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IG is seeking a Salesforce Technical Analyst to help IT take ownership of a Salesforce environment that has historically been managed by the business. This role will serve as a critical bridge... More between business stakeholders and IT, providing visibility into how the platform is currently configured, utilized, and supported.Over time, Salesforce and several related solutions were built to address immediate business needs. The organization is now at a point where it needs to reverse engineer the environment to understand:?What has been built?Who is using it?How it is being used?Why it existsThe environment includes Salesforce Lightning, custom objects, Apex jobs, integrations, and additional business-managed solutions, including Microsoft Access databases and other internally developed tools. There are currently approximately 15?18 Salesforce administrators and power users supporting various aspects of the environment, but governance, documentation, and centralized ownership are limited.The successful candidate will assess the current-state environment, document findings, identify risks and opportunities, and work with leadership on future support of the overall platform. Key Responsibilities?Assess and document the current Salesforce ecosystem, including configurations, customizations, integrations, users, and business processes.?Inventory Salesforce components including Salesforce Lightning, custom objects, workflows, reports, dashboards, Apex classes, Apex jobs, triggers, and scheduled processes.?Analyze related business-managed applications, including Microsoft Access databases and third-party integrations such as Adobe DocuSign.?Meet with business stakeholders, administrators, and end users to understand how Salesforce is being used and the business processes it supports.?Identify gaps between current system usage, business needs, and platform best practices.?Evaluate platform security, access controls, governance processes, and overall system health.?Review current administration practices across approximately 15?18 administrators and power users.?Develop recommendations for platform governance, IT ownership, change management, and future-state architecture.?Partner with business and IT teams to establish standards for future enhancements, integrations, and support activities.?Create documentation and a roadmap that enables IT to gain visibility, control, and long-term ownership of the platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Product Manager to support a large hospital system as they modernize their IT Service Management (ITSM) and Configuration Management Database (CMDB)... More capabilities through a Salesforce implementation. This individual will play a key role in leading product strategy, gathering requirements, managing stakeholders, and driving the successful design and rollout of a new Salesforce environment supporting enterprise IT operations.The ideal candidate will have a strong product management background, exceptional stakeholder management skills, and experience working with technical and operational teams within complex enterprise environments. Prior experience with ITSM, CMDB, or IT operations workflows is highly preferred.Day-to-Day Responsibilities? Partner with IT leadership, service desk, infrastructure, security, application support, and desktop support teams to gather requirements and translate operational needs into product roadmaps and user stories.? Lead product planning and execution for the implementation of Salesforce-based ITSM and CMDB capabilities.? Facilitate stakeholder meetings, requirements workshops, backlog grooming sessions, sprint planning, and user acceptance testing.? Define and document business processes, workflows, and system requirements.? Collaborate with technical teams to design and optimize intake forms, routing rules, categorization models, prioritization frameworks, approval processes, and fulfillment workflows.? Manage product backlogs, prioritize enhancements, and ensure alignment between business objectives and technical delivery.? Coordinate cross-functional teams through implementation, testing, deployment, and adoption activities.? Drive change management efforts and support end-user adoption across IT operations teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position SummaryThe Technology Service Operations Manager is responsible for overseeing the end-to-end lifecycle of IT operational support tickets, ensuring clear ownership, continuous progress, and... More adherence to defined service level agreements (SLAs) across IT teams. This role serves as the central point of coordination for service operations, driving accountability, improving service delivery efficiency, and maintaining visibility across all active workstreams.This position does not include direct people management but requires strong cross-functional leadership and process ownership, including oversight of Jira Service Management workflows and operational asset coordination.Key Responsibilities- Own and manage the full lifecycle of operational support tickets from intake through resolution and closure- Monitor and enforce SLAs, ensuring timely responses, updates, and issue resolution- Act as the central authority for ticket routing, assignment, and escalation- Identify and drive resolution of stalled or aging tickets across teams- Coordinate cross-functional handoffs between IT teams, ensuring clear ownership transitions- Maintain visibility into all active tickets, ensuring defined ownership, next steps, and status updates- Develop and maintain dashboards and reporting on SLA performance, ticket trends, and backlog health- Lead operational reviews to identify bottlenecks and drive continuous improvement- Ensure adherence to ticketing standards, documentation, and process consistency- Create and manage Jira Service Management (JSM) workflows, including request types, queues, SLAs, and basic automation rules- Build and maintain Jira dashboards and reporting to support operational visibilityOperational & Asset Management Responsibilities- Support equipment ordering, provisioning, and tracking of IT assets- Manage contract-related updates including new orders, returns, and asset decommissioning- Maintain accurate and organized inventory of IT equipment- Coordinate e-waste handling and disposal in compliance with company and regulatory standards- Schedule and support inventory audits and lifecycle management activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IoT Engineer with hands-on experience connecting operational technologies (OT) with information technology (IT) to enable real-time data collection from industrial... More machines. This person will design, implement, and maintain IoT solutions that collect, process, and transmit data from manufacturing machines and industrial equipment. It will bridge OT and IT environments by integrating PLCs, sensors, controllers, and legacy machines with modern cloud platforms. Deploy and manage Azure IoT services, including IoT Hub, IoT Edge, Device Provisioning Service, and related components.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Network Engineer supports the Air Force Rapid Sustainment Office (RSO) by providing advanced network architecture, engineering, and cybersecurity sustainment for software-intensive technologies.... More The RSO increases mission readiness by rapidly identifying, applying, and scaling technology essential to the operation and sustainment of the U.S. Air Force. This role bridges technical network execution with rigorous DoD compliance frameworks to design, deploy, and maintain a secure, closed, isolated network environment replicated across three distinct operational sites, while engineering the framework for future secure interconnections and NIPR cloud integration. Success in this role comes from teamwork, mutual respect for each other?s talents and unique perspectives, and ensuring total network compliance with strict DoD security mandates.