Job Search Results for desktop support

The IT Support Team is responsible for designing and implementing the network infrastructure supporting successful development and deployment of satellite ground station software. The organizations'... More engineers and administrators apply their knowledge of software, operating systems, networks, databases, architectures, and tools to improve the maintainability and operability of software systems. The Senior Network Engineer will help continue expansion into cloud-based infrastructure with a specific focus on ensuring the stability and integrity of data, wireless, and voice network services. The network engineer will be responsible for planning, designing, and developing local area networks and wide area networks across the organization. In addition, the Sr. Network Engineer will participate in installations, infrastructure upgrade(s), monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also champion analysis and timely resolution of network hardware and software problems.JOB RESPONSIBILITIES * Develop, evaluate options, and deliver engineered network solutions for both corporate use and customer delivery * Assess the current state of network architecture and identify areas for improvement * Design and implement scalable and reliable network solutions to meet current and future business needs * Support firewalls, routers, switches, LANs, WANs, site-to-site VPNs, remote-access VPNs and wireless networks as required * Develop, document, communicate, and oversee architecture and design products for new network capabilities, in partnership with software and systems engineers, to be procured and implemented at corporate and customer locations * Assist in program engineering, including enterprise configuration management, risk management, trade assessments, procurement decisions, and the development of training and documentation to sustain new network capabilities * Oversee new and existing equipment, hardware, and software upgrades. Adopt and implement architectural best practices and frameworks to include the enhanced security measures to protect the network infrastructure from cyber threats and vulnerabilities * Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry * Monitor network performance, test and troubleshoot problem areas as needed * Create and/or revise documentation as it relates to network configuration, network mapping, processes, and service records * Develop, implement and maintain policies, procedures, and supplemental training plans for system administration, usage, and disaster recovery * Ensure network connectivity of all servers, workstations, telephony equipment, customer site connectivity, fax machines, and other network appliances * In support of security engineering, perform secondary system security audits, and system backups and recovery * Document, develop, and mature quality assurance measures for physical and virtual network infrastructureSalary: $100-190kWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A Fortune 500 client is looking for an Hyper-V Server Admin on their site in Maple Grove, MN. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare,... More industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Server Admin will help the client work on their NIST 800-171 project to improve their current score. The ideal candidate is extremely strong in Hyper-V and knows how to manage and support the server environment. You will work to install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardwareWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global's Transportation and Logistics client is looking for a Senior/Lead Angular Developer for a contract to hire opportunity. This person will work a hybrid schedule out of the Reading, PA... More office. This team develops and manages external customer applications. This person will be working on their new AI technology. They are looking for an experience developer than can help mentor junior and offshore team members. It is about 65% development and 35% leading. You will support the existing software development efforts and troubleshoot issues as they occur while also developing new software modules across multiple small to medium projects concurrently. You will have an opportunity to lead the design of certain software components and suggest new products, applications and features based on industry and technological trends and advances. You will also consult with process owners in reviewing, interpreting & developing systems in accordance with user requirements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is assisting a client in identifying a Director of Infrastructure for a growing healthcare system in Bozeman, MT. This director will be responsible for overseeing and managing the IT... More infrastructure and operations of the organization. Responsibilities include managing technology systems, networks, servers, storage, and software. The director will effectively manage daily operations of IT and PACS departments, including data center operations, technical services, desktop engineering, network operations, and help desk support. The role involves directing and approving the design of security systems and ensuring that disaster recovery and business continuity plans are in place and tested. The director will review investigations after breaches or incidents, conduct impact analyses, and provide recommendations to prevent future incidents. They will maintain a current understanding of threats, translate that knowledge into identifying risks, and produce actionable plans to protect the business. The director will update the cybersecurity strategy and keep management informed on status and risks. Collaborating closely with the Chief Information Officer and other IT leadership, the Director will execute the technology roadmap in alignment with the overall strategic plan. This role requires hands-on involvement with staff in a collaborative, high-energy environment.Key Responsibilities:Direct broad operations to ensure comprehensive departmental services in compliance with all regulatory agencies and healthcare system requirements.Ensure a collaborative departmental approach to long-range strategic operational planning, care and service design, and development of organizational policies that reflect the mission of the organization.Establish working relationships with other department directors and senior leaders, collaborating on new technology needs or expanded uses for existing technology to increase functionality, efficiency, and staff satisfaction.Develop and execute IT security strategies that enhance and bolster the reliability and security of the IT infrastructure, systems, and projects.Provide general supervision of the IT department or assigned functions; ensure the performance of direct report personnel, services, and/or technology; conduct employee annual performance evaluations and staff supervision.