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Mar 20, 2026

Plano, TX

|

Project Manager

|

Contract

|

$27 - $34 (hourly estimate)

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As Development Delivery Manager, you will manage Agile delivery, oversee resource allocation, and monitor capacity while ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met for outsourced development teams, which include a mix of onshore and offshore developers.Key Responsibilities?Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.?Collaborate closely with product owners to ensure a clear understanding of the product backlog and project objectives.?Assist in the accurate estimation and planning of sprints and releases.?Proactively identify and remove impediments that may hinder team progress.?Foster a team culture focused on continuous improvement, collaboration, and innovation.?Ensure the team consistently adheres to Agile principles and Scrum practices.?Coach and mentor team members on Agile methodologies, promoting best practices.?Track and report on team performance metrics, including adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Metrics tracked include burn-down charts, velocity, story completion, control charts, and cumulative flow diagrams, dependency mapping, capacity planning?Maintain awareness of both individual team member performance and overall team dynamics. Provide regular updates to the Program Lead on the health of the Scrum team.?Engage with stakeholders to communicate project status, identify risks, and address issues.?Facilitate open and effective communication within the team and with external stakeholders.?Ability to operate within a hybrid Waterfall and Agile framework, managing quarterly prioritized deliverables developed using Agile practices.Pay Range for this role is $34 - $50 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Scrum Master L1 - L3","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors degree in Computer Science, Information Technology, Business, or a related field.?Certified Scrum Master (CSM) or equivalent Agile certification.?Strong understanding of Agile principles, Scrum practices, and software development lifecycle.?Proven experience in tracking Agile delivery metrics, optimizing capacity utilization, and ensuring the efficient allocation of resources.?Excellent communication, facilitation, and interpersonal skills.?Excel expertise increasing with Level?Ability to work effectively in a remote and distributed team environment (onshore, nearshore, and offshore).?Experience with Agile project management tools (e.g., Jira, Trello, Confluence).?Problem-solving mindset and the ability to navigate complex project environments.?Experience in coaching and mentoring Agile teams.?Ability to work with diverse teams and manage multiple priorities.?Previous demonstrated success working with a client for requirements and an outsourced vendor for associated development activities.","Skills":"?Experience in consulting or working with clients in a professional services environment.?Knowledge of other Agile frameworks (e.g., DevOps, Kanban, SAFe).?Technical background or familiarity with software development practices and technologies.?Strong analytical and organizational skills.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Scrum Master and Development Delivery Manager to join our team. The ideal candidate will have a strong history of successfully guiding Agile teams in software... development projects. In the Scrum Master role, you will collaborate closely with client teams to facilitate Agile processes, ensure adherence to Scrum principles, and foster continuous improvement. As Development Delivery Manager, you will manage Agile delivery, oversee resource allocation, and monitor capacity while ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met for outsourced development teams, which include a mix of onshore and offshore developers.Key Responsibilities?Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.?Collaborate closely with product owners to ensure a clear understanding of the product backlog and project objectives.?Assist in the accurate estimation and planning of sprints and releases.?Proactively identify and remove impediments that may hinder team progress.?Foster a team culture focused on continuous improvement, collaboration, and innovation.?Ensure the team consistently adheres to Agile principles and Scrum practices.?Coach and mentor team members on Agile methodologies, promoting best practices.?Track and report on team performance metrics, including adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Metrics tracked include burn-down charts, velocity, story completion, control charts, and cumulative flow diagrams, dependency mapping, capacity planning?Maintain awareness of both individual team member performance and overall team dynamics. Provide regular updates to the Program Lead on the health of the Scrum team.?Engage with stakeholders to communicate project status, identify risks, and address issues.?Facilitate open and effective communication within the team and with external stakeholders.?Ability to operate within a hybrid Waterfall and Agile framework, managing quarterly prioritized deliverables developed using Agile practices.Pay Range for this role is $34 - $50 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 26, 2025

Honolulu, HI

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Electrical Engineering

|

Perm

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$85k - $128k (estimate)

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Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education.Benefits:... Benefits provided may differ by role and location, including: Unlimited Vacation Plan with No Preset Maximums Medical/Rx Health Savings Account (HSA) Dental/Vision Short/Long-Term Disability Employee Assistance Program (EAP) 401(k) Plan Education AssistanceDay to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers. Key Responsibilities:Supervise team activities and performanceCollect and report performance metricsDevelop team and team membersIdentify opportunities for process improvementAssign and supervise project workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 06, 2026

