Job Search Results for product manager

Insight Global is seeking a Customer Care Manager for the greater Savannah area to support a large client of ours. Responsibilities: - Manage escalated and large warranty issues for closed homes,... More including insurance/litigation - Conduct in-person homeowner assessments on an as needed basis. - Determine if corrective work order is needed. - Lead root-cause analysis. - Manage trades to completion of service requests to customers? satisfaction. - Perform minor service related tasks (e.g., adjustments, repairs), as requested. - Establish and maintain positive customer relationships. - Determine trade accountability for back charges and P.O.?s. - Authorize payment for work performed up to approval limits.- Follow applicable legal protocol and process necessary workflow. - Partner with other Customer Care Managers to address escalated homeowner concerns. - Manage, contain, and continuously improve warranty spend. - Participate in Lean initiatives to improve overall efficiencies of the Division. - Communicate and facilitate training to FMs on product or process issues to eliminate long-term risk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About the RoleThe Process Manager is responsible for:Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth and excellence in process performance Direct... More ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks and improving the effectiveness of our controls.Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives.Apply various methods for process improvement (Visual Management, Lean Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues and manage risk.Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process successConduct and support regular risk governance activities on monthly, quarterly and annual cadence, including process level risk assessments, control assessments and testing, issue and event management and auditsManage Business Continuity Planning for applicable processesEngage in strategic planning, demonstrating the ability to set a vision, chart a path and execute with high impactPartner effectively with product, analytics, data and compliance teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We're hiring for a Customer Success Manager to own post-sale relationships with our client's largest customers - helping them achieve measurable business value through our client's SaaS platform.... More Acting as a trusted advisor, you?ll drive product adoption, retention, and expansion across your portfolio. Your success will be measured by customer health, renewal rate, expansion revenue, and overall client satisfaction. Our client is an industry expert within the Last Mile/delivery/logistics space - working to reshape the future of streamlined delivery. We will lean on your abilities to build out Customer Relationships & Strategy, Drive Adoption & Value, increase Renewals & Growth, and support ongoing internal collaboration & advocacy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Mid-Market Account Manager manages more complex accounts with higher expectations around industry knowledge, compliance awareness, and stakeholder management. This role requires deep familiarity... More with financial services clients and the ability to navigate regulated environments while still owning renewals, adoption, and expansion.Key Responsibilities include:Lead first 60 days of onboarding for mid-market clients, including:- More complex implementations and integrations- Customized templates and workflowsOwn renewals 90?120 days in advance, conducting:- Strategic account health checks- Feature education and adoption planningIdentify and close upsell opportunities, including:- Additional licenses- Product tier upgradesServe as the primary escalation point for product or account issues throughout the year-long account cycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Software Technical Program Manager (TPM) to drive execution of software deliverables aligned to automotive hardware development and manufacturing builds. This role operates at... More the intersection of vehicle software, embedded systems, and consumer electronics?style execution, ensuring software readiness across build milestones, feature delivery. The ideal candidate is highly execution-oriented, technically fluent, and experienced in coordinating software delivery across hardware-constrained timelines.Key Responsibilities? Own end-to-end execution of software deliverables (firmware, end-of-line) aligned to hardware build milestones (SMT, FATP, vehicle builds)? Act as the single point of ownership for software program execution, ensuring alignment across Software Engineering, Product Management, Program Management, and Quality Engineering.? Drive software roadmap alignment, engineering readiness, milestone planning, and release execution.? Drive clarity of scope, requirements, dependencies, risks, and delivery timelines, holding teams accountable to commitments.? Own trade-off decisions across scope, schedule, and quality, with a strong bias toward long-term software sustainability and product quality. Planning, Tools, and Process Excellence? Establish and enforce strong planning, execution, and tracking frameworks, including Jira workflows and operational metrics.? Translate complex technical topics into clear executive-level updates, enabling informed decision-making.? Proactively identify risks, drive mitigation strategies, and resolve execution blockers to maintain schedule, quality, and software readiness.? Champion operational excellence by continuously improving software development processes, communication, and cross-team execution models.Technical Leadership & Problem Solving? Maintain a system-level understanding of software architecture for hardware devices running embedded Linux/Android and cloud-connected services? Engage deeply with architects and senior engineers to validate feasibility, sequencing, and technical risk.? Drive resolution of cross-layer issues spanning hardware, system software, applications, and cloud services.? Ensure engineering quality, integration readiness, and software stability throughout the development lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Production Unit Manger supporting a large specialty polymer client, sitting in Augusta, GA. A typical day would be to come in and see the status of the unit from the... More night prior during the morning production meeting. They will be responsible for understanding the current progress of the unit, spending time with direct reports (4) and prioritizing the week with them and laying expectations of where they need to be as a unit by the end of the week. Additionally, understanding the status of projects, improvement performance, safety, quality, cost, and personnel matters. They are responsible for the overall performance of the compounding unit and packaging unit. What is the compounding unit?They take the base polymer manufactured in other units and are the finishing step before they supply their product to customers. There are 4 twin screw extruders and they feed the base polymer and other additives to the machine, and it extrudes the polymer into little pellets. They then box and package the pellets to send to their customers. From a quality perspective, it's the unit responsible that the end-product is perfect to go to customers.