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SCHEDULE: 5 days onsite (Monday?Friday), standard business hoursDURATION: 6-Month Contract (option to extend or convert to FTE) ABOUT THIS ROLE:This is a leading subscription platform at the center... More of connected fitness, with more than 180 million community members in over 185 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love, and what device you use. Insight Global is seeking an IT Service Desk Technician (Tier 1/2) to support the SF office as the sole in-person IT presence. This role is critical in delivering high-quality, scalable support in a fast-paced, SaaS-driven environment. You?ll be the front line for all IT needs in the SF office?troubleshooting issues, supporting onboarding/offboarding, configuring laptops (primarily Mac), managing AV for meetings, and improving IT processes. You?ll work closely with a global IT team and have autonomy to drive improvements and deliver excellent customer service. DAY-TO-DAY: ? Provide Tier 1/2 technical support for hardware, software, and SaaS applications? Troubleshoot issues across a Mac-first environment (macOS, peripherals, networking)? Support and manage core tools: Google Workspace, Okta, Slack, Atlassian (Jira, Confluence), 1Password, JAMF? Own and manage support tickets through Jira, ensuring timely resolution and clear communication? Support new hire onboarding and offboarding (device provisioning, shipping/receiving, account setup)? Assist with identity and access management (SSO, MFA, group permissions)? Partner with cross-functional teams to resolve issues and improve workflows? Contribute to documentation and knowledge base articles to scale support? Identify recurring issues and proactively suggest automation or process improvements? Support AV needs for all office and company meetingsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a?Senior?Manager?to lead the technology component of the organization?s Internal Controls over Financial Reporting?(SOX/ICFR)?program. This role owns planning, oversight, and... More reporting for IT controls - including?IT?general controls?(ITGCs),?application controls?(ITACs),?and?third-party?oversight - and partners across?Technology,?Audit,?and?Risk?functions.The ideal candidate brings deep?IT?SOX?experience, strong?writing?and?communication?skills, and the ability to?advise?executives?on?complex?control?issues?with clarity and precision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Part of a dynamic team establishing and operating an Enterprise Demand Management governance model, ensuring consistent intake, decisioning, and transparency across assigned portfolios? Execute... More day-to-day governance for an assigned portfolio by running tollgates, enforcing demand entry criteria and quality standards, managing exceptions/escalations, and publishing KPI insights to stakeholders and leadership? Own the operational governance rhythm (weekly/bi-weekly/monthly as defined): prepare agendas, curate demand queues, drive decisions, document outcomes, and ensure follow-through to closure? Enforce demand quality controls at each stage-gate: validate completeness, taxonomy alignment, prioritization inputs, dependencies, and required approvals; drive remediation for non-compliant submissions? Manage and resolve exceptions (red/blocked demand, incomplete submissions, policy deviations) through defined escalation paths; ensure consistent application of governance rules and documented rationale? Maintain portfolio demand health and flow: monitor aging, cycle time, throughput, and bottlenecks; proactively engage stakeholders to prevent stalls and reduce rework? Produce and publish operational KPI reporting and insights (volume, cycle time, aging, stage conversion, defect/rework rate, exception trends) and translate trends into actionable recommendations? Partner with cross-functional stakeholders (LOB partners, platform teams, finance/planning, operations) to align demand submissions with capacity, funding, and delivery constraints? Serve as the accountable governance point-of-contact for the portfolio: provide clear status, communicate decisions, and ensure stakeholders understand expectations, standards, and next steps? Maintain governance artifacts and evidence: entry criteria, RACI/decision rights, meeting notes, approval records, exception logs, and audit-ready traceability for demand decisions? Support change management and adoption: coach submitters on standards, drive consistent usage patterns, and reduce reliance on offline/manual intake methods that weaken data quality? Identify continuous improvement opportunities based on KPI trends and stakeholder feedback; implement process enhancements that improve quality, predictability, and stakeholder satisfaction? Will not have direct reports but will influence and/or direct activities across matrixed teams to drive governance outcomes, adherence to standards, and timely decision-making? Incorporates multiple AI channels into standard practice to improve efficiency and consistency in agenda preparation, communication drafts, KPI narratives, and knowledge documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Helpdesk Technician to sit hybrid in Philly, PA