Warren, NJ

|

Project Manager

|

Contract

|

$59 - $74 (hourly estimate)

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A client is looking for a Release Train Engineer to support multiple Agile teams by helping them plan, coordinate, and deliver work in a consistent and predictable way. On a day to day basis, the RTE... will work closely with Product, Architecture, and delivery leads to understand priorities, plan upcoming work, and make sure teams are aligned on what they are building and why. They are responsible for running key SAFe events such as PI Planning, ART syncs, and retrospectives, and for making sure those sessions produce clear outcomes like committed plans, identified risks, and visible dependencies on the program board. Throughout each Program Increment, the RTE will actively monitor progress across roughly five Agile teams (with the potential to support more as work grows). This includes tracking delivery status in Jira, reviewing dashboards and metrics, and helping teams manage dependencies, risks, and blockers that could impact timelines. As issues come up, the RTE will help coordinate conversations across teams, escalate when needed, and work with the right partners to keep work moving forward. A large part of the role is making sure information is clear and accessible, maintaining documentation in Confluence, ensuring Jira stories and projects are structured correctly, and helping teams tell a clear story about their work through data. This person will also spend time communicating progress and concerns to leadership and stakeholders. This often means pulling data into Excel, creating summaries or presentations in PowerPoint, and translating delivery details into clear, understandable updates. Lastly, the RTE will help reinforce Agile and SAFe best practices by coaching teams and leaders on planning, execution, and continuous improvement, with the goal of improving how these teams work together over time. This person needs to be comfortable with pay at 70-75/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 26, 2026

Cincinnati, OH

|

Security Engineering

|

Perm

|

$180k - $200k (estimate)

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An employer is seeking a Director of Information Security for an onsite role in Cincinnati. The Director of Information Security is responsible for developing, implementing and monitoring astrategic,... comprehensive enterprise cybersecurity program. The Director will provide the leadershipnecessary to manage the risk to the organization and will ensure business alignment, effective governanceand system and product availability.Overall Responsibilities? Develop and implement comprehensive cyber security strategies to protect the firm?s digitalassets? Oversight of IT Security program, work with team to build program and make recommendationsto leadership to improve security? Collaborates with IT and administrative teams as needed? Conduct regular risk assessments and vulnerability analysis to identify potential threats andweaknesses? Oversee incident response and recovery efforts in the event of a security breach? Effectively represent the IT Department?s positions and advocate internal and externalcybersecurity policies? Manage Security personnel to build professional skills and provide increased benefit to firm? Manage security and compliance events? Review and recommend security solutions with security team? Champion security campaign and education on both client assessment program and engagementreviews with both stakeholders and end users? Identify regulatory compliance issues (PCI DSS, GDPR, privacy) and work with stakeholders tobuild appropriate compliance procedures and policies? Implementation, review, and revision of Information Security Program Manual? Advance and maintain ISO 27001 certification? Understand firm wide practices and profile and work to manage continuity, collaboration andcompliance from remote offices? Coordinate responses to client audit assessments? Creation and maintenance of robust Incident Response plan? Develop strategic vision for Zero Trust Network Architecture (ZTNA)? Other duties as assigned2Required Skills? Exceptional customer service skills? Demonstrated ability to work collaboratively and constructively with employees, supervisors, andmanagement in a team environment? Strong leadership and project management skills? Strong analytical and problem solving skills? Ability to handle multiple ongoing projects while meeting deadlines and keeping leadershipnotified of progress or conflicts? Experience with cloud security, network security, and application securityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 05, 2025

Queen Creek, AZ

|

Managerial / Professional

|

Perm

|

$110k - $130k (estimate)

