Job Search Results for it

Insight Global?s SaaS Client is seeking a highly skilled Senior Systems Cloud Administrator with strong experience in Microsoft Azure, Windows Server administration, and Linux systems within hybrid... More cloud environments. The ideal candidate excels in cloud infrastructure, automation, troubleshooting, and maintaining secure, high availability systems across both on prem and Azure environments.Key ResponsibilitiesAzure Administration?Manage Azure services such as virtual machines (Windows & Linux), storage accounts, virtual networks, identity, policies, and monitoring.?Oversee Azure server side backup operations, including protection policies, restore testing, retention strategies, and integration with on prem systems.?Work extensively with Azure networking: oVNets, NSGs, Subnets, Load Balancers, storage types, and deployment types.oUnderstand deployment patterns and infrastructure layout in Azure.Troubleshooting & Operations?Diagnose and resolve issues related to operating systems, server side networking, cloud workloads, access control, and application performance.?Support disaster recovery procedures, system restorations, and root cause analysis within hybrid cloud environments.Documentation & Knowledge Transfer?Produce clear documentation covering operational processes, troubleshooting steps, and infrastructure standards.?Provide training or knowledge-sharing to IT operations and other technical teams.Systems Lifecycle & Backup?Perform builds, upgrades, and lifecycle management for servers in both cloud and on prem environments.?Support backup and restore operations leveraging Azure Backup and related tooling.Production Support?Deliver second level support for cloud services, compute resources, storage platforms, and server infrastructure.?Participate in after hours on call rotations as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionInsight Global is seeking an Office Coordinator for a growing professional services organization in Southfield, MI. This individual will serve as the face of the office and first point... More of contact for clients, business partners, and team members while helping create a welcoming, polished, and highly organized environment.This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and supporting a high-performing team. The ideal candidate is professional, detail-oriented, dependable, and takes pride in creating positive first impressions while ensuring day-to-day office operations run smoothly. Day-to-Day Responsibilities? Serve as the first point of contact for clients, guests, advisors, and team members? Manage front desk operations including answering phones, routing calls, greeting visitors, and handling inquiries professionally? Coordinate conference room scheduling, meeting preparation, office events, trainings, and hospitality logistics? Support advisors and leadership with administrative and operational needs? Maintain office organization, supplies, vendor relationships, and facility-related requests? Receive, distribute, and coordinate incoming and outgoing mail, packages, and shipments? Assist with client service requests including policy updates, billing inquiries, claims support, and administrative requests? Support advisor onboarding, licensing, contracting, and compliance-related processes? Coordinate third-party requests including medical records and examinations? Manage office equipment and coordinate with vendors and IT support when necessary? Partner with leadership to foster a positive workplace culture and exceptional client experienceCompensation: $45,000-$55,000Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Denver office - The shift is... More 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position SummaryWe are seeking an experienced Project Manager to lead enterprise technology deployment and rollout projects from planning through completion. This role serves as the primary point of... More contact for customers while coordinating cross-functional teams to ensure projects are delivered on time, within scope, and with a high level of customer satisfaction.ResponsibilitiesManage multiple technology deployment projects across various customer locations.Develop project plans, schedules, timelines, and status reporting.Serve as the primary customer contact throughout the project lifecycle.Coordinate with operations, logistics, inventory, field services, and sales teams to ensure successful execution.Monitor project milestones, risks, dependencies, and issue resolution.Track deployment progress and provide updates to customers and leadership.Ensure alignment between customer requirements, inventory availability, and deployment schedules.Support process improvements, workflow optimization, and project best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Texas based Credit Union is seeking Field Teller Deployment Technicians to support a large-scale branch technology refresh across their 70+ U.S. locations, including branches in Texas, Utah, and... More Colorado. This is a short-term weekend contract engagement where technicians will travel to assigned branch locations on Saturdays to uninstall existing teller equipment and install new teller hardware, ensuring branches are fully operational by Monday morning. The ideal candidate is a reliable, hands-on tech who can work independently, follow structured deployment procedures, and complete tasks efficiently within a defined 4-hour window.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global customer is seeking a Sr. Ultra-Pure Water Engineer to design, install and commission the UPW systems for a new manufacturing facility in North Phoenix. This role is one of the... More first key roles being hired at this new facility so there is immense opportunity for upward mobility in the future. It is expected that this person is capable of making an immediate impact without much training or oversight. Key responsibilities include: - Reviewing engineering drawings, submittals and driving construction project schedules. - Partnering with UPW vendors to ensure proper equipment installation and commissioning. - Update and distribute UPW system documentation, manuals, and processes. - Train the initial team of technicians for the UPW team. - Develop preventative maintenance systems and emergency response procedures.