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A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Support Technician to support the University of Arizona?s research computing environment, which provides secure computational storage and infrastructure for... More researchers working with government-controlled data (e.g., Department of Defense, NASA).This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.? Perform manual software updates, OS upgrades, and maintenance on ~22 Windows-based physical machines? Upgrade systems from Windows 10 to Windows 11 using established procedures? Install and update applications by manually launching and executing updates across systems? Use elevated credentials responsibly to maintain secure environments? Follow structured processes and checklists to ensure systems are compliant? Troubleshoot basic technical issues (~20% of workload)? Document updates and track progress using existing ticketing systems? Coordinate with researchers and internal stakeholders via email to schedule device access and updates? Provide white-glove, desk-side IT support while maintaining professionalism and strong relationships? 70% Hands-on execution: updates, installs, system maintenance? 30% Communication: coordinating schedules, providing updates, documenting work? Work type: ? ~80% structured / repeatable updates? ~20% troubleshooting / issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Infrastructure Engineer (Network and Security Operations) assists in supporting network services and solutions for the global business. Below is a list of responsibilities for the role. This... More list is not exhaustive and may include other duties as assigned or needed:?Assist in the daily operational tasks related to the company's Network and Security services and systems under the guidance of senior engineers.?Help ensure 24/7/365 operational service availability and business continuity by aiding in monitoring and first-level troubleshooting.?Work alongside Engineers, Senior Engineers and Managers to understand and contribute to strategic roadmaps; learn how these align with broader business, functional, and departmental objectives.?Assist senior technical leaders in carrying out operational tasks and contribute to team objectives under supervision.?Collaborate with other team members and network architects to support the design, installation, upgrades, and patching of the company?s network and security environment.?Provide technical support in BAU (Business As Usual) projects, design and implementation activities under supervision, and interact with third-party vendors as directed.?Aid in enforcing the firm?s IT security policies and procedures through monitoring and reporting.?Support the Disaster Recovery & Business Continuity (DR/BC) plan by participating in tests and validation activities under senior guidance.?Help in maintaining and reviewing technical documentation, network diagrams, and processes and procedures.?May be required to work outside of regular business hours under supervision to assist in tasks that could impact the company?s operations and may be part of the 'out of hours' support rota under senior guidance. Travel to the firm's international offices and data centres for specific tasks may also be required under supervision.?Keep abreast of relevant technologies and contribute ideas for their potential use within the organisation under guidance from senior staff.?Assist in ensuring compliance with change control processes and following ITIL best practices, using the firm?s ServiceNow system as an introductory tool for tracking and documentation.Targeting $50-$80 an hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Global Network Operations and Security Center (GNOSC) Mission Support Team (MST) Application / Server Engineer to support the Missile Defense Agency (MDA) on the... More Integrated Research and Development for Enterprise Solutions (IRES) contract. This is position is for the NIGHT SHIFT ONLY. Job Responsibilities: ? Support a 24/7 Global Network Operations Center (GNOSC), coordinating with the MDA GNOSC Event Team and Mission Support Team to execute server and application support for MDA events, exercises, and war games.? Create, manage, and resolve Remedy Incident Tickets in coordination with customers to troubleshoot and restore network communications.? Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.? Execute service maintenance activities, including Change Management coordination during assigned night shifts.? Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.? Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.? Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.? Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.? Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.? Manage COTS, GOTS, and custom-developed software applications.? Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.? Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.? Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.This is a contract to hire position, onsite full-time in Colorado Springs, CO the salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a energy project specialist to join our client's team. This individual will be acting as the building automation and control lead. This person can expect to be coordinating,... More commissioning and checking systems are running properly. You can expect to be working on 2-4 projects at a time. This role will be very client facing so it is crucial to have great communication, excellent problem solving skills to apply to complex projects. It will be your duty to work to meet the demands of the customers expectations for their building automation and HVAC needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Make sure the company has the materials it needs to build products on time?Order parts and supplies from vendors and keep good relationships with them?Track inventory so the company never runs out... More of important items?Plan ahead so production has what it needs based on upcoming demand?Oversee shipping and receiving to make sure deliveries are on time and cost effective?Work with other teams (production, finance, sales) to keep everything running smoothly?Use computer systems (ERP/MRP) to monitor data, spot problems, and improve processes?Look for ways to save money, reduce waste, and make the supply chain run betterWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is looking for a Product Manager to join their team to help with a large implementation of Anaplan for their Merchandising Financial Planning tool. On a day to day, the... More Product Manager will participate in typical product management responsibilities such as stakeholder management, grooming of stories, working with the engineering team. They will be responsible for prioritizing the features, managing the product backlog and overseeing Agile development sprints. The project plan is complete, functional design is done, they would really be managing the execution of it, using their domain knowledge, partnering with Anaplan to make sure things are moving. The ideal candidate would have experience with top down and bottom up planning of merchandising. Understanding of the Gregorian calendar versus the holiday calendar, etc. An understanding of 4-5-4 retail calendar which is a widely used merchandising and financial planning tool in the retail industry. It helps retailers align financial reporting with seasonal shopping trends by structuring the fiscal year into 4-week, 5-week, and 4-week quarters.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Service Coordinator to support one of our largest energy services clients. This person will ensure customer expectations and commitments are met through effective... More communication with their customers, providing support and information, and prioritizing service calls and direct coordination with their field employees. As the main point of contact for all service customers, this role ensures customer expectations are met by proactively following up after service visits. It involves handling decisions regarding the scheduling and movement of manpower and materials, as well as scheduling and dispatching the field labor force to meet customer needs based on the nature of the call, whether it be an emergency, preventive maintenance, available resources, or specific customer requirements. Additionally, the role supports material procurement for customer part sales, including pricing, processing orders, and invoicing, as well as internal requests in support of service projects. Effective utilization of service software is crucial for managing service activities, such as opening service calls, scheduling planned preventive maintenance visits, updating customer information, and creating purchase orders. Above all, delivering outstanding customer service is a key aspect of this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Workday Technical Systems Analyst is responsible for designing, developing, and supporting Workday solutions across Time Off, Time Tracking, Payroll, and Absence. This role serves as a hands-on... More technical resource, owning a full workstream and delivering high-quality, end-to-end solutions. While the role has no direct reports, it requires strong leadership, ownership, and the ability to guide stakeholders through requirements, design, and testing.Lead the design, development, configuration, and support of Workday functionality, with a primary focus on:Time Off Plans (75%)Payroll improvements, Time Tracking, and Absence (25%)Build Workday solutions from scratch, including configuration, testing, and deployment.Partner with stakeholders to gather, clarify, and translate business requirements into scalable Workday designs.Produce high-quality deliverables, documentation, and learning materials (L&D-level quality).Own a full workstream within larger projects, ensuring timelines, quality, and outcomes are met.Troubleshoot issues, perform root-cause analysis, and implement long-term fixes.Collaborate with cross-functional teams including HR, Payroll, IT, and Operations.Support continuous improvement initiatives across Workday and related applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Pay & Entitlements? Describe a multi-rate or step progression setup you configured. What business rules drove it?? How have you handled retro pay, corrections, or off-cycle payroll adjustments in... More Dayforce?? What are common mistakes you see with entitlements, and how do you prevent them?Time Entry & Attendance? How do you design time entry policies for complex shift scenarios (overnight, split shifts, union rules)?? Can you give an example where attendance rules directly impacted payroll and how you resolved it?? How do you handle exceptions and overrides without breaking downstream payroll calculations?Payroll Process & Mapping? Walk me through how pay codes flow from time capture through payroll.? What experience do you have mapping Dayforce outputs to downstream payroll or finance systems?? How do you validate payroll results before final approval?Depth Check? What Dayforce pay or time configuration are you most confident owning independently, and what would you escalate?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less