Job Search Results for google cloud

Insight Global is looking for an AI & Automation Manager. This role is both hands-on and strategic, responsible for defining the AI & Automation roadmap, delivering high-impact use cases, and... More building the foundational governance and operating model that will scale across contact centers.? Lead the end-to-end automation lifecycle including discovery, design, development, implementation, and measurement.? Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives.? Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience.? Establish and operationalize automation governance, standards, and KPI frameworks across the Contact Center CoE.? Serve as the primary liaison to vendor and platform partners including Five9, Verint Cloud, Salesforce, and RPA solution providers.? Prototype, test, and deploy automation use cases such as conversational AI, Verint Auto-QA, intelligent routing, RPA bots, and agent assist capabilities.? Develop and maintain the automation value realization model, quantifying operational, financial, and customer experience impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking 4 Technical Program Managers (TPgMs) to lead high-impact, cross-functional programs across engineering, product, and operations. These roles will drive execution from... More concept to delivery, with one role focused on operational excellence and the others on technical program delivery. You?ll work closely with engineering VPs, product teams, and cross-org stakeholders to ensure alignment, transparency, and measurable outcomes.What You Will Do:-Lead end-to-end execution of complex programs such as cloud migration, IAM rollout, identity and auditing initiatives, and IT-related transformations.-Own program strategy, planning, and delivery?ensuring alignment with business OKRs.-Collaborate with engineering and product teams to manage dependencies, risks, and delivery timelines.-Set up and manage program templates, documentation, and reporting processes.-Pull and analyze data from tools like Jira, define what?s valuable, and streamline workflows.-Partner with operations (e.g., Kelly) to define and document scalable processes.-Lead stakeholder meetings, track actions, and communicate program health and blockers.-Support vendor and contract management, budgeting, and CapEx/OpEx tracking.PR: $25-$29/ hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As an eCommerce Web Developer, you will design, build, and maintain e-commerce websites across platforms like Shopify, Magento, BigCommerce, WooCommerce, and custom solutions. Your role includes... More customizing themes, integrating third-party applications and payment gateways, and connecting backend systems through APIs. You?ll monitor site performance, optimize for speed and security, and ensure compliance with best practices. Working closely with UX/UI designers, you?ll enhance navigation and layout, conduct A/B testing to boost conversions, and troubleshoot technical issues. Additionally, you?ll provide ongoing support, leverage analytics tools such as Google Analytics to track user behavior and sales, and generate reports to guide marketing strategies and product decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Govern lifecycle for 200+ service accountsImplement key rotation, monitor for suspicious activityMigrate to identity-based authentication, document/runbooks, train teamsWe are a company committed to... More creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a backend engineer to help with sustainment work on an internal application that supports the internal teams with HR functions of their roles.We are a company committed to... More creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description: Lead complex technology initiatives including those that are companywide with broad impact. Act as a key participant in developing standards and companywide best practices for... More engineering complex and large scale technology solutions for technology engineering disciplines. Design, code, test, debug, and document for projects and programs. Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors. Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives. Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals. Lead projects, teams, or serve as a peer mentor. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking for an experienced Senior Technical Business Analyst to join our team. You will work closely with business stakeholders and technology teams to create both business, functional, and... More technical requirements for features and functionality to support our internal business needs. Your role will involve translating business strategy into roadmaps, troubleshooting production issues, and ensuring solutions are maintainable, extensible, and secure.Key Responsibilities:- Work as the technical leader for the product(s) your team delivers. You will be counted on as a leader in your technology space, contributing to all areas of development and operations (pre-production to production).- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.- Mentor analysts and provide technical leadership, ensuring a high standard of requirement documentation, performance, and reliability.- Conduct requirement reviews, design discussions, and drive best practices for software design, CI/CD pipelines, commerce security, and cloud architecture.- Troubleshoot and resolve production issues.- Contribute to architectural decision-making and ensure solutions are maintainable, extensible, and secure.- Dedicate a fair amount of time to the planning and discovery of tools and practices inside your given area of expertise. You will apply that knowledge by working closely with Staff Engineers to promote platform-level changeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Digital Platform Architect to join the Data and Platform Architecture team. Our client is in the early stages of a massive customer transformation project and moving 2 of... More their major commerce platforms to transactional commerce sites. They are looking for a resource who can come in and hit the ground running both technically and from a leadership perspective. They will be about 70% hands on technically with the project, and 30% leadership responsibilities. Ability to strategically scale large initiatives organizationally wideWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Designing, installing, testing network infrastructure, configurations, and equipment such as firewalls, routers, and switches?Perform routing network maintenance, patching, upgrades, and... More troubleshooting?Installing and maintaining network cabling systems (pulling, terminating, and testing)?Identifying and resolving issues related to network infrastructure?Excellent troubleshooting and analytical skill, along with excellent collaboration and communication skills with technical and non-technical users?Experience coordinating and implementing network upgrades?A combination of experience with network monitoring, scripting, and automation?Hands-on experience managing a large-scale enterprise spanning on-premises local area networks (LAN) and cloud platforms (software defined networking/SDN)?Extensive experience implementing and troubleshooting network technologies such as SD-WAN, VRFs, OSPF, EIGRP, OMP, BGP, MPLS, and multicast?Strong working knowledge of circuits management (LTE, Broadband, and dedicated T1 - 100Gb, Ethernet, etc.) and ability to run cable, as needed ?Proven ability to work in a dynamic team environment with changing requirements and competing priorities?May need to occasionally work off hours for network maintenance and changes?Lead Network Builds?Manage on prem LAN and VLANs ?Troubleshoot network outages/restore as quickly as possible?Manage network equipment among multiple locations with the DMV?Apply network security techniques to include creating VLAN?s, configuring port security, and network interfaces?Create a weekly activity reportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less