Job Search Results for product manager
Feb 05, 2026
Nashville, TN
|
Sales
|
Perm
|
$75k - $125k (estimate)
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Duties \u0026 ResponsibilitiesClient Relationship Management? Build and maintain strong, trust-based relationships with existing clients by understanding their needs and ensuring satisfaction with delivered products or services.? Serve as the primary point of contact for client inquiries, issue resolution, and ongoing support.? Conduct regular client check-ins to identify opportunities for upselling and cross-selling.Business Development? Identify and pursue prospective clients using a variety of channels including cold outreach, networking events, referrals, and digital platforms.? Research potential clients and their industries to understand challenges and propose tailored solutions.? Deliver persuasive sales presentations and product/service demonstrations.Sales \u0026 Revenue Generation? Consistently meet or exceed assigned sales quotas through effective pipeline management, proposal development, negotiation, and deal closure.? Prepare detailed proposals, quotes, and contracts that define scope, pricing, and terms.? Collaborate with internal teams?such as marketing, product, and customer support?to ensure seamless onboarding and service delivery.Market \u0026 Competitor Analysis? Stay informed on industry trends, market shifts, and competitor activities, sharing insights with leadership.? Identify new market opportunities and develop strategies to expand the client base.? Analyze sales performance data and generate reports to evaluate and improve sales strategy effectiveness.Sales Forecasting \u0026 Planning? Develop comprehensive sales plans aligned with organizational objectives.? Forecast revenue projections, monitor progress toward targets, and adjust strategies as necessary.? Provide routine sales reports, including pipeline activity, revenue forecasts, and account updates.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Account Executive","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Demonstrated success in sales, ideally in an Account Executive or similar client-facing role.- Strong knowledge working within telecommunications, IT infrastructure, or related - Self-motivated, results-driven, and capable of working both independently and collaboratively.- Strong communication and interpersonal skills with the ability to negotiate effectively.- Familiarity with CRM platforms and modern sales tools.- Willingness to travel for client meetings, conferences, or events as needed.","Skills":"- Bachelor?s degree in business administration, marketing, or a related field, or equivalent professional experience.","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is hiring for an Account Executive to join a nationwide provider in IT infrastructure services based out Plymouth, MN. The company specializes in structured cabling, network hardware... installation, and low voltage technology solutions. The Account Executive will be supporting the company's expansion beyond Minnesota and into Nashville, TN market. This position requires working fully remote and independently in Nashville, serving as the on-the-ground presence responsible for building out the business, developing local relationships, and driving growth in a new territory. This position requires strong sales acumen, excellent communication skills, and the ability to build and maintain long-term partnerships. Duties & ResponsibilitiesClient Relationship Management? Build and maintain strong, trust-based relationships with existing clients by understanding their needs and ensuring satisfaction with delivered products or services.? Serve as the primary point of contact for client inquiries, issue resolution, and ongoing support.? Conduct regular client check-ins to identify opportunities for upselling and cross-selling.Business Development? Identify and pursue prospective clients using a variety of channels including cold outreach, networking events, referrals, and digital platforms.? Research potential clients and their industries to understand challenges and propose tailored solutions.? Deliver persuasive sales presentations and product/service demonstrations.Sales & Revenue Generation? Consistently meet or exceed assigned sales quotas through effective pipeline management, proposal development, negotiation, and deal closure.? Prepare detailed proposals, quotes, and contracts that define scope, pricing, and terms.? Collaborate with internal teams?such as marketing, product, and customer support?to ensure seamless onboarding and service delivery.Market & Competitor Analysis? Stay informed on industry trends, market shifts, and competitor activities, sharing insights with leadership.? Identify new market opportunities and develop strategies to expand the client base.? Analyze sales performance data and generate reports to evaluate and improve sales strategy effectiveness.Sales Forecasting & Planning? Develop comprehensive sales plans aligned with organizational objectives.? Forecast revenue projections, monitor progress toward targets, and adjust strategies as necessary.? Provide routine sales reports, including pipeline activity, revenue forecasts, and account updates.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 24, 2025
