Job Search Results for engineering

Insight Global is looking for an AI & Automation Manager. This role is both hands-on and strategic, responsible for defining the AI & Automation roadmap, delivering high-impact use cases, and... More building the foundational governance and operating model that will scale across contact centers.? Lead the end-to-end automation lifecycle including discovery, design, development, implementation, and measurement.? Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives.? Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience.? Establish and operationalize automation governance, standards, and KPI frameworks across the Contact Center CoE.? Serve as the primary liaison to vendor and platform partners including Five9, Verint Cloud, Salesforce, and RPA solution providers.? Prototype, test, and deploy automation use cases such as conversational AI, Verint Auto-QA, intelligent routing, RPA bots, and agent assist capabilities.? Develop and maintain the automation value realization model, quantifying operational, financial, and customer experience impact.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is a critical technical and managerial leadership position, responsible for driving the products across our core functions: Sales, Finance, and Merchandising.The successful candidate will... More be a strong business communicator, a hands-on Power BI and SQL expert, a dedicated people manager for a small hybrid team and a champion of data integrity and quality. This individual must possess a strong sense of ownership and care for the accuracy and business impact of the team's deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Integration Specialist to support an advanced Navy tactical decision aid program in Manassas, VA, and the Naval Surface Warfare Center (NSWC) Carderock. This... More position requires a highly experienced developer with strong DevSecOps skills and a focus on backend software development, system integration, and legacy code migration. The ideal candidate will demonstrate technical leadership in both software development and integration, have a deep understanding of microservice architecture and containerized environments, and be capable of coordinating across multiple teams and domains.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Design and ImplementationoDevelop and implement solutions, end-to-end integrating a mix of cloud, platform, and application components.oDefine system architectures that meet organizational needs,... More ensuring all components work together effectively.?Advance new capabilities to lower total cost of ownership, increased deployment velocity, and greater system security through cloud and platform automation.?Monitoring and MaintenanceoInstall patches for Linux systems, and enterprise continuous monitoring applications such as Splunk and Rapid7.oContinuously monitor system performance, troubleshoot issues, and perform necessary upgrades to maintain optimal functionality.?Administer and maintain an existing an existing portfolio of linux systems include Rapid7 Nexpose Scanners, and a full Splunk stack including Indexers, Forwarders, Deployment Servers, and Search Heads.?Collaborate by working closely with cross-functional teams, including security analysts, system owners, software developers, project managers, and other IT staff, to ensure seamless integration of systems.?Create and maintain detailed documentation of system configurations, processes, and procedures to facilitate knowledge sharing and compliance.?Provide technical support and training to users, helping them understand and effectively utilize the systems in place.?Design, install, test, and maintain secure (STIG?d) baseline machine images.?Implement automation to minimize time consuming and duplicative tasks.?Installation and configuration of monitoring utilities and other compliance agents.?Implement and follow DevSecOps best practices, procedures, and automations.?Adhere to policies governing configuration management and change control.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Cloud Architect will provide capabilities to support the customer with rapid design, development, test, deployment, maintenance and operation of specific software and hardware capabilities to... More meet current Cyber Defensive needs.Essential Roles and Responsibilities:?Apply principals of automation, repeatability, and maintainability in infrastructure provisioning and application deployment using Infrastructure-as-Code (IaC) frameworks (e.g., Bicep, ARM, Terraform, PowerShell)?Architect, deploy, and manage secure scalable Azure cloud solutions (networking, security, identity management, data governance, automation, VMs, storage) in customer?s environment?Build and maintain robust CI/CD pipelines for tradition and Artificial Intelligence/Machine Learning (AI/ML)- based applications, ensuring secure code integration and delivery?Continuously evaluate and maintain technical knowledge of emerging cloud technologies, AI/ML frameworks, security trends, and DevSecOps best practices to drive innovation and enhance cloud strategy and operational effectiveness?Design and build components encompassing network, security, identity, governance, development, and operations in Customer's environments. ?Design and support machine learning operations (MLOps) pipelines for model training, versioning, deployment, and monitoring?Design disaster recovery and high availability architectures including backups, failovers, and replication?Develop proof-of-concept prototypes using automation for repeatability, maintainability, and to enforce standards, cyber security, and program safety. ?Develop proof-of-concept solutions using modern cloud-native tools to validate architectural decisions