Job Search Results for remote
Dec 03, 2025
Denver, CO
|
Network Engineer
|
Contract
|
$14 - $17 (hourly estimate)
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A large telecommunications company is looking for a dedicated resource to support one of their largest clients. This resource will be working to communicate between the customer and field teams to... identity why an outage happened and prevent the same issues from happening again. This will involve ingesting customer log data and analyzing it against internal network data. The engineer will need to be able to understand the platform, logs and alarms and then reach out to the corresponding teams for deeper analysis. Other duties will include troubleshooting DWDM systems across the portion of the network this customer is on. This role is slated for a 12 month contract with likely extensions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 15, 2025
Nottingham, MD
|
Insurance
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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Insight Global is looking for an Outpatient Facility Claim Follow Up Representative to support a large hospital system in the Maryland/DC area. This person is responsible for managing post-billing,... specifically for Blue Cross Blue Shield, claim activity, for three acute hospital centers in Washington, DC. This role focuses on resolving underpayments, denials, and contract interpretation issues?not clinical denials or patient balances. The representative ensures accurate reimbursement by analyzing Explanation of Benefits (EOBs), identifying discrepancies, and initiating corrective actions with payers. This team focuses on facility claims only, and this role is focused only on outpatient claims follow up, specifically to BCBS. The role focuses on resolving technical denials (underpayment or partial payment issues, authorization issues, COB issues, coding issues, misinterpretation of contract issues, etc.).Primary Responsibilities:Claims Management:?Take ownership of outpatient hospital claims after billing, especially those that are denied or underpaid.?Determine what was paid, what was denied, and why.?Identify and resolve technical denials related to coding, coordination of benefits (COBs), charge discrepancies, contract interpretation, etc. Payer Interaction:?Handle all outpatient claims for Blue Cross Blue Sheild CareFirst and/or BlueCard. ?Understand and navigate multiple contracts. ?Utilize BCBS portal to follow up and resolve outstanding claim issues.Analytical Review:?Differentiate between pricing errors vs. payment errors.?Accurately price claims based on contract terms and identify variances.Scope of Work:?Outpatient facility claims ONLY ?Technical denials ONLYWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 12, 2025
Denver, CO
|
Financial Planning & Analysis
|
Contract
|
$19 - $24 (hourly estimate)
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A telecommunications company is looking for 2 Compliance Analysts to join the team. The compliance analyst can be located in either Canada or Latin America and can work fully remote. This is a 6... month control with planned extensions for several years. This team falls within the CIO organization and will be responsible for getting the company compliant with SOX IT General Controls. This is mission critical work for the company and this team will have a high level of exposure to the Directors and VPs that work under the CIO. They must be able to work directly with those stakeholders to implement changes needed to meet compliance standards. There are very well documented test scripts for this person to follow but they must have experience doing SOX testing at some point in a previous role. This person should be a go-getter that is ambitious and not afraid to take action. They must be incredibly detail oriented and able to speak eloquently to high level stakeholders. The position begins in early January of 2026. Insight Global provides full benefits while on contract.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 22, 2025
Chicago, IL
|
Database Administrator (DBA)
|
Contract
|
$25 - $31 (hourly estimate)
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This is an opportunity to stay on top of the latest Cloud resources as you lead efforts to prototype using multiple techniques and new technologies. You?ll be able to broaden your skillset into areas like automation, scripting, and containerization while developing critical systems for several of our internal clients. Join our team as we transform the way we manage data and information by taking advantage of Cloud technology.You will be a part of a ground-floor, hands-on, highly visible team which is positioned for growth and is highly collaborative and passionate about data.We are looking for highly motivated AWS expert who excited about leveraging his skills and his strategic ideas to improve mission execution, who is passionate about creating an amazing user experience that delights end-users and makes their jobs easier.This candidate builds fantastic relationships across all levels of the organization and is recognized as a problem solver who looks to elevate the work of everyone around them.- Provides expert guidance to projects to ensure that their processes and deliverables align with the company\u0027s target state architecture.