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A client of Insight Global is seeking a Campus Director for their high school campus in Queen Creek, AZ. Our clients mission is to provide the best educational experience, to as many students as... possible, in a moral and wholesome environment. Our vision is to learn, Lead, Change the World!A Campus Director has a range of responsibilities focused on managing the educational environment and supporting both students and staff. The role of a Campus Director is multifaceted and demands strong leadership, organizational, and communication skills to create a positive and productive learning environment.Responsibilities include but are not limited to:? Creating and sustaining a safe, moral and wholesome environment;? Developing and pursuing annual goals that support our Mission, Vision, Values, Goals, and Priorities;? Creating and sustaining a positive culture for students and staff and ensuring that all of our students, staff, and employees are treated with dignity and respect;? Creating and sustaining the conditions for academic achievement and growth, including establishing and meeting academic goals and ensuring academic standards are being met;? Fostering leadership education programs and development opportunities for staff and students;? Ensuring your personal conduct adheres to our values and complies with all of our policies at all times;? Developing and implementing effective procedures for financial performance, daily operations, oversight of athletic and extracurricular activities, and discipline among staff and students;? Enforcing our policies and procedures, to include dress code, employee conduct, and student behavior;? Developing and nurturing relations with communities, parents, and external organizations to promote our positive public image, sustain and grow enrollment, and encourage support for us;? Establishing and conducting a professional development program for your staff;? Safeguarding student, staff and corporate confidential information;? Gaining and sustaining, in coordination with our corporate initiatives, enrollment at levels necessary to meet our mission and financial viability;? Promoting, exhibiting, and teaching our core values of respect, accountability, integrity, service, and excellence (RAISE) in all aspects of school activities? Designing and implementing, in coordination with our leadership director, a comprehensive program of leadership education;? Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 26, 2026

Adelanto, CA

|

Engineering (Non IT)

|

Perm

|

$200k - $210k (estimate)

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Insight Global is seeking a Structural Test Engineering Supervisor for a top aerospace and defense client. This individual will lead a highly technical, fast-paced Structural Test organization... responsible for validating next-generation airframes and systems. The role blends hands-on engineering expertise with strategic leadership, overseeing test planning, execution, and reporting while driving technical excellence across multiple cutting-edge programs. This is a high-impact opportunity to shape the future of advanced aerospace platforms while mentoring experienced engineers and collaborating closely with program and executive leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 05, 2026

Denver, CO

|

Project Manager

|

Contract

|

$68 - $85 (hourly estimate)

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The Project Manager leads complex, multi-vendor initiatives within large-scale Medicaid programs, ensuring projects are delivered on time, on budget, and in compliance with all regulatory and... contractual requirements. This senior role drives disciplined execution across the full project lifecycle?applying rigorous governance, risk management, and proactive communication to deliver predictable, high-quality outcomes that build client trust and program success.- Drive Complex Project Delivery: Lead multiple high-impact projects across a multi-vendor ecosystem from initiation through implementation and stabilization.- Plan and Govern with Precision: Build and maintain integrated project schedules, apply stage-gate governance, and enforce disciplined change control to ensure quality and compliance.- Manage Teams and Risks: Oversee project teams to meet deadlines, actively manage RAID logs, and escalate risks with clear mitigation strategies.- Coordinate and Communicate: Align workstreams, vendors, and stakeholders while serving as the primary source of transparent status updates and resource management.- Ensure Performance and Alignment: Monitor delivery against SLAs, budgets, and regulatory timelines; support capacity planning; and collaborate across programs to balance priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Washington, DC

|

Service Delivery Exec

|

Perm

|

$120k - $160k (estimate)

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Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting \u0026 supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery \u0026 Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight \u0026 Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement \u0026 Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Delivery Supervisor","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-10 years of IT experience, with progressive responsibility in service delivery, support, and management roles.? Strong knowledge of ITIL processes and experience with process improvement methodologies (ITIL CSI, Six Sigma, LEAN).? Proven leadership and people management skills, including experience leading virtual or multinational teams.? Advanced technical expertise in Windows, Mac, networking, security, and enterprise software (e.g., Microsoft Office 365).? Ability to work under pressure, manage competing priorities, and meet deadlines.Willingness to travel (up to 25%) and support flexible work hours as needed.","Skills":"? ITILv3 or ITIL 4 Foundation, CompTIA A+, Security+, management training. Preferred Attributes ? Experience with ServiceNow or similar ITSM platforms.","Industry":"Service Delivery Exec","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 02, 2026

Westerville, OH

|

Project Manager

|

Contract

|

$54 - $68 (hourly estimate)

