Job Search Results for Customer Service

Construction Manager

A client of Insight Global in the retail & technology sector is seeking Construction Project Managers to support the programming and coordination of sustainable building designs for customer... More fulfillment and logistics building programs. As a Construction Manager (CM), you will work with a broad set of stakeholders including Real Estate, Operations, Design, Launch, Startup, Delivery Experience, Legal and Retail to take the fulfillment center design from concept through the hand off to Operations. This position requires a firm understanding of engineering, planning, program management, contract administration and operations. Responsibilities include but are not limited to: ?Lead the Request for Proposals (RFP) process and vetting qualified contractor proposals, assemble bid submissions and foster the selection of the design build contractors?Coordinate with the designers, building teams, cost estimators to establish proper project budget, scope and schedule.?Assist in obtaining the information and decisions needed from Amazon which are required to complete the construction drawings.?Manage approvals and permissions needed from the building Landlords?Act as a facilitator of information required for by internal functional teams (IT, Safety, Loss Prevention, Food Safety, Operations)?Perform duties as the primary representative on permitting required with authorities having jurisdiction?The Construction Manager will monitor and assist with all utility integrations such as phone service, electrical power, water, sewer?Schedule: The Construction Manager will be the principle schedule auditor, monitor site production, determine target milestones, track and communicate progress?Develop capital appropriation requests and manage fiduciary responsibility for approved budgets?Perform site visits on a periodic basis to confirm schedule progress, attend contractor meetings and act as the single point of contact for the general contractor partners?Review the contractor?s buyout, subcontracting, material purchase schedule and long lead orders.?Coordinate with the launch/startup teams regarding schedule and phased area turnover to insure coordination with all stakeholder functions?Audit the contractors punch list completion progress ?The Construction Manager will direct the contractor through the document turnover and close out process?Coordinate with property management to transition the building facilities to their care?Lead continuous improvement and lessons learned efforts to improve standards, reduce costs and expedite timelines for construction programsThis role is mostly remote but may require roughly 50% travel across the US to various sites. Travel time will be paid for and expenses are reimbursed but must be purchased on a personal credit card. A recommended credit limit of 5k to appropriately support travel is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. EDI Analyst

Insight Global is looking to hire an EDI Analyst for one of our manufacturing clients headquartered in Cleveland, OH.We are a company committed to creating diverse and inclusive environments where... More people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Payment & Billing Systems Engineer

Studio is an AI-powered creative platform where creators generate, edit, and manage digital avatars and media. Our business runs on subscription revenue (Free, Pro, and Max tiers), usage-based... More credits, and real-time AI workflows. We operate a fully self-hosted production environment on DigitalOcean with 14+ servers and handle a high volume of asynchronous jobs and payments daily.We?re hiring a Payment & Billing Systems Engineer to own and harden the most business-critical part of our platform: payments, subscriptions, and financial reliability.This is not a greenfield role and not a surface-level ?payments integration.? Billing bugs directly impact revenue, trust, and support volume ? and today, this system needs a dedicated technical owner who has built real payment infrastructure before and understands the edge cases that only show up in production. If you?ve architected billing systems, debugged reconciliation gaps, and shipped reliable subscription logic under real-world pressure, this role was built for you.Responsibilities: - Own the full payment stack, including Authorize.net (primary payment processor) and cryptocurrency payments (Solana, Ethereum, Polygon)- Design and maintain the subscription state machine covering: - Activation and upgrades - Downgrades and plan changes - Past-due recovery and retries- Build robust webhook ingestion systems with: - Idempotency guarantees - Ordering and deduplication safeguards - Retry and failure recovery logic- Implement billing reconciliation workflows (hourly, daily, monthly) with: - Audit trails - Ledger-style balance verification- Design and support refund, void, and chargeback workflows- Write comprehensive automated tests for payment flows- Implement fraud prevention controls, rate limiting, and payment endpoint hardening- Support PCI compliance requirements and payment security best practices- Partner with product and support teams to reduce billing-related escalations and revenue-impacting incidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Sr. Data Engineer

