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Jul 02, 2025

Leawood, KS

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Help Desk

|

Contract-to-perm

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$18 - $22 (hourly estimate)

{"JobID":423131,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-94.6569090909091,"Longitude":38.9200909090909,"Distance":null},"State":"Kansas","Zip":"66211","ReferenceID":"SEA-793071","PostedDate":"\/Date(1751483772000)\/","Description":"Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Service Desk Specialist","City":"Leawood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1.Experience: Minimum of 2-4 years of experience in a similar role, preferably in a corporate IT environment or IT service provider.2.Technical Skills:Proficiency in troubleshooting Windows and Mac operating systems.Knowledge of Active Directory, Entra (Azure), Microsoft Office Suite, and other common business applications.Demonstrated awareness of cybersecurity best practices, and familiarity with authentication and MFA capabilitiesFamiliarity with remote desktop support tools and ticketing systems.3.Certifications: Relevant certifications such as CompTIA A+, Network+, ITIL Foundation, or HDI Service Center Analyst are preferred but not preferred.4.Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely to non-technical users.5.Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues independently or collaboratively.6.Customer Focus: Customer-oriented mindset with a commitment to delivering high-quality service and support to end-users.7.Adaptability: Ability to work effectively in a fast-paced environment, prioritize tasks, and adapt to changing priorities and technologies.8.Education: Bachelors degree in Information Technology, Computer Science, or a related field is preferred but not required.9.Geo: Frisco and Overland Park, on-site","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network... issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 22, 2025

Reston, VA

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Architect

|

Perm

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$200k - $290k (estimate)

{"JobID":417165,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.3184545454545,"Longitude":38.9630909090909,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"DC0-784317","PostedDate":"\/Date(1747930589000)\/","Description":"We are seeking an experienced and motivated Solution Architect with a strong emphasis on DevSecOps practices to join our dynamic team. As a Solution Architect specializing in DevSecOps, you will play a pivotal role in designing, implementing, and overseeing the integration of security practices into our development and operations processes. Your expertise will ensure the secure and efficient delivery of our software solutions while maintaining the highest standards of cybersecurity.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"TS/SCI CI Poly Senior DevSecOps Solutions Architect","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"At least 12 years of experience as a DevSecOps Architect or similar role, with a focus on integrating security into the software development lifecycle.* Strong experience in securing DevSecOps and container platforms against accreditation requirements in classified environments.* Strong experience in system engineering and collaboration with infrastructure service providers and cybersecurity stakeholders to architect and implement enterprise solutions. Strong experience architecting, designing, and building DevSecOps solutions at scale, in the cloud or on-premise, across multiple classification domains (IL5 to IL6+) simultaneously. Expert understanding of DevOps practices, CI/CD pipelines, and automation tools (e.g., Jenkins, GitLab CI/CD, Artifactory, SonarQube, Selenium). Expert-level experience with infrastructure as code (IaC) tools such as Terraform, CloudFormation, or Ansible. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and securing cloud-based applications and services. Strong experience of containerization and orchestration technologies (e.g., Docker, Kubernetes, OpenShift, EKS) and securing containerized applications. Hands-on experience with security tools for static code analysis, dynamic application security testing (DAST), and vulnerability scanning, using tools such as Fortify, Acunetix, and Prisma Cloud Proficiency in scripting languages (e.g., Python, Bash) for automation and tool integration. Knowledge of security best practices, common vulnerabilities, and exposure to security frameworks (e.g., OWASP, NIST). Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment. Excellent communication skills, both written and verbal, with the ability to convey complex security concepts to technical and non-technical stakeholders Certifications such as AWS Solutions Architect Associate/Professional, AWS SysOps Administrator, AWS Developer, or AWS DevOps Engineer, CKAD, CKA, or CKS. Active TS/SCI Clearance with CI poly","Skills":"Current certifications to meet 8140/8570 standards (e.g. Security+ or above) Experience with low-to-high development models and associated tooling Experience with Microsoft Azure or Google Cloud Platform (GCP).","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":290000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced and motivated Solution Architect with a strong emphasis on DevSecOps practices to join our dynamic team. As a Solution Architect specializing in DevSecOps, you will play... a pivotal role in designing, implementing, and overseeing the integration of security practices into our development and operations processes. Your expertise will ensure the secure and efficient delivery of our software solutions while maintaining the highest standards of cybersecurity.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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