- Design and develops enterprise data solutions based on architecture and standards leveraging leading architecture practices and advanced data technologies.- Implement solutions for data migration, data delivery and ML pipelines.- Implement Identity Access Management Roles and policies.- Build resilient, reliable, performant and secure Data Platform and Applications.- Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation.- Automate deployments of AWS services and BI Applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Remote Cloud Data Engineer - LATAM","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 6+ years of experience within the field of application/platform engineering or related technical work including business intelligence, analytics.- 4+ years of experience with AWS Senior Cloud Data Engineering, management, maintenance, or architecting, implementing best practices and industry standards.- Experience with data warehousing platforms such as Snowflake, Redshift or similar.- Strong knowledge and established experience with AWS services including but not limited to: S3, EC2, RDS, Lambda, Cloud Formation, Kinesis, Data Pipelines, EMR, Step Functions, VPC, IAM, and Security Groups.- Experience with DB technologies (e.g., SQL, Python, PostgreSQL, AWS Aurora, AWS RDS, MongoDB, Redis).- Experience with CI/CD tools, pipelines, and scripting for automation. (GitHub Actions, Jenkins, AWS Code Pipeline tools, Cloud formation and Terraform).- High degree of knowledge in IAM Roles and Policies- Strong knowledge configuring AWS cloud monitoring and alerts for cloud resource availability.- Strong scripting experience using PowerShell and/or Python.- High degree of knowledge in PaaS and SaaS application performance.- Understand enterprise level application architecture diagrams and IT security requirements.","Skills":"- Experience with large scale enterprise streaming services such as Kafka.- Experience with Kubernetes and Docker containers or AWS Fargate.- Experience implementing applications with both Windows and Linux server OS- Experience with networking, security groups, or policy management in relation to Cloud resources across multiple operating systems, including UNIX, Linux, or Windows- Advance CS degree.","Industry":"Database Administrator (DBA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
As a Senior Cloud Data Engineer, you will work on the creation of Enterprise Data Platform for this global hotel chain. As a valued member of Data Platform Architecture team, you will work on shaping... and building new analytical solutions to deploy in support of our internal clientsYou?ll help to create solutions to drive the next wave of innovation. You?ll recommend tools and capabilities based on your research of the current environment and knowledge of various on-premises, Cloud-based, and hybrid resources.You?ll work with our engineering, architecture, and migration teams to inform strategy and architecture design. This is an opportunity to stay on top of the latest Cloud resources as you lead efforts to prototype using multiple techniques and new technologies. You?ll be able to broaden your skillset into areas like automation, scripting, and containerization while developing critical systems for several of our internal clients. Join our team as we transform the way we manage data and information by taking advantage of Cloud technology.You will be a part of a ground-floor, hands-on, highly visible team which is positioned for growth and is highly collaborative and passionate about data.We are looking for highly motivated AWS expert who excited about leveraging his skills and his strategic ideas to improve mission execution, who is passionate about creating an amazing user experience that delights end-users and makes their jobs easier.This candidate builds fantastic relationships across all levels of the organization and is recognized as a problem solver who looks to elevate the work of everyone around them.- Provides expert guidance to projects to ensure that their processes and deliverables align with the company's target state architecture.- Design and develops enterprise data solutions based on architecture and standards leveraging leading architecture practices and advanced data technologies.- Implement solutions for data migration, data delivery and ML pipelines.- Implement Identity Access Management Roles and policies.- Build resilient, reliable, performant and secure Data Platform and Applications.- Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation.- Automate deployments of AWS services and BI Applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 11, 2025
Oak Brook, IL
|
Desktop Support
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
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We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 08, 2025
Chicago, IL
|
Architect