Forth Worth, TX
|
Administrative Assistant
|
Perm
|
$90k - $120k (estimate)
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The CoS will operate at the intersection of strategy, execution, and communication, enabling the CEO and executive team to focus on scaling our clients impact, performance, and global reach.Key Responsibilities?Strategic Alignment \u0026 Execution?Partner with the CEO and leadership team to set and monitor strategic priorities, OKRs, and company-wide goals.?Drive cross-functional alignment across product, sales, marketing, operations, and customer success.?Lead special projects and strategic initiatives, ensuring outcomes are delivered on time and within scope.?Support fundraising, investor relations, and board preparation with data, reports, and presentations.?Operational Leadership?Act as a force multiplier for the CEO, ensuring smooth day-to-day management and decision-making.?Build scalable systems and processes to support growth across Australia and the U.S.?Oversee key operational rhythms ? leadership meetings, quarterly reviews, and performance check-ins.?Identify bottlenecks and implement solutions to improve team efficiency and accountability.?Stakeholder \u0026 Communication Management?Coordinate internal and external communications on behalf of the CEO.?Ensure clear information flow across teams, board members, partners, and investors.?Prepare and review executive correspondence, media statements, and investor updates.?Represent the CEO in key meetings where necessary, ensuring continuity and follow-through.?Culture \u0026 Leadership Enablement?Help nurture values of innovation, accountability, and customer obsession.?Support leadership development and help maintain a strong, aligned, and high-performing culture.?Act as a sounding board and confidential advisor to the CEO and senior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Chief of Staff","City":"Forth Worth","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Strategic Leadership ? Proven ability to drive alignment and execute company-wide priorities (5+ years in strategy, operations, or leadership roles).- Executive Support Experience ? Prior experience as Chief of Staff, Strategy Lead, or senior advisory role (3?5 years).- Operational Excellence ? Skilled in building scalable systems, managing organizational rhythms, and improving efficiency (5+ years).- Project Management Expertise ? Ability to lead cross-functional initiatives and deliver outcomes on time (PMP or similar is a plus).- Stakeholder Communication ? Exceptional written and verbal communication skills for internal/external audiences (board, investors, partners).- Data \u0026 Reporting Skills ? Strong analytical ability; proficiency in Excel, BI tools, and presentation software.- Global Collaboration ? Comfortable working across geographies and time zones.- High Integrity \u0026 Confidentiality ? Trusted advisor with sound judgment and discretion.","Skills":"- Highly organized and proactive with strong attention to detail.- Operates with integrity, confidentiality, and sound judgment.- Collaborative, energetic, and capable of influencing at all levels. - Comfortable working across global teams and time zones.- Passionate about innovation, technology, and the future of ranching.","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Chief of Staff (CoS) is a critical member of the leadership team responsible for driving alignment, efficiency, and execution across operations, partnerships, and strategic initiatives. This role... will serve as a trusted advisor and right hand to the CEO, ensuring that strategic priorities are translated into measurable action across departments and geographies. The CoS will operate at the intersection of strategy, execution, and communication, enabling the CEO and executive team to focus on scaling our clients impact, performance, and global reach.Key Responsibilities?Strategic Alignment & Execution?Partner with the CEO and leadership team to set and monitor strategic priorities, OKRs, and company-wide goals.?Drive cross-functional alignment across product, sales, marketing, operations, and customer success.?Lead special projects and strategic initiatives, ensuring outcomes are delivered on time and within scope.?Support fundraising, investor relations, and board preparation with data, reports, and presentations.?Operational Leadership?Act as a force multiplier for the CEO, ensuring smooth day-to-day management and decision-making.?Build scalable systems and processes to support growth across Australia and the U.S.?Oversee key operational rhythms ? leadership meetings, quarterly reviews, and performance check-ins.?Identify bottlenecks and implement solutions to improve team efficiency and accountability.?Stakeholder & Communication Management?Coordinate internal and external communications on behalf of the CEO.?Ensure clear information flow across teams, board members, partners, and investors.?Prepare and review executive correspondence, media statements, and investor updates.?Represent the CEO in key meetings where necessary, ensuring continuity and follow-through.?Culture & Leadership Enablement?Help nurture values of innovation, accountability, and customer obsession.?Support leadership development and help maintain a strong, aligned, and high-performing culture.?Act as a sounding board and confidential advisor to the CEO and senior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Philadelphia, PA
