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Jan 02, 2025

Houston, TX

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Help Desk

|

Contract-to-perm

|

$36 - $45 (hourly estimate)

{"JobID":395688,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-95.3684545454545,"Longitude":29.7620909090909,"Distance":null},"State":"Texas","Zip":"77042","ReferenceID":"HOU-753369","PostedDate":"\/Date(1735812838000)\/","Description":"Insight Global is seeking a Convenience Retail Integration Technologist to join a growing retail convenience brand headquartered out of Westchase, Houston, TX. This role is critical in implementing and maintaining technology solutions that support our growing convenience store business. The ideal candidate will possess strong leadership skills, a proven ability to solve complex problems, and experience collaborating with diverse stakeholders to deliver impactful technology solutions. Lead and execute technology projects to support the convenience retail business, ensuring alignment with organizational objectives. Implement, maintain, and enhance point-of-sale (POS) systems, back-office solutions, and other store-level technologies. Collaborate with internal teams and external vendors to deliver seamless technology integrations and solutions. Design, support, and troubleshoot IT network infrastructure, ensuring high performance and reliability. Leverage cloud-based platforms, including SaaS and PaaS solutions, to optimize operations and drive business growth. Identify and implement automation opportunities to streamline workflows and improve efficiency. Utilize data and analytics to generate actionable insights and enhance store performance. Maintain and enhance Microsoft 365 and Power Platform solutions to support operational and collaboration needs. Provide expert technical recommendations for system enhancements and new technology implementations. Create and maintain detailed documentation, ensuring clear communication with technical and non-technical audiences. Deliver training and support for store-level staff and other stakeholders to ensure smooth adoption of new technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Integration Specialist","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 years of experience with troubleshooting, networking, and software integration all in a retail environmentExperience with Gilbarco POS systems or any other retail technology systemERP experience (SAP, JDE, etc)Experience with Microsoft 365, Power Platform including Power BI, Power Automate, and Power Apps","Skills":"PDI Enterprise experience","Industry":"Help Desk","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Convenience Retail Integration Technologist to join a growing retail convenience brand headquartered out of Westchase, Houston, TX. This role is critical in implementing... and maintaining technology solutions that support our growing convenience store business. The ideal candidate will possess strong leadership skills, a proven ability to solve complex problems, and experience collaborating with diverse stakeholders to deliver impactful technology solutions. Lead and execute technology projects to support the convenience retail business, ensuring alignment with organizational objectives. Implement, maintain, and enhance point-of-sale (POS) systems, back-office solutions, and other store-level technologies. Collaborate with internal teams and external vendors to deliver seamless technology integrations and solutions. Design, support, and troubleshoot IT network infrastructure, ensuring high performance and reliability. Leverage cloud-based platforms, including SaaS and PaaS solutions, to optimize operations and drive business growth. Identify and implement automation opportunities to streamline workflows and improve efficiency. Utilize data and analytics to generate actionable insights and enhance store performance. Maintain and enhance Microsoft 365 and Power Platform solutions to support operational and collaboration needs. Provide expert technical recommendations for system enhancements and new technology implementations. Create and maintain detailed documentation, ensuring clear communication with technical and non-technical audiences. Deliver training and support for store-level staff and other stakeholders to ensure smooth adoption of new technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 31, 2025

Boydton, VA

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Help Desk

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Contract,Perm Possible

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$18 - $22 (hourly estimate)

{"JobID":400395,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-78.3700909090909,"Longitude":36.6622727272727,"Distance":null},"State":"Virginia","Zip":"23917","ReferenceID":"RIC-759729","PostedDate":"\/Date(1738311354000)\/","Description":"Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay is 17-22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Center Technician - A","City":"Boydton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are met","Skills":"CompTIA","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay is 17-22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 04, 2025

Brownsburg, IN

|

Help Desk

|

Perm

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$42k - $48k (estimate)

