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Insight Global is seeking a Project Manager who is responsible for end-to-end management of external-facing projects, and will provide leadership and direction to cross-functional teams comprised of... More business stakeholders. This role will be a member of the Project Management team and help manage project and order fulfillment processes across our customer portfolio. It will require the use of good judgement and skill to execute a project management approach that is suitable for planning and managing the effort. This role works closely alongside Sales Account Executives and will require the use of effective communication to ensure customer requirements are managed and fulfilled. The role will also require a consultative approach to engage the appropriate people, processes, tools and to improve efficiency and effectiveness. This role will act as a team builder to promote empowerment of the team, creating a safe environment for failing fast and learning, engagement and participation of team members and encourage a sustainable pace that can maintain quality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Network Engineer to design, implement, and manage our global network infrastructure, ensuring reliable connectivity and robust security. The ideal candidate will possess... More strong technical expertise, problem-solving skills, and the ability to support a 24/7 global operation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Patching Administrator to support a local energy customers team local to San Antonio. This person will be responsible for the patching and deployment of over 4500... More applications before rolling out to production. This will include configuring and troubleshooting Microsoft-based infrastructure and enterprise applications. Reporting will be completed with Power BI. You?ll provide Tier 3 technical support and collaborate with Tier 2 technicians to resolve complex issues. The role involves deploying software releases, operating systems, and security patches while ensuring compliance with established procedures. Other duties include analyzing data for reporting on update compliance, hardware/software utilization, and other performance metrics. You?ll also participate in project planning, process improvement initiatives, and prepare documentation for deployments and change management. Additionally, you?ll mentor technical staff and may take on limited supervisory responsibilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client, a major cruise line in the industry is looking to bring on a devops engineer. In this role, you?ll design and maintain CI/CD pipelines, collaborate with engineering and data teams to... More optimize Snowflake and AWS infrastructure, and automate provisioning using Terraform and Ansible. You?ll manage containerized applications with Kubernetes and Docker, set up monitoring and alerting systems, and contribute to code reviews and performance tuning. The position also calls for technical leadership and cross-functional collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our large clients is building out a team of Sr. Data Center Technicians / Linux Administrators and/or Systems Administrators. This is a very unique opportunity to gain exposure and experience... More to top notch and new technologies, build 1:1 vendor relationships during troubleshooting with big name organizations, and grow professionally. Our client offers a highly competitive compensation package, relocation assistance and benefits. - Attend the job site during the early phases of construction and relay observations to the engineering team as needed.- Monitor and troubleshoot servers and network infrastructure across our data centers and global locations.- Physically install (rack and stack) networking hardware within the data center.- Oversee warehouse inventory and asset tracking using our internal management system.- Handle labeling and diagnostics for fiber and optical cabling.Install, inspect, and repair power supply cabling and related components.- Set up racks, servers, and switches; including positioning, cabling, powering on, and handing off to the provisioning team for customer deployment.- Respond to and resolve operational tickets within the data center using Jira, supporting cross-functional teams at xAI.- Develop and update documentation for tasks and standard operating procedures.- Receive new hardware and manage the decommissioning process for retired equipment.- Coordinate vendor returns for infrastructure components, both under warranty and out of warranty.- Maintain an organized inventory of spare parts within the data center.- Design and implement network configurations and solutions tailored to our data center environments.- Must have strong Linux skills including:Navigating the system?s directories and filing systemManipulating files in the Linux shellUser permission configurationPackage installation and software management Ability to identify and apply different filesystem typesUsing Linux commands for process managementBasic troubleshooting and debuggingBash or other scriptingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Conversational AI Developer to join an innovative team to design, build, and deploy next-generation Interactive Voice Agents (IVAs) and chatbots using industry-leading... More contact center platforms. He/She will be a key player in automating customer service interactions, driving efficiency, and enhancing the overall customer experience.Key Responsibilities?Design and Development: Design, develop, and maintain conversational flows for voicebots (IVAs) and chatbots primarily within Five9 Studio 7 and Genesys Cloud Developer (Architect) environments.?Conversational AI Logic: Implement sophisticated Natural Language Understanding (NLU) and Natural Language Processing (NLP) models to ensure high accuracy in voicebot and chatbot understanding of customer intent and entities.?System Integration: Integrate conversational agents with backend enterprise systems, databases, and APIs to fulfill customer requests (e.g., account lookups, transactions).?Testing and Optimization: Conduct rigorous testing, performance monitoring, and iterative optimization of bot flows, dialogs, and NLU models to improve containment rates and customer satisfaction.?Documentation: Create and maintain comprehensive documentation for all agent flows, technical configurations, and integration points.?Collaboration: Work closely with business analysts, UX designers, and contact center operations teams to translate business requirements into effective self-service solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This individual will conduct analysis and requirements, decomposition of DOD combat communications and control systems and integrate with operations and acquisitions leads to design and implement... More critical information flows over multi-pathway networks.Designs and plans global, Enterprise-level network systems and services.?Provides specifications and detailed schematics for network architecture.?Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient integrated network solution to meet organizational needs, including present and future capacity requirements.?Conducts testing and troubleshooting of network systems and services.?Maintains technical expertise in all areas of networks and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.?Develop and manage network service lifecycle activities, including but not limited to cyber compliance, service, and solution related deliverables as needed. Assess proposed changes to network information systems, their environment of operation, and mission needs that could affect system authorizations.Perform deliverable reviews and lead corrective actions to resolve discrepancies.Provide purposeful reviews of network security architecting, design, development, and configuration of information systems.Provide inputs to development teams responsible for designing and developing organizational information systems and upgrading legacy systems as it relates to network design considerations and constraints.Ensure teams are employing best practices when designing and implementing network information systems including system/security engineering principles, secure design, secure architecture, and secure coding techniques and effective testing and reporting processes to validate outcomes.Manage backlog and capability roadmaps.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A premier employer in the oil and gas industry is seeking a Compensation Analyst to join the team. This person will be responsible for supporting the management, implementation, and administration of... More the company's compensation and total reward programs, ensuring the programs are competitive to market and support the companys compensation goals. On a day to day basis this person will support the Senior Compensation Analyst and the Total Rewards Manager in the design, analysis, and administration of the company's compensation programs. They will manage the daily administration of compensation programs, ensuring accurate results and timely delivery. They will assist in conducting job evaluations, benchmarking data, and making salary recommendations, as well as assist in benchmarking current pay practices and modeling of potential changes to total rewards programs. This person will participate in market-based compensation survey submissions and assist in in analyzing market to assess trends and industry-specific variables, and work with salary survey system to load and validate the results. They will administer the companys compensation programs, including base pay, annual salary increases, and quarterly and annual bonus incentives. Additionally they will work with HRIS and IT staff to ensure that HRIS software systems meets compensation needs, and that systems are maintained to reflect changes to salary structures, bonus programs, etc. They will consult with HRIS team to design management reports, assist HRIS on system maintenance and improvements for the Compensation module within Workday, and provide guidance on compensation matters to Management and HR business partners. This person will support Total Rewards initiatives and assist with various ad hoc projects and requests and be responsible for administrating the different HR and Compensation system platforms, such as PayFactors, Workday Compensation, Fidelity, etc. Lastly, its important this person continuously reviews and provides improvements to current processes within Compensation and HR. This position is onsite M-Th 7:30am-5:30pm, Fridays are work from home half days.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... More healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The IAM Product Owner leads the strategic direction and lifecycle management of the organization?s identity platforms. Acting as the voice of the customer and stakeholders, this role bridges business... More needs and technical capabilities to deliver secure, user-friendly, and compliant identity solutions. The Product Owner drives transformation from legacy systems to modern IAM tools, prioritizes the product backlog, and collaborates across Agile teams to ensure successful delivery.Key Responsibilities:Product Strategy & Roadmap? Define and maintain the IAM product vision and roadmap aligned with enterprise security and business goals.? Lead IAM modernization initiatives and identify opportunities for innovation and improvement.? Serve as the primary liaison between business stakeholders, technical teams, and vendors.Backlog Management & Prioritization? Own and prioritize the IAM product backlog based on business value, risk, and strategic goals.? Write clear user stories with acceptance criteria and manage backlog visibility across teams.? Make informed trade-offs to maximize value in each release cycle.Agile Team Collaboration? Act as the main point of contact for development teams during sprint cycles.? Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and PI Planning.? Collaborate with engineering and QA to ensure backlog items are development-ready and meet acceptance criteria.Stakeholder Engagement? Communicate product vision, strategy, and progress to executives and end-users.? Gather and incorporate feedback from security, HR, IT operations, and other stakeholders.? Align priorities across competing demands and manage expectations effectively.Security, Risk & Compliance? Ensure IAM solutions adhere to SOX, NERC-CIP, and other regulatory requirements.? Support access certifications, entitlement reviews, and audit readiness.? Collaborate with security teams on risk assessments and identity-related reporting.Hourly Pay Range: $55-65We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less