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Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients... More regarding payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include: ?Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.?Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.?Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.?Provides analysis and service for all products?Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.?Maintains accurate information and documentation in Salesforce Customer First Platform.?Required to utilize multiple administration systems to service clients.?Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.?Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.?Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.?Develops and maintains positive working relationships with internal and external clients.?Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.?Proactively conducts conservation efforts to retain business.?Processes all work requests received through Imaging from various departments within established service levels.?Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.?Services walk-in clients to the Home Office.?Performs other duties as assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Design, build, and maintain custom Shopify themes and features using Liquid, HTML5, CSS/SCSS, and JavaScript (ES6+/React).? Build and optimize back-end services, custom Shopify apps, and API... More integrations (Node.js preferred).? Integrate systems such as payment processors, CRMs, fulfillment, analytics, and subscription tools.? Optimize Core Web Vitals, page speed, and mobile performance.? Collaborate with marketing and design teams to roll out promotions and product launches.? Manage staging environments, Git repositories, and deployment pipelines.? Troubleshoot bugs, performance issues, and compatibility problems.? Maintain strong site security, uptime, and scalability standards.Contribute ideas for improving conversion, automation, and data flow efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-3 years of Business Analyst experience-Digital Product Portfolio Background-Azure DevOps OR Jira experience -Testing experience ? experience writing test cases-extensive experience gathering... More requirements-ability to present to stakeholders-BA in related fieldWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Transducer Technician to join a specialized team building precision sensors that power advanced testing and simulation systems and technologies. This hands-on role... More involves assembling and functionally testing custom and standard strain-gage-based transducers using engineering prints and work instructions. Tasks include soldering, wiring, and small-component assembly under microscopes to ensure accuracy and quality.This individual will troubleshoot issues, support engineering on prototypes and calibration projects, and contribute to process improvements. This is an on-site position in a clean, lab-based environment with flexible work schedule for 4 ten hour shifts. The role offers long-term growth and the opportunity to work on technology used globally in aerospace, automotive, biomedical, and other industries.Key Responsibilities:- Assemble and test strain-gage-based transducers per engineering specifications - Perform soldering, wiring, and small-component assembly under microscopes - Troubleshoot and resolve issues related to design, materials, or processes - Maintain accurate records and update documentation as needed - Support engineering with prototypes and special calibration projects - Suggest and implement process improvements for efficiency and quality - Follow 5S principles to maintain a clean and safe work environment - Collaborate with team members and cross-train in multiple areasWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

our client is searching for a PM to manage their financial workflow projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic... More selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is sourcing for a skilled Java/Spring Boot Developer to join a leading health solutions company that provides healthcare and retail pharmacy services. You will be responsible for... More designing, developing, and maintaining scalable backend services and APIs using Java and the Spring ecosystem. The ideal candidate is passionate about clean code, microservices architecture, and cloud-native development. This position will be assisting with a google cloud migration and third party A/R applications. This position is hybrid onsite in Rhode Island, 1-2 days per week, as a 6-month contract with opportunity for extension. Compensation: $_40_/hr. to $_50_/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on day one of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a principal firmware test automation engineer to support a local client. In this role you would:- Develop and maintain a robust test automation framework for... More battery-operated, handheld electronic reduced-risk inhalable products- Implement new automated tests within the framework to ensure comprehensive firmware coverage and reliability- Regularly review and update technical documentation related to the framework and test procedures- Collaborate with cross-functional teams to diagnose and resolve firmware related issuesHourly rate: 60 - 70/hr based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Carrier Sales Representative for one of their premier clients in the North Houston area. This role is a weekend shift and will be required to work Friday - Sunday 8 AM - 9... More PM. This role will need to be readily available for their clients when issue may arise. The Carrier Sales Representative will be responsible for a territory and customers within that territory will be their clients. This position will be dealing with flatbed / out of gauge carriers. He/ She will need to have experience with heavy haul shipments. The ideal candidate has some customer service background and excellent communication. This role does have the opportunity to make commission once the candidate hits the goal metric. He / She will have a driven personality and have a passion for sales.