|
Project Manager
|
Contract
|
$41 - $51 (hourly estimate)
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In this role, the PMO Analyst will support business and portfolio initiatives by managing project tracking, financial forecasting, and reporting across active workstreams. Day to day, they will... prepare and maintain Excel and PowerPoint materials for benefits reviews, portfolio updates, and leadership reporting; track spend, forecasts, and ROI; and ensure project data is accurate and up to date across tools such as Jira and Smartsheet. The analyst will partner closely with technical and product stakeholders to monitor progress, surface risks and dependencies, and support escalation as needed, while operating independently and managing multiple priorities within a fast-paced PMO environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 07, 2026
New York, NY
|
Project Manager
|
Contract
|
$68 - $85 (hourly estimate)
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Key workstreams include research workflow productivity enhancements, supervisory review, and restricted-list controls, chatbot and summarization enhancements, event and earnings workflow acceleration, and coordination of data-feed and integration dependencies. The ideal candidate brings strong Scrum Master / project delivery experience, thrives in high-visibility environments, and partners effectively with business sponsors, product, engineering, UX, compliance, and front-office users. This is a delivery-focused role supporting the company\u0027s LLM platform, not a CRM support position. Day-to-Day-Serve as the Scrum Master for the LLM team, facilitating daily standups, sprint planning, backlog refinement, retrospectives, and sprint demos.-Partner with program leadership, product and business analysts, developers, UX/UI, and business stakeholders to define sprint priorities, sequencing, and delivery plans.-Track stories, blockers, dependencies, risks, milestones, and action items across multiple parallel LLM workstreams.-Drive execution for prioritized initiatives such as research workflow productivity enhancements, supervisory review workflows, restricted-list controls, chatbot improvements, and event / earnings workflow acceleration.-Maintain Jira, Confluence, and related delivery artifacts so the backlog, user stories, acceptance criteria, dashboards, and status updates remain accurate and actionable.-Remove impediments and escalate issues quickly to keep the team on track for sprint goals and release commitments.-Coordinate UAT, release readiness, and post-release follow-up with business users across Research, Sales, Trading, Compliance, and Technology.-Facilitate communication across technical and business teams, translating priorities, timelines, and delivery risks for different audiences.-Support coordination for data providers, integrations, APIs, and other internal or third-party dependencies that impact LLM delivery.-Help enforce disciplined Agile practices while balancing fast iteration with the controls, documentation, and auditability expected in a regulated environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"LLM Scrum Master","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3?7 years of Scrum Master / Agile delivery experience in financial services, Equities, or Capital Markets-Hands-on with Scrum ceremonies and cross-functional delivery (engineering, product, business)-Strong at managing risks, dependencies, timelines, and status reporting in fast-paced environments-Experience with Jira, Confluence, and similar tools-Proven ability to remove blockers and drive high-visibility initiatives-Strong communication with both business and technical stakeholders-Familiar with SDLC, UAT, and release delivery in regulated environments","Skills":"-LLM / GenAI delivery and workflow automation experience-Front-office tech exposure (Equities, Research, S\u0026T)-Compliance, governance, or audit-driven environments-Data/API or third-party integrations-Scrum cert preferred (CSM, PSM, SAFe)-Investment banking or asset management background","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an LLM Scrum Master / Project Manager for a top financial services client within an Equities Technology portfolio. This individual will serve as the Scrum Master and... delivery lead supporting the LLM application and its prioritized roadmap across Research, Sales, and Trading. This role is focused on agile delivery, sprint execution, stakeholder coordination, and removing blockers for a cross-functional team building governed LLM workflows and productivity features. Key workstreams include research workflow productivity enhancements, supervisory review, and restricted-list controls, chatbot and summarization enhancements, event and earnings workflow acceleration, and coordination of data-feed and integration dependencies. The ideal candidate brings strong Scrum Master / project delivery experience, thrives in high-visibility environments, and partners effectively with business sponsors, product, engineering, UX, compliance, and front-office users. This is a delivery-focused role supporting the company's LLM platform, not a CRM support position. Day-to-Day-Serve as the Scrum Master for the LLM team, facilitating daily standups, sprint planning, backlog refinement, retrospectives, and sprint demos.