Job Search Results for healthcare operations

Remote Medicaid Data Governance & Security Consultant (Some Travel Required)

The Medicaid Data Governance and Security Consultant will serve as a key cybersecurity, privacy, and data governance leader supporting the Connecticut Medicaid Enterprise Transformation Services (CT... More METS) modernization program. This individual will be responsible for ensuring the security, integrity, privacy, and regulatory compliance of Medicaid data and systems throughout the Design, Development, and Implementation (DDI) and Maintenance & Operations (M&O) phases of the Medicaid Enterprise System (MES). Working closely with the CT METS Director, Associate Director, Bureau of Information Technology Services (BITS), Agency Information Security Officer (AISO), solution architects, vendors, and CMS stakeholders, the consultant will lead security architecture reviews, data governance initiatives, risk assessments, and compliance activities across all MES modules and integrations. The role will ensure adherence to CMS ARC-AMPE, CMS MARS-E, HIPAA, NIST, IRS 1075, and State of Connecticut security standards while overseeing secure data exchanges, cloud security controls, identity and access management, encryption, incident response readiness, vulnerability management, and audit preparedness. The consultant will also support CMS certification efforts, Operational Readiness Reviews, Security Authorization to Operate (ATO) documentation, SSA accreditation activities, and triennial audits. Additionally, this individual will evaluate AI-enabled solutions for compliance with organizational security requirements, assess algorithmic and operational risks, oversee application security testing activities including SAST, DAST, and SCA, and provide executive-level reporting on security posture, risk exposure, and remediation progress to ensure the secure and responsible operation of the Medicaid enterprise environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Transformation Scrum Master - Contact Center AI

This role is ideal for a Technical Scrum Master with enterprise-wide transformation experience and Contact Center AI initiatives. They will drive Agile ways of working, leading organizational change,... More optimizing value streams, and ensuring measurable business value realization across Contact Center AI and cross-functional strategic technology product programs.The Transformation Scrum Master is responsible for driving organizational change and ensuring the successful realization of business value across strategic transformation initiatives. This role supports Contact Center AI programs, cross-product initiatives, and portfolio-level coordination efforts by facilitating agile practices, coaching teams and leaders, and helping the organization adopt new ways of working. The individual acts as a change agent, enabling alignment between business objectives, product outcomes, and enterprise transformation goals.Key Responsibilities? Lead and facilitate agile delivery practices across multiple teams and transformation programs.? Drive organizational change initiatives and support adoption of new processes, technologies, and operating models.? Facilitate Program Increment (PI) Planning, dependency management, and cross-team coordination.? Partner with product, business, and executive stakeholders to align strategy, priorities, and outcomes.? Coach teams, leaders, and stakeholders on Agile principles, Lean thinking, and continuous improvement practices.? Monitor and track benefits realization, ensuring initiatives deliver measurable business value.? Optimize value streams and identify opportunities to improve efficiency, flow, and customer outcomes.? Manage portfolio-level dependencies and coordinate activities across multiple product and business groups.? Develop and communicate transformation progress, risks, and outcomes to executive audiences.? Support AI enablement initiatives within Contact Center operations and business transformation programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Payment Application Specialist

The Payment Application Specialist accurately processes payments and maintains reconciliation processes in the CBO. In this role, you will manually and electronically post a high volume of patient... More and insurance payments and adjustments. The Payment Application Specialist is responsible for ensuring all payments received are posted for month end processes.PRIMARY RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO: ?Follows organization policies and procedures?Provides superior customer support to our clients and their customers by responding to questions and requests; effectively escalates issues as required?Cross trained to provide department coverage ?Effectively trains team members?Successfully navigate multiple vendors including but not limited to, payer websites and clearinghouse(s)?Produces and maintains department policies, procedures, documentation, and training materials for role specific activities?Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum efficiencies across the team?Must maintain professional and consistent communication with the team and clients to ensure that all needed items are received in a timely manner?Routinely collaborate with department managers to correct problems and improve services?Informs manager of identified issues or trends?Provides administrative support to business operations by performing processing tasks such as data entry, scanning, mail sorting, or similar activities?Performs timely and accurate importing, applying, processing, and posting ERAs and manual payment posting to practice management system to meet team goals and objectives?Posts live checks, online credit card payments, and EFT deposits?Records batch total with date and initials on payment receipt spreadsheet?Balances batches and runs transaction reports?Verifies all EFT deposits, scanned checks, and zero payments have been posted by month end?Assists with EFT/ERA enrollment for payers ?Reconciles all payments received daily, weekly, and monthly?Manages inbound and outbound calls for multiple clients, this may include handling different topics and being a contact between patients and clients?Meets specified department performance requirements?Resolves support tickets submitted by clients and assigned to department according to metrics assigned?Manages time and multi-tasks appropriately to meet expectations of management and peers?Remote employee is responsible for sufficient internet connectivity and equipment necessary to complete assigned job duties in efficient manner?Remote employee is responsible to keep work area quiet and organized during scheduled working hoursWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Remediation Engineer