{"JobID":400911,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-86.3801818181818,"Longitude":39.8415454545455,"Distance":null},"State":"Indiana","Zip":"46112","ReferenceID":"DGO-760148","PostedDate":"\/Date(1738671372000)\/","Description":"Insight Global is hiring an IT Support Specialist for one of its large retail clients in Brownsburg, IN. The ideal candidate will have experience troubleshooting tier 1 hardware, software, and network related issues for internal users (retail locations, DC, Staff). Common issues may involve POS systems and back office computers. They will also be responsible for setting up accounts in Active Directory and setting up computers for new hires (including both imaging and physical set up). They will be expected to identify, diagnose, and resolve tickets in a timely manner, escalating to tier 2 or management when needed. They need to have experience troubleshooting in an onsite environment, including hands-on resolution of issues. This is a full-time role and compensation ranges from $20-$23 per hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support","City":"Brownsburg","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Tier 1 support (Phone, email, in-person requests from internal users)-Onsite hardware, software, networking support (connectivity/patching)-Creating accounts in Active Directory and computer set up for new users (imaging/physical)-Configuring and deploying new user desktop/laptops hardware, software, peripherals -Troubleshooting experience and creating/updating documentation -PC support and warehouse experience (tracking repairs, warranty information, inventory)-Upgrading and troubleshooting applications and printers -Great customer service and communication","Skills":"-Jira and Confluence (Jira used for ticketing)-General warehouse experience (EX: warranty information, keeping track of scanners, inventory, toner replacement, etc.)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47840.0000,"SalaryLow":41600.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring an IT Support Specialist for one of its large retail clients in Brownsburg, IN. The ideal candidate will have experience troubleshooting tier 1 hardware, software, and... network related issues for internal users (retail locations, DC, Staff). Common issues may involve POS systems and back office computers. They will also be responsible for setting up accounts in Active Directory and setting up computers for new hires (including both imaging and physical set up). They will be expected to identify, diagnose, and resolve tickets in a timely manner, escalating to tier 2 or management when needed. They need to have experience troubleshooting in an onsite environment, including hands-on resolution of issues. This is a full-time role and compensation ranges from $20-$23 per hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 06, 2025

Melbourne, FL

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Help Desk

|

Contract-to-perm

|

$26 - $32 (hourly estimate)

{"JobID":401416,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.5833636363636,"Longitude":28.084,"Distance":null},"State":"Florida","Zip":"32919","ReferenceID":"ORL-761072","PostedDate":"\/Date(1738862034000)\/","Description":"A client of Insight Global is looking for 10 Technical Customer Support Specialist to join their team. The position is fully onsite in Melbourne, FL. The Specialist will be supporting a federal program in a fast paced, team environment. The Specialist will start in the customer support position and be trained on a critical technology for the client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Customer Support","City":"Melbourne","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of troubleshooting experienceExperience with fault isolation troubleshootingTeam player Ability to multitask Ability to learn a new technologyAbility to obtain a public trust clearance","Skills":"Helpdesk experience Military background Network+","Industry":"Help Desk","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.0000,"SalaryLow":25.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for 10 Technical Customer Support Specialist to join their team. The position is fully onsite in Melbourne, FL. The Specialist will be supporting a federal... program in a fast paced, team environment. The Specialist will start in the customer support position and be trained on a critical technology for the client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 10, 2022

Las Vegas, NV

|

Help Desk

|

Contract-to-perm

|

$19 - $24 (hourly estimate)

{"JobID":239603,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-115.137636363636,"Longitude":36.083,"Distance":null},"State":"Nevada","Zip":"89119","ReferenceID":"LSV-564225","PostedDate":"\/Date(1668118448000)\/","Description":"DAY TO DAY:? Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.? PROBLEM solve and identify solutions to non-standard requests.? DOCUMENT and communicate effectively in order to ensure timely resolutions.? SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);? Assesses and interpret customers\u0027 needs and requirements.? TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;? TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.? SUPPORT and assist with Vendor Access Requests.? TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.? DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.? Analyze technology solutions options and provides feedback to appropriate parties.? Maintain with all IT policies and procedures required.? TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.? Run through the testing process a clinical staff members would process through a patient case file in a day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Application Support Technician","City":"Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"MUST HAVES:? 2+ years of Information Technology experience (can be school)? Experience Supporting Applications ? Strong customer service skills? Troubleshooting skills via phone or in-person? Microsoft 0365 experience? Willing to travel to different locations in the Las Vegas Area (up to 4)? Ability to work weekends once a month on Sunday to test Microsoft Windows patching ? AA Degree or equivalent certification (A+, Network+, Security+)","Skills":"PLUSSES:? Healthcare experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.7500,"SalaryLow":19.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

DAY TO DAY:? Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications... that are linked to these.? PROBLEM solve and identify solutions to non-standard requests.? DOCUMENT and communicate effectively in order to ensure timely resolutions.? SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);? Assesses and interpret customers' needs and requirements.? TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;? TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.? SUPPORT and assist with Vendor Access Requests.? TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.? DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.? Analyze technology solutions options and provides feedback to appropriate parties.? Maintain with all IT policies and procedures required.? TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.? Run through the testing process a clinical staff members would process through a patient case file in a day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 30, 2025

