Job Search Results for CIO

Role OverviewThe Contracts Administrator supports a high-volume contracts function within a construction and utilities environment. This role focuses on improving contract visibility, tracking, and... More compliance across subcontractor agreements, insurance, licensing, and public works documentation.Over the next 6?12 months, this role will help:Centralize and organize contract management processesImprove visibility and reporting on MSAs and subcontract agreementsSupport increased contract review and renewal volumeStrengthen follow-up on compliance items (COIs, licenses, documentation)Support internal understanding of certified payroll and public works requirements________________________________________Key ResponsibilitiesContract Administration & ReviewReview and support execution of MSAs, subcontracts, and related documentsReview redlines and route for approvalValidate bill rates and assist with contract setup and renewalsSupport IT, Operations, and other teams with contract reviewsCompliance & Public Works SupportTrack COIs, subcontract compliance, and renewalsSupport certified payroll and public works documentationEnsure contract and compliance alignment for invoicingAssist with lien waivers, bonds, and compliance documentationBusiness License ManagementPrepare and submit new and renewal business licensesTrack compliance across all jurisdictionsCoordinate internal approvals and signaturesProcess payments via portals, checks, or expense reportsSystems, Tracking & VisibilityMaintain contract trackers and spreadsheetsSupport KPI tracking and reportingOrganize SharePoint folders and improve document structureEnsure accurate contract data visibility for leadershipCollaboration & FlexibilityPartner closely with Procurement, Contracts, and OperationsAdapt to shifting priorities in a fast-paced environmentProvide professional representation during contract discussionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an a Technology Support Manager to join the IT Department of an AM 200 law firm. The Technology Support Manager leads the Firm?s Help Desk, overseeing both User Support... More Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational oversight of the ITSM system (ServiceNow), ensuring SLA compliance, managing the Knowledge Base, and maintaining the highest standards of communication and technical accuracy.The Manager plays a critical role as a mentor, coach, and technical advisor ? developing troubleshooting skills, critical thinking, soft skills, and technical expertise within the team. In addition, the Technology Support Manager collaborates across departments to align technology support with organizational goals, ensuring a seamless and responsive experience for users. Above all, the Manager ?owns? the outcome of support interactions, ensuring every user has a positive experience with IT and that the Firm?s reputation for service excellence is upheld.Essential Functions & Responsibilities?Leadership & People Development?Supervise, coach, and mentor User Support and Senior Support Technicians.?Provide guidance on troubleshooting methodology, root cause analysis, and customer service best practices.?Foster development of soft skills (empathy, communication, expectation-setting) and technical skills.?Model and reinforce accountability for SLA compliance, ensuring the team consistently meets or exceeds standards for responsiveness, updates, and resolution quality.?Conduct performance reviews, set goals, and create development plans.?Recruit, train, and retain staff to ensure a high-performing and diverse team.?ServiceNow & Operational Oversight?Manage daily operations in ServiceNow, ensuring tickets are assigned, updated, and resolved in compliance with SLA requirements.?Monitor open and in-progress tickets daily, ensuring meaningful updates are provided and escalations are handled properly.?Approve and maintain Knowledge Base articles, ensuring high-quality, relevant, and accessible documentation.?Perform weekly quality assurance reviews of ticket handling and communication.?Create and maintain reports and dashboards in ServiceNow to visualize team performance, SLA compliance, and service trends for IT leadership.?Track and report on key metrics, including first response time, resolution time, escalations, and survey results.?Oversee and track IT equipment inventory across all offices, ensuring accurate asset records and minimizing loss through standardized tracking and reconciliation processes.?Own and maintain the Firm?s ITSM system (ServiceNow), including configuration, workflows, report creation, and dashboard management; serve as the point of contact for ITSM-related requests from other departments and IT leadership.?Escalation & Technical Guidance?Serve as escalation point for complex or sensitive tickets, working closely with Senior Support Technicians.?Partner with Subject Matter Experts in Applications, Systems, Networking, Communications/AV, Development, and Training to ensure escalations are well-documented and efficient.?Provide technical guidance and act as a resource for troubleshooting advanced or recurring issues.?Drive problem management initiatives by identifying root causes and recommending solutions.?Process & Quality Improvement?Identify patterns in recurring issues and implement process improvements to reduce ticket volume and increase efficiency.?Ensure knowledge sharing and consistency across the team.?Collaborate with IT leadership on departmental projects, security initiatives, and technology rollouts.?Stay current with trends in IT support, law firm technology, and ITSM best practices.?User Experience & Customer Service?Take ownership of delivering a high-quality support experience for every user interaction.?Ensure