Job Search Results for healthcare operations

SAP Master Data Analyst

Insight Global is hiring a Data Analyst / SAP Master Data Analyst to support our large medical device client in Danvers, MA. This role sits within the Quality Systems & Digital Solutions team and is... More critical to ensuring data integrity, system effectiveness, and actionable insights that drive quality improvements and operational excellence in a regulated environment.The ideal candidate is both analytical and systems-oriented, with experience working in SAP, strong data analysis skills, and the ability to partner closely with IT and Quality stakeholders to support reporting, system configuration, and testing activities.KEY RESPONSIBILITIESData Analysis & Reporting-Collect, extract, analyze, and interpret data from SAP, -----Quality Management Systems (QMS), and related platforms.-Translate complex data into meaningful insights, identifying trends, risks, and opportunities for continuous improvement.-Develop and maintain monthly recurring reports required by the Quality and Operations teams.-Build dashboards, reports, and visualizations using Power BI, Excel, Tableau, or similar tools.-Define, track, and report on Key Performance Indicators (KPIs) related to quality processes.SAP & Systems Support-Act as a SAP Master Data and systems analyst, supporting data accuracy, configuration, and usability.-Partner closely with IT on SAP system configuration and enhancements.-Own test script execution for SAP and quality system changes.-Support user stories related to system updates, enhancements, or fixes.Serve as the liaison between the business and IT:-Execute system testing-Identify and document defects or gaps-Clearly explain why a configuration or solution is not working-Work with IT to refine solutions-Retest and validate correctionsQuality Systems & Compliance-Monitor and maintain data quality standards, ensuring accuracy, consistency, and completeness.-Support audits, CAPAs, non-conformance investigations, and management reviews with reliable data and reporting.-Implement and maintain data governance practices aligned with FDA QSR, ISO 13485, EU MDR, and other applicable regulations.-Provide technical support for data-related issues and recommend improvements to systems and workflows.-Maintain a strong understanding of Quality systems and how data and SAP configuration impact compliance.Compensation:$30/hr ? $35/hr(Exact compensation may vary based on skills, experience, and education.)Benefits:Employees are eligible for a comprehensive benefits -package starting on day one, including:-Medical, dental, and vision insurance-401(k) eligibility after 90 days-Paid sick leave and other paid time off in accordance with applicable lawsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less