Job Search Results for Customer Service

Construction Manager - Bay Area, CA

Insight Global is seeking a Construction Manager to support energy efficiency and retrofit projects withing the California Bay Area. The Construction Manager will be responsible for overseeing... More projects from pre-construction through closeout, including execution, budget ownership, forecasting, invoicing, and client-facing communication. This individual will coordinate with internal stakeholders such as engineering, finance, and assistant construction managers, while directly managing subcontractors and ensuring project milestones are met. Day-to-day responsibilities include leading complex mechanical and electrical scopes?such as HVAC, boilers, chillers, piping systems, BMS/BAS, and lighting?resolving technical and scheduling challenges, and serving as the primary point of contact for customers. Projects typically support facilities within higher education, K 12 education, healthcare, government, commercial, and industrial environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Retail Technology Account Manager

Job Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and... More support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Search Jobs by KeywordSearchSearch Jobs By CategorySearch Jobs By LocationZip Code25 MilesSubmit Zip Code and Radius SearchSearch Jobs By Job TypeSearch By BrandView Remote & Hybrid JobsView All JobsAssociate LoginRetail Technology Consultant - South/Central FLJob DetailsApply Refer a Friend Save Job BackShare This Page Share on Facebook Share on Twitter Share on LinkedIn Share via EmailJob Ref:175321 Location:North Miami, FL Location Flexibility:Onsite Category:IT Job Type:Full-time Job Status:Non-exempt Pay BasisYearly Pay Range$56,400 - $107,500 Annually ($27.12 - 51.68 Hourly) BrandUNFIJob Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Job Responsibilities:Core ResponsibilitiesManage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers, in conjunction with Regional R/T Director and Manager, Regional Marketing, Category Management and Development departments. Interact with Regional R/T Director to develop territory specific R/T marketing plan to attain UNFI Corporate R/T and Regional goals that improve Wholesale food profit performance, increase retailer participation, and improve retailer profitability Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues. Identify where R/T products may provide benefit to solve operational issues. Recommend solutions and work with store management to implement solutions Diagnose retailer operational issues that are specific to R/T products. Develop and recommend solutions to these operational issues. Coordinate corrective action with store management, Regional R/T and Corporate R/T to implement solutions and/or resolve issues. Inform Regional R/T Director and/or Corporate R/T Product Manager on the status of these issuesExecute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation and training. Adhere to Region/Corporate policies for Retailer equipment purchasing and Region capital purchasesProvide on-site customer support when required for R/S product offerings. Interact with the Regional R/T Manager to initiate the hardware/software maintenance for all R/T products installed at retail throughout assigned retail territory. Monitor service provider performance, remain informed of developments, and take corrective/appropriate actionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Staff Data Engineer