Pleasanton, CA

|

Help Desk

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":400377,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.921909090909,"Longitude":37.6793636363636,"Distance":null},"State":"California","Zip":"94588","ReferenceID":"OCC-759794","PostedDate":"\/Date(1738264548000)\/","Description":"Insight Global is looking for a candidate to support one of our large healthcare clients. This candidate will support a robust Microsoft based network running Windows 10/11 and Microsoft Office 365, MS Teams, etc. Under the guidance of IT leaders some duties may include: Managing incoming and outgoing assets, preparing systems for deployment, installing and maintaining PC hardware and software. This candidate will also be responsible for troubleshooting network usage and computer peripherals, perform data transfer and recovery, and resolve network communication problems independently. This individual must be known for working efficiently with minimal supervision and must be willing to assist other technicians as needed- May lead some refresh team activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Workstation PC Technician (Pleasanton- Senior)","City":"Pleasanton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum 3-5 years experience with PC support, including deployment, troubleshooting and repair. Well-versed in installing windows, software, applications. Minimum 3 years experience with direct client interaction and proven customer service. Experience managing incoming and outgoing assets and preparing systems for deployment-Experience developing a multi-week deployment plan. Extensive experience in profile management and data transfer. Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).","Skills":"Mac Experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a candidate to support one of our large healthcare clients. This candidate will support a robust Microsoft based network running Windows 10/11 and Microsoft Office 365,... MS Teams, etc. Under the guidance of IT leaders some duties may include: Managing incoming and outgoing assets, preparing systems for deployment, installing and maintaining PC hardware and software. This candidate will also be responsible for troubleshooting network usage and computer peripherals, perform data transfer and recovery, and resolve network communication problems independently. This individual must be known for working efficiently with minimal supervision and must be willing to assist other technicians as needed- May lead some refresh team activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 04, 2025

Fort Belvoir, VA

|

Help Desk

|

Contract

|

$37 - $46 (hourly estimate)

{"JobID":400947,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.1376363636364,"Longitude":38.7226363636364,"Distance":null},"State":"Virginia","Zip":"22060","ReferenceID":"DC0-759824","PostedDate":"\/Date(1738682156000)\/","Description":"-As an IT Monitoring Specialist, you will play a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure. Your expertise in monitoring, troubleshooting, and responding to alerts will be essential in maintaining the stability and availability of our technology environment around the clock.-Monitor the customers IT systems, network, servers, and applications 24/7 to proactively identify and resolve issues that may impact performance or availability.-Respond promptly to alerts and notifications from monitoring tools, diagnosing problems, and implementing appropriate solutions.-Collaborate with cross-functional IT teams to investigate and resolve complex technical issues, ensuring minimal disruption to business operations.-Document and track incidents, including the troubleshooting steps taken and the resolution achieved, in a clear and organized manner.-Escalate critical incidents to higher-level support teams or management as necessary, providing detailed information and recommendations.-Participate in the development and maintenance of monitoring and alerting procedures, adjusting thresholds and settings to improve accuracy and responsiveness.-Contribute to the creation and improvement of IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles.-Identify trends and patterns in system alerts and incidents, providing insights to prevent recurring issues.-Perform routine checks and maintenance tasks to optimize system performance and prevent potential problems.-Stay updated on industry best practices, emerging technologies, and security threats to enhance monitoring strategies and incident response capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"TS/SCI CI Poly - IT Monitoring Specialist","City":"Fort Belvoir","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active TS/SCI with CI Poly Clearance (Polygraph must have been granted within the last 5 years)-CompTIA Security+ required.-Bachelors degree and 6+ years of IT Experience or additional years of experience in lieu of a degree-Proven experience in IT monitoring, incident response, and troubleshooting.-Familiarity with monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, or similar systems.-Familiarity with ticketing tools such as ServiceNow, Remedy, or similar ITIL tools.-Excellent problem-solving skills and the ability to remain calm under pressure in high-stress situations.-Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders.-Willingness to work in shifts, including nights, weekends, and holidays, as part of the 24/7 team.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":46.0000,"SalaryLow":36.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

-As an IT Monitoring Specialist, you will play a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure. Your expertise in monitoring, troubleshooting,... and responding to alerts will be essential in maintaining the stability and availability of our technology environment around the clock.-Monitor the customers IT systems, network, servers, and applications 24/7 to proactively identify and resolve issues that may impact performance or availability.-Respond promptly to alerts and notifications from monitoring tools, diagnosing problems, and implementing appropriate solutions.-Collaborate with cross-functional IT teams to investigate and resolve complex technical issues, ensuring minimal disruption to business operations.-Document and track incidents, including the troubleshooting steps taken and the resolution achieved, in a clear and organized manner.-Escalate critical incidents to higher-level support teams or management as necessary, providing detailed information and recommendations.-Participate in the development and maintenance of monitoring and alerting procedures, adjusting thresholds and settings to improve accuracy and responsiveness.-Contribute to the creation and improvement of IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles.-Identify trends and patterns in system alerts and incidents, providing insights to prevent recurring issues.-Perform routine checks and maintenance tasks to optimize system performance and prevent potential problems.-Stay updated on industry best practices, emerging technologies, and security threats to enhance monitoring strategies and incident response capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 21, 2025