Insight Global is seeking a Sr. Data Engineer to join our actuarial consultant customer 100% remotely. In this position as a Sr. Data Engineer of our client?s Data Platform, you will be responsible... More for designing and implementing robust Data Platform solutions that meet business objectives while ensuring compliance with industry-leading data privacy standards. You will collaborate closely with cross-functional agile teams to drive data architecture decisions, implement best practices, and contribute to the success of our client?s projects. Responsibilities include: ?Data Platform: Creation of a Databricks Data Warehouse(s) and Lakehouse solutions for a healthcare data focused enterprise. oData Governance: Configuring and maintaining unity catalog to enable enterprise data lineage and data quality oData Security: Building out Data Security protocols and best practices including the management of identified and de-identified (PHI/PII) solutionsoExternal Data Products: Building data solutions for clients while upholding the best standards for reliability, quality, and performanceoETL: Building solutions within Delta Live Tables and automation of transformationsoMedallion Architecture: Building out performant enterprise-level medallion architecture(s) oStreaming and Batch Processing: Building fit-for-purpose near real-time streaming and batch solutions oLarge Data Management: Building out performant and efficient enterprise solutions for internal and external users for both structured and unstructured healthcare dataoPlatform Engineering: Building out Infrastructure as Code using Terraform and Asset BundlesoCosts: Working with the business to build cost effective and cost transparent Data solutions?Pipeline/ETL Management: You will help architect, build, and maintain robust and scalable data pipelines, monitoring, and optimizing performanceoExperience working with Migration tools i.e., AWS DMS, AWS Glue, Fivetran, integrate.iooIdentify and implement improvements to enhance data processing efficiencyoExperience with building out effective pipeline monitoring solutionsoBuild the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Delta Live Tables, Python, Scala, and cloud-based ?big data? technologies.?Data Modeling: Lead design, implementation, and maintenance of standards based (FHIR, OMOP, etc.) and efficient data models for both structured and unstructured dataoAssemble large, complex data sets that meet functional and non-functional business requirementsoDevelop and maintain data models, ensuring they align with business objectives and data privacy regulations?Collaboration: Partner internally with key stakeholders to ensure we are providing meaningful, functional, and valuable dataoEffectively work with Data, Development, Analysts, Data Science, and Business team members to gather requirements, propose, and build solutions. oCommunicate complex technical concepts to non-technical stakeholders and provide guidance on best practices.oEnsure that technology execution aligns with business strategy and provides efficient, secure solutions and systems?Processes and Tools: Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.oBuild analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.oCreate data tools for clinical, analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Ariba Techno-Functional Consultant - INTL India

We are seeking an experienced SAP Ariba Techno-Functional Consultant with deep expertise in Buying & Invoicing (B&I) and Supplier Lifecycle and Performance (SLP). The ideal candidate has led multiple... More Ariba implementations and provided ongoing production support, with strong integration experience across SAP S/4HANA, MDG, CIG, and third-party systems. This role requires a hands-on consultant who can troubleshoot complex issues, support enhancements, and partner effectively with business and technical teams. You will be working US hours of 4AM-12PM EST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insurance Sales Manager

Salary: 80k + commission (OTE high 100k)Our client is launching a net-new remote sales team and is hiring an experienced Insurance Sales Manager to lead and scale it. This leader will own... More performance, coaching, and KPI management for a growing team of remote sales agents in a highly metrics-driven environment. This is a high-impact leadership role with strong earning potential and visibility across sales leadership. Other responsibilities include but are not limited to: ? Live call monitoring and performance coaching? Own KPIs and performance metrics (conversion, close rate, QA, productivity)? Use Excel and CRM data to drive decisions and improvements? Performance engagement, 1:1s, and team development? Partner cross-functionally with internal departmentsMay attend carrier meetings for product updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Recruiting Coordinator ? INTL Mexico

In this role you will:?Manage an effective coordination process for candidates and hiring managers that will enable scaling of our recruiting processes?Schedule interviews through our ATS and utilize... More additional tools for scheduling and operations ?Compile interview packets, schedules and gather feedback from interviewers in a timely manner?Arrange pre-screening and face to face interview arrangements and logistics between candidates and recruiters and managers?Assisting the recruiters with tracking candidates throughout the life cycle of the hiring process including: posting jobs, maintaining candidate status within the Applicant Tracking System (ATS) and closing the job posts?Assisting in the administration of the employee referral system partnering with payroll to ensure referrer receives referral award?Support administrative and operational projects for the broader Recruiting Operations and Programs team ?Champion, role model, and embed Samsara?s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesWe are looking for a Recruiting Coordinator based in Mexico to join our global Recruiting Operations team and manage all aspects of the interview process.You should apply if:?You want to impact the industries that run our world: Your efforts will result in real-world impact?helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.?You are the architect of your own career: If you put in the work, this role won?t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.?You?re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.?You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MDM Architect / Data Modeler (REMOTE)