Insight Global is seeking a Staff Data Engineer to join our actuarial consultant customer 100% remotely. In this position as a Staff Data Engineer of our client?s Data Platform, you will be... More responsible for designing and implementing robust Data Platform solutions that meet business objectives while ensuring compliance with industry-leading data privacy standards. You will collaborate closely with cross-functional agile teams to drive data architecture decisions, implement best practices, and contribute to the success of our client?s projects. What you will be doing:?Acts as a subject matter expert and thought leader within the Data Platform Domain?Data Strategy: Serves as a thought leader in data processing design and implementation, defining advanced structure for moving, storing, and maintaining high-quality data.?Team Leadership: Leads projects by managing timelines, coordinating teams, and communicating project statuses. Influences organizational direction through effective leadership and strategic collaboration?Data Governance and Security: Serves as a subject matter expert on governance standards, continuously aligning data practices with evolving industry best practices and requirements?Project Management and Scope of Work: Contributes to defining the overall vision and strategy for data engineering within the organization, ensuring alignment with organizational goals and long-term objectives?Results Orientation: Establishes visionary goals, advises on strategic plans, employs advanced monitoring, influences high-level stakeholders, and delivers transformative results?Data Platform: Expansion of our Data Warehouse(s) and Lakehouse solutions for a healthcare data focused enterprise?Data Governance: Configuring and maintaining unity catalog to enable enterprise data lineage, data quality, auditability and data stewardship?Data Security: Building out Data Security protocols and best practices including the management of identified and de-identified (PHI/PII) solutions?Access Management: Always ensure a policy of least privilege is followed for anything being implemented?External Data Products: Building data solutions for clients while upholding the best standards for reliability, quality, and performance?ETL: Building solutions within Delta Live Tables and automation of transformations?Medallion Architecture: Building out performant enterprise-level medallion architecture(s) ?Streaming and Batch Processing: Building fit-for-purpose near real-time streaming and batch solutions ?Large Data Management: Building out performant and efficient enterprise solutions for internal and external users for both structured and unstructured healthcare data?Platform Engineering: Building out Infrastructure as Code using Terraform and Asset Bundles?Costs: Working with the business to build cost effective and cost transparent Data solutions?Pipeline/ETL Management: You will help architect, build, and maintain robust and scalable data pipelines, monitoring, and optimizing performance?Experience working with Migration tools i.e. Fivetran, AWS technologies and custom solutions?Identify and implement improvements to enhance data processing efficiency?Design and implement reliable and resilient Event Driven data processing?Experience with building out effective pipeline monitoring solutions?Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Delta Live Tables, Python, Scala, and cloud based ?big data? technologies?API Development: Drive our design and implementation of internal APIs for integrating data between different systems and applications?Integration with external systems utilizing API driven processes to ingest data?Develop APIs built on top of datasets for internal systems to consume data from Databricks?Experience integrating with external APIs including but not limited to Salesforce, Financial systems, HR systems and other external systems?Data Modeling: Lead design, implementation, and maintenance of standards based (FHIR, OMOP, etc.) and efficient data models for both structured and unstructured data?Assemble large, complex data sets that meet functional and non-functional business requirements?Develop and maintain data models, ensuring they align with business objectives and data privacy regulations?Collaboration: Partner internally and externally with key stakeholders to ensure we are providing meaningful, functional, and valuable data?Effectively work with Data, Development, Analysts, Data Science, and Business team members to gather requirements, propose, and build solutions. ?Communicate complex technical concepts to non-technical stakeholders and provide guidance on best practices.?Ensure that technology execution aligns with business strategy and provides efficient, secure solutions and systems?Gather requirements and build out project plans to implement those requirements with forecasted efforts to implement?Processes and Tools: Identify, design, and implement internal process improvements: oautomating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.?Build analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.?Create data tools for clinical, analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.?Lead investigation of new tooling, develop implementation plans, and deployment of necessary toolingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Controls Technician

Location: Rochester, NY (Hybrid ? Remote)Duration: 4?6 Month Contract (initial 2 months onsite, then remote)Openings: 1?2Hours: Monday?Friday, 9:00 AM?5:00 PMMileage: $0.70/mile (during onsite... More phase)About the RoleAn Energy Services Company specializing in commercial construction and environmental services is seeking HVAC Controls Engineers or Controls Technicians to support HVAC automation and controls initiatives during a peak project backlog period.This role begins with a 2-month project in the Gates suburb of Rochester, NY, requiring a 50% onsite / 50% remote split, and then transitions to 100% remote work once the suburban project is complete.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote iOS Developer

This iOS Developer will participate in regular meetings throughout the week, including standard Scrum ceremonies and occasional organizational meetings, totaling approximately 1?4 hours weekly. The... More remainder of their time will be focused on hands-on development activities, including resolving bugs, addressing feedback from peer code reviews, providing input on others? work, implementing new features, and investigating production issues.In this role, the developer will support a global hotel company, primarily working on initiatives related to enhancing and expanding features delivered over the past year. This includes continuous improvement and extension of existing functionality within the mobile application, as well as contributing to the evolution of the overall feature set.A key component of the role will involve modernizing and optimizing the existing codebase with a focus on revitalization and long-term scalability. Leveraging the latest iOS frameworks and features is strongly preferred (currently operating on Framework 26).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Airtable Specialist

