Job Search Results for Customer Service

Data Engineer - INTL India - EOR

Compensation:15 to 25 LPA - Exact compensation may vary based on several factors, including skills, experience, and education.A Fortune 100 retail client of Insight Global is looking to hire elite... More Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - Level 1.5 Support

A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple... More regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Data Integration & Strategic Analytics Lead

We are looking for a Senior Data Integration & Strategic Analytics Lead who will be responsible for unifying data across multiple organizations following an acquisition and major transformation. This... More role focuses on integrating data by aligning data structures, standardizing KPIs, and resolving inconsistencies across systems to create a single, trusted source of truth.Partnering closely with business leaders and technical teams, this role ensures that integrated data is reliable, scalable, and ready to support customer insights, analytics, and executive decision-making.Key Responsibilities? System Integration & Data Translation:? Lead the "Discovery and Mapping" phase to identify data sources, owners, andcritical dependencies between acquired and acquiring systems.? Architect and maintain complex reference tables and cross-walks to ensureseamless translation between legacy source data and new target schemas.? Standardize critical business logic and data definitions; reconcile disparate KPIframeworks (e.g., Sales vs. Revenue definitions) into a single, unified reportingstandard.? Program Leadership & Cross-Functional Orchestration:? Own the integration roadmap, managing milestones and risks across 15+stakeholder groups, including Engineering, Product, Finance, and Legal.? Act as a Trusted Advisor to executive leadership, spotting logic gaps orcannibalization risks before they impact the business.? Technical ETL & Data Wrangling:? Oversee the full ETL lifecycle (Extraction, Transformation, Loading), ensuringtransformation logic accounts for nuances in both data systems.? Automate reporting pipelines using SQL and enterprise BI tools to reduce manualoverhead and ensure data consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Preconstruction Manager

A client of Insight Global in the retail & technology sector is seeking Pre-Construction Managers to support the programming and coordination of sustainable building designs for customer fulfillment... More and logistics building programs. We are seeking a skilled Pre-Construction Manager with a track record of working in a fast-paced collaborative environment & the ability to manage and maintain cross functional partnerships in an enterprise level organization. The role will involve working extensively with project stakeholders, business teams, and other internal/external partners to define, create, implement, and execute new projects through their lifecycle. Our ideal candidate will have experience at various stages of development including, but not limited to due diligence, conceptual design, estimating, contract management, people management, procurement, and permitting. Responsibilities include (but not limited to): ?Develop and lead the pre-construction process for projects.?Research and compile all project specifics including but not limited to site survey, landlord work letter and permitting requirements in preparation for construction drawings.?Evaluate site feasibility?Lead the design efforts for NA L&E projects to meet Amazon operational and business requirements ?Coordinate design efforts with contractors, engineers, architects, operations, and maintenance teams to ensure technical and operational expertise if factored into designs ?Negotiate scope, price, and terms and conditions for design work, development agreements and construction work?Lead and review designs with regard to quality, schedule, and costs ?Review and approve generated construction drawings on behalf of Amazon.?Responsible for approval of developer/landlord building envelope delivery.?Develop an understanding of local permit processes.?Partner with key operational experts across the company to lead, support, and influence new business initiatives.This role is fully remote, with potential for SOME travel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Protection Engineer

The Data Protection Engineer (DPE) is a hands-on individual contributor responsible for designing, implementing, and operating enterprise data protection controls that safeguard sensitive company and... More customer data. This role focuses on the practical execution of data protection technologies across endpoints, email, cloud services, and collaboration platforms, with a strong emphasis on DLP, data classification, and information protection. The DPE partners closely with IT Security, Compliance, Legal, and business teams to translate regulatory and business requirements into effective technical controls. Day-to-Day Responsibilities ? Design, deploy, configure, and maintain enterprise data protection solutions across endpoints, email, cloud services, and collaboration platforms ? Configure and maintain: ? DLP policies and rules ? Sensitivity labels and classification schemes ? Detection logic and control parameters ? Troubleshoot and resolve data protection and sensitivity label issues affecting end users ? Monitor and triage data protection alerts and incidents, driving remediation and follow-up ? Implement and operate DSPM capabilities, including data discovery, posture assessments, and exposure remediation ? Ensure data protection controls align with regulatory, legal, and corporate requirements ? Integrate data protection platforms with SIEM and IAM systems ? Support data flow mapping, risk assessments, and remediation initiatives ? Participate in architecture reviews and change management activities ? Create and maintain technical documentation, including diagrams, SOPs, playbooks, and configuration guides Stay current on data security threats, trends, and emerging technologiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer (EDW Finance) - INTL India - EOR

