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We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXML scripting, and certificate lifecycle... More management. The ideal candidate will serve as a trusted advisor to our strategic customers, ensuring the successful deployment, operation, and optimization of Cisco solutions. Key Responsibilities ? Customer Engagement & Relationship Management and Technical Expertise & Solution Delivery ? Build strong relationships with customer stakeholders and Cisco account teams. ? Conduct regular technical reviews and strategic planning sessions. ? Provide subject matter expertise in Cisco UCCE, including architecture, deployment, and troubleshooting. ? Develop and maintain VXML scripts to support custom call flows and integrations. ? Lead efforts in certificate renewals, ensuring compliance and minimal service disruption. ? Collaborate with internal engineering and support teams to resolve complex issues. ? Deliver technical workshops, training, and documentation tailored to customer needs. ? Project Management & Coordination ? Support onboarding, upgrades, and migrations of Cisco contact center solutions. ? Coordinate with cross-functional teams to ensure timely delivery of services.This is ONSITE in Hyderabad, India 3 days a week. This is offering a permanent salary of 30-35 LPA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Full-Stack (React) Developer on behalf of one of the world's leading casual dining restaurant companies with over 1600 global restaurants. This full-stack application... More developer to be part of the Digital Guest Experience (DGE) team. The DGE team is responsible for developing the digital tools which enable our guests to place orders online and to participate in our customer loyalty programs.This application developer will primarily work on the system of digital tools that support the e-commerce functions of the brands ecommerce platforms (i.e., Chilis.com). The system is comprised of cloud-hosted microservices, APIs, headless CMS, static site content generator, CDN, build & deploy pipelines, and a native mobile app.Your Key Job Functions?Develop both React and back-end components for the e-commerce platform using Typescript, Node.js, React, React Native and related technologies.?Maintain and expand the build and deploy pipelines of the system using GitHub Enterprise workflows, actions, and related technologies.?Collaborate with cross-functional teams to gather and analyze requirements, design solutions, and implement features.?Write clean, maintainable, and efficient code while following best practices and coding standards.?Perform thorough testing and debugging of applications to ensure high-quality software.?Optimize application performance and scalability to handle high traffic and large datasets.?Participate in code reviews, provide constructive feedback, and adhere to version control and release management processes.?Keep up to date with emerging technologies and industry trends, actively contributing innovative ideas to improve processes and software development practices.?Troubleshoot and resolve application issues, providing technical support to users when necessary.?Member of a cross-functional Agile development team, actively participating in the various Scrum ceremonies.?Be part of an on-call rotation that closely monitors the system during high-volume business hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients... More regarding payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include: ?Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.?Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.?Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.?Provides analysis and service for all products?Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.?Maintains accurate information and documentation in Salesforce Customer First Platform.?Required to utilize multiple administration systems to service clients.?Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.?Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.?Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.?Develops and maintains positive working relationships with internal and external clients.?Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.?Proactively conducts conservation efforts to retain business.?Processes all work requests received through Imaging from various departments within established service levels.?Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.?Services walk-in clients to the Home Office.?Performs other duties as assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Design, build, and maintain custom Shopify themes and features using Liquid, HTML5, CSS/SCSS, and JavaScript (ES6+/React).? Build and optimize back-end services, custom Shopify apps, and API... More integrations (Node.js preferred).? Integrate systems such as payment processors, CRMs, fulfillment, analytics, and subscription tools.? Optimize Core Web Vitals, page speed, and mobile performance.? Collaborate with marketing and design teams to roll out promotions and product launches.? Manage staging environments, Git repositories, and deployment pipelines.? Troubleshoot bugs, performance issues, and compatibility problems.? Maintain strong site security, uptime, and scalability standards.Contribute ideas for improving conversion, automation, and data flow efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-3 years of Business Analyst experience-Digital Product Portfolio Background-Azure DevOps OR Jira experience -Testing experience ? experience writing test cases-extensive experience gathering... More requirements-ability to present to stakeholders-BA in related fieldWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Transducer Technician to join a specialized team building precision sensors that power advanced testing and simulation systems and technologies. This hands-on role... More involves assembling and functionally testing custom and standard strain-gage-based transducers using engineering prints and work instructions. Tasks include soldering, wiring, and small-component assembly under microscopes to ensure accuracy and quality.This individual will troubleshoot issues, support engineering on prototypes and calibration projects, and contribute to process improvements. This is an on-site position in a clean, lab-based environment with flexible work schedule for 4 ten hour shifts. The role offers long-term growth and the opportunity to work on technology used globally in aerospace, automotive, biomedical, and other industries.Key Responsibilities:- Assemble and test strain-gage-based transducers per engineering specifications - Perform soldering, wiring, and small-component assembly under microscopes - Troubleshoot and resolve issues related to design, materials, or processes - Maintain accurate records and update documentation as needed - Support engineering with prototypes and special calibration projects - Suggest and implement process improvements for efficiency and quality - Follow 5S principles to maintain a clean and safe work environment - Collaborate with team members and cross-train in multiple areasWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced Full Stack Java Developer for one of our top financial services clients. This candidate will be joining an established Technology group within the Risk... More and Finance Technology space. In the role, this individual will be responsible partnering with key stakeholders to ensure proper design and architectural patterns are deployed to ensure high-availability, failover, and scaling. Demonstrate best practices throughout software development lifecycle of design, build, code review and test with focus on application resilience. This team is seeking self-driven, passionate individuals who are willing to take ownership, initiative, and demonstrate resourcefulness. This individual must have excellent communication and presentation skills, as they will be working with technology executives on a regular basis.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Carrier Sales Representative for one of their premier clients in the North Houston area. This role is a weekend shift and will be required to work Friday - Sunday 8 AM - 9... More PM. This role will need to be readily available for their clients when issue may arise. The Carrier Sales Representative will be responsible for a territory and customers within that territory will be their clients. This position will be dealing with flatbed / out of gauge carriers. He/ She will need to have experience with heavy haul shipments. The ideal candidate has some customer service background and excellent communication. This role does have the opportunity to make commission once the candidate hits the goal metric. He / She will have a driven personality and have a passion for sales.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Serve as the lead functional expert and architect for Oracle Fusion Financials (GL, AP, AR, CM).Conduct fit-gap analyses and design scalable financial solutions aligned with organizational needs.Lead... More requirements gathering sessions with Finance, Accounting, and Treasury stakeholders.Translate business requirements into functional specifications and guide technical teams through configuration and testing.Design and maintain accounting structures, ledger configurations, and financial reporting hierarchies.Oversee and validate module configurations, including workflows, subledger accounting, and approval hierarchies.Support data migration, integration design, and testing across modules and external systems.Develop and execute test scripts, user acceptance testing (UAT), and training materials.Troubleshoot and resolve functional issues, ensuring system performance and data integrity.Provide guidance and best practices for Oracle Fusion upgrades, new module rollouts, and enhancements.Partner with the technical team on BI Publisher, OTBI, and FBDI reports related to financial data.Collaborate with leadership on process improvement and automation opportunities across financial operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Cyber Analyst to sit at Fort Meade. This candidate will be joining a team that provides network operations and cyber defense for the enterprise. The role involves... More developing and implementing enterprise cybersecurity strategies across the organization, including Cloud, network boundaries, cross domains, and endpoint technologies. This candidate will be responsible for analyzing architectures and technologies, developing risk assessment methodologies, preparing briefings for senior leadership, and recommending strategies to enhance network security and operational efficiency.Compensation:$65/hr to $75/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less