Job Search Results for business systems analyst

? Assumes full accountability for developing requirements for project tasks.? Works closely with project teams and internal customers and IT teams to ensure accurate translation of... More business/application specifications into workable requirements and has primary responsibility for documenting all requirements including stakeholder, solution, functional, non-functional and transitional.? Identifies stakeholder, solution, functional, technical, and transitional requirements and process updates required to support large and complex IT projects, and understands how these translate into customer needs and benefits and resource requirements.? Uses analytical tools and methods to analyze and streamline complex IT processes.? Provides requirements and process consultation to business area management and staff for all aspects of IT services.? Coordinates implementation of the system hardware and software when needed to support project deliverables. Works with the Project Manager or Manager.? Works with the QA team to write scripts and develop test plan when needed.? Can identify and document emerging business requirements. Can intelligently question business partners to identify unique value drivers.? Properly prioritizes business and enterprise demands and accurately translates business requirements and functionality.? Accurately measures the contribution of IT projects to business value.? Can manage ambiguity and create accurate estimates related to BA deliverables.? Can identify commonalities and suggest a consistent approach across projects in the absence of standards.? Can engage with the business in their normal day to day environment and can effectively convey their needs to IT teams in order to deliver value and benefit.? Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of common system or process problems. Updates or creates documentation based on work performed. ? May assist with writing user documentation and user training materials, and assume responsibility for completing project communication tasks related to OCM.? Provides services support and procedure guidelines to client and systems areas through documentation.? Proposes changes to system documentation and processes to better streamline work. Assumes responsibility for developing new or updating existing processes and workflows in support of project requirements and services.? Proficiently applies IT methods, professional knowledge and PSE standards and practices to complex tasks and situations.? Effective in building and sustaining relationships with business partners, professional peers, and other IT team members.? Has deep knowledge of IT services and understands how team must work together to deliver services internal customers and project teams require.? May function as Project Coordinator/Project Manager on small to mid-sized infrastructure projects.? Estimates services required for large projects involving multiple departments, platforms, technologies, executive sponsors, or particularly high risk business problems.? Works with project manager to develop realistic work estimates, financial budgets and project schedules. Reviews project deliverables for accuracy and provide assistance and mentoring to others.? Coaches less experienced IT professionals.? Operates under general direction.? Performs other duties as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

? Collaborate with stakeholders to gather and document business requirements for CRM system enhancements and new implementations.? Serve as a Subject Matter Expert (SME) within all aspects of CRM... More modules and analyze business processes.? Analyze business Processes and Provide recommendations for improving the effectiveness of the company's CRM strategy.? Develop detailed functional specifications and use cases to guide the development and implementation of CRM solutions.? Work with the development team to ensure that solutions are aligned with business requirements and delivered on time using Agile practices.? Facilitate requirements-gathering, develop user stories, process flows, use cases and assist user acceptance testing (UAT) and provide training and support to end-users.? Monitor and evaluate the performance of CRM systems and recommend enhancements to improve efficiency and effectiveness.? Stay up to date with industry trends and best practices in CRM systems and business analysis.? Adhere to IT governance and delivery policies like change management, data retention, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a UI/UX Business Systems Analyst for a large company in Minneapolis, MN. In this role, you will lead the User Experience and User Interface to ensure that they are designed... More to meet needs. You will be partnering with the ServiceNow Platform team and business stakeholders to deliver accessible and intuitive ServiceNow experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business Analysis to join a leading banking client downtown Toronto. The team is currently on site 2x/week but this will increase to 4x/week in September.About the... More Role:The Marketing Technology (MarTech) team is seeking a dynamic and detail-oriented Business Analyst to support the development, implementation, and optimization of marketing technology platforms and tools. This role bridges the gap between business needs and technology solutions, helping drive data-driven, personalized, and scalable marketing initiatives across the bank's digital ecosystem.Key Responsibilities?Collaborate with marketing stakeholders, technology teams, and vendors to gather and document business requirements for marketing platforms (e.g., Inbound secure channels digital marketing, email marketing, personalization engines, analytics tools). ?Analyze and map current marketing technology processes and recommend enhancements for efficiency, scalability, and improved customer experience.?Coordinate with several internal and external stakeholders to deliver experiences and journeys per the documented and approved business requirements.?Participate in solution design and architecture maps for journeys with the relevant tech teams and ensure traceability of technical solutions to fulfil business requirements.?Translate business needs into functional specifications and user stories for developers and data teams. ?Participate in the evaluation, implementation, and testing of MarTech tools and integrations. ?Support campaign planning by ensuring data readiness, audience segmentation, and system configurations align with marketing goals. ?Monitor system performance and data flows across platforms, identifying issues and recommending solutions. ?Work cross-functionally with compliance, legal, data governance, and IT security teams to ensure adherence to regulations and internal policies. ?Create training materials, process documentation, and reporting dashboards