Job Search Results for Education

Job Summary:A leading automotive supplier is seeking a Sr. Mechanical Engineer to be responsible for the development of cockpit electronics, such as In-Vehicle Infotainment, cluster and central... More information displays and interior monitoring products. This individual will be the lead engineer, customer facing, and will be focused on understanding OEM requirements and working with the design team to turn those into 3D drawings/designs.Responsibilities: ?Develops Mechanical product design (automotive Displays which are integrated to Instrument Panel or a Seat back) that are feasible to produce, while meeting the customer specifications & relevant industry standards / regulations?Has prior experience in automotive Cluster Display and/or Center stack Display ?Selects materials & performs engineering calculations for mass, strength and required mechanical performance targets?Has knowledge of design standards for Head impact ?Has knowledge of Cover Lens design using plastic or glass & exposure to coatings applied on the Cover Lens (AR/AG/ AFP/ HC)?Brings technical know-how on automotive interior packaging and fits & finish?Has expertise of Packaging of PCBs and exposure to Thermal management?Owner of the Bill of Material (BoM) during development and for changes?Provides GD&T and tolerance stack-up analysis; Approves 3D & 2D?Supports DFMEA creation and upkeeping?Shares information for Thermal simulation & other NVH related FEA studies?Has knowledge of ?Class A? surface Appearance Approval process?Create product definition that will meet or exceed program QCD targets ?Selects appropriate manufacturing processes such as injection molding, stamping, casting, optical bonding, ultrasonic welding etc.?Coordinate with suppliers on manufacturing feasibility and tooling?Supports DV and PV test execution and propose design changes needed?Coordinate prototype and/or 3D printed parts to assist in development of products and the debugging & resolving of issues ?Proactively solve mechanical problems, design issues, and specification discrepancies with the customers, suppliers, and internal teams?Travel to customer engineering centers (local) and manufacturing sites as needed during the product launch?Support Program Development Lead on assigned engineering milestone deliverables as tracked in Promise (Program Management System)?Participate to RFI/RFQ process by providing the BOM and initial package concept.?Commitment to the highest ethical standards and willingness to adhere to Code of Ethics and Code of ManagementCompensation starting at: $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Engineer to work hybrid supporting one of our large financial education clients. The Network Engineer is responsible for ensuring the stability, integrity, and... More efficient operation of all network infrastructure systems that support and protect client business functions globally. The scope includes legacy Cisco products, Meraki and Cloud based infrastructure. The position activities range from high level design through detailed implementation, management, monitoring, and optimization. The position focus is on design support, operational stability, and global infrastructure WAN\LAN monitoring. On larger business process centric projects, this Network Engineer acts as a subject matter expert and technical team lead. The position interacts with both technical and non-technical internal customers and coordinates work with external vendors. The Network Engineer applies communication, analytical, and problem-solving skills to identify, communicate, and resolve complex issues impacting IT systems. The position will be hybrid, with onsite as required in Charlottesville VA.ESSENTIAL FUNCTIONS 1. Manage operationally focused projects within the IT Operations department? Serve as project lead for IT efforts involving an operational technology focus? Manage communication plan, budget, schedule, and vendors on IT Operations network projects? Serve as the network subject matter expert for operational IT projects? Create and maintain documentation as it relates to system design, device configuration, monitoring processes, and management tasks.? Accountable for operational technology process analysis and design. 2. Operationalize LAN/WAN circuits and assist in network topology redesigns.? Provide technical expertise on designs and assist with optimization efforts.? Research, test, and source circuits and infrastructure devices from vendors.? Recommend and implement system level improvements in existing network topology.? Collaborate with IT managers to ensure network operations mesh with overall business requirements and schedules.3. Install, upgrade and manage network equipment.? Determine the priorities of needed upgrades and make decisions on the appropriate equipment to use. ? Install and configure routers, switches, load balancers, firewalls and other network equipment.? Perform hardware upgrades and system software upgrades.? Collaborate with and coordinate external vendors as necessary.4. Resolve network problems and maintain stability of the network.? Investigate and resolve complex system related performance problems ? tier 3 support.? Guide other staff in routine management tasks and minor issue resolution.? Develop capacity planning processes to ensure a stable and scalable