- Further responsibilities related to capacity planning, and overall optimal system performance as the facility scales. This role will operate full-time on-site at the new facility, including working out of construction trailers until the office is open in about 12 months. This is a full-time role and we can offer a salary between $130k and $170k plus bonuses and a generous benefits package. Exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Patient Access Representative within a call center environment in the Los Angeles, CA area. This person will be responsible for handling about 50+ calls per day for a... More Cancer Center in the Los Angeles area. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care, speaking with clinical staff, responding to voicemails/emails, and handling work queue items. This position is fully on-site for training. Once trained, it will go fully remote (on average based on performance you could go remote anywhere from 2-3 months). Shift time will either be a start time between 7:45am-9am for an 8 hour shift. Training will be 8:30am-5pm however.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Customer Success Manager is the primary relationship owner for an assigned portfolio of customers. Reporting to the Director of Customer Success, this role is responsible for driving adoption,... More delivering measurable value, and securing long-term retention and revenue growth across their book of business. You will partner closely with customers from post-onboarding through renewal and expansion by building strong relationships, gaining a deep understanding of their business and operational goals, then translating those goals into platform outcomes, and proactively ensuring they are continuously realizing value. You will be the customer's internal advocate and the company's external representative simultaneously. This role requires someone who is equally comfortable in a strategic business review with a VP of Fleet Operations as they are digging into product usage data to diagnose a stalled adoption curve.The Role This is not a support role. This is a value-delivery and revenue growth and retention role. The Customer Success Manager (CSM) owns the customer relationship after onboarding is complete and is accountable for what that relationship produces: adoption, retention, expansion, and advocacy. You carry a book of business. You own the renewal. You identify the upsell. You build the kind of customer relationships that turn satisfied users into vocal advocates. The CSM is responsible for driving customer adoption, value realization, retention, and growth across an assigned portfolio of accounts. The CSM serves as a trusted advisor to customers, helping them achieve their desired business outcomes through effective onboarding, engagement, enablement, and strategic account management. You'll operate within the playbooks and frameworks built by the Director of Customer Success, and you'll contribute to improving them. You'll work cross-functionally with Sales, Support, Product, and Onboarding to ensure customers never fall through the cracks and when they succeed, we understand exactly why so we can replicate it. Why This Role Matters: Customer acquisition is expensive. Retention is everything. The CSM is the single most important variable in whether a customer renews, expands, or churns and in whether they become a reference, a case study, or a cautionary tale. In a market where fleet operators have options, the quality of the customer success experience is a meaningful competitive differentiator. This role is where that differentiation lives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Design and detail the machine. Architect multi-axis gantry systems, structural frames, sheet metal enclosures, and CNC-machined stages. Select linear guides, ball screws, motors, bearings, and drives... More to hit accuracy, stiffness, and throughput targets. Design toolhead mounts, board handling, fixturing, and transfer mechanisms.Integrate across domains. Spec and wire motors, encoders, sensors, drivers, and cabling into mechanical assemblies, working hand-in-hand with experienced EEs. Know when to solve a problem with a mechanism and when to reach for a sensor and a cable.Own the processes. Develop reliable, repeatable processes for pick-and-place, laser ablation, conductive inkjet printing, solder paste dispensing, board handling, alignment, and calibration. Characterize process windows and iterate until each station performs to spec.Build, test, iterate. Assemble prototype gantries and subsystems hands-on. Debug, align, and test for repeatability. Work with materials scientists to translate ink and paste properties into machine parameters that produce consistent results.Scale it. Help take production from a handful of hand-built units to working with contract manufacturers for volume. Design for manufacturability, serviceability, and cost-reduction.Document everything. Produce detailed CAD assemblies, drawings, BOMs, tolerance stacks, and interface documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsibilities:? Serve as the day-to-day contact for assigned client accounts, providing timely and professional support.? Manage and monitor client reporting schedules, deliverables, and... More operational processes.? Analyze reports, account data, and exception reporting to identify trends, issues, and opportunities for improvement.? Ensure the accuracy and quality of client-facing documentation and reporting.? Coordinate with internal departments including Operations, IT, Finance, Audit, and other business units to support client initiatives and resolve issues.? Communicate process updates, system enhancements, and operational changes to stakeholders.? Track and escalate client concerns, risks, or service issues as needed.? Support special projects and client-driven initiatives.? Review operational workflows and account inventories to ensure alignment with client objectives.? Manage exception reports and ensure timely resolution of outstanding items.? Maintain detailed documentation of processes, client requirements, and business procedures.Assist with inbound client support call center and operational coverage as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less