-Partner with program leadership, product and business analysts, developers, UX/UI, and business stakeholders to define sprint priorities, sequencing, and delivery plans.-Track stories, blockers, dependencies, risks, milestones, and action items across multiple parallel LLM workstreams.-Drive execution for prioritized initiatives such as research workflow productivity enhancements, supervisory review workflows, restricted-list controls, chatbot improvements, and event / earnings workflow acceleration.-Maintain Jira, Confluence, and related delivery artifacts so the backlog, user stories, acceptance criteria, dashboards, and status updates remain accurate and actionable.-Remove impediments and escalate issues quickly to keep the team on track for sprint goals and release commitments.-Coordinate UAT, release readiness, and post-release follow-up with business users across Research, Sales, Trading, Compliance, and Technology.-Facilitate communication across technical and business teams, translating priorities, timelines, and delivery risks for different audiences.-Support coordination for data providers, integrations, APIs, and other internal or third-party dependencies that impact LLM delivery.-Help enforce disciplined Agile practices while balancing fast iteration with the controls, documentation, and auditability expected in a regulated environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 30, 2026
North York, ON
|
Database Administrator (DBA)
|
Perm
|
$136k - $170k (estimate)
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This role will focus on integrating AI into online (web and marketing) products, merchandising (pricing, forecasting, etc.), and Pro (loyalty, prospecting, etc.), while defining data requirements to enable analytics and AI, conducting research, and collaborating closely with data science partners.As part of a fast-paced and innovative environment, this leader will partner with the business to identify data-driven opportunities, translate business problems into AI solutions, develop an enterprise-aligned roadmap, and guide teams in best practices while evangelizing the strategic use of data across marketing, e-commerce, merchandising, and Pro.The Interconnected Analytics \u0026 Data Science team is driving a project called ?Data for All?, which focuses on consolidating all data sources across the organization to a single source. This leader will lead the project, and help drive adoption of AI and machine learning platforms throughout the business. Key ResponsibilitiesBusiness AI Insights?Identify opportunities to apply AI to key business processes (e.g., churn prediction, search optimization, recommendation engines).?Drive AI integrations into new and existing digital features to enhance user experience and competitiveness.?Lead data science teams through the full AI product lifecycle, from ideation to launch, ensuring delivery and ROI.?Streamline the transition of AI and analytics initiatives from development to production.Generative AI Adoption?Champion research and experimentation to advance generative AI use cases, in partnership with the U.S. data science teams.?Foster a culture of continuous learning and innovation around Generative AI across marketing, merchandising, and Pro.Data Management?Oversee digital marketing tagging strategy and Adobe Analytics implementation for web and campaign analytics.?Lead data engineering teams responsible for data quality, governance, and consistency.?Partner closely with IT to ensure appropriate stewardship, security, scalability, and governance of data assets.?Ensure AI solutions meet ethical and regulatory standards and continuously evaluate system performance.Leadership \u0026 Team Management?Serve as a subject matter expert in supervised and unsupervised ML techniques and applied AI.?Establish strong big data foundations to support machine learning initiatives.?Influence without direct authority and drive alignment across adjacent analytics and data teams.?Mentor and develop data scientists and junior AI talent.?Stay current on AI and industry trends and propose roadmaps aligned with marketing and e-commerce strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Manager, Business Artificial Intelligence (BAI) and Data Management","City":"North York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?7?10+ years of experience in machine learning, deep learning, choice modelling, time series analysis, natural language processing (NLP), or related areas?Experience with cloud