Job Search Results for health

Insight Global is looking for an experienced System Infrastructure Engineer to support us and a customer group of several DoW offices. This individual will perform system monitoring and remediation... More of issues to ensure uptime requirements are met for the critical systems. The candidate will provide technical support to improve Multi-Domain Command and Control (MDC2) capabilities through the development and continuous improvement of the JFN and JMIE systems. Other duties: Develop and maintain automated reporting mechanism using commercial or customer dashboards for reporting overall system health and status.Provide software sustainment leveraging software configuration management controls and processes.Establish and improve existing engineering processes and tools to provide system status by leveraging Platform/Applications/Data monitoring tools.Contribute to the design and development of automating the daily verification and validation of key functional capabilities.Support the automation of configuration management and the visibility into the status of CM across various environments.Hourly: 80-91/hr Salary: 170,000-200,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The TB Nurse is responsible for the case management of LTBI and MTB clients. The nurse, together with the patient and other healthcare providers, develops an individualized ?case management plan?... More with interventions to address the identified needs case management includes TB investigation, coordination, and Direct Observation Therapy (DOT) of medication coordinated with the healthcare provider. The TB Nurse will create and maintain medical records of persons with suspected or confirmed TB disease and write clinical summations for clinician review. The TB Nurse will collaborate with the TB team to promote best patient outcomes including adherence to therapy, completion of treatment and cure. The TB Nurse will conduct Directly Observed Therapy (DOT) for the Treatment of Tuberculosis in clinic and home health settings. The TB Nurse will assist TB Contact investigators with a systematic process to identify persons (contacts) who were exposed to someone with infectious TB disease; assess contacts for infection with M. tuberculosis and TB disease; and provide contacts with treatment for latent TB infection or TB disease, if necessary. The TB Nurse will provide TB and education to patients through conversation, written materials, videos, or arts and performances.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to help their client identify a Data Analytics Platform Administrator owns the administration, stability, and governance of the organization?s analytics platforms across... More on-premises systems, Microsoft cloud services, and AWS. This role ensures Power BI, Microsoft Fabric, and Snowflake operate reliably, securely, and cost-effectively while supporting analytics teams and business users. The focus is platform health, access management, capacity planning, and cross-cloud coordination rather than report development or database engineering.Compensation:$58/hr to $60/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global Health is looking for a Telephone Operator for an enterprise healthcare organization in New York City. This individual will serve as the first point of contact for internal and... More external customers calling the main number 24 hours a day, 7 days a week, and 365 days a year. The team is often the first point of contact for patients and family members, so it is important that they provide service excellence to ensure a positive interaction by answering all calls with a ?voice with a smile?. He/She will be responsible for operating telephone switchboards dial or press buttons to make connections. They will respond to directory assistance inquiries by locating the appropriate department, individual or service and handling all patient information requests. . He/She will respond to all clinical and non-clinical emergencies such as trauma Level 1 & 2, RRT, CPA, Stroke, STEMI, Surgical Airway, Fire Safety Alert, Infant Pediatric Security Alert, Immediate Evacuation, Active Shooter, etc. It?s important they monitor the New York City Hospital Radio for major response notifications and relay the reported incident to the EM+ER team and AOC.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The essential duties and responsibilities:--Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices.--Assesses health status by... More interviewing patient regarding current status and medical history.--Assesses patient/family needs and provides teaching and other instructional material.--Provides psychosocial support to patients and families.--Facilitates clinical operations and patient care--Manages patient medication refill requests from the pharmacy telephone line and records the information in the patient chart.--Facilitates and schedules consultations, pre-testing, diagnostic tests or procedures, referrals and future appointments for patients.--Triages patient phone calls as needed and documents relevant information in the patient's chart.--As necessary, facilitates communication between patient/family and interdisciplinary team and coordinates services related to patient care.--Assist patients in locating available community resources.--Interprofessional collaboration--Acts as a resource to LPN/LVNs and medical assistants.This is a full-time Monday-Friday hours (8:30am-5pm) position with no weekends, call or major holidays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... More optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Must-Have Qualifications?Over 10 years? experience in business project management within financial services, call centres, and Service Operations projects?Advanced stakeholder engagement,... More collaboration, and relationship management skills, including influencing without direct authority (?soft power?)