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Summary: The Segment Risk Manager is responsible for oversight and administration of credit risk strategy programs for a business segment. Individual will have responsibility for driving and... More overseeing key credit risk activities for the assigned Commercial Business Units. Key risk activities include identifying, monitoring, measuring, mitigating, and reporting on the Business Units risk and control environment related to credit risk.Additionally, this position will support other Segment Risk Specialists and Managers through direct or indirect reporting lines as a credit subject matter expert. Duties & Responsibilities:Evaluate effective of controls and escalate as appropriate.Identify issues and write clear actionable action plans related to credit process.Validate findings related to credit process including but not limited to replicating work product of Commercial Portfolio Managers and related staff.Direct self-monitoring and testing activities to ensure that they are performed in accordance with Corporate Risk Management requirements.Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments.Deliver timely escalation of all issues requiring attention to senior management.Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals.Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates.Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management.Ensure business segment adheres to corporate and business unit policies and procedures.Must be aware of and keep abreast of credit risk associated with assigned business segment.May or may not have managerial responsibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

About the role, this is an advanced management level role. Individuals are required to manage multiple SRE teams within a single product group. You will ensure teams are working in alignment with... More the SRE framework, including leading sustainable incident response, blameless post-mortems, and production reliability improvement projects. You will mentor other team members on SRE practices and cultivate innovation and collaboration across multiple teams. Manages delivery of and may provide input to strategy and departmental plans.About the team, this role is part of the Business Systems SRE team. As a SRE Manager, you will act as a technical and strategic leader, partnering with engineering and business stakeholders to drive cloud reliability, automation, observability, and performance initiatives across critical platforms. This role combines technical depth with managerial acumen, including leading Proof-of-Concept (PoC) initiatives, guiding teams, and aligning SRE outcomes with leadership expectations and business goals.Responsibilities:?Managing high performance SRE teams ideally in multiple counties. We are not looking for an individual contributor.?Promoting and implementing Site Reliability Engineering best practices and principles across product and platform teams?Architecting, implementing, and managing infrastructure using Infrastructure as Code (IaC) and DevOps principles?Designing and maintaining secure-by-default cloud-native systems with a focus on continuous improvement of security posture?Defining and enforcing SLA/SLI/SLO standards for production systems?Developing and maintaining automated frameworks for provisioning, deployment, scaling, and monitoring?Conducting in-depth troubleshooting of complex production issues across application, infrastructure, and network layers?Leading proof-of-concept efforts to evaluate and introduce new technologies?Implement policy and compliance checks within CI/CD pipelinesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Strategic Account Manager position for the Data Center will require extensive market knowledge and a deep understanding of network equipment, transceivers, cabling, and other fiber... More solutions. The candidate should stay current with industry trends, actively participate in key industry organizations, be familiar with industry standards, and have experience working with enterprise and hyperscale customers. The ideal candidate will have experience in technical sales, working with engineers, product line managers, and key customer influencers in management roles. A background of working with various influencers to support cold calling for business development will be a key requirement for this role. All potential candidates must have a strong network of contacts with access to key decision-makers and influencers. The candidate should have strong account development experience, technical presentation skills, and a proven track record of profitable growth. General Duties and Responsibilities?The Senior Strategic Account Manager will help expand our client's sales activities in the US for various brands ?Has an existing rolodex of key contacts of data center accounts/buyers, ideally on the network equipment side for Enterprise and Hyperscale customers, with knowledge of the data center market and how to sell into it?Pursue white label opportunities and preferred vendor status within a select group of OEM targets?Become an approved vendor and obtain specification position with prospects to secure future opportunities?Ability to influence customer purchasing decisions through third parties (integrators, etc.)?Prospect and develop new direct customer opportunities focusing on Network solutions from transceivers to cables to racks?Develop sales strategy: The Strategic Account Manager works closely with sales management to set strategic goals and develop sales strategies to support product needs, sales tools, and customer needs ?Reporting and analysis: The Strategic Account Manager prepares regular reports on sales activities, sales performance, and competitive analyses to identify trends, opportunities, and challenges in order to make strategic adjustments. Provide weekly sales reports, forecast, pre/post travel reports, and monthly pipeline funnel?Budget responsibility: He or she manages the budget for the region and ensures that resources are utilized efficiently to achieve sales targets?Fields questions from customers and prospects on product functionality, availability, processes RFQs, generates quotes, pricing negotiations, and follows up to closure ?Meet or exceed established quotas for the assigned?Support trade shows, be involved in key organizations/groups, and have a strong background in social selling (LinkedIn)?Other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for an International Marketplace Manager to join their team in Bellevue, WA. you will be responsible for overseeing and driving the growth, strategy, and operational excellence... More of our marketplace platforms, including Amazon (Seller Central FBA) on a global scale. You will join a team of talented professionals, collaborate with cross-functional teams, and ensure that our platform continues to deliver value to both buyers and sellers across all international markets. You will develop and execute the international marketplace strategy aligned with the company's overall goals and vision and own the Amazon strategy across all markets. You will identify new market opportunities and evaluate expansion plans in collaboration with market research and analytics teams and Efficiently onboard new products onto different global online marketplaces, ensuring accurate and compelling product descriptions, images, specifications, and pricing information. You will utilize all available tools to effectively and successfully manage Amazon FBA marketplaces and monitor and analyze key performance metrics to identify areas for improvement and implement necessary changes. You will identify target markets and devise market entry strategies, considering cultural nuances, regulatory requirements, and local competitive landscapes and collaborate with marketing and sales teams to promote the marketplace to a global audience and drive user acquisition. This team goes into the office four days a week which is a requirement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less