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Key ResponsibilitiesScrum \u0026 Agile Delivery Leadership?Serve as Scrum Lead for one or more Agile teams, ensuring adherence to Scrum values, principles, and ceremonies?Facilitate core Agile ceremonies including sprint planning, story refinement, daily stand ups, sprint reviews, end of sprint reporting and retrospectives?Coach team members on Agile practices, self organization, and continuous improvement?Remove impediments and escalate risks or blockers that impact sprint or release commitmentsDelivery Execution \u0026 SDLC Adherence?Ensure Agile delivery activities comply with enterprise SDLC standards, including required documentation, controls, and quality gates?Partner with the Project Manager to align sprint execution with project milestones and governance checkpoints?Support release readiness activities including definition of done, testing completion, and deployment coordination?Reinforce consistent Agile execution while operating within a Hybrid delivery modelStatus Reporting \u0026 Transparency?Provide regular sprint level and release level status reporting, including progress, risks, dependencies, and velocity trends?Maintain delivery metrics such as sprint commitments vs. actuals, velocity , and team capacity?Translate Agile delivery data into clear, consumable updates for project and leadership reporting?Contribute to RAID inputs related to team level risks, assumptions, issues, and dependenciesFinancial Awareness \u0026 Capacity Management?Support financial tracking by providing visibility into team capacity, burn, and delivery forecasts?Partner with the Project Manager to align sprint plans with approved funding, staffing, and capacity assumptions?Identify delivery risks related to resource constraints, skill gaps, or unplanned workCollaboration \u0026 Stakeholder Partnership?Work closely with Product Owners to support backlog readiness, prioritization, and refinement?Coordinate with Project Managers to manage cross team dependencies and external integrations?Act as a servant leader and delivery liaison between the Scrum team and broader program or portfolio structuresContinuous Improvement \u0026 Coaching?Facilitate retrospectives and drive actionable improvements to team performance?Promote Agile maturity, engineering best practices, and sustainable delivery pace?Mentor team members and contribute to Agile community practices and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"On-Site Scrum Lead (Scrum Master ? Agile / Hybrid)","City":"Westerville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?7?10+ years of experience in Agile delivery roles, including Scrum Master, Scrum Lead, or Agile Coach?Demonstrated experience working within Agile or Hybrid Agile/Waterfall environments?Experience working in a highly regulated environment (preferably fintech or banking)?Strong understanding of Scrum, Agile delivery practices, and iterative software development?Experience providing leadership level status reporting and working with project governance structures?Excellent facilitation, communication, and stakeholder engagement skills","Skills":"?Scrum certification (CSM, PSM, SAFe Scrum Master, or equivalent)?Experience supporting enterprise SDLC, governance, or regulated environments?Experience partnering with Project Managers in large or complex delivery initiatives?Familiarity with Agile delivery metrics, tooling (e.g., Jira, Azure DevOps), and reporting","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Scrum Lead is responsible for enabling high performing Agile delivery for one or more Scrum teams while ensuring alignment to enterprise delivery standards. This role focuses on team execution,... flow, transparency, and continuous improvement, while supporting project level reporting, SDLC adherence, and delivery governance in partnership with the Project Manager and Product Owner.The Scrum Lead owns Agile team health and execution and provides visibility into delivery progress, risks, and financial burn. In some cases the Scrum Lead will also be responsible for project management activities. Key ResponsibilitiesScrum & Agile Delivery Leadership?Serve as Scrum Lead for one or more Agile teams, ensuring adherence to Scrum values, principles, and ceremonies?Facilitate core Agile ceremonies including sprint planning, story refinement, daily stand ups, sprint reviews, end of sprint reporting and retrospectives?Coach team members on Agile practices, self organization, and continuous improvement?Remove impediments and escalate risks or blockers that impact sprint or release commitmentsDelivery Execution & SDLC Adherence?Ensure Agile delivery activities comply with enterprise SDLC standards, including required documentation, controls, and quality gates?Partner with the Project Manager to align sprint execution with project milestones and governance checkpoints?Support release readiness activities including definition of done, testing completion, and deployment coordination?Reinforce consistent Agile execution while operating within a Hybrid delivery modelStatus Reporting & Transparency?Provide regular sprint level and release level status reporting, including progress, risks, dependencies, and velocity trends?Maintain delivery metrics such as sprint commitments vs. actuals, velocity , and team capacity?Translate Agile delivery data into clear, consumable updates for project and leadership reporting?Contribute to RAID inputs related to team level risks, assumptions, issues, and dependenciesFinancial Awareness & Capacity Management?Support financial tracking by providing visibility into team capacity, burn, and delivery forecasts?Partner with the Project Manager to align sprint plans with approved funding, staffing, and capacity assumptions?Identify delivery risks related to resource constraints, skill gaps, or unplanned workCollaboration & Stakeholder Partnership?Work closely with Product Owners to support backlog readiness, prioritization, and refinement?Coordinate with Project Managers to manage cross team dependencies and external integrations?Act as a servant leader and delivery liaison between the Scrum team and broader program or portfolio structuresContinuous Improvement & Coaching?Facilitate retrospectives and drive actionable improvements to team performance?Promote Agile maturity, engineering best practices, and sustainable delivery pace?Mentor team members and contribute to Agile community practices and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 19, 2026

