telephony issues.Support includes responding to user inquiries, questions & requests, usually by phone and/or email, but occasionally in person.Provides dispatch coverage for coordinating network assignments, priorities, job schedules, completions and user notifications and follow up.Handles some network preventative maintenance tasks.Serves as initial point of contact from the IT department for the IT helpdesk.Primarily incident based workload but also able to handle low and medium level project based work.Able to respond to network outages and perform basic network/telephony troubleshooting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Solutions Architect

A leading company in the genomic diagnostics space is seeking a Solutions Architect to lead the design and implementation of integration solutions for their EHR (Electronic Health Record)... More interconnect service, enabling seamless electronic ordering and result delivery between the diagnostics platform and external electronic health record systems. This person will work closely with engineering and product teams to ensure integrations are technically sound and strategically aligned with hospital workflows. This person will also work alongside sales teams and assist in presenting clinical data to external clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less