platforms (GCP, AWS, Azure)?5+ years leading teams delivering analytics or machine learning solutions for cross-functional partners?Bachelor?s degree in Computer Science, Engineering, Statistics, Applied Math, or related field","Skills":"?Experience with big data tools (Hadoop, Hive, Spark)?MS or PhD in a related technical field?Patents and/or whitepaper publications","Industry":"Database Administrator (DBA)","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":136000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for an individual to join a top retail client within their eCommerce & Marketing department. The Senior Manager, Business Artificial Intelligence (BAI) and Data Management... will support the implementation of AI strategy and advanced analytics operations. This role will focus on integrating AI into online (web and marketing) products, merchandising (pricing, forecasting, etc.), and Pro (loyalty, prospecting, etc.), while defining data requirements to enable analytics and AI, conducting research, and collaborating closely with data science partners.As part of a fast-paced and innovative environment, this leader will partner with the business to identify data-driven opportunities, translate business problems into AI solutions, develop an enterprise-aligned roadmap, and guide teams in best practices while evangelizing the strategic use of data across marketing, e-commerce, merchandising, and Pro.The Interconnected Analytics & Data Science team is driving a project called ?Data for All?, which focuses on consolidating all data sources across the organization to a single source. This leader will lead the project, and help drive adoption of AI and machine learning platforms throughout the business. Key ResponsibilitiesBusiness AI Insights?Identify opportunities to apply AI to key business processes (e.g., churn prediction, search optimization, recommendation engines).?Drive AI integrations into new and existing digital features to enhance user experience and competitiveness.?Lead data science teams through the full AI product lifecycle, from ideation to launch, ensuring delivery and ROI.?Streamline the transition of AI and analytics initiatives from development to production.Generative AI Adoption?Champion research and experimentation to advance generative AI use cases, in partnership with the U.S. data science teams.?Foster a culture of continuous learning and innovation around Generative AI across marketing, merchandising, and Pro.Data Management?Oversee digital marketing tagging strategy and Adobe Analytics implementation for web and campaign analytics.?Lead data engineering teams responsible for data quality, governance, and consistency.?Partner closely with IT to ensure appropriate stewardship, security, scalability, and governance of data assets.?Ensure AI solutions meet ethical and regulatory standards and continuously evaluate system performance.Leadership & Team Management?Serve as a subject matter expert in supervised and unsupervised ML techniques and applied AI.?Establish strong big data foundations to support machine learning initiatives.?Influence without direct authority and drive alignment across adjacent analytics and data teams.?Mentor and develop data scientists and junior AI talent.?Stay current on AI and industry trends and propose roadmaps aligned with marketing and e-commerce strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 28, 2026
Jersey City, NJ
|
Project Manager
|
Contract
|
$42 - $52 (hourly estimate)
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Insight Global is seeking a hybrid Project Manager and Business Analyst to join the Equity Operations Product Development team for a leading banking client in London. The role involves collaborating... with Equity Operations line teams, Technology, Front Office Platform, and Change Management to ensure operational requirements and priorities are clearly represented. The successful candidate will oversee the build process with Technology, manage UAT for Equity Operations, and ensure all changes are tested and signed off. Additionally, they will provide project updates and contribute to initiatives spanning trade capture, lifecycle management, settlements, tax, and regulatory reporting. This position requires balancing a project mindset with a strong understanding of product and process, focusing on delivering business enablement and operational excellence through technology.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 22, 2026
Evanston, IL
|
Project Manager
|
Contract
|
$46 - $57 (hourly estimate)