Insight Global is looking for a Sr. Civil Remediation Engineer to sit fully remote. This person will be helping to work on efforts for various projects or BD efforts. They will need to feel... More comfortable managing staff, providing cost estimation, writing proposals, etc. Daily job duties will include the below:? Technical leadership for hazardous waste remediation under CERCLA and RCRA programs throughout the project life cycle, focusing on exit strategy and remedy implementation and completion. ? Subject matter expertise (SME) in one or more specific areas of remedial engineering, geology, or chemistry (e.g., site optimization, vapor intrusion/vapor migration, critical process analysis, risk and exposure assessment, HRSC, biological processes, PFAS, treatment system upgrades, and technology advancements, etc.). ? Demonstration of SME for the analysis, design, installation, and operation of treatment strategies for waste materials in soil, groundwater, air, sediment, drinking water, and providing engineering and scientific expertise to protect human health and the environment. ? Provide definitive knowledge of site investigation and remediation technology, HRSC technology providers and services, products, vendors, subcontractors, lab scale/bench scale testing firms, and other subcontractors, consultants, and team partners to create robust teams for complex problems. ? Ability to understand and drive Risk Management for remediation strategies, including development of Risk Registers, Risk Monitoring Plans, contingent activities, and Contingency Plans. ? Provide overall site management for both proposed and existing sites, including development of technical remediation approach, cost estimation, schedule development, identification of critical milestones, planning, reporting, and formal project management. ? Provide input and develop written technical reports for delivery to clients, perform quality control reviews, and maintain deliverables of high quality to meet internal and client requirements. ? Independently manage tasks and work with other Project/Program Managers on various environmental projects. ? Provide direction, instruction, training, and leadership to support staff as a mentor for your work/sites. ? Perform background research, gather information, and interpret laboratory and field data to support technical activities. Evaluate data reports and draw comparison of results with similar analysis. ? Attend site visits, observe, and evaluate client programs and activities. ? Follow organization policies and systems for purchasing, procurement, project management and reporting, business development, and marketing, and project financial status reporting to management. ? Remain highly cognizant of environmental regulations and new requirements in the U.S. ? Interact with clients and regulatory agencies as needed to support site work. Compensation: $140K to $160K per year annual salary.Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role includes healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Electrical Validation Engineer

The Electrical Validation Engineer will validate electrical infrastructure readiness for data center deployments, expansions, and operational handoffs. This role focuses on power distribution... More systems, standby generation, UPS systems, EPMS visibility, electrical commissioning evidence, energization readiness, turnover documentation, safety requirements, and operational handoff standards. Qualified candidates must be comfortable working within one of the following locations: Abilene, TX, Shackelford, TX, Saline, MI, Port Washington, WI, or Las Cruces, NM. Relocation assistance will be provided for selected out-of-market individuals.Key Responsibilities?Validate electrical readiness for new data centers, expansions, retrofit programs, infrastructure readiness milestones, energization activities, and operational transition activities. ?Review electrical commissioning evidence, pre-functional and functional test records, integrated systems testing results, energization checklists, load bank test records, protective device settings, one-line updates, punch lists, and turnover packages. ?Verify readiness of utility feeds, switchgear, transformers, generators, fuel systems interfaces, UPS systems, batteries, STS/ATS equipment, PDUs, RPPs, busway, grounding, lighting, and EPMS monitoring. ?Support integrated systems testing, failure-mode testing, generator and UPS testing, load bank activities, transfer testing, alarm validation, and abnormal-condition readiness reviews. ?Translate electrical validation requirements into checklists, acceptance criteria, readiness dashboards, issue logs, risk summaries, and leadership status reports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote SOC Analyst

