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A client is seeking a Service Desk Manager in the Birmingham, AL area. You will be responsible for overseeing Service Desk support for our diverse customer base (primarily remote/by phone, with... More occasional on-site visits). Reporting to senior IT management, the role includes providing internal team support and mentorship, as well as hands-on support and relationship management for our customers.To succeed in this role, you should have experience with:?Maintaining large-scale computer systems?Creating and maintaining servers (virtual and/or physical)?Working with networking systems?Troubleshooting complex technical issuesResponsibilities?Work with senior management to adapt, create, and lead continuous improvement programs within the team?Maintain ongoing customer relationships?Manage and mentor a team of Service Desk Technicians & Systems Administrators?Create, manage, and maintain reports (internal and customer requested)?Monitor and assign tickets to the team?Maintain SLAs and SLRs through timely ticket assignment?Manage escalations and provide timely communications to all parties?Oversee internal escalations and manage the relationship with the Engineering Team?Provide hands-on support for clients, leading the team by example?Create, expand, and maintain documentation as necessary?Enforce policies and procedures and oversee trainingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Product Manager in support of one of our large healthcare clients. This candidate will be responsible for defining product vision, managing the product roadmap,... More and aligning stakeholders across business and IT teams. Their day to day will include managing backlog readiness, prioritizing incoming work, coordinating across Agile teams, and ensuring delivery aligns with business outcomes. A qualified candidate will have experience with Agile frameworks, healthcare payer systems, and managing product lifecycles in complex integration environments.- Defining product vision, strategy, and roadmap - Managing intake, prioritization, and backlog readiness- Owning portfolio and feature epics within Agile framework - Partnering with Product Owners and Scrum Masters on delivery - Assessing demand vs. capacity and driving prioritization decisions - Managing risks, dependencies, and cross-team coordination - Defining acceptance criteria and ensuring successful delivery outcomes - Providing weekly reporting, roadmap updates, and stakeholder communicationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Junior Solutions Architect to our clients team in the St. Louis area. This person will be joining a team of 6 Solution Architects supporting their ordering operations... More organization. This person will be supporting a variety of high visibility projects, one of which is where our client is bundling their services and needing to converge parts of their systems to offer these services. This person will be responsible for looking at the interaction between several complex systems and then instructing the development teams and other architects on how to design the web services and align the systems. They'll be supporting a Springboot environment, supporting projects in a variety working with Camunda, Kafka, and Pega. This person must have experience with system level design looking at two systems and understanding how it ought to be solved. This role is 4 days on-site and 1 day remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Core hours: they cover east coast and WestcoastJust accomplish 40 hours in office. Can be flexible with daycare/pickupThe team has already created a list of tasks to complete:?Answering emails?They... More have a group email box that catches everything. To cover PTO, and making sure the emails get answered?Ability to quickly understand emails that get in???People asking questions for billing, etc and being able to answer questions for the individual.?600-700 emails/day and they should be able to knock out 80% each day?Filing paperwork for transportation to warehouses.?Making appointments with building for both pick up and dropoff?Making appointments with the buildings?39/40 hours are emails but once they get a feel for it they will start helping schedule trucks for appointments.?Will have contacts for the buildings do that the delivery will be successfulWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Full Stack Developer to our client's team in the St. Louis, MO area. This individual will be joining a team of 2 other fullstack developers and a hands on... More Development Manager. Our client is a smaller corporation where individuals where wear many hats at once and work cross functionally with different teams across the organization. This individual is being brought on to assist with a FEW new new projects building out 2 applications form scratch to assist out client's customers and internal employees. This individual will be working within an MVC framework working with .Net 8 and moving to .netcore 8 eventually. This role is 50% front end work and 50% back end development using React on the front end along with HTML, CSS, and Javascript. It is expected to write simple SQL queries, and use C#.Net on the backend for API development and must be comfortable with the service layers of an API. This individual will build polished user interfaces, creating reusable React components, build modern web applications, and involve both new development in .NET Core/React and support/enhancement of existing applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are currently seeking an Accounting Admin to work onsite in Georgetown KY. This Admin will support the IT department to process all payables to vendors the organization used along with credit card... More reports and cell phone plans for full time employees. On average, this individual will process 100-150 payments a month and will work heavily within their ERP software and Microsoft Excel. This role will include invoice management, payment processing, reconciliation, support month end close needs, and help with compliance or audit activities as needed. Ideally, we are looking for someone with a strong payments background, is comfortable operating multiple computer systems, and is extremely organized. This role will require working onsite in Georgetown KY and has a pay range of $20-25/hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Lead MES Solution Engineer to join a large food & beverage client in Plano, TX. This Lead MES Engineer will be responsible for creating and executing solutions for the... More manufacturing supply chain systems across all North American manufacturing facilities from an IT perspective. This resource will work closely with engineering teams and business supply chain teams to understand the business cases, create and recommend full end-to-end solutions, and oversee the execution of new designs. This individual will oversee the addition of new features and upgrades to an existing MES through newer technologies such as machine learning (ML), artificial intelligence (AI), and digital twins. The ideal candidate will have expert knowledge around MES and be able to interface with technical teams and business units to ensure initial ideas are conceptualized into the final product.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day:? Insight Global is supporting Orlando Health's Clinical Engineering team in hiring an entry-level Clinical Engineer Technician. This person will:? Perform routine safety checks, scheduled... More maintenance (SM/PM), calibrations, and repairs on diagnostic and therapeutic medical equipment? Utilize service manuals, documentation, and technical resources to troubleshoot and complete repairs or upgrades. ? Support the integration of medical devices with hospital IT systems and networks.? Enter documentation for all completed work to meet FDA, Joint Commission, and hospital regulatory requirements.? Communicate repair status with Supervisors and clinical departments.? Assist with incoming equipment inspections and support occasional after-hours or on-call needs.Maintain a clean, safe workshop area and uphold Orlando Health policies and HIPAA standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for... More multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Sr Manager who has a strong background in risk governance and AI model risk. it focuses on governance, risk assessment, and framework design for AI and advanced... More analytics models. The successful candidate will help define how AI models are classified, assessed, monitored, and governed, working closely with Model Risk Management, Quantitative teams, and business stakeholders. Additionally, they will have high visibility and broad stakeholder impact, supporting both first-line and second-line risk activities as AI adoption accelerates.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less