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This role is critical to ensuring the organization reaches its target year and successfully delivers a highly visible, consumer-impacting transformation.Responsibilities:Own delivery of internal Finance and IT workstreams supporting the Salesforce Grants implementationManage dependencies between Oracle finance systems, CRM/data integrations, and SalesforceIdentify, track, escalate, and mitigate risks and blockers across multiple workstreamsPartner closely with Salesforce Professional Services and internal Product leadershipFacilitate PI planning, sprint tracking, and delivery reporting using JiraCoordinate across business, technology, and global teams to keep execution on trackEnsure teams are aligned to commitments and accountable to milestones and go-live targetsSupport discovery and blueprint phases and transition into full implementation executionProvide clear status reporting to executive stakeholders and project sponsorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Technical PM - Finance \u0026 IT Workstreams","City":"Evanston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Very senior Project Manager with demonstrated experience managing complex finance and IT workstreamsProven experience managing and tracking multiple, interdependent workstreams with high visibilityStrong experience in Salesforce implementations, preferably enterprise-scaleExperience with Grants management, benefits, or similar highly regulated / rules-driven domainsExperience working with Finance teams (Oracle) and data integrations across CRM platformsStrong risk, dependency, and issue management skills across several concurrent workstreamsExperience working with third-party vendors (Salesforce Professional Services leading delivery)Strong Agile experience, including Scaled Agile Framework (SAFe) and quarterly PI PlanningAdvanced Jira experience for tracking work, dependencies, risks, and milestonesExceptional stakeholder management and facilitation skills; able to hold teams accountableComfortable working with global teams, including offshore resources in IndiaAbility to operate in discovery, blueprint, and execution phasesExperience in a delivery-focused role with accountability to go-live commitmentsWillingness to work onsite in Evanston 1?2 days per weekCOVID vaccination compliance (booster previously received acceptable)","Skills":"Direct experience implementing Salesforce Nonprofit Cloud ? Grants ModuleExperience with Grants management platforms coming off legacy systemsExperience with NetForum CRMBackground in consumer-facing industries with high user impactPrior experience with Bswift or similar benefits platformsSalesforce certifications or prior Salesforce Professional Services exposure","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This Senior Technical Project Manager will own and drive the Finance and IT internal workstreams supporting Rotary?s enterprise Salesforce Grants implementation. Day to day, they will coordinate... closely with Finance (Oracle), Tech Ops, data integrations, CRM (NetForum), grants officers, and global communications teams while Salesforce Professional Services leads core platform delivery. They will manage dependencies, risks, and milestones across 10+ grant programs migrating onto Salesforce, ensure alignment with product and delivery leadership, and keep all teams accountable to PI commitments and go-live timelines. This role is critical to ensuring the organization reaches its target year and successfully delivers a highly visible, consumer-impacting transformation.Responsibilities:Own delivery of internal Finance and IT workstreams supporting the Salesforce Grants implementationManage dependencies between Oracle finance systems, CRM/data integrations, and SalesforceIdentify, track, escalate, and mitigate risks and blockers across multiple workstreamsPartner closely with Salesforce Professional Services and internal Product leadershipFacilitate PI planning, sprint tracking, and delivery reporting using JiraCoordinate across business, technology, and global teams to keep execution on trackEnsure teams are aligned to commitments and accountable to milestones and go-live targetsSupport discovery and blueprint phases and transition into full implementation executionProvide clear status reporting to executive stakeholders and project sponsorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 24, 2026
San Diego, CA
|
Managerial / Professional
|
Perm
|
$160k - $195k (estimate)
{"JobID":523093,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.19,"Longitude":32.95,"Distance":null},"State":"California","Zip":"92130","ReferenceID":"DGO-4e26c54d-426e-4f2a-a9cf-c9ffb04a3aa2","PostedDate":"\/Date(1777057930000)\/","Description":"Insight Global is seeking a Head of Patient Success for our client, an online, medically guided weight loss program startup, based in San Diego, CA. As this client is scaling quickly, their patient experience needs to evolve just as fast. Parts of their support and care model are still reactive and we are looking for a Head of Patient Success to help shift them to a more proactive care model, building systems that anticipate patient needs before they escalate, and ensure patients feel supported, confident, and guided throughout their journey. This person will rebuild how care is delivered after enrollment ? turning a high-volume, reactive support system into a proactive, structured care model that patients can rely on. He/She will own the entire post-enrollment patient experience across phone, email and messaging channels. This includes:? Leading Patient Success teams across the U.S. and Mexico? Operating within a high-volume call center environment (~10,000+ calls/week)? Building