Monitor, investigate, and respond to security alerts, incidents, and potential threats.Perform security event analysis and escalate critical incidents as needed.Conduct phishing investigations, email... More threat analysis, and user awareness support.Support vulnerability management activities, including identification, remediation tracking, and reporting.Utilize KACE for endpoint management, asset tracking, patch management, and system administration tasks.Analyze logs and security events from SIEM, endpoint protection, email security, and network security platforms.Assist with security audits, risk assessments, and compliance initiatives.Collaborate with infrastructure, network, and application teams to remediate security findings.Develop and maintain security documentation, incident reports, and process improvement recommendations.Participate in after-hours incident response activities when required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Solutions Architect - Digital Signage

The Senior Design Engineer (SDE) is a lead member of the core team for Rollouts & Named Accounts. The SDE provides direction and oversight through the project life cycle from sales concept to design... More development, construction drawings to implementation support. As the technical authority on a project team, the SDE is instrumental in the determination and execution of client and system requirements and will collaborate with teams as required. The SDE is also responsible for mentoring other design engineers on the project team. Reporting to the Director ? Rollouts & Named Accounts, the SDE?s project assignments are determined by Operations Leadership based on enterprise-wide demands.As the final sign off on project bill of materials prior to purchasing, the SDE is responsible for vetting products and making detailed equipment decisions. As the technical leader on a project, the SDE has the authority to recommend direction on scope changes and programming and commissioning activities. The SDE will also be responsible for approving drawing packages being done by other design engineers as well as supervising them in their work. This position is fully remote. Day to Day:?Leads complex engagements and works directly with clients and project teams to develop budgets, timelines and manage expectations.?Design and engineer digital signage and digital experience solutions, including media players, displays, video walls, dvLED walls, CMS platforms, content distribution, networking, control, and monitoring requirements. ?Negotiates changes in deliverables and schedules and is an escalation point for engineering issues. ?Evaluate and recommend appropriate digital signage technologies, including CMS platforms, media players, commercial displays, LED processors/controllers, mounts, encoders/decoders, and monitoring tools based on project scope and client standards.?Conceptualize system designs and determine system requirements. ?Provide technical expertise and coordination information to support the base building tasks performed by others, and planning of audio, video, and control solutions. ?Oversee and/or develop the Bill of Materials (BOM) and supporting documentation. ?Develop detailed design documentation strategy based on established engineering standard practices. Track engineering team tasks to completion. ?Generate functional system descriptions, complete block wiring diagrams, rack elevations, custom plates, or cabling assemblies. ?Lead large-format display and dvLED design coordination, including pixel pitch considerations, viewing distance, resolution mapping, processor requirements, cabinet layout, structural coordination, heat/power requirements, and service access.?Provide technical expertise and oversee the creation of and later reconciliation of the complete construction drawing package, support documentation for installation and coordination with architect and other trades.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Design Engineer- Digital Signage

