Job Search Results for Customer Service

Remote Program Manager

5+ years of Project Management experience, hands on program and project management in application development working closely with product teamsExperience working on projects in the Marketing... More Technology spaceProgram Management needed: Experience managing a group of projects that all ladder up into a larger initiative at a Program Manager level (not just managing an individual workstream)Understanding of how the IT systems connect, dependencies, sequencing of events for project launchSoft skills are key, know how to manage stakeholders, communication skills, risk management, dependency tracking Someone who can read between the lines and push back for information, hold people accountable to deliverables while building strong relationships with stakeholders. Experience managing Rag StatusGeneral understanding of budget and how it's being used, filling out a monthly financial reportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Deal Desk Analyst

DFIN is seeking a detail-oriented Deal Desk Support Analyst to provide operational support to our global sales team. This role ensures that quotes, pricing structures, and deal configurations are... More accurately created and aligned with established commercial policies and thresholds. The analyst will work closely with sales reps to prepare quotes, validate terms, and support approval workflows within a clear, prescriptive operational framework. This is a high-volume, process-driven role that requires accuracy, responsiveness, and strong adherence to governance and documentation standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Retail Technology Account Manager

Job Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and... More support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Search Jobs by KeywordSearchSearch Jobs By CategorySearch Jobs By LocationZip Code25 MilesSubmit Zip Code and Radius SearchSearch Jobs By Job TypeSearch By BrandView Remote & Hybrid JobsView All JobsAssociate LoginRetail Technology Consultant - South/Central FLJob DetailsApply Refer a Friend Save Job BackShare This Page Share on Facebook Share on Twitter Share on LinkedIn Share via EmailJob Ref:175321 Location:North Miami, FL Location Flexibility:Onsite Category:IT Job Type:Full-time Job Status:Non-exempt Pay BasisYearly Pay Range$56,400 - $107,500 Annually ($27.12 - 51.68 Hourly) BrandUNFIJob Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Job Responsibilities:Core ResponsibilitiesManage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers, in conjunction with Regional R/T Director and Manager, Regional Marketing, Category Management and Development departments. Interact with Regional R/T Director to develop territory specific R/T marketing plan to attain UNFI Corporate R/T and Regional goals that improve Wholesale food profit performance, increase retailer participation, and improve retailer profitability Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues. Identify where R/T products may provide benefit to solve operational issues. Recommend solutions and work with store management to implement solutions Diagnose retailer operational issues that are specific to R/T products. Develop and recommend solutions to these operational issues. Coordinate corrective action with store management, Regional R/T and Corporate R/T to implement solutions and/or resolve issues. Inform Regional R/T Director and/or Corporate R/T Product Manager on the status of these issuesExecute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation and training. Adhere to Region/Corporate policies for Retailer equipment purchasing and Region capital purchasesProvide on-site customer support when required for R/S product offerings. Interact with the Regional R/T Manager to initiate the hardware/software maintenance for all R/T products installed at retail throughout assigned retail territory. Monitor service provider performance, remain informed of developments, and take corrective/appropriate actionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Toshiba POS Engineer

Insight Global is searching for a Sr. Level Software Engineer to support our retail client based in Pittsburgh PA. This individual will be joining their Point of Sale (POS) team in support of a... More proof-of-concept project that will run to the end of their fiscal. This individual will be taking over some of the day-to-day work while the SMEs on the team move the project forward. You will help determine programming requirements for systems and designing flexible frameworks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Staff Data Engineer