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":474432,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60654","ReferenceID":"CHI-998678e4-1170-4903-b544-1be9eca4500a","PostedDate":"\/Date(1765226667000)\/","Description":"Senior Solution Architects (Data, Cloud \u0026 AI Architecture), These are India-based IC roles supporting multiple global programs. The initial engagement is 3 months, with the possibility of a 12-month renewal based on performance. If you?d like more information, I?m happy to share further context, see the role details and expectations below.Role Overview : Sr. Solution Architect with extensive experience in data architecture, , cloud services (Azure preferred), good databricks working experience and AI-driven solutions. This role focuses on designing scalable, secure, and high-performance data and AI solutions, collaborating with cross-functional teams, and ensuring best practices in data governance and security. Key Responsibilities:Design and implement scalable cloud-native solutions on Azure, ensuring security and performance.Architect end-to-end data solutions, Ownership , integrating data sources, processing systems, and AI/ML platforms.Build conceptual \u0026 logical architectures for data-driven programs.Provide guidance on data pipelines, ETL/ELT workflows, and data integration.Provide guidance on cost-effective solutions that are scalable and performantImplement data governance frameworks, ensuring data quality and compliance.Collaborate with stakeholders to understand requirements and deliver innovative solutions.Mentor team members and provide technical guidance where needed.They have to have the ability to solve for the following problems: Example1 : work on different streams. IE: there is a data SaaS model in europe but we are in databricks. How can I send this data to them? I would look at the data, size, confidentiality, cost, how they could accept it, how are pepsico standards and governance policies, etc.Example 2: I want to do a cloud migration. Where do I start? How do I do data discovery?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Senior Solution Architect (Data, Cloud \u0026 AI Architecture","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"15+ years of IT experience, with 5+ years in solution architecture or data architecture roles.Proven expertise in designing and implementing cloud solutions (Azure preferred).Strong experience with data architecture, data governance, and data security.Proficiency in code \u0026 infra optimization techniques and able to support the engineering team to adopt the best practices.Proficiency in data modelling, ETL/ELT processes, and big data technologies.Experience with AI/ML solutions and integrating them into business processes.Exposure to GenAI/LLM solutionsExcellent communication and problem-solving skills.","Skills":"Certifications: Azure Solution Architect Expert, Azure AI Engineer, or similar.Strong understanding of AI ethics, explainability, and fairness.","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Senior Solution Architects (Data, Cloud & AI Architecture), These are India-based IC roles supporting multiple global programs. The initial engagement is 3 months, with the possibility of a 12-month... renewal based on performance. If you?d like more information, I?m happy to share further context, see the role details and expectations below.Role Overview : Sr. Solution Architect with extensive experience in data architecture, , cloud services (Azure preferred), good databricks working experience and AI-driven solutions. This role focuses on designing scalable, secure, and high-performance data and AI solutions, collaborating with cross-functional teams, and ensuring best practices in data governance and security. Key Responsibilities:Design and implement scalable cloud-native solutions on Azure, ensuring security and performance.Architect end-to-end data solutions, Ownership , integrating data sources, processing systems, and AI/ML platforms.Build conceptual & logical architectures for data-driven programs.Provide guidance on data pipelines, ETL/ELT workflows, and data integration.Provide guidance on cost-effective solutions that are scalable and performantImplement data governance frameworks, ensuring data quality and compliance.Collaborate with stakeholders to understand requirements and deliver innovative solutions.Mentor team members and provide technical guidance where needed.They have to have the ability to solve for the following problems: Example1 : work on different streams. IE: there is a data SaaS model in europe but we are in databricks. How can I send this data to them? I would look at the data, size, confidentiality, cost, how they could accept it, how are pepsico standards and governance policies, etc.Example 2: I want to do a cloud migration. Where do I start? How do I do data discovery?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 09, 2025
Chicago, IL
|
Architect
|
Contract
|
$34 - $42 (hourly estimate)
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? Provide hands-on technical leadership throughout the development life cycle and focuson delivery of quality solutions.? Mentor peer engineering team members on technical decision making, code... reviews andenforcing engineering practices and standards.? Lead technical discussions and build consensus among engineers.? Work with cloud engineering teams to design and develop cloud native services.? Manage strong partnerships with technologies suppliers; understand and advise on theirroadmaps and product evolution.? Maintain application DevOps processes and deployment pipelines to implement andsupport application and feature releases.? Assist in system migration to the cloud supporting refactoring legacy system tomodernize the application or integration services to leverage cloud native services andsolutions.? Build a diverse and inclusive team and culture within the organization and demonstrate acommitment to Hyatt?s all core values.? The position responsibilities outlined above are in no way to be construed as allencompassing. Other duties, responsibilities, and qualifications may be required and/orassigned as necessary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 21, 2025