The Design Engineer (SDE) is a lead member of the core team for Rollouts & Named Accounts. The DE provides direction and oversight through the project life cycle from sales concept to design... More development, construction drawings to implementation support. As the technical authority on a project team, the DE is instrumental in the determination and execution of client and system requirements and will collaborate with teams as required. The SDE is also responsible for mentoring other design engineers on the project team. Reporting to the Director ? Rollouts & Named Accounts, the SDE?s project assignments are determined by Operations Leadership based on enterprise-wide demands.As the final sign off on project bill of materials prior to purchasing, the DE is responsible for vetting products and making detailed equipment decisions. As the technical leader on a project, the DE has the authority to recommend direction on scope changes and programming and commissioning activities. The SDE will also be responsible for approving drawing packages being done by other design engineers as well as supervising them in their work. This position is fully remote. Day to Day:?Leads complex engagements and works directly with clients and project teams to develop budgets, timelines and manage expectations.?Design and engineer digital signage and digital experience solutions, including media players, displays, video walls, dvLED walls, CMS platforms, content distribution, networking, control, and monitoring requirements. ?Negotiates changes in deliverables and schedules and is an escalation point for engineering issues. ?Evaluate and recommend appropriate digital signage technologies, including CMS platforms, media players, commercial displays, LED processors/controllers, mounts, encoders/decoders, and monitoring tools based on project scope and client standards.?Conceptualize system designs and determine system requirements. ?Provide technical expertise and coordination information to support the base building tasks performed by others, and planning of audio, video, and control solutions. ?Oversee and/or develop the Bill of Materials (BOM) and supporting documentation. ?Develop detailed design documentation strategy based on established engineering standard practices. Track engineering team tasks to completion. ?Generate functional system descriptions, complete block wiring diagrams, rack elevations, custom plates, or cabling assemblies. ?Lead large-format display and dvLED design coordination, including pixel pitch considerations, viewing distance, resolution mapping, processor requirements, cabinet layout, structural coordination, heat/power requirements, and service access.?Provide technical expertise and oversee the creation of and later reconciliation of the complete construction drawing package, support documentation for installation and coordination with architect and other trades.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Field Engineer

The Design Engineer (SDE) is a lead member of the core team for Rollouts & Named Accounts. The DE provides direction and oversight through the project life cycle from sales concept to design... More development, construction drawings to implementation support. As the technical authority on a project team, the DE is instrumental in the determination and execution of client and system requirements and will collaborate with teams as required. The SDE is also responsible for mentoring other design engineers on the project team. Reporting to the Director ? Rollouts & Named Accounts, the SDE?s project assignments are determined by Operations Leadership based on enterprise-wide demands.As the final sign off on project bill of materials prior to purchasing, the DE is responsible for vetting products and making detailed equipment decisions. As the technical leader on a project, the DE has the authority to recommend direction on scope changes and programming and commissioning activities. The SDE will also be responsible for approving drawing packages being done by other design engineers as well as supervising them in their work. This position is fully remote. Day to Day:?Leads complex engagements and works directly with clients and project teams to develop budgets, timelines and manage expectations.?Design and engineer digital signage and digital experience solutions, including media players, displays, video walls, dvLED walls, CMS platforms, content distribution, networking, control, and monitoring requirements. ?Negotiates changes in deliverables and schedules and is an escalation point for engineering issues. ?Evaluate and recommend appropriate digital signage technologies, including CMS platforms, media players, commercial displays, LED processors/controllers, mounts, encoders/decoders, and monitoring tools based on project scope and client standards.?Conceptualize system designs and determine system requirements. ?Provide technical expertise and coordination information to support the base building tasks performed by others, and planning of audio, video, and control solutions. ?Oversee and/or develop the Bill of Materials (BOM) and supporting documentation. ?Develop detailed design documentation strategy based on established engineering standard practices. Track engineering team tasks to completion. ?Generate functional system descriptions, complete block wiring diagrams, rack elevations, custom plates, or cabling assemblies. ?Lead large-format display and dvLED design coordination, including pixel pitch considerations, viewing distance, resolution mapping, processor requirements, cabinet layout, structural coordination, heat/power requirements, and service access.?Provide technical expertise and oversee the creation of and later reconciliation of the complete construction drawing package, support documentation for installation and coordination with architect and other trades.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

LEAD EPIC BEAKER ANALYST

Insight Global is looking for a Lead Epic Beaker Analyst to apply analytical processes to the planning, design, and implementation of technology systems to meet business requirements. This individual... More will lead multiple mid-to-large size implementations and initiatives and modify systems including build, testing, debugging, and support application systems.This role is responsible for developing measurable and actionable approaches to accelerate implementation through optimized or established workflows and processes. The analyst will partner with operations to ensure business ideas are translated into requirements with clear and measurable outcomes, while also identifying, researching, and evaluating enterprise applications and technologies to support strategic Technology and Digital initiatives.Additional responsibilities include translating business needs into technical requirements, optimizing existing implementations, and debugging reported issues. The role requires strong knowledge of systems analysis, prototyping, and integration, as well as the ability to lead others through change, build stakeholder partnerships, monitor progress and results, and adapt to competing demands and organizational changes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less