Insight Global is seeking a Staff Data Engineer to join our actuarial consultant customer 100% remotely. In this position as a Staff Data Engineer of our client?s Data Platform, you will be... More responsible for designing and implementing robust Data Platform solutions that meet business objectives while ensuring compliance with industry-leading data privacy standards. You will collaborate closely with cross-functional agile teams to drive data architecture decisions, implement best practices, and contribute to the success of our client?s projects. What you will be doing:?Acts as a subject matter expert and thought leader within the Data Platform Domain?Data Strategy: Serves as a thought leader in data processing design and implementation, defining advanced structure for moving, storing, and maintaining high-quality data.?Team Leadership: Leads projects by managing timelines, coordinating teams, and communicating project statuses. Influences organizational direction through effective leadership and strategic collaboration?Data Governance and Security: Serves as a subject matter expert on governance standards, continuously aligning data practices with evolving industry best practices and requirements?Project Management and Scope of Work: Contributes to defining the overall vision and strategy for data engineering within the organization, ensuring alignment with organizational goals and long-term objectives?Results Orientation: Establishes visionary goals, advises on strategic plans, employs advanced monitoring, influences high-level stakeholders, and delivers transformative results?Data Platform: Expansion of our Data Warehouse(s) and Lakehouse solutions for a healthcare data focused enterprise?Data Governance: Configuring and maintaining unity catalog to enable enterprise data lineage, data quality, auditability and data stewardship?Data Security: Building out Data Security protocols and best practices including the management of identified and de-identified (PHI/PII) solutions?Access Management: Always ensure a policy of least privilege is followed for anything being implemented?External Data Products: Building data solutions for clients while upholding the best standards for reliability, quality, and performance?ETL: Building solutions within Delta Live Tables and automation of transformations?Medallion Architecture: Building out performant enterprise-level medallion architecture(s) ?Streaming and Batch Processing: Building fit-for-purpose near real-time streaming and batch solutions ?Large Data Management: Building out performant and efficient enterprise solutions for internal and external users for both structured and unstructured healthcare data?Platform Engineering: Building out Infrastructure as Code using Terraform and Asset Bundles?Costs: Working with the business to build cost effective and cost transparent Data solutions?Pipeline/ETL Management: You will help architect, build, and maintain robust and scalable data pipelines, monitoring, and optimizing performance?Experience working with Migration tools i.e. Fivetran, AWS technologies and custom solutions?Identify and implement improvements to enhance data processing efficiency?Design and implement reliable and resilient Event Driven data processing?Experience with building out effective pipeline monitoring solutions?Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Delta Live Tables, Python, Scala, and cloud based ?big data? technologies?API Development: Drive our design and implementation of internal APIs for integrating data between different systems and applications?Integration with external systems utilizing API driven processes to ingest data?Develop APIs built on top of datasets for internal systems to consume data from Databricks?Experience integrating with external APIs including but not limited to Salesforce, Financial systems, HR systems and other external systems?Data Modeling: Lead design, implementation, and maintenance of standards based (FHIR, OMOP, etc.) and efficient data models for both structured and unstructured data?Assemble large, complex data sets that meet functional and non-functional business requirements?Develop and maintain data models, ensuring they align with business objectives and data privacy regulations?Collaboration: Partner internally and externally with key stakeholders to ensure we are providing meaningful, functional, and valuable data?Effectively work with Data, Development, Analysts, Data Science, and Business team members to gather requirements, propose, and build solutions. ?Communicate complex technical concepts to non-technical stakeholders and provide guidance on best practices.?Ensure that technology execution aligns with business strategy and provides efficient, secure solutions and systems?Gather requirements and build out project plans to implement those requirements with forecasted efforts to implement?Processes and Tools: Identify, design, and implement internal process improvements: oautomating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.?Build analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.?Create data tools for clinical, analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.?Lead investigation of new tooling, develop implementation plans, and deployment of necessary toolingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Airtable Specialist

We are seeking an Airtable Consultant to lead a critical initiative: transforming how Paid Media campaigns are managed. These campaigns represent multi-million-dollar investments across digital,... More social, TV, radio/podcasts, and out-of-home channels, and currently rely on fragmented Google Docs and manual processes. Your mission will be to design and implement a unified Airtable ecosystem that streamlines workflows for campaign planning, asset tracking, creative approvals, tagging, versioning, delivery, and reporting?eliminating inefficiencies and reducing risk of errors. This role is pivotal to enabling automation, improving collaboration, and unlocking Airtable AI for advanced solutioning. If you thrive in ambiguity, have deep Airtable expertise, and can deliver scalable solutions for high-stakes marketing operations, we want to hear from you! ResponsibilitiesPartner with Paid Media, Marketing Solutions, and cross-functional teams to define and elevate workflow strategy within AirtableCapture current-state processes and design future-state workflows for campaign managementBuild and implement Airtable solutions leveraging AI, automation, custom scripting, and integrationsConsolidate fragmented campaign data into a single Airtable ecosystem for all brandsDefine and communicate the value story for all enhancements and projectsManage demos, user acceptance testing, and stakeholder communicationsProvide training and enablement for teams to maximize Airtable adoption and efficiencyLead cross-functional teams to deliver complex projects iteratively in a dynamic, agile environmentOffer occasional off-hours support for critical deployments or urgent issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