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Build, maintain, and analyze complex Primavera P6 project schedules?Develop project activities, logic ties, milestones, and schedule baselines?Provide schedule updates and risk analysis to project... More teams and leadership?Lead schedule review meetings with stakeholders?Identify schedule risks/issues and recommend mitigation strategies?Train and mentor junior schedulers?Support reporting, metrics, earned value management, and schedule/cost integration?Maintain scheduling standards and best practices across the organization?Work closely with project teams, contractors, and AEP leadership to ensure successful project executionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our technical manufacturing client is looking for an IT Enterprise Architect for Enterprise Enablement supporting the organization's Enterprise Architecture organization. This is a highly strategic... More architecture leadership role focused on driving the long-term technology roadmap across enterprise business functions including ERP/SAP, procurement, application services, IT M&A, compliance, program management, and enterprise process improvement initiatives.Day-to-Day:? Own the Enterprise Architecture strategy for Enterprise Enablement systems across DuPont? Drive technology roadmaps, modernization efforts, application rationalization, and platform standardization initiatives? Partner with business and IT leadership to align technology investments with enterprise goals? Provide architectural oversight for ERP, procurement, HR, legal, communications, and IT M&A systems? Lead architecture reviews, governance processes, and ensure alignment with enterprise standards? Develop reference architectures, integration patterns, and scalable solution designs? Evaluate existing application portfolios and create modernization, cloud migration, or retirement strategiesSupport M&A and divestiture activities through technology assessments and integration planningThis role will be 4 days a week onsite in Wilmington, DE and the pay range is $85-$90/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

You will use AI coding agents as your primary means of producing software. We are not looking for someone with a thesis on where AI is going. We are looking for someone who is already good at getting... More agents to produce work that holds up, and who wants to get considerably better at it by working alongside people further down that road.The senior team owns the framework and you build with it: their project context, their conventions, their tests and gates, their path to production. Working inside a system like that is a genuine skill. It means understanding the reasoning behind a rule before you decide it is in your way, knowing which decisions are yours and which belong to someone else, and speaking up when part of the framework is slowing you down. That feedback is one of the more valuable things you will give us, and the seniors want to hear it.You will also be close to the business. Requirements here usually arrive as a conversation rather than a ticket, and turning that conversation into something an agent can build is a large part of the job.A typical week may include:?Sitting with someone in operations or a business function to understand a problem, then turning it into a spec, acceptance criteria, and constraints an agent can work from.?Running agents against that work, reading their output, rejecting what is wrong, and integrating what is right.?Writing or extending tests that prove the result does what the business asked for.?Sketching or refining a UI against our design system, then putting it in front of the people who will use it and changing it based on what they say.?Shipping through the team's path to production, then watching what you shipped and fixing what breaks.?Bringing something past your judgment to a senior for review, and coming away understanding the reasoning behind the answer.Responsibilities Build with agents inside the framework?Direct AI coding agents to build applications, workflows, and AI-enabled tools that meet a stated requirement.Work directly with the business?Elicit and refine requirements from stakeholders who describe outcomes rather than specifications.?Ask the questions that surface the real constraint: who uses this, how often, what happens when it is wrong, what already exists.Own the quality of what you hand off?Check your own work first, so reviews spend their time on judgment rather than on things you could have caught.Grow into the system, then help improve it?Get productive inside the framework quickly. We will invest real time in onboarding you to it, and we expect that investment to pay off in weeks rather than quarters.What Success Looks LikeAt 3 months: You are shipping through the team's path to production without step-by-step direction. You know the framework's rules and work comfortably inside them. Reviews have moved from mechanics to judgment.At 6 months: You own features end to end, from a conversation with a stakeholder through to production. Business partners come to you directly because you understand their work. Seniors trust the verification you do before handing something off.At 12 months: You are trusted with ambiguous problems and asked what you think should be built, not just how. Your feedback has changed the framework for the better, and the patterns you work with are ones you helped shape.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and... More providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability. The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. Second shift is also available starting at 1PM to 9PM. Key Responsibilities:?MES Platform Support: Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.?IT Troubleshooting: Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.?API Support / Development: Support the underlying APIs that keep the business data running.?Data Communication: Utilize Kepware to facilitate seamless data communication between various manufacturing systems.?Manufacturing Processes: Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.?Genealogy and Traceability: Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.?Problem Solving: Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.?Collaboration: Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.?Compliance: Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A major semiconductor client of ours is looking to hire a Desktop support specialist to join their Limerick, Ireland office. The candidate will provide end-user support for internal and remote... More employees to ensure maximum productivity and best user experience. Support includes break/fix, configuration issues, troubleshooting, hardware /software installations and IT asset management, and hardware repair, setting up and deploying IT equipment for new employees. Provide AV and printing support to meet IT needs for the site. Maintain IT infrastructure and security standard and support initiatives and projects.Responsibilities: *Reproducing, diagnosing, and analyzing problems reported by end-users, in turn formulating solutions to resolve the issue at hand *Addressing and resolving incoming software applications, OS and hardware related incidents *System health check and mitigation to meet software and security standard *Track and route problems and requests tickets, and document resolutions *Build and setup new computers including OS image development and deployment *Providing training and advice to users, both in response to identified difficulties and to share tips for optimal computer operation *Identify, prioritize and escalate situations requiring urgent attention to meet service level agreement *Assessing recurring issues to create automated processes where possible *Software and hardware installation inventory and licensing *Reviews current systems, process and procedures makes technical/process recommendations for improving efficiency and customer service experience *Sustain for site IT operations and AV support*5 days a week onsite in the Limerick Ireland office*Pay ranges from 20-25 USD/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less