and test new technologies?Establish and enforce cloud and security standards for alignment with the architecture, compliance frameworks (e.g., NIST 800-53, FedRamp) and Zero Trust principals?Establish best practices for resource scaling, cost monitoring, and cloud performance optimizations?Integrate advanced cybersecurity measures such as identity and access management (IAM), encryption, vulnerability scanning, and audit logging into infrastructure and workload?Maintain comprehensive documentation on cloud architecture, automation processes, operational procedures, etc.?Monitor cloud resources and application performance using cloud monitoring tools?Operationalize solutions from proof-of-concept through production using automation for repeatability, maintainability, and to enforce standards beginning with automated testing progressing through the Dev/Ops pipeline to automated deployment. ?Provide insight into and knowledge of the latest virtualized and cloud, technology, solutions, industry trends, and best practices. ?Recommend and if approved use emerging tools and methodologies to automate existing processes and design new virtualized and cloud-based infrastructures based on infrastructure as code mindset; script and deploy infrastructure components. Compensation: $85-95/hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large lumber manufacturing company is currently searching for a Dry Side Production Superintendent to support our Lumber facility in Magnolia, MS (McComb). The Production Superintendent is a... More full-time, exempt position reporting directly to the unit manager and is a key member of the McComb leadership team. As Production Superintendent, you are responsible for the safe coordination and oversight of the daily activities in the planer mill, kilns, and shipping departments, which includes interfacing with the sales department. You are a safety role model with excellent team skills and a proven ability to lead and develop people. Key Functions: Hiring, planning, scheduling and general supervision of work, evaluating job performance, and providing regular feedback and coaching for development of shift supervisors, as well as hourly production associates Coordinate the departmental safety processes and education to ensure a safe work environment Improve?and maintain?department performance according to set objectives and established goals for safety, quality, waste reduction, housekeeping and process reliability Provide?leadership for process improvement, regular team meetings and safety Facilitate?proactive problem-solving Ensure accurate and timely production reportingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Team Lead in the Customer Experience (CX) Delivery organization, you will drive excellence in service delivery, innovation, and customer satisfaction. You will lead a highly technical, global... More team that supports complex customer engagements across all regions, ensuring flawless execution and continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A customer is seeking an Automated Consultant; The successful candidate will bring a consultative approach to data and use DevOps and Automation disciplines to improve the value of the data collected... More by our customers. This position requires a thought leader in the practice of Automation in solving our clients cyber security problems, coupled with demonstrated experience designing and developing enterprise solutions for large clients by providing a new approach to the team, presenting white papers and other solutions. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Responsibilities: - Drive the Enterprise Services Portfolio & program agenda to ensure cross-functional teams across projects are on track to deliver within the established program timeline- Ensure... More program management team sets timelines, deliverables, and agendas for critical milestones across multiple key workstreams across the organization. - Partner with Program Owners and Sponsors, across the matrixed Enterprise Service Management team to align & prioritize program schedule against established roadmaps, identifying critical dependencies, risks/issues & constraints Success in this role requires strategic thinking, attention to detail, risk management, excellent program management, and change management skills, and a strong connection to the business and technology stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionWe are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices... More nationwide.Essential Duties and Responsibilities:? Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment.? Provide support to employees of all companies and partners with technology issues both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices.? Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout.? Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed.? Identify high urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution.? Simulate/reproduce problems independently to resolve issues with minimal impact on end-users productivity.? Adhere to corporate computing/technology operating procedures and standards.? Participate in bi-monthly weekend maintenance window testing as required.? Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled testing.? Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio visual, and computer network systems.Consult with and assist manufacturer's representatives installing new computer equipment and tracking assets; exercise total responsibility for routine installation and modification projects; assist other technicians and IT colleagues repairing, installing, and testing complex pieces of equipment; submit equipment repair warranty claims.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less