Job Search Results for google cloud

Insight Global is looking for an AI & Automation Manager. This role is both hands-on and strategic, responsible for defining the AI & Automation roadmap, delivering high-impact use cases, and... More building the foundational governance and operating model that will scale across contact centers.? Lead the end-to-end automation lifecycle including discovery, design, development, implementation, and measurement.? Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives.? Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience.? Establish and operationalize automation governance, standards, and KPI frameworks across the Contact Center CoE.? Serve as the primary liaison to vendor and platform partners including Five9, Verint Cloud, Salesforce, and RPA solution providers.? Prototype, test, and deploy automation use cases such as conversational AI, Verint Auto-QA, intelligent routing, RPA bots, and agent assist capabilities.? Develop and maintain the automation value realization model, quantifying operational, financial, and customer experience impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking 4 Technical Program Managers (TPgMs) to lead high-impact, cross-functional programs across engineering, product, and operations. These roles will drive execution from... More concept to delivery, with one role focused on operational excellence and the others on technical program delivery. You?ll work closely with engineering VPs, product teams, and cross-org stakeholders to ensure alignment, transparency, and measurable outcomes.What You Will Do:-Lead end-to-end execution of complex programs such as cloud migration, IAM rollout, identity and auditing initiatives, and IT-related transformations.-Own program strategy, planning, and delivery?ensuring alignment with business OKRs.-Collaborate with engineering and product teams to manage dependencies, risks, and delivery timelines.-Set up and manage program templates, documentation, and reporting processes.-Pull and analyze data from tools like Jira, define what?s valuable, and streamline workflows.-Partner with operations (e.g., Kelly) to define and document scalable processes.-Lead stakeholder meetings, track actions, and communicate program health and blockers.-Support vendor and contract management, budgeting, and CapEx/OpEx tracking.PR: $25-$29/ hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Design & deliver GenAI solutions: Architect and implement LLM/LVM applications (text and, where applicable, vision) with strong emphasis on Microsoft Azure AI Foundry capabilities and... More LangGraph-based agentic workflows. This includes advanced prompt strategies, guardrails, evaluation metrics, cost/latency optimization, and production rollout.?Build robust RAG systems: Stand up end-to-end RAG pipelines (ingestion ? chunking ? embedding ? retrieval ? synthesis) leveraging Foundry orchestration and LangGraph agents, with observability, feedback loops, and AB testing for groundedness and hallucination control.?Develop agentic workflows: Implement multi-step, tool-using agents using LangGraph for real-time, context-aware operations; orchestrate planning, memory, and tool calling with safe execution policies.?Fine-tune foundation models: Select, adapt, and fine-tune open and hosted models for domain-specific tasks using efficient techniques (LoRA/QLoRA, PEFT, parameter-efficient adapters), and manage evaluation datasets.?ML/LLM engineering: Build high-quality Python code, reusable libraries, and APIs; implement CI/CD, testing, experiment tracking, and model/version governance.?Data & platforms: Partner with data engineering to operationalize pipelines on enterprise platforms (e.g., Databricks/Snowflake) and integrate with cloud AI/ML services.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description: Lead complex technology initiatives including those that are companywide with broad impact. Act as a key participant in developing standards and companywide best practices for... More engineering complex and large scale technology solutions for technology engineering disciplines. Design, code, test, debug, and document for projects and programs. Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors. Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives. Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals. Lead projects, teams, or serve as a peer mentor. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is looking for a Digital Platform Architect to join the Data and Platform Architecture team. Our client is in the early stages of a massive customer transformation project and moving 2 of... More their major commerce platforms to transactional commerce sites. They are looking for a resource who can come in and hit the ground running both technically and from a leadership perspective. They will be about 70% hands on technically with the project, and 30% leadership responsibilities. Ability to strategically scale large initiatives organizationally wideWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Chance to work on financial data for complex problems/challenges. Utilize LLMs/Genai systems and architectures to build and deploy state-of-the-art Genai systems. Our team collaborates closely with... More Finance teams to enhance financial planning and strategic decision-making through cutting-edge data-driven solutions. We specialize in a range of initiatives which provides actionable insights into trends and patterns and leveraging Generative AI (Genai) to produce concise, insightful summaries that empower decision-makers. By integrating these innovative approaches, we strive to drive efficiency, accuracy, and impactful outcomes in financial operations.Key Responsibilities:Lead high-caliber team to build large-scale Genai systemsDevelop data science systems and tools for retail; e-commerce applications:Leverage LLMS to summarize and build large scale applicationsEstablish cross-functional relationships to maintain win-win situation for the corporationCollaborate with various product stake holders and business owners to formulate and productionize a solution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is seeking a Mid-Level Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development,... More manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Advise and assists with software tools and applications. Maintain, sustain, and enhance the system administration functions used to manage the electronic archive platform Metis. Reviews and tests software components for adherence to the design requirements and documents test results. Resolves software problem reports, designs and codes new software or modifies existing software to add new features. Develop simple data queries for existing or proposed databases or data repositories. Develop and enhance robust web-based interfaces for customers to interrogate and visualize the archive. Design or implement complex database or data repository interfaces/queries. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Position Summary:The Financial Operations Specialist serves as a key bridge between operations, finance, and leadership, maintaining the integrity of all operational billing, revenue, and cost data... More across Metro Shore Services (MSS), Pacific Cruise Ship Terminals (PCST) and Terminal Security Solutions (TSS). This role is designed for a detail-driven professional who takes pride in accurate reporting, organized processes, and dependable month-end execution. The Specialist oversees recurring billing, reconciliations, and trend summaries that feed directly into leadership reports and financial reviews.Key Responsibilities & RequirementsCreating MSS invoices using the Multi-Company Invoice (MCI) system or Excel billing templates based on labor reports from the Regional Manager or Director of Operations.Maintain organized revenue log in Teams channels by business and location on a weekly basis.Cross-check calendars against revenue logs to ensure all jobs are invoiced weekly.Review calendars for holidays to ensure correct billing rates are applied.Pull monthly Payment Hub (POS system) revenue reports and split client commissions for the FR team to post and accrue commissions.Compile client commissions check requests for Director review and submission to AP team.Compile Quarterly Mobility / Sales staff commissions for Director review and submission to HR for payment. Send monthly reminder to ops team to update Teams files.Send Scootaround revenue by location to the FR team based on client remittance statements.Update billing and pay rates in the MCI system per contract changes for both MSS and TSS.Reconcile transportation equipment cost log against Bi360 to ensure accurate posting by location and vendor.Reconcile MSS and TSS revenue in Bi360 to ensure proper posting by location and client.Prepare monthly reports and summaries for internal stakeholders, including:Accruals list (revenue and costs) for FR review and submissionPosting errors and reclassification list for FR review and submissionMonthly and quarterly financial summary reports by business and location for Directors and VP of Operations, including revenue vs. actual, gross profit vs. actual, EBITDA vs. actual, and trend analysisRespond to ad hoc reporting requests related to labor, billing, revenue, and costs.Travel as required to support the management team.Perform additional duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with a Technology company located in West Palm Beach, FL who is looking for a Mid-Level Computer Vision Engineer to sit onsite. Our clients AO enables mobile robots,... More autonomous drones and unmanned submersibles to understand what they're seeing in our customer's dynamic, real-world environments, alerting human co-workers to potential safety, security, and maintenance anomalies. These automated inspections solutions keep humans out of harm's way, enhance system reliability, reduce operating costs and increase asset performance.The ideal candidate will have a strong background in machine learning, deep learning, and image processing techniques. You will work on developing algorithms and models for various computer vision applications to solve complex problems. Our target salary is $125K-150KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less