network.5. Monitor, maintain, support and optimize all networked software and associated operating systems.? Oversee enterprise-wide network system monitoring processes and perform daily device checks.? Operationalize maintenance and support schedules for all network devices.? Investigate data flow bottlenecks and implement changes to optimize efficient, effective data transfer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business Analyst to join one of our state and local government clients in a hybrid role. This role serves as a key liaison between the agency, vendors, and external... More consultants to ensure IT solutions are aligned with strategic objectives, enterprise standards, and business needs. The individual partners closely with Project Managers, Product Owners, architects, and stakeholders to lead requirements gathering, solution design reviews, testing oversight, and agile delivery activities while ensuring compliance with methodologies, policies, and quality standards throughout the project lifecycle.Key Responsibilities include:- Ensure project alignment with strategic plans, policies, and enterprise standards- Review and approve project schedules, estimates, and project management artifacts in compliance with PMM and SEM Facilitate requirements gathering sessions using waterfall and agile methodologies, documenting business processes and system impacts- Lead solution and artifact reviews with enterprise architecture, security, and technical stakeholders, including participation in EASA development- Serve as the primary liaison between agency clients, vendors, and external consultants for application and project-related matters- Collaborate with Product Owners to develop and refine agile user stories with clear acceptance criteria (BDD/Gherkin) and support backlog prioritization- Support and participate in agile ceremonies including backlog grooming, sprint planning, demos, and refinement sessions- Approve and oversee integration, performance, system, and user acceptance test plans; validate test data and results- Develop and maintain test plans, test cases, defect logs, and requirement traceability matrices; distinguish defects from new requirements and initiate change requests as needed- Facilitate defect resolution, functional and regression testing, and User Acceptance Testing- Develop training materials and deliver training to stakeholders- Create system and data flow diagrams to support RFP documentation and solution design efforts$30/hr to $55/hr : Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Role OverviewThis is a hands-on Technical Lead role, not a Head-of or people-manager position. The individual will act as the primary technical execution lead supporting the Head of Digital... More Applications & AI, owning architecture, delivery quality, and technical decision-making across the digital ecosystem.The role sits at the intersection of digital experience platforms, modern application engineering, and applied AI enablement. The Technical Lead will guide delivery across internal teams and a large system-integrator footprint, while remaining deeply involved in solution design, code-level decisions, and production readiness.This role requires someone who can lead through influence, set the technical bar, mentor engineers and vendors, and ensure digital platforms are stable today while being built for AI-enabled personalization and self-service tomorrow.Day-to-Day ResponsibilitiesTechnical Leadership & Solution Ownership? Own architecture, design, and end-to-end technical delivery of digital initiatives? Ensure solutions are production-ready, scalable, secure, and reliable? Lead technical design discussions and trade-off decisions? Establish reusable components, patterns, and engineering best practices? Identify performance, scalability, and stability risks earlyModern Digital Application Delivery? Lead development of Angular / TypeScript front-end experiences? Design and build Node.js services and REST / GraphQL APIs? Implement AWS serverless architectures (Lambda, API Gateway, IAM)? Integrate enterprise platforms such as Salesforce and Guidewire? Support CI/CD pipelines, infrastructure-as-code, and cloud-native deliveryAI Enablement & Applied AI Operations? Support chatbot and agent-based AI platforms (e.g., Salesforce Agentforce)? Apply AI development patterns including: ? Prompt orchestration? Vector databases? Retrieval-Augmented Generation (RAG)? Leverage AI operational tooling for: ? Prompt and model monitoring? Evaluation dashboards? Telemetry, usage tracking, and governancePersonalization & Digital Conversion? Drive hyper-personalization strategies using: ? Adobe Target? CDPs and decisioning engines? Partner with business stakeholders to increase online conversion and self-service adoptionOperational Excellence? Manage technical backlogs in Jira? Maintain documentation in Confluence? Partner with operations/SRE on monitoring, alerting, reliability, and RCATroubleshoot complex, multi-tier production issuesCompensation: $65/hr to $71/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a SR PM to support North America Retail Payments at a tier 1 FI.*** Looking for a Senior PM who has experience with any credit cards initiatives, from planning to... More deployment Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.RESPONSIBILITIES:? Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.? Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.? Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.? Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.? Develops all related project management artifacts, while complying with applicable enterprise standards? Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,? Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.? Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.? Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.? Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.? Leads and/or represents the project in project team meetings, governance forums and inter-department forums.? Adheres to Bank risk, regulatory and compliance controls.? Acts as a trusted advisor to assigned business/group.? Influences and negotiates to achieve business objectives? Assists in the development of strategic plans.? Identifies emerging issues and trends to inform decision-making? Provides strategic input into business decisions as a trusted advisor.? May network with industry contacts to gain competitive insights and best practices.? Helps determine business priorities and best sequence for execution of business/group strategy.? Conducts independent analysis and assessment to resolve strategic issues.? Acts as the prime subject matter expert for internal/external stakeholders? Manages/validates financial forecasts and conducts ongoing reconciliation.? Breaks down strategic problems, and analyses data and information to provide insights and recommendations.? Monitors and tracks performance, and addresses any issues.? Designs and produces regular and ad-hoc reports, and dashboards? Socializes change management plans with stakeholders and consistently measures project effectiveness and adoption.? Directs projects often within one business group involving multiple internal and external stakeholders? Exercises direct accountability for projects with up to 25 team members.? Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.? Manages overall project budget.? Directs complex initiatives typically involving multiple business units.? Exercises direct accountability for projects with up to 50 team members? Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials? Takes ownership of the project from cradle to grave and ensures all project artifacts are completed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As an Installation Technician, you will be part of the RTLS Installation Team responsible for deploying RTLS systems at existing hospital client sites.? Tagging medical equipment with RTLS stickers?... More Matching RTLS tags with device IDs in the client?s mobile app? Ensuring accuracy and attention to detail during tagging and data entry? Understanding which devices are in scope for tagging? Communicating process improvements and flagging risks to the project leadWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring multiple Software Test Engineers, a Test Lead and a Software Test/QA Manager to support a defense contract in Westminster, CO. This mission is about building flexible,... More software driven aircraft sensing systems that let the government avoid being locked into a single hardware vendor, while enabling faster upgrades to radar and communications capabilities over time. This effort focuses on modernizing how aircraft sense and communicate in contested environments. Our client is delivering an open, software centric RF mission capability. Instead of locking radar and communications functions to custom hardware, the system allows advanced software ?skills??like radar or communications modes?to run on third party processing hardware and connect to existing antennas. This team is building the next generation of aircraft sensing and communication systems, but with a modern, software first approach. Instead of radar and RF capabilities being locked into proprietary hardware, we will deliver flexible software that can run on third party hardware and connect to existing antennas. The system has already completed flight testing and is positioned to deliver multiple advanced radar functionalities designed to operate in complex, high clutter environments. The program competes directly with traditional defense primes by offering a more flexible, upgradeable, and future ready architecture. Core Responsibilities:?Define test frameworks, standards, and best practices?Design automation, performance, and non-functional test approaches?Ensure testability is built into the system architecture?Guide tooling selection and integration (e.g., CI/CD, test management)?Design, develop, and maintain automated test suites?Integrate automated tests into CI/CD pipelines?Ensure automation coverage aligns with risk and critical paths?Maintain test data?Execute test cases and exploratory testing?Validate user workflows, integrations, and edge cases?Log and validate defects with clear reproduction steps?Support regression, smoke, and release readiness testing?Participate in requirement reviews and backlog refinementPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$45-90/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are starting a new, scholarship-based school dedicated to providing specialized educationfor neurodivergent children, particularly those with moderate to severe Autism SpectrumDisorder. Our... More