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A client of Insight Global is