Compensation:15 to 25 LPA - Exact compensation may vary based on several factors, including skills, experience, and education.A Fortune 100 retail client of Insight Global is looking to hire elite... More Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

VP of Sales

About the OrganizationA fast-growing deep-tech firm founded in 2019, recognized globally as one of the most promising AI companies. With a multicultural team of 180+ professionals, the company... More delivers advanced software solutions that empower enterprises through quantum computing and artificial intelligence.Flagship products include:? CompactifAI: A cutting-edge compression tool for foundational AI models using Tensor Networks, designed to make large-scale AI systems more efficient and portable.? Singularity: A quantum and quantum-inspired optimization platform used by leading companies in finance, energy, and manufacturing to solve complex problems and boost performance on classical and quantum hardware.Role OverviewThis role leads commercial growth in the Bay Area market. It?s ideal for a senior sales executive with a strong track record in consultative enterprise sales and multimillion-euro revenue generation. Initially an individual contributor, the position will evolve into building and leading a high-performing sales team.The VP will shape go-to-market strategies, develop strategic relationships with top-tier clients, and position the organization as a trusted AI partner for enterprise innovation.Key Responsibilities? Develop and execute sales strategies to exceed annual revenue targets (>$12M).? Lead enterprise-level consultative sales to large corporates and blue-chip clients.? Build long-term relationships with senior decision-makers (C-level).? Manage the full sales cycle from lead generation to deal closure.? Collaborate with Marketing, Product, and Customer Success teams.? Maintain accurate forecasts and a data-driven pipeline.? Provide market insights to inform strategic decisions.? Define scalable sales processes and prepare for future team expansion.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Fullstack Engineer (Vendor Compliance) - INTL India - EOR

Compensation:15 to 25 LPA - Exact compensation may vary based on several factors, including skills, experience, and education. A Fortune 100 retail client of Insight Global is looking to hire elite... More Full Stack Engineers to support a Vendor Compliance web application on their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Angular Software Engineer

Insight Global is assisting a client in identifying a Sr. Angular Software Engineer to lead the development of a new Angular framework for our internal systems. This is a high-impact role where... More you'll architect foundational code that will be used across multiple enterprise customer projects and train other engineers on the system. Key responsibilities: Framework Development: ?Design and build a robust Angular base framework to interact with our internal PHP REST API ?Implement efficient data loading patterns and caching strategies ?Create automated data refresh mechanisms to keep client-side data synchronized with the server ?Develop state management solutions to track item access patterns and optimize data flow ?Streamline overall interaction patterns with item data for consistency across applications.Architecture & Collaboration:?Architect and plan the framework system with scalability and maintainability in mind ?Consult with other lead engineers during the planning and design phases ?Present architectural decisions and gather feedback before implementation ?Create comprehensive documentation for the frameworkKnowledge Transfer & Leadership: ?Train engineers on how to effectively use the new framework ?Establish best practices and coding standards for the team ?Provide ongoing technical guidance and supportFirst Major Project: ?Rebuild the administration system for our back-end software using the newly created code base ?Serve as the technical lead for this implementation ?Demonstrate the framework's capabilities and establish patterns for future projectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Intelligence & Analytics Manager (Lead) - INTL India

Our client is looking for a senior leader to own and scale their Engineering Intelligence function ? a capability that transforms raw engineering and business data into strategic insights that drive... More executive decision-making across a $100M+ engineering investment portfolio spanning 1,800+ features. This is not a traditional BI or reporting role. You will be the voice of engineering data, translating complex delivery metrics into business narratives that shape portfolio prioritization, resource allocation, and organizational strategy.You will inherit a strong foundation: a suite of operational dashboards and analytics tools already built and gaining traction with leadership. Your mandate is to productize these, build real-time data infrastructure, and evolve from reactive reporting to proactive intelligence that anticipates risks, surfaces opportunities, and quantifies business impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less