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Gloal is seeking an IT Help Desk individual to support a large aerospace client in Southern California. This individual will be expected to support proprietary programs network operations... More customers. The main responsibility includes serving as the first point of contact for users seeking technical assistance via phone, email, or in-person. This includes support for user access to computing systems, phones, IT applications, and private network services. They will be expected to manage user accounts, permissions, and access rights in accordance with security policies and procedures along with monitoring service desk performance metrics and contribute to continuous improvement initiatives. It is 5 days a week onsite in Seal Beach, CA, Titusville, FL or Herndon, VA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for Delivery Lead to work on a companies Next Gen Windows Endpoint Management project. You will be working with support partners on delivering Windows 11, ensuring all... More devices are upgraded and managing the day to day with the business in terms of making sure technical issues are resolved. You will coordinate and facilities routines to support the delivery (kick-offs, status reviews, stakeholder meetings, change controls, etc.) and plan and coordinate delivery and discrepancies across multiple teams. You will ensure deliverables comply with Enterprise Change Management standards and support resource planning for delivery/execution. pay range 60-62/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An Insight Global Retail Lottery client is looking to add a Director, General Manager of iLottery to oversee operations and attainment of financial and operational goals within the business unit in... More support of the companys overall financial and strategic objectives. This resource will establish budgets, short- and long-range objectives and criteria for monitoring progress and measuring success. The General Manager develops exceptional customer relationships, has a clear understanding of operations (manages day to day operations, product and marketing, etc.), software development lifecycle, mobile applications and ideally experience specific to iGaming.This is an exciting role providing a full turnkey managed service across all areas including, product, marketing, operations, software development, finance, payments, retail support and Business Intelligence. The position requires someone with a strong appetite to learn and get involved in many business areas and projects as the account continues to develop with adding new online products and services. The role requires P&L management with a focus on driving revenue growth as well as cost control. This role will help our client maximize the effectiveness of our products and services through the effective utilization of emerging marketing, payment and platform technologies, content strategy, analytics and reporting, and program optimization. The role must maintain a strong relationship with the customer and with internal global stakeholders to support the lotterys goals for increasing returns to its beneficiaries. Job Functions:Own the PA iLottery account from top to bottom including a p&l budget and direct customer interface, providing support and customer updates during implementations, strategic planning meetings, and communication on any issues including downtime and outages (24/7 support)Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring and reporting on the programs challenges and successes.Manages day to day operations including any issues or incidents through to successful resolutionAssist in developing and implementing the iLottery product strategy in line with the Lottery and product teams, as well as 3rd party providersAssist in developing and implementing the marketing strategy in line with the Lottery, their ad agency and the growth marketing teamCoordinate with internal teams to ensure major deliverables are met, documentation and timelines are developed and delivered, and effective communication is provided to Lottery team membersServe as a customer advocate during company planning and prioritization meetingsSupport Lottery retail with iLottery education and assistance with affiliate marketing updates and training.Ensure optimization of revenue across all sites (mobile / desktop /work with BI) Manage eInstant product roadmap, game development, and game deployment with Lottery and game studiosEnsure effective cross promotion of products across Lottery channels (retail, iLottery, Second Chance loyalty program)Ensure on time execution of Second Chance Loyalty program by supporting Lottery planning and development and testing effortsFacilitate multiple weekly/ bi-weekly/monthly Lottery status calls across functional areas (marketing, finance, all hands lottery, customer support, product, Lottery executive steering committee/ status calls, etc)Manage the account in a professional and organized mannerSupport business development efforts with proposal and presentation contentCoaching, mentoring and development of team members.Skills/Abilities:Excellent communication skillsProject / product / marketing and or operations experience requiredAbility to work independently, and possess strong organizational and time management skillsTech savvy within the digital content spaceEnthusiasm and leadershipA strong work ethic and perseverance is necessary to succeed in a dynamic, fast-moving and results oriented environmentProficient in MS Office (Word, Excel and PowerPoint)Experience drafting proposals and presenting in front clients/colleagues is idealCompensation Range: $130,000-$150,000We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is hiring a Resident Technician to service their customers Users M-F 8AM-5PM EST onsite in Roanoke VA. This is a professional banking setting with a high touch user community. Requires... More great customer service skills and ability to Configure, install, and test hardware components and report on the installation status. Relocate equipment to different sites within the same building, campus, or metropolitan area. Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System. Providing cross-divisional troubleshooting by updating and maintaining tickets. Reimaging PCs and transferring end-user data utilizing the COSMIC utility system. Installing and validating correct software versions on devices and confirm functionality. Utilize the WFDC Help Center utility to troubleshoot end-user machine functionality. Finally, documenting service events accurately in work orders and ticketing systems. This role will pay $28 HRWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Servicing Analysts to join the team with one of our large banking clients in the downtown Toronto area. The successful candidate will be responsible for the following:... More -Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. -Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met. -Addresses customer services issues according to established parameters, escalating as required -Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities -Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements -Investigates and addresses specific customer issues -Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required -Supports the development of tools and delivery of training focused on delivering business results - Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting -Collaborates to execute loan servicing and monitoring requests -Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The primary function will be to organize, install, and support government organizations computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets,... More and other data communication systemsThis will also include helping architect, design and analyze network modelsIt will require participation in decisions about buying future hardware or software to upgrade organizations infrastructureThis position might be called upon to provide technical support to computer users to help solve users problemsThis position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments effortsThe position will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activitiesAbility to operate under supervisionExecute day to day management and operations of systems and networksManage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metricsFollow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklistsOperate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reportsAssist in analyzing technical risk, upon request, of emerging cybersecurity tools and processesWork as part of a security incident response team as neededWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less