Miramar, FL

|

Project Manager

|

Contract-to-perm

|

$25 - $31 (hourly estimate)

{"JobID":508470,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.16,"Longitude":26.02,"Distance":null},"State":"Florida","Zip":"33025","ReferenceID":"MIA-aa87f3fb-07b4-4aeb-9c04-e65606a0ad1a","PostedDate":"\/Date(1773921230000)\/","Description":"Our client is seek a Digital Coordinator to support and drive global digial technology intiatives from ideation through deployment. This role sits at the intersection of digital technology, customer experience, eCommerce, and product teams, acting as a key execution and coordination partner across multiple workstreams. This person will represent Digital Technologies in program reviews, manager cross-team dependencies, and ensure projects stay on track through strong communication, metrics, and Agile delivery practices. Day to day responosibilities include but are not limited to:?Coordinate and drive digital technology projects across multiple teams, keeping timelines, risks, and dependencies visible ?Lead day to day project execution using Agile (with exposure to Waterfall where needed) ?Own key components of project plans including timelines, risks, reporting, and communications ?Track and report project metrics, action items, issues, and risks to stakeholders ?Facilitate project meetings, kickoffs, and regular delivery updates ?Proactively identify resource needs, blockers, risks, and constraints; escalate when appropriate ?Manage cross functional collaboration across Digital Technologies, Product, CX, eCommerce, Brand, Marketing, and PMO teams ?Create, maintain, and update project documentation ?Support budget analysis, estimates, procurement, and information gathering ?Present clear options and recommendations when roadblocks arise ?Manage stakeholder expectations and drive issues to resolution ?Build strong working relationships with internal teams and external vendorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Digital Coordinator - INTL Colombia","City":"Miramar","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of experience coordinating or leading digital or technology projects in a global environment ?Strong experience working within an Agile project management framework ?Hands on experience with project management tools such as JIRA, Monday.com, Asana, Microsoft Project, or similar ?Proven ability to manage multiple priorities, stakeholders, and dependencies ?Experience supporting enterprise or global technology initiatives ?Strong communication and stakeholder management skills","Skills":"?PMP Certification","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seek a Digital Coordinator to support and drive global digial technology intiatives from ideation through deployment. This role sits at the intersection of digital technology, customer... experience, eCommerce, and product teams, acting as a key execution and coordination partner across multiple workstreams. This person will represent Digital Technologies in program reviews, manager cross-team dependencies, and ensure projects stay on track through strong communication, metrics, and Agile delivery practices. Day to day responosibilities include but are not limited to:?Coordinate and drive digital technology projects across multiple teams, keeping timelines, risks, and dependencies visible ?Lead day to day project execution using Agile (with exposure to Waterfall where needed) ?Own key components of project plans including timelines, risks, reporting, and communications ?Track and report project metrics, action items, issues, and risks to stakeholders ?Facilitate project meetings, kickoffs, and regular delivery updates ?Proactively identify resource needs, blockers, risks, and constraints; escalate when appropriate ?Manage cross functional collaboration across Digital Technologies, Product, CX, eCommerce, Brand, Marketing, and PMO teams ?Create, maintain, and update project documentation ?Support budget analysis, estimates, procurement, and information gathering ?Present clear options and recommendations when roadblocks arise ?Manage stakeholder expectations and drive issues to resolution ?Build strong working relationships with internal teams and external vendorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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