proactive outreach models (not just ticket-based support)? Improving response times, queue management, and patient clarity? Creating clear escalation paths between support and clinical teams? Partnering with Revenue, Product, and Clinical to fix systemic issues upstreamThis is a hands-on operator role ? you will be expected to go deep into workflows, queues, and performance data. You will be:? Redesigning team structure and workflows? Setting and enforce performance standards across teams? Influencing or changing external partners if needed? Working directly with executive leadership to prioritize fixes This role requires monthly travel to Guadalajara, Mexico to work directly with call center and support teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Head of Patient Success","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience leading Customer Experience, Patient Success, or Care Operations teams Experience building or transforming support workflows Managed and built high-performing frontline teamsBilingual in SpanishComfortable with monthly travel to Guadalajara, Mexico","Skills":"Worked in healthcare, telehealth, or another trust-sensitive space (highly desired)Experience in a start-up organization","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":195000.0000,"SalaryLow":160000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Head of Patient Success for our client, an online, medically guided weight loss program startup, based in San Diego, CA. As this client is scaling quickly, their patient... experience needs to evolve just as fast. Parts of their support and care model are still reactive and we are looking for a Head of Patient Success to help shift them to a more proactive care model, building systems that anticipate patient needs before they escalate, and ensure patients feel supported, confident, and guided throughout their journey. This person will rebuild how care is delivered after enrollment ? turning a high-volume, reactive support system into a proactive, structured care model that patients can rely on. He/She will own the entire post-enrollment patient experience across phone, email and messaging channels. This includes:? Leading Patient Success teams across the U.S. and Mexico? Operating within a high-volume call center environment (~10,000+ calls/week)? Building proactive outreach models (not just ticket-based support)? Improving response times, queue management, and patient clarity? Creating clear escalation paths between support and clinical teams? Partnering with Revenue, Product, and Clinical to fix systemic issues upstreamThis is a hands-on operator role ? you will be expected to go deep into workflows, queues, and performance data. You will be:? Redesigning team structure and workflows? Setting and enforce performance standards across teams? Influencing or changing external partners if needed? Working directly with executive leadership to prioritize fixes This role requires monthly travel to Guadalajara, Mexico to work directly with call center and support teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 15, 2026
Portland, OR
|
Help Desk
|
Perm
|
$150k - $160k (estimate)
{"JobID":495017,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.56,"Longitude":45.55,"Distance":null},"State":"Oregon","Zip":"97220","ReferenceID":"FTL-064fd4ae-7e38-4364-a1df-a3589d7fe17c","PostedDate":"\/Date(1771198379000)\/","Description":"Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2 support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Customer Support","City":"Portland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years in customer support/support operations, including leadership experience? Experience managing teams of 30+ in multiple geographies and different time zones? Proven track record improving support performance through metrics, process, and coaching? Strong cross-functional skills, especially working with Product/Engineering on escalations? Clear communicator who can drive alignment and execution in a fast-moving environment? Comfortable being ?in the work? while also improving the system? Experience supporting both B2B and B2C customers (or multi-segment support models).? Familiarity with modern support tooling and analytics (ticketing, telephony, QA, workforce management) (Zendesk will be a plus).","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2... support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Plano, TX
|
Project Manager
|
Contract
|
$27 - $34 (hourly estimate)