Derwood, MD

|

Help Desk

|

Contract-to-perm

|

$18 - $23 (hourly estimate)

{"JobID":398727,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.1282727272727,"Longitude":39.1489090909091,"Distance":null},"State":"Maryland","Zip":"20855","ReferenceID":"DC0-757348","PostedDate":"\/Date(1737479751000)\/","Description":"Day to Day:An Employer is looking to hire a Desktop Technician in Rockville, MD. This individual will be responsible for the following:-Supporting Montgomery County and performing support to computers, tablets and phones: reimaging, swapping out systems, doing any replacements, data transfers, deployments, etc -Managing and meeting strict SLA\u0027s-Hours are Monday- Friday 8AM-5PM-Troubleshooting syncing iPhones/Android Phones relating to Outlook-Working on a team of 8 individuals in a fast paced environment-Asset ManagementPay Range: $20/hr - $22/hrConversion Salary Range (Conversion not guaranteed): ($40k - $55k)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Desktop Support Technician","City":"Derwood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Have:-Experience providing end user support-Experience troubleshooting extensively in Microsoft Outlook, preforming remote log ins, password resets, active directory, working with a ticketing system -Professional, great customer service, and strong communication skills-Ability to obtain CompTIA A+ certification within 6 months of starting-Ability to work independently with minimal supervision","Skills":"Plusses:-Bachelor\u0027s Degree","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day:An Employer is looking to hire a Desktop Technician in Rockville, MD. This individual will be responsible for the following:-Supporting Montgomery County and performing support to... computers, tablets and phones: reimaging, swapping out systems, doing any replacements, data transfers, deployments, etc -Managing and meeting strict SLA's-Hours are Monday- Friday 8AM-5PM-Troubleshooting syncing iPhones/Android Phones relating to Outlook-Working on a team of 8 individuals in a fast paced environment-Asset ManagementPay Range: $20/hr - $22/hrConversion Salary Range (Conversion not guaranteed): ($40k - $55k)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 27, 2025

Monroeville, PA

|

Help Desk

|

Contract-to-perm

|

$26 - $32 (hourly estimate)

{"JobID":399494,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-79.7423636363636,"Longitude":40.4427272727273,"Distance":null},"State":"Pennsylvania","Zip":"15146","ReferenceID":"BAL-758248","PostedDate":"\/Date(1737969347000)\/","Description":"This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$26-32/HR Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"TS Hardware Tech","City":"Monroeville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active DOD Top Secret, will be in-processed for a DOE-Q Clearance (no, this does not affect the DOD clearance)1 year of IT experience Familiarity with troubleshooting hardware technology (computers, printers, etc","Skills":"","Industry":"Help Desk","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.0000,"SalaryLow":25.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment... list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$26-32/HR Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 30, 2025

Wallops Island, VA

|

Help Desk

|

Perm

|

$55k - $75k (estimate)

{"JobID":400267,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-75.4542727272727,"Longitude":37.8637272727273,"Distance":null},"State":"Virginia","Zip":"23337","ReferenceID":"NOR-759554","PostedDate":"\/Date(1738239383000)\/","Description":"Insight Global is seeking a qualified Secret Sr. IT Specialist in support of one of are large federal clients in Wallops Island, VA. This candidate will be responsible for ensuring the smooth operation and security of the commands Windows-based systems as well as making sure the IT infrastructure is reliable, secure, and efficient. Their day to day will include but is not limited to:- Install, configure, and maintain Windows servers and workstations.- Create and manage user accounts, permissions, and group policies.- Perform regular backups, updates, and system recoveries.- Ensure systems comply with security standards, such as DoD STIGs.- Diagnose and resolve system and network issues.- Monitor system performance and optimize as needed.- Provide technical support to staff and users.- Document procedures, configurations, and system status.- Work with IT managers to discuss system upgrades and improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Windows Systems Administrator","City":"Wallops Island","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree in Information Systems, Computer Science, or a related discipline. 5+ years of experience within IT with a concentration in MS Windows 10, MS Server 2019 or newer Active DoD Security Clearance DoD IAT Level II certification","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75000.0000,"SalaryLow":55000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a qualified Secret Sr. IT Specialist in support of one of are large federal clients in Wallops Island, VA. This candidate will be responsible for ensuring the smooth... operation and security of the commands Windows-based systems as well as making sure the IT infrastructure is reliable, secure, and efficient. Their day to day will include but is not limited to:- Install, configure, and maintain Windows servers and workstations.- Create and manage user accounts, permissions, and group policies.- Perform regular backups, updates, and system recoveries.- Ensure systems comply with security standards, such as DoD STIGs.- Diagnose and resolve system and network issues.- Monitor system performance and optimize as needed.- Provide technical support to staff and users.- Document procedures, configurations, and system status.- Work with IT managers to discuss system upgrades and improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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