school?s first class will initially include up to five kindergarten-aged students (5-7years old) supported by a collaborative, interdisciplinary team comprised of:? Head Teacher? Assistant Teachers? Speech-Language Pathologists (SLPs; current open position)? Occupational Therapist (OT)? Head of School? Clinical Care CoordinatorOur school is founded on a commitment to providing individualized, high-quality education andsupport for neurodivergent children. We are aiming to foster a nurturing, inclusive learningenvironment with a 1:1 student-to-adult ratio so that we may best serve our students' individualneeds. Although we will not be accredited in our first year, we are dedicated to establishing astrong foundation for future accreditation and long-term growth.Position Overview:We are seeking a highly motivated and dedicated Speech-Language Pathologist (SLP) to joinour team. The successful candidate will play a crucial role in supporting the communication andsocial-emotional development of students with Autism Spectrum Disorder (ASD). This positionrequires a passionate professional committed to providing evidence-based, individualizedspeech and language services within a collaborative educational environment. Our goal is to1create a nurturing and supportive environment that provides individualized treatment andeducation for our students.Responsibilities:? Conducting comprehensive communication assessments for multiple students.? Developing and implementing individualized communication plans for students.? Conduct weekly language samples.? Deliver direct and indirect therapy services tailored to each individual student.? Address areas such as functional language development, social communication,pragmatic language, receptive and expressive language, articulation, fluency, andaugmentative and alternative communication systems.? Work closely with the Clinical Care Coordinator, Head Teacher, Assistant Teachersand Aides, and OT to integrate communication goals into the daily curriculum andpromote generalization of skills across settings.? Collaborate closely with the Head Teacher on intervention delivery.? Foster a positive and inclusive classroom environment that encourages languagegrowth.? Provide training to Head Teacher, Assistant Teachers, and Aides to ensure continuityof communication treatment.? Participate in professional development opportunities to enhance skills and knowledgerelated to autism spectrum disorder.? Communicate effectively with parents, caregivers, and other stakeholders to provideupdates on student progress and address any concerns.? Maintain accurate and complete records and reports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Manufacturing Engineer in Warren, Michigan traveling to any company locations. The Manufacturing Engineer will be working in plant support, your responsibilities will... More be of a technical nature with decisions made within the limits of general practices, policies, and standards. Your work will involve complex manufacturing problems including the need to root cause and follow issues to resolve. The Manufacturing Engineer will be working with engineers & suppliers through the entire engineering, build, & integration portion, they will then follow the tools to the plant to get them up and running.Responsibilities: ? Direct the design, development, and/or improvement of manufacturing processes for assigned area ? Analyze and implement product or machinery designs for the best method for manufacturing processes ? Propose and evaluate the processes for equipment in assigned area ? Provide direction to small group of technical employees ? Evaluate or monitor expenditures for processes and/or equipment ? Interpret product math data and specifications to develop tools and equipment necessary to support the manufacturing process ? Propose and evaluate process, tool, and equipment designs ? Review and approve tool designs, release tools to build source, and oversee tool build & installation as required to meet business needs ? Develop and oversee production of build process documentation to be used on the shop floor ? Interact with design and product engineering activities to determine manufacturing feasibility of product designs ? Provide technical direction to support personnel, maintenance, and tool design & build suppliers ? Occasional oversight of other engineers or engineering support personnel to accomplish specific departmental and project objectives as necessaryCompensation:$35/hr to $38/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Regional/Division Manager for a national, independent agency specializing in business insurance, personal insurance, employee benefits, and wealth management. This role is... More responsible for overseeing the day-to-day operations of a team that includes Insurance Account Managers, Customer Service Representatives, and a Customer Service Supervisor. This includes partnering with Account Managers to help retain and grow the agency client base.The Regional/Division Manager will design, implement, and continuously refine efficient, well-balanced workflows that maximize productivity while delivering exceptional service quality and customer satisfaction. This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E&O claims and potential E&O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less