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The IT Operations & Service Delivery Manager is responsible for ensuring consistent, high quality delivery of managed IT services provided to all 70+ customers. This role bridges technical execution,... More client relationships, contracts, vendors, and internal operations to ensure services are delivered efficiently, profitably, and in alignment with client expectations.Onsite expectations are preferably 4 days a week. Some flexibility will be permitted as needed for the onsite requirements. This will ensure proper escalations with team and customers are met with the technicians. Schedules for the field technicians are handled and coordinated with efficiency for job locations and priority. Key ResponsibilitiesService Delivery & Operational Management?Ensure IT service delivery aligns with contractual commitments and operational standards.?Establish and maintain operational procedures, documentation standards, and service workflows.?Identify opportunities to improve service quality, consistency, and operational efficiency through standardization and automation.Client Relationship Management?Act as a primary point of contact for operational and service related client needs.?Build and maintain strong, long term client relationships focused on trust and value delivery.?Lead regular service reviews with customers, addressing performance, risks, and improvement opportunities.?Partner with leadership to align service delivery with client business goals.Contract & Service Management?Manage managed services agreements, statements of work, and service contracts.?Ensure services delivered remain within agreed scope and pricing structures.Billing & Financial Coordination?Review service usage, licensing allocations, and workstation reporting to support accurate invoices.?Assist leadership with pricing strategy, margin analysis, and cost optimization initiatives.Vendor & Technology Partner Management?Manage relationships with technology vendors, distributors, and service providers.?Evaluate vendors based on reliability, cost, security posture, and service alignment.?Coordinate vendor escalations, support cases, and technical engagements as needed.?Track emerging technologies and vendor offerings to improve service delivery and competitiveness.Team Support & Enablement?Ensure staff follow established standards, procedures, and best practices.?Promote consistency in service delivery across all client environments.?Collaborate with leadership to identify training needs and operational gaps.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly analytical and communicative professional with prior PMO experience to support project and portfolio management reporting, insights, and decision making. This role will... More partner closely with PMO leadership, project managers, and executives to translate complex project data into clear, actionable dashboards, with a strong emphasis on Power BI and support for an ongoing migration from Power BI to Sigma.The ideal candidate understands how portfolios are managed in practice?not just how data is visualized?and can communicate insights confidently to both technical and non technical stakeholders.________________________________________Key ResponsibilitiesPMO & Portfolio Support?Partner with PMO leadership to support enterprise project and portfolio management (PPM) processes?Translate PMO reporting standards, governance requirements, and KPIs into scalable analytics solutions?Support portfolio level decision making by providing visibility into project health, risks, financials, and capacityDashboard Development & Analytics?Design, build, and maintain project and portfolio dashboards, including: oPortfolio and project health (RAG status)oFinancial performance (budget vs forecast vs actuals)oSchedule, milestones, and delivery confidenceoRisks, issues, and dependenciesoResource capacity and utilization?Build and enhance Power BI dashboards, including data models, measures, and report logic?Support and contribute to the migration of reporting and dashboards from Power BI to Sigma, ensuring continuity, data accuracy, and usability?Partner with stakeholders to validate requirements and ensure dashboards meet PMO and executive needsData & Systems Integration?Work with data from project and portfolio management tools (e.g., Smartsheet, MS Project, Planview, Jira, ServiceNow, Azure DevOps)?Collaborate with IT, finance, and delivery teams to align on data definitions and quality?Support ongoing dashboard enhancements as PMO maturity and reporting needs evolveCommunication & Stakeholder Engagement?Act as a trusted analytics and reporting partner to PMs, program managers, and senior leaders?Clearly communicate insights, trends, and risks through dashboards, presentations, and discussions?Translate complex data into concise, executive ready narratives?Facilitate conversations around portfolio health, prioritization, and tradeoffsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Data Engineer, you?ll play a crucial role in ensuring seamless data flow within Foundry. You?ll work closely with cross-functional teams to design, implement, and maintain robust data... More pipelines.Your expertise will contribute to the success of our organization?s data-driven initiatives. As a Data Engineer you will be involved in Business requirements, problem statements and developing end-to-end solutions using Palantir. Incumbent will play a paramount role in transforming the Organization on Palantir. This role is not limited to only Data Engineer as it also demands exciting responsibilities of Business analyst.Secure, scalable, and resilient integration of diverse data sources.Leverage 200 data connectors using an extensible plugin-based paradigm.Configure flexible ingress topology (agent-based, REST, JDBC, etc.).API Integration: Integrating Palantir with other systems and applications using APIs for seamless data flow.Handle multi-modal data (structured, unstructured, streaming, IoT, geospatial).Treat data like code (versioning, branching, full change management).2. Data Transformation:Implement low-code/no-code transformations using tools like Preparation and Contour.Should have knowledge of Typescript, AIP Natural Language.Ensure full provenance through the Job Spec paradigm.Machine Learning and AI: Familiarity with integrating machine learning and AI capabilities within the Palantir environment for advanced analytics.3. Pipeline Orchestration:Design and manage data pipelines using Pipeline Builder and code repositories.Generate applications using Workshop or Slate.4. Ontology Management:Create and manage ontology objects.Analyze data using tools like Code Workbook, Contour, and Quiver.Debugging & Trouble shootingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a DevOps Manager to lead and mentor a globally distributed