We are seeking an Airtable Consultant to lead a critical initiative: transforming how Paid Media campaigns are managed. These campaigns represent multi-million-dollar investments across digital,... More social, TV, radio/podcasts, and out-of-home channels, and currently rely on fragmented Google Docs and manual processes. Your mission will be to design and implement a unified Airtable ecosystem that streamlines workflows for campaign planning, asset tracking, creative approvals, tagging, versioning, delivery, and reporting?eliminating inefficiencies and reducing risk of errors. This role is pivotal to enabling automation, improving collaboration, and unlocking Airtable AI for advanced solutioning. If you thrive in ambiguity, have deep Airtable expertise, and can deliver scalable solutions for high-stakes marketing operations, we want to hear from you! ResponsibilitiesPartner with Paid Media, Marketing Solutions, and cross-functional teams to define and elevate workflow strategy within AirtableCapture current-state processes and design future-state workflows for campaign managementBuild and implement Airtable solutions leveraging AI, automation, custom scripting, and integrationsConsolidate fragmented campaign data into a single Airtable ecosystem for all brandsDefine and communicate the value story for all enhancements and projectsManage demos, user acceptance testing, and stakeholder communicationsProvide training and enablement for teams to maximize Airtable adoption and efficiencyLead cross-functional teams to deliver complex projects iteratively in a dynamic, agile environmentOffer occasional off-hours support for critical deployments or urgent issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote ServiceNow Developer

Insight Global is seeking a skilled ServiceNow Developer or Configuration Specialist to support ServiceNow IRM and TPRM configuration. This role will focus on administering and configuring ServiceNow... More Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs, while ensuring internal platform configuration standards are met. This effort is supporting a major ServiceNow migration from Archer, so any prior experience of that kind is helpful. Compensation: $50-60/hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Manager, Digital Marketing

Our client is looking for a senior digital platform leader to own end-to-end enablement of marketing technologies and public consumer-facing digital experiences. This role partners closely with... More Marketing, Analytics, IT, Warranty, Legal, Procurement, and external vendors to deliver SEO execution, analytics, custom integrations, product registration experiences, and enterprise application ownership that support core business needs.Responsibilities? Own execution and enablement of digital marketing platforms and public consumer-facing websites? Provide day-to-day product ownership for CMS platforms, including site structure, templates, localization, and optimization? Partner with Marketing and SEO agencies to ensure technical SEO requirements are implemented and maintained? Support SEO initiatives across migrations, redesigns, and content changes while protecting search performance? Own digital analytics configuration and governance, ensuring GA4 and related tools are correctly implemented? Partner with Analytics teams to support dashboards, reporting, and executive readouts? Act as the digital platform owner for product registration sites? Serve as Business Application Owner and digital liaison for product history / warranty data platforms, supporting integrations and compliance needs? Manage and prioritize custom digital integrations supporting marketing and consumer applications? Provide direction and prioritization to developers and contractors delivering digital platform work? Coordinate testing, releases, and production deployments with IT and platform teams? Manage relationships with digital marketing and analytics vendors in partnership with Procurement? Act as a cross-functional liaison across Marketing, IT, Analytics, Warranty, Legal, and external partners? Identify risks, dependencies, and delivery impacts across digital platforms and integrationsPay Rate: $75-$90/hr based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

UX Researcher

User Experience Researcher II helps teams understand user behaviors, needs, and motivations through actionable research. This role executes mixed-methods UX research initiatives for a product or... More business line, balancing generative discovery (e.g., interviews, contextual inquiry, workflow/task analysis) with evaluative testing (e.g., usability tests, concept validation, surveys) to inform product strategy and design decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mainframe MQ Support

Insight Global is hiring 2 Mainframe MQ Support Engineer for our infrastructure services client. This role will be providing system support for MQ for an end client. This is a remote contract... More working CST hours and on-call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less