to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals... More supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $21/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The team is looking for a Lead Project Manager to help support the lob that touches all brands. This will person will have strong relationship management and build partnerships, have analytical... More skills. and understand data and translating to business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Tracked Vehicle Engineering Project Lead. This person will provide engineering leadership of a cross-functional team with responsibility and authority to deliver key... More products and to integrate and test them at the subsystem and vehicle level. The EPM lead oversees related performance activities and driving key decisions to meet project schedule and cost goals. Responsibilities to Anticipate/Expect:Possess, understand and apply the fundamental concepts, practices and procedures of project management to plan and execute engineering projectsGenerate and execute project plans and integrated schedulesEstablish funding mechanisms to facilitate work scopeForecast and maintain project demand filesEstablish & utilize metrics to drive and monitor project performanceAble to read, comprehend, interpret, author, and manage contractual language/scopeFacilitate and support technical and programmatic eventsLead vehicle system-level design, integration, build, and test activitiesRepresent the project and engineering organization to GDLS leadership and our customersParticipate as a member of the program team leading the effort to success.Prepare bids and provide bid support for any applicable RFI or proposal effortsServe as a primary technical interface for internal & external customersCoordinate incoming problem reports for prioritization and processingSupport change processing metrics through tracking, measuring and managing aging issues to resolutionEvaluate and disseminate customer comments to proposed changes for immediate actionPropose/assess process improvements to increase through-put of design updates and customer satisfaction.Apply the principles of Earned Value Management System (EVMS) to the projects assignedApply the principles of Risk Management to projects assigned$57/hr to $63/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for the daily stability, performance, and improvement of enterprise phone and call center systems within a regulated financial services environment. The engineer designs,... More supports, and administers VoIP and legacy telephony platforms to ensure calls route correctly, recordings function properly, and service availability meets business needs. Daily work includes troubleshooting call issues, monitoring system health, managing vendors and carriers, reducing operational risk, and implementing process improvements. The role also focuses on building a reliable call center environment, developing performance metrics, improving uptime, and supporting continuous operational maturity, with responsibility for after- hours escalation when critical communication systems are impacted.Compensation:$55/hr to $60/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for Help Desk support to oversee a large-scale laptop rollout and device onboarding initiative. The engagement includes 5?6 week period where you will be fully... More focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.Key Responsibilities:Support mass laptop deployment across multiple locationsExecute zero-touch deployments for Windows and Mac devicesFollow predefined instructions for:Which user receives which deviceDevice setup and configurationParticipate in an assembly-line style deployment processAssist users as they come onsite in scheduled rollout waves to receive laptopsPerform device onboarding and setup following deploymentProvide basic triage support for users after laptops are taken homeSupport asset management processes, including tracking and documentationEscalate issues to higher-level help desk support when neededThis position is a 3-month role, 5 days a week onsite in Gdansk Poland and will pay between 25?30 PLN/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents and... More problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT/ICT/Building Security Systems Designer will deliver consulting and design services for IT infrastructure, structured cabling, and security systems - primarily supporting major renovations and... More some new construction in airports and transportation facilities. This role manages multiple projects while ensuring quality, accuracy, and efficiency. Key Responsibilities:? Design IT infrastructure (telecom rooms, cabling, DAS, data centers, OSP)? Develop building security systems (CCTV, access control, intrusion, emergency systems)? Produce construction drawings, specs, and cost analyses (AutoCAD, Revit, BlueBeam)? Collaborate with MEP/architectural teams and guide client technology decisions? Review submittals, coordinate with project stakeholders, and conduct site walk-throughs? Ensure projects meet timelines, budgets, and NV5 quality standards? Stay current on emerging technologies and industry standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less