{"JobID":509401,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.74,"Longitude":33.04,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"SJC-2a0fff09-4cc1-4cfc-9a25-935f451fcdd1","PostedDate":"\/Date(1774050339000)\/","Description":"We are seeking an experienced Scrum Master and Development Delivery Manager to join our team. The ideal candidate will have a strong history of successfully guiding Agile teams in software development projects. In the Scrum Master role, you will collaborate closely with client teams to facilitate Agile processes, ensure adherence to Scrum principles, and foster continuous improvement. As Development Delivery Manager, you will manage Agile delivery, oversee resource allocation, and monitor capacity while ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met for outsourced development teams, which include a mix of onshore and offshore developers.Key Responsibilities?Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.?Collaborate closely with product owners to ensure a clear understanding of the product backlog and project objectives.?Assist in the accurate estimation and planning of sprints and releases.?Proactively identify and remove impediments that may hinder team progress.?Foster a team culture focused on continuous improvement, collaboration, and innovation.?Ensure the team consistently adheres to Agile principles and Scrum practices.?Coach and mentor team members on Agile methodologies, promoting best practices.?Track and report on team performance metrics, including adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Metrics tracked include burn-down charts, velocity, story completion, control charts, and cumulative flow diagrams, dependency mapping, capacity planning?Maintain awareness of both individual team member performance and overall team dynamics. Provide regular updates to the Program Lead on the health of the Scrum team.?Engage with stakeholders to communicate project status, identify risks, and address issues.?Facilitate open and effective communication within the team and with external stakeholders.?Ability to operate within a hybrid Waterfall and Agile framework, managing quarterly prioritized deliverables developed using Agile practices.Pay Range for this role is $34 - $50 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Scrum Master L1 - L3","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors degree in Computer Science, Information Technology, Business, or a related field.?Certified Scrum Master (CSM) or equivalent Agile certification.?Strong understanding of Agile principles, Scrum practices, and software development lifecycle.?Proven experience in tracking Agile delivery metrics, optimizing capacity utilization, and ensuring the efficient allocation of resources.?Excellent communication, facilitation, and interpersonal skills.?Excel expertise increasing with Level?Ability to work effectively in a remote and distributed team environment (onshore, nearshore, and offshore).?Experience with Agile project management tools (e.g., Jira, Trello, Confluence).?Problem-solving mindset and the ability to navigate complex project environments.?Experience in coaching and mentoring Agile teams.?Ability to work with diverse teams and manage multiple priorities.?Previous demonstrated success working with a client for requirements and an outsourced vendor for associated development activities.","Skills":"?Experience in consulting or working with clients in a professional services environment.?Knowledge of other Agile frameworks (e.g., DevOps, Kanban, SAFe).?Technical background or familiarity with software development practices and technologies.?Strong analytical and organizational skills.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an experienced Scrum Master and Development Delivery Manager to join our team. The ideal candidate will have a strong history of successfully guiding Agile teams in software... development projects. In the Scrum Master role, you will collaborate closely with client teams to facilitate Agile processes, ensure adherence to Scrum principles, and foster continuous improvement. As Development Delivery Manager, you will manage Agile delivery, oversee resource allocation, and monitor capacity while ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met for outsourced development teams, which include a mix of onshore and offshore developers.Key Responsibilities?Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.?Collaborate closely with product owners to ensure a clear understanding of the product backlog and project objectives.?Assist in the accurate estimation and planning of sprints and releases.?Proactively identify and remove impediments that may hinder team progress.?Foster a team culture focused on continuous improvement, collaboration, and innovation.?Ensure the team consistently adheres to Agile principles and Scrum practices.?Coach and mentor team members on Agile methodologies, promoting best practices.?Track and report on team performance metrics, including adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Metrics tracked include burn-down charts, velocity, story completion, control charts, and cumulative flow diagrams, dependency mapping, capacity planning?Maintain awareness of both individual team member performance and overall team dynamics. Provide regular updates to the Program Lead on the health of the Scrum team.?Engage with stakeholders to communicate project status, identify risks, and address issues.?Facilitate open and effective communication within the team and with external stakeholders.?Ability to operate within a hybrid Waterfall and Agile framework, managing quarterly prioritized deliverables developed using Agile practices.Pay Range for this role is $34 - $50 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.