LATAM - Sr. Product Manager

THE TEAMThe Marketplace Product team for our client owns the fan-facing experience across web and mobile. This team ensures fans can easily discover, evaluate, and purchase tickets for live events... More they care about. The group partners closely with engineering, design, marketing, and operations to deliver reliable and transparent buying experiences at global scale.THE ROLEAs a Senior Product Manager on the Purchase team, you will own key product capabilities that support ticket pricing and availability across the our clients marketplace.You will focus on how pricing, fees, and inventory are presented to fans throughout the purchase journey. Your work ensures fans clearly understand what tickets are available, what they include, and what they cost before they buy.This role emphasizes functional product ownership, stakeholder collaboration, and outcome-driven execution. You will translate business needs into clear product requirements, prioritize roadmaps, and guide delivery from concept through launch and continuous improvement.Your work will directly support our clients' goals around pricing transparency, marketplace consistency, and fan trust across first-party and partner experiences.WHAT YOU WILL DOOwn the end-to-end product lifecycle for pricing and availability experiences across the marketplaceDefine product vision, roadmap, and success metrics aligned to fan experience and business goalsPartner with engineering and design to deliver reliable, scalable solutions that support real-time purchasingGather and translate business requirements such as pricing rules, fees, taxes, and inventory states into clear product definitionsCollaborate with legal, compliance, and operations teams to ensure regional and regulatory requirements are metDrive initiatives focused on pricing transparency and consistent fan-facing experiencesUse data and feedback to evaluate performance, identify opportunities, and guide continuous improvementCommunicate progress, risks, and tradeoffs clearly to cross-functional partners and leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote ServiceNow Developer

Insight Global is seeking a skilled ServiceNow Developer or Configuration Specialist to support ServiceNow IRM and TPRM configuration. This role will focus on administering and configuring ServiceNow... More Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs, while ensuring internal platform configuration standards are met. This effort is supporting a major ServiceNow migration from Archer, so any prior experience of that kind is helpful. Compensation: $50-60/hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Digital Services Project Manager

Insight Global is sourcing for a Digital Services Project Manager sitting fully remote, working EST hours for a leading North American wholesale distributor of grocery products. This Project Manager... More will lead and deliver digital service initiatives focused on enterprise EDI modernization, backend application-to-system integrations, and internal digital architecture enhancements. This role oversees project intake, planning, execution, and delivery for technical initiatives across EDI (map buildouts, upgrades, architectural enhancements), digital integration efforts between applications and backend sources, and other digital transformation work. The Project Manager will also manage and track budgets for the Digital Services organization, requiring strong financial acumen and comfort with budget planning, forecasting, and reporting. The ideal candidate brings strong technical project management experience, exceptional communication abilities, and a proven track record driving cross-functional technology initiatives to completion. Day-to-Day Responsibilities Manage multiple digital service and integration projects throughout the full project lifecycle.Lead EDI-related initiatives, including architecture updates, upgrades, and map buildouts.Oversee backend digital integration projects that enable application connectivity to internal systems and data sources (architecture, new connections, modernization work).Conduct project planning, build work plans, assign responsibilities, and manage resource needs.Track, report, and maintain project budgets, financial forecasts, and spend alignment.Collaborate closely with engineering, architecture, development, and vendor teams on project execution.Identify risks, manage issues, remove roadblocks, and ensure timely delivery.Prepare and deliver project status reports to leadership and stakeholders.Ensure all project documentation, artifacts, and deliverables are accurate, complete, and properly stored.Support quality assurance activities, testing readiness, and deployment coordination.Occasionally work outside normal business hours to support critical project milestones. Key Responsibilities Manage and deliver digital service projects across EDI, integrations, and backend technology platforms.Ensure alignment of project scope, timeline, and budget with organizational goals.Lead cross-functional and vendor collaboration to deliver scalable digital solutions.Act as primary intake for new project requests within the Digital Services function.Maintain financial oversight of departmental budgets, including budget tracking, reporting, and variance analysis.Ensure solutions follow enterprise standards, security requirements, and best practices.Coach or guide junior PMs or project contributors when needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mid-Level React Engineer, eCommerce

- Building modern web experiences using React, powered extensively by Sitecore CMS- Delivering fast, accessible, mobile-first UI that is authorable, resilient to real-world content variation, and... More built with strong automated test coverage- Build React UI components integrated with Sitecore CMS (authorable, reusable, resilient- Implement mobile-first responsive UI and ensure strong accessibility (WCAG-minded- Optimize performance and stability (Core Web Vitals: LCP/CLS/INP- Integrate with APIs and handle loading/error/empty states clean- Support controlled rollouts and A/B testing / experimentation in a clean, performance-safe way (Optimizely experience is a plus)- Own quality end-to-end through automated testing and the right level of code coverage- Use modern AI-assisted development tools responsibly to improve productivity, code quality, and developer velocityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less