Job Search Results for help desk

Insight Global is looking for a Helpdesk Support Analyst to join one of our largest financial clients sitting onsite 5x a week out of their Draper, UT office. This person will be joining the Senior... More Service Desk which provides technical support to the top executives at the firm. This desk operates globally, 24/7 and 365 days a year. This team works in a very fast paced environment providing white glove support, and the most successful individuals maintain a highly professional presence while resolving issues with quality in an efficient manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Quantitative Developer to support a capital markets trading desk focused on derivatives at one of the big banks DT Toronto. This is a hybrid role combining technical python... More development with direct collaboration with traders. You will help upgrade and migrate excel spreadsheet-based tools to Python, optimize performance, and ensure maintainability in a production environment. The position offers exposure to derivatives pricing, risk measures, and trading desk operations.Key ResponsibilitiesTroubleshoot and optimize spreadsheet models and formulasMigrate Excel-based tools to PythonCollaborate with traders and senior developers to understand business needsLiaise with the trading desk to align technical solutions with operational workflowsEnsure software maintainability and performance in productionWork with Bloomberg terminals and data feeds as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role for 90/hr, the ITSM Business Analyst will serve as the bridge between internal stakeholders and the ServiceNow implementation vendor. Day-to-day responsibilities include documenting... More current service desk workflows, identifying gaps in categorization and automation, and organizing support processes to enable a more structured and scalable environment. The BA will work closely with stakeholders to define issue categories, fulfillment paths (e.g., hardware requests like laptops), and service catalog items. They will prepare detailed requirements and spreadsheets, guide the vendor through business processes, and support integration setup. The BA will also help drive adoption by leveraging their deep understanding of Service Desk functionality to design user-friendly workflows that promote self-service and community engagement. Operating in a lean environment, they?ll balance strategic planning with hands-on execution, ensuring that informal support channels are transitioned into formalized, trackable workflows within ServiceNow.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The services include Print/Copy, Mail, Office Services (desk-to-desk moves, hanging pictures, supplies management), Convenience Care for the MFDs (changing toner, loading paper, clearing jams,... More calling for Service), and Hospitality (set up/clean ups for breakfast, lunch, happy hour meetings/gatherings onsite). The Site Lead needs to have a strong understanding of Print/Copy and Mailroom, ability to jump in to help with Hospitality if/when needed, and the ability to oversee, track, report on the workflow that comes through this group. The Site Rep positions I'm looking to fill would focus more on the Print/Copy/Mail services with the ability to be cross trained on Hospitality too.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related... More issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Support Spectrum Enterprise sales professionals by configuring, processing, and expediting order, contract, and quality control activities for complex orders. Ratify complex orders for completeness,... More accuracy and commission eligibility, and provide pre and post-sale monitoring, escalation and resolution support. Subject matter experts with the Enterprise end to end sales and ordering process; provide guidance and help-desk support to sales professionals, Order Operations, Client Services, and Service Delivery personnel to improve order accuracy and accelerate the sales and ordering process. Point of contact working with key stakeholders from partner teams to identify, develop, and initiate resolution plans with defective opportunities throughout all stages of the sales & ordering process.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a Trader Voice Automation Engineer to support the modernization and automation of voice infrastructure across a trading floor environment. This role blends hands-on telephony expertise... More with Python-based automation to streamline the deployment, testing, and compliance of trader voice systems.You?ll be instrumental in migrating legacy BT turrets to Cloud9 IPC touch turrets, developing scripts to automate GUI interactions, dialing functions, and system audits. The role includes building and maintaining Python scripts using libraries like Pywinauto and Selenium, integrating with REST APIs, and supporting CI/CD workflows via GitLab.In addition to automation, you?ll assist with weekend hardware installations, provide desk-side training to traders, and help ensure voice systems meet compliance and operational standards. Experience with SIP trunking, SBCs, and virtual desktop environments will be highly valuable.This is a high-impact role ideal for someone who understands the demands of a trading floor, has a strong automation mindset, and thrives in a fast-paced, mission-critical environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a hands-on Controls Engineer who can hit the ground running ? someone who understands how to troubleshoot logic, interpret PLC code, and support a machining-heavy production floor.... More This role is ideal for candidates with foundational PLC experience who are eager to grow with a Fortune 100 company. Troubleshooting & Support (50%)?Respond to carry-over issues from previous shifts or help with maintenance breakdowns ?Diagnose equipment downtime and assist with recovery?Plug into PLCs, read logic, and identify root causes?Collaborate with operators and maintenance to restore functionalityProject Work (50%)?Support corrective action plans and process improvements?Participate in meetings and offline programming tasks?Design drawings and contribute to automation upgrades?Work both on the floor and at your desk depending on project phaseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's largest Ambulatory Surgical Center (ASC) clients in the Greater Philadelphia area is urgently seeking a Facilities Director to assist with the oversight of managing... More maintenance and EVS functions across their 5 locations in the Reading area (10 mile radius). These 5 locations include 2 Surgery Centers and 3 outpatient Physical Therapy centers. This person will report directly to the CFO and will manage a team of 10 EVS and facilities employees. This person will split their time between two main categories, onsite support and vendor/facility management. In onsite support, the Director will be working in the field with their team to complete a variety of facilities projects --? (ex/ parking lot pavement, ceiling replacements, building out space & storage, making sure spaces are compliant with JC readiness, and managing ORs for temperature and humidity). The other portion of the job will be desk-work, and will include managing vendor partnerships that help to keep facilities running and keeping organized records of needs at each facility. The ideal candidate will be a team player who is accustomed to JC regulations and operating healthcare facilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less