as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A municipal utilities district is seeking a Business Systems Analyst for a 6 month contract to hire in Corte Madera, CA to sit fully on site and play a crucial role in the migration of from an on... More premise SAP environment to SAP S/4HANA Cloud. This is a unique opportunity to contribute to a major transformation while shaping the future of the operational technology landscape. The BSA will report to the ERP Migration Manager and meet with business operations side to communicate requirements, then perform the following functions:? Perform advanced technical and administrative support for the operation, implementation, and maintenance of the District?s integrated business systems? Collaborate with end-users to understand service needs and define functional and business requirements? Develop and maintain clear, comprehensive standard operating procedures, job aids and user guides? Train staff to maximize the effective use of business applications and tools? Provide technical and functional guidance to other team members as needed? Support initiatives that enhance operational efficiency and data integrity? Participate in unit and end user acceptance testingCandidates with knowledge of work order systems, enterprise asset management, and plant maintenance modules are strongly preferred.The position offers room for advancement within the district. This will start as a 6 month contract and convert to a permanent employee. The project will be broken out in 4 stages (reporting fields/backlog, billing, financials, and finally asset management/plant maintenance/work orders) with the end goal being a stabilization and consolidation of SAP support from 3rd party to in house.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center Transformation Program. This role will collaborate closely... More with the product owner and key business stakeholders to define the program?s charter, vision, backlog, epics, features, and more. The analyst will play a key role in coordinating and supporting the implementation of new features across Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ensure alignment between platform capabilities and business objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This specialty insurance company is looking for a Business Analyst to join their product team. This role will focus on a large digital transformation project of their underwriting work bench.... More Additionally, this BA will help with process improvements, requirements gathering on a project basis, and acting as a laison between Business & IT teams. The digital transformation project includes insurance policy and billing system integrations and configurations, implementing new lines of business and companies into corporate policy and billing platforms, insurance web portals, reporting and documenting generation projects. A strong candidate will have insurance industry experience, strong knowledge of SDLC, and strong business analysis experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Business Analyst -- I (Junior) is a pivotal part of the applications team that works closely with business owners, subject matter experts, senior management, and other members of the IT team... More to support the development and ongoing management of business systems. The position will be responsible for analyzing and documenting business, functional, and technical requirements to facilitate development and support of business systems and applications. As a Business Analyst (I), you will participate in requirements gathering sessions for new and existing systems and be expected to craft the necessary requirements documents needed for each respective project. Additionally, the Junior IT Business Analyst will assist in the creation and maintenance of Risk Assessments, system testing / validation, UAT (User Acceptance Testing), and post-deployment activities defined by structured SDLC and STLC processes that leverage templated forms to ensure FDA and ISO Regulatory compliance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SUMMARYThe Business Analyst role is responsible for the creation and presentation of business/functional requirements for various departments within the company. Translating complex financial data... More into concise visual reports that effectively inform and guide decision-making. Creating training documentation and providing production support for newly delivered functionality. Assisting in testing and the implementation of various technology solutions; assisting in tracking benefits of these solutions and functioning as a liaison between IS and various departments.ESSENTIAL DUTIES AND RESPONSIBILITIES:? Maintain continuous contact with internal and/or external customers to remain current on their business needs? Document business processes and procedures to create, maintain and present business requirements, project scope, process flow diagrams, test plans and other SDLC project related documents? Identify dependencies and gaps across systems and teams, ensuring cohesive implementation of business requirements? Work with the corporate IT staff to better understand the role IT can play in addressing these functional requirements? Assist the corporate IT staff in selecting the right technology to match the functional requirements? Assist in determining the best approach for tracking financial benefits associated with IT projects? Serve as liaison between the customer group and the corporate IT staff to facilitate an effective working partnership? Assist in business process reengineering efforts associated with the implementation of projects? Provide clarity and ongoing support throughout development cycles, from concept to deployment? Support QA and UAT efforts, which include but are not limited to clarifying expected behavior and evaluating test results? Assist with production support for multiple applications? Perform selective project management and coordination of tasks on IT projects? Proactively identify issues, risks, and opportunities for process improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Business Systems Analyst to support the Global Technology Organization for a large financial firm. The analyst will be responsible for translating business objectives into... More documented requirements and ensuring alignment across teams. This role involves:Providing business analysis support for applications and systems Delivering training on PMO processes and tools Documenting project management office objectives and translating them into functional requirements Coordinating and validating analysis and testing efforts across project teams Collaborating with technical staff to conduct unit, system, and user acceptance testing Facilitating communication between the PMO, business areas, and GTO Working cross-functionally to achieve project goalsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less