A global law firm with nearly 1,400 lawyers and more than 3,000 employees across 19 offices in the United States, Europe, and Asia is looking to build out a data lake to encompass both internal and... More external data. The role is a long-term contract and is remote. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The firm is looking to hire a MDM Architect & Data Modeler to join their team building this greenfield data lake responsible designing and implementing the enterprise Master Data Management (MDM) architecture. The MDM Architect?s primary responsibility will be to ensure the architecture has a seamless integration with the Lakehouse platform, APIs, and workflows. Build canonical models for master entities, define hierarchies, relationships, and attributes, and manage the MDM tool for optimal performance and compliance with enterprise standards.Key ResponsibilitiesMDM Architecture Design -Develop scalable MDM architecture integrated with Lakehouse and enterprise systems.-Define API strategies and workflow orchestration for data mastering processes.-Knowledge of Lakehouse architectures and integration patterns.Data Modeling -Create canonical models for master entities (e.g., customer, product, supplier).-Define hierarchies, attributes, and relationships for MDM domains.Tool Management -Configure, upgrade, and optimize MDM tools (Ataccama or Informatica).-Monitor performance and ensure high availability and compliance.Governance & Standards -Align MDM architecture with enterprise security, compliance, and governance policies.-Implement data quality and stewardship processes.Collaboration -Work closely with Data Architects (e.g., Silver Data Vault layer) and engineering teams to ensure consistency across data platforms.Compensation:$60/hr to $73/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Network Technician II

A large telecommunications company is seeking a fully remote Network Technician II for a contract role through 2025. This individual will support a large-scale initiative involving approximately... More 10,000 network sites. Day-to-day responsibilities include responding to network site activation failures, managing ticket resolution, and coordinating with vendors and customers to resolve issues. The role will primarily focus on troubleshooting VPN connectivity, working across Layers 1?3 of the OSI model. The ideal candidate is highly technical, able to ramp up quickly, and thrives in a fast-paced environment. Targeting $30 an hour!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Development Manager (Data Centers)

The Business Development Manager - Data Center Valve Infrastructure will play a critical role in accelerating the growth of our data center business by driving early-stage specification and approval... More of our Pratt Industrial Valve products with consulting engineers, EPC firms, OEMs, and end users. This role serves as the business development technical face of the company in the data center market, working upstream of traditional sales activities to ensure our products are specified, approved, and included on Approved Manufacturer Lists (AMLs) for current and future projects.This position is not a transactional sales role. Success will be measured by increased specification penetration, AML inclusion, and long-term project pipeline development within the data center segment. In addition, this role will collaborate cross-functionally on initiatives across other industrial market segments such as (but not limited to) oil & gas markets.The Business Development Manager - Data Center Valve Infrastructure position can be based near any major U.S. airport given the expected 75% travel.Key ResponsibilitiesSpecification & AML Development? Proactively call on consulting engineers, MEP firms, EPCs, OEMs, and data center owners to drive product specification and basis-of-design positioning.? Secure placement of company products on Approved Manufacturer Lists (AMLs) for hyperscale, colocation, and enterprise data center projects.? Influence project specifications early in the design phase to ensure technical alignment with our product portfolio and manufacturing capabilities.Technical Sales Support? Act as the primary technical resource for data center-related applications, supporting internal sales teams with product selection, application guidance, and competitive positioning.? Lead technical presentations, lunch-and-learns, and design reviews with engineering firms and customers.? Support complex bid opportunities by providing technical clarifications, submittals, and compliance documentation.Market & Application Expertise? Develop deep expertise in data center infrastructure requirements, including reliability, redundancy, uptime expectations, and critical service applications.? Provide feedback to product management and engineering on market needs, specification trends, and gaps in the current portfolio.? Track competitive products and specifications to help refine positioning and technical differentiation.Cross-Functional Collaboration? Partner closely with Sales, Distribution, Product Management, Engineering, Supply Chain, and Operations to align specifications with manufacturability, lead times, forecasting, and cost structure.? Work with marketing to support the development of technical literature, specifications, and application tools targeted to the data center market.? Coordinate with regional and national sales teams to transition spec?d opportunities into executable sales projects.Reporting & Metrics? Maintain visibility into specification activity, AML wins, target accounts, and key engineering relationships.? Provide regular updates on pipeline health, specification progress, and strategic account engagement.150-170KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less