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Practice Assistant (PA) performs a wide range of services, including administrative and?legal?support. As part of a team, the Practice Assistant will provide excellent quality service to all... More internal and external clients, including his/her assigned practice group of attorneys, as well as other attorney teams as needed. The PA position requires the ability to organize and expedite the workflow of lawyers and?legal?staff members. The PA position requires the ability to perform duties of a responsible and confidential nature, with the skill to multi-task for several individuals. This position requires a self-starter who exhibits a proactive approach and takes personal initiative for the execution of work.??The PA coordinates complex workflows.??The individual needs to be an excellent communicator, who reports information regularly and accurately to key stakeholders. The PA cultivates positive working relationships at all levels of the Firm and helps navigate the organization on behalf of his/her lawyer assignments. The position requires a professional demeanor at all times and in all situations.?Duties include the below:-Plan and coordinate attorneys? schedule, appointments, conferences and meetings.-Manage and coordinate extensive and complex domestic/international travel arrangements. Prepares business itineraries and business-trip documentation packs.-Manage and submit expense reports.-Answer, screen, and place calls in a professional manner.-Accurately record phone messages and promptly inform attorneys.-Keep legal staff apprised of the status of work and any problems encountered with systems or programs.-Monitor, review and organize, according to priority, all incoming correspondence.-Draft, proofread for accuracy, and release time sheets.-Maintain accurate client and matter lists.-Complete conflict search reports and opening entries.-Assist with client development, marketing initiatives, and proposals.-Assist with client billing.-Draft routine letters, memos, and reports.-Create and maintain files.-Meet and greet clients with courtesy and tact.-Assist with overflow work and practice specific responsibilities.-Arrange overtime coverage with Document Production for attorneys.-Keep Desk Reference information up to date and easily accessible for use by other Practice Assistants.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is working with a company that is undergoing a significant GTM Technology transformation with an AI-first approach, and we're looking for a highly experienced Senior SFDC Admin / GTM... More Tooling Specialist to join our team. This role is critical to evolving our 15-year-old Salesforce implementation, addressing technical debt, and ensuring the optimal performance and integration of key GTM platforms. You'll also be instrumental in identifying and leveraging AI-driven solutions within the administrative scope. You will work closely with East Coast teams, requiring flexibility in your hours.Key Responsibilities:?Serve as the primary Salesforce Administrator, responsible for the daily configuration, maintenance, and improvement of our Salesforce Sales Cloud and Service Cloud instances.?Lead the optimization and refactoring of existing Salesforce declarative automation (Flows, Process Builder, Workflow Rules) and configurations to enhance efficiency and reduce technical debt.?Manage and maintain integrations between Salesforce and critical GTM tools, with a primary focus on Salesloft, ZoomInfo, and Marketo, ensuring data hygiene and reliable data flow.?Deep understanding and optimization of lead flows within Salesforce, from initial capture through routing, assignment, and conversion, ensuring seamless transitions across integrated GTM tools.?Proactively identify opportunities to leverage AI and machine learning features to automate administrative tasks, improve data quality, and enhance sales and marketing effectiveness, particularly within lead management and nurture flows.?Evaluate and recommend native Salesforce AI-powered solutions or app exchange products for lead scoring, customer segmentation, and predictive analytics that can be implemented declaratively.?Collaborate with business stakeholders to gather requirements, translate them into scalable declarative Salesforce solutions, and prioritize an AI-first mindset where applicable.?Manage user roles, profiles, permission sets, public groups, and sharing rules.?Develop and maintain reports and dashboards to provide insights into GTM performance.?Diagnose and resolve complex administrative and data-related issues within Salesforce and integrated GTM platforms.?Contribute to the strategic evolution of our GTM tech stack, identifying opportunities for improvement and innovation, with a strong emphasis on AI capabilities.?Ensure data integrity and best practices across integrated systems to support AI model training and performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less