clear, professional, and empathetic communication with attorneys and staff.?Build trust and confidence in IT by holding the team accountable for user satisfaction as well as technical accuracy.?Additional Responsibilities?Maintain a high level of security awareness by advising users on safe practices, ensuring personal adherence to Firm security policies, and modeling secure behavior in all interactions.?Exercise heightened diligence in safeguarding data and systems, recognizing that elevated administrative rights require strict adherence to privacy, confidentiality, and compliance standards.?Adhere to Firm professional dress and appearance standards when working onsite or on video calls.?This role requires in-office work in accordance with Firm policy and may involve additional office days as business needs dictate.?May be assigned special projects by the Director of User Engagement or CIO.?Other duties as assigned by supervisorsThis role is hybrid, 2 days in-office per week and is open to all of the firm's office nationwide: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Secret ISSO Support Specialist supporting a large government client, working hybrid in NW Washington, DC. This role provides analytical, coordination, and... More compliance-tracking support for IT security and authorization activities across multiple systems and vendors. The individual supports security documentation efforts, tracks progress toward authorization milestones, and produces reporting to help stakeholders understand compliance status, risks, and trends. The role is advisory in nature and focuses on tracking, coordination, documentation review, and executive-level reporting.Day-to-Day Responsibilities- Track submission timelines for IT security documentation, including System Security Plans (SSPs) and required updates- Review security documentation for completeness against established requirements and identify gaps or missing elements- Maintain compliance trackers and dashboards to monitor progress toward authorization milestones- Track authorization and assessment activities, including documentation submissions, audit timelines, remediation items, and approval milestones- Coordinate meetings among technical teams, security stakeholders, and leadership to support authorization and compliance activities- Document meeting outcomes, action items, and follow-ups to ensure accountability and progress- Monitor submission of required compliance reports and audits, reviewing materials for completeness and alignment with requirements- Track adherence to website and digital standards, monitoring changes to applicable policies and flagging potential impacts- Maintain deliverables matrices to monitor schedules, dependencies, and potential delays- Identify risks to compliance or schedule and provide written analysis and summaries for leadership awareness- Prepare monthly status reports, executive summaries, and briefing materials that clearly communicate compliance posture and trends- Analyze systemic issues and recommend process improvements to improve efficiency and visibility (advisory only)Compensation:$50-68/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of ours is seeking a high-performing Vice President of Business Development for our MSP practice to join our well-established midmarket enterprise sales team. This is a hunter role focused... More on sourcing new business within our specific target industries and channels.The role is primarily focused on enterprise and upper midmarket MSP opportunities, while also owning the qualification and conversion of inbound SMB leads through a structured, high-velocity sales motion.This individual will be supported by a highly responsive presales and solution architecture team, enabling rapid solutioning, technical validation, and competitive deal execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role owns enterprise information security end-to-end. The hire will build and operate a scalable security program aligned to business growth, regulatory requirements, and audit rigor across a... More multi-entity, highly regulated environment. This leader is hands-on where needed, decisive on risk, credible with auditors and regulators, and trusted by executives. This is not an advisory or audit-only roleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Executive Sales Manager to lead enterprise SaaS and technology sales initiatives for a growing organization focused on expanding its market footprint across multiple... More industries. This individual will own the full sales lifecycle, drive ARR growth, and partner closely with internal teams to deliver complex, value-driven solutions. The role requires strong executive presence, deep experience selling enterprise SaaS platforms, and the ability to navigate sophisticated, multi-stakeholder sales environments. This is a highly autonomous, travel-heavy role ideal for a senior sales leader who thrives in building and scaling strategic customer relationships.Day-to-Day:? Drive ARR growth through new customer acquisition, renewals, and account expansion? Lead enterprise-level SaaS and technology solution sales initiatives? Manage long, complex, multi-stakeholder sales cycles? Act as a trusted advisor to executive stakeholders across customer organizations? Conduct solution demos, pricing discussions, proposals, and contract negotiations? Build relationships across enterprise customers in multiple industries? Partner cross-functionally with: ? Marketing? Product and Implementation? Customer Success? Represent: ? Industry conferences? Executive forums and webinars? Stay current on: ? SaaS market trends? Competitive landscape? Customer technology prioritiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less