DevOps team while partnering closely with engineering, product, QA, security, and IT teams to enable fast,... More secure, and reliable software delivery. They will drive platform engineering initiatives, including building and scaling internal developer platforms that reduce friction and enable self-service infrastructure provisioning. The role will oversee CI/CD pipelines, GitHub-centric workflows, infrastructure-as-code, and containerization strategies across AWS environments. They will also be responsible for embedding shift-left security, SRE practices, observability, and governance into the delivery lifecycle while ensuring compliance with SOC 2 and regulatory standards. Additionally, this person will manage cloud cost optimization efforts and track key DevOps metrics such as deployment frequency, lead time, MTTR, and change failure rate. The role will act as a trusted advisor to senior leadership, helping shape long-term DevOps and platform strategy.Compensation for this role is 165-185k per year annually plus bonus. Compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include generous paid time off, medical and dental insurance offerings, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Product Owner with a strong background in data analytics and platform migrations to join a leading financial institution in Toronto on a contract basis. This individual... More will play a key role in driving the delivery of business-critical data and analytics initiatives, with a focus on BI platform implementations and migrations.The Product Owner will act as the primary liaison between business stakeholders and technical teams, gathering and refining requirements, prioritizing the product backlog, and ensuring alignment across cross-functional groups. This role requires strong stakeholder management skills, as the individual will be working closely with both business leaders and IT teams to drive end-to-end delivery.The ideal candidate brings experience working on BI or analytics platform migrations (e.g., Tableau, Power BI, ThoughtSpot), with a solid understanding of underlying data structures, ETL processes, and data modeling. They will be responsible for ensuring that business needs are accurately translated into technical requirements and delivered effectively within a fast-paced, enterprise environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Desktop Support Technician to support the University of Arizona?s research computing environment, which provides secure computational storage and infrastructure for... More researchers working with government-controlled data (e.g., Department of Defense, NASA).This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.? Perform manual software updates, OS upgrades, and maintenance on ~22 Windows-based physical machines? Upgrade systems from Windows 10 to Windows 11 using established procedures? Install and update applications by manually launching and executing updates across systems? Use elevated credentials responsibly to maintain secure environments? Follow structured processes and checklists to ensure systems are compliant? Troubleshoot basic technical issues (~20% of workload)? Document updates and track progress using existing ticketing systems? Coordinate with researchers and internal stakeholders via email to schedule device access and updates? Provide white-glove, desk-side IT support while maintaining professionalism and strong relationships? 70% Hands-on execution: updates, installs, system maintenance? 30% Communication: coordinating schedules, providing updates, documenting work? Work type: ? ~80% structured / repeatable updates? ~20% troubleshooting / issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role partners closely with senior leaders to shape and execute HR strategies that support organizational goals, leading workforce planning, organizational design, and change initiatives while... More delivering data driven insights for informed decision making. It maintains regular collaboration with divisional leadership, advising on restructures, succession planning, and training effectiveness. The position manages cross functional HR projects?including restructuring efforts, policy deployments, and system implementations?by establishing clear plans, tracking milestones, addressing risks, and driving ongoing process improvements. It serves as a key resource for employee and labor relations, handling conflict resolution, policy interpretation, grievance processes, contract administration, and collective bargaining preparation, while supporting leaders in performance management and fostering a productive, compliant workplace. The role conducts impartial workplace investigations, gathers and analyzes evidence, documents findings, and recommends appropriate actions with strict confidentiality and legal alignment. It produces and interprets HR reports to identify trends, risks, and opportunities, presenting actionable insights to leadership. Compensation: $40/hr to $45/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Prudential?s Dev Tooling Team is working alongside the Security Team to roll out a Zscaler migration. They need someone to work alongside the developers on the team during the Zscaler migration and... More identify trends of what is or isn?t working. Every dev tooling out there has hooks into a proxy for certain capabilities. This person will be receiving tickets, understand what?s going wrong, troubleshoot it, fix it, and document the steps taken to identify themes and areas for development improvement. The right person will be a jack of all trades in regards to coding, troubleshooting, debugging endpoints, and identifying bugs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking two experienced Project Managers to support a global law firm on business facing initiatives.The roles sit within an IT governed project portfolio, with a focus on operational and... More business change rather than pure technology delivery.These Project Managers will help drive firmwide initiatives that impact legal, operational, and business teams.Key ResponsibilitiesDeliver end-to-end project management for business facing initiativesManage multiple projects within a broader portfolio structurePartner with legal, operational, and business stakeholders to define scope and outcomesCoordinate with IT teams, including Enterprise Architecture, where requiredTrack milestones, risks, dependencies, and delivery progressProvide clear status reporting and governance updatesSupport change management and adoption across the firmTargeting $60-115 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an executive support IT Specialist. This individual must have 15+ years of IT Specific and extensive experience supporting VIP stakeholders at an organization.We are a... More company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less