?Expertise in project and business risk management, including proactive identification, monitoring, and mitigation of critical path deliverables and risks?Proven ability to facilitate and document project objectives, business cases, and quantifiable benefits?Strong background in business process improvement, mapping, re-engineering, automation, and process documentation?Experience leading change initiatives and collaborating with stakeholders managing significant BAU workloads?Exceptional workshop facilitation, able to overcome resistance and achieve consensus?Demonstrated sound judgement, learning agility, and data-driven decision-making?Excellent verbal and written communication skills for presentations and interactions at all levels including C-level executives?Advanced analytical, problem-solving, and conflict resolution abilities?Ability to operate independently and deliver in fast-paced, complex environments?Strong planning, organisational, prioritisation, and time management skills?Proficiency with project management software and tools (e.g., MS Project, Jira, Asana)?Experience in call centre/contact centre operations?Entrepreneurial mindset with strategic thinking skillsKey Competencies & Skills?Ownership and accountability for project delivery, ensuring timeliness, budget adherence, and quality standards?Expert knowledge of project management practices, including monitoring dependencies and identifying gaps?Effective alignment and partnership across business and technical teams, including collaboration with Technology Project Managers?Preparation and facilitation of governance meetings (e.g., Steerco), workshops, feedback sessions, lessons learned, and leadership updates?Trust-building and empathetic relationship management with leaders and subject matter experts (SMEs)?Driving clarity and influencing decisions in ambiguous situations without direct authority?Creation and maintenance of essential project artifacts: Charter, Governance, RACI matrices, project plans, RAID logs, status reports, communication and change plans?Clear articulation of risks, mitigation strategies, impact analysis, and timely decision-making with senior leadership?Ensuring compliance with governance, audit, and regulatory standards?Change management planning, adoption health reporting, and facilitation?Strategic analysis, business recommendations, and continuous improvement mindset?Management of project budgets and financial forecasts?Vendor and contractor management, including negotiation and performance oversightPreferred & Nice-to-Have Qualifications?Process improvement certifications (e.g., Lean, Six Sigma)?Familiarity with automation, workflow tools, and AI-enhanced process initiatives?Valid PMP designation (PMI or equivalent)?Experience with Agile (Scrum), Hybrid, or other project management methodologies?Skilled in data analysis and reporting tools (e.g., Power BI, Tableau)?Training in change management (e.g., Prosci, ADKAR)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a Site Reliability Engineer to manage and optimize physical security and facility systems across global sites. This technical role combines software engineering principles with... More operational excellence to ensure reliability, security, and cost efficiency of infrastructure systems. The key responsibilities of this role are to monitor and support physical security systems (Genetec access control, video surveillance) and facility management platforms (Continuum, ScheduAll, EPMS, TripShot). Additionally, this SRE will maintain integrations with third-party solutions via APIs and SQL reporting, perform system upgrades, patching, and daily health checks; troubleshoot and escalate issues as needed and create metrics reports and ensure compliance with best practices for testing, documentation, and deployment. This role will involve collaboration with cross-functional teams and vendors, and Executive-level Leaders, to enhance system reliability and security posture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position Overview: Join the OpenShift Platform Engineering team on-premises at RBC. You will assist RBC in supporting Red Hat OpenShift 4.12 and 4.14 environments.Key Responsibilities:Actively... More participate in upgrading OpenShift.Provide suggestions and share knowledge on configuring Red Hat OpenShift and related Open Source and vendor technologies.Assist with projects, planning, architecture designs, installation, configuration, and patching of OpenShift instances.Perform standard system administration tasks such as designing, building, supporting, and troubleshooting OpenShift.Conduct OpenShift performance tuning, optimization, and system hardening.Review RBC health check and maintenance scripts.Ensure best practices for infrastructure settings.Develop and maintain executive and operational dashboards to visualize progress on success metrics.Participate in escalated support activities for OpenShift-related issues.Document OpenShift architecture, design, and integrated components in RBC internal knowledge repositories.Mentor RBC staff on OpenShift technology.Contribute to developing an RBC security standard for containers.Project (Delivery) Manager Responsibilities:Conduct project kickoff meetings with the client and consultant.Collaborate with the Client Project Manager to determine key objectives.Coordinate Red Hat support/engineering resources as needed.Provide briefings on resource utilization and activity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About the RoleThe Process Manager is responsible for:Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth and excellence in process performance Direct... More ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks and improving the effectiveness of our controls.Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives.Apply various methods for process improvement (Visual Management, Lean Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues and manage risk.Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process successConduct and support regular risk governance activities on monthly, quarterly and annual cadence, including process level risk assessments, control assessments and testing, issue and event management and auditsManage Business Continuity Planning for applicable processesEngage in strategic planning, demonstrating the ability to set a vision, chart a path and execute with high impactPartner effectively with product, analytics, data and compliance teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less