Burbank, CA
|
Software Engineering
|
Contract
|
$28 - $35 (hourly estimate)
{"JobID":458355,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.32,"Longitude":34.15,"Distance":null},"State":"California","Zip":"91521","ReferenceID":"LAX-b7ed1465-017f-4f0c-bcea-85a35794d1c6","PostedDate":"\/Date(1761085134000)\/","Description":"*THIS IS AN OFFSHORE ROLE, ONLY ACCEPTING CANDIDATES IN LATIN AMERICA* A streaming client is in need of hiring a Quality Engineer/SDET who will be a part of this client\u0027s Ad Server/Platform team. The ideal candidate is someone who is passionate about testing. You will be responsible for testing \u0027ODS\u0027 metrics and data (\u0027operational data store\u0027 includes any and all data coming from the Ad Server and for the Ad Server; the Ad Server stores any and all data from it\u0027s advertisers, the ads themselves, it captures all of the data from end-user devices and shows how customers interact with the ads, etc. You will test mostly all back-end services/data, data pipelines, with some minimal API testing. This is a technical role where you will be working closely with Dev/Data Engineering teams and also be responsible enhancing and improving the automation process that\u0027s already in place. You must also know write strong Python code, as well as test your own code/ scripts/queries. In addition, this team is really looking for a candidate who is passionate about learning, is collaborative, and has excellent communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. SDET (Python, Data Quality) - INTL LATAM - REMOTE","City":"Burbank","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*THIS IS AN OFFSHORE ROLE, ONLY ACCEPTING CANDIDATES IN LATIN AMERICA* -3-5 years of experience as a Quality Engineer/SDET specifically testing back-end services, data, data pipelines, and some APIs -Strong Python programming and testing skills -Strong background in building test cases and working with SQL -Experience working in an automation environment-Experience working in a Scrum environment-Must be able to work PST hours (some flex here)","Skills":"-Behave/BDD experience for testing-Databricks -Snowflake -MySQL","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
*THIS IS AN OFFSHORE ROLE, ONLY ACCEPTING CANDIDATES IN LATIN AMERICA* A streaming client is in need of hiring a Quality Engineer/SDET who will be a part of this client's Ad Server/Platform team. ... The ideal candidate is someone who is passionate about testing. You will be responsible for testing 'ODS' metrics and data ('operational data store' includes any and all data coming from the Ad Server and for the Ad Server; the Ad Server stores any and all data from it's advertisers, the ads themselves, it captures all of the data from end-user devices and shows how customers interact with the ads, etc. You will test mostly all back-end services/data, data pipelines, with some minimal API testing. This is a technical role where you will be working closely with Dev/Data Engineering teams and also be responsible enhancing and improving the automation process that's already in place. You must also know write strong Python code, as well as test your own code/ scripts/queries. In addition, this team is really looking for a candidate who is passionate about learning, is collaborative, and has excellent communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 11, 2025
Oak Brook, IL
|
Desktop Support
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
{"JobID":466201,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.95,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60523","ReferenceID":"CHI-67b11e6d-4d2a-4c5e-89fe-0b12c51eb84a","PostedDate":"\/Date(1762896896000)\/","Description":"We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Tier 1 CSR (M-W 2-11p, Th-F 3-12a CT)","City":"Oak Brook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.Qualifications:?2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.?Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).?Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).?Excellent customer service skills with a strong sense of empathy, patience, and professionalism.?Strong verbal and written communication skills, including polished phone etiquette.?Ability to work independently in a remote environment with a reliable internet connection.?Comfortable learning new systems and adapting to evolving processes.Key Responsibilities:?Provide first-level technical support via phone, email, and chat to educators, administrators, and students.?Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.?Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.?Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.?Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.?Maintain up-to-date knowledge of system updates, product features, and support protocols.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 11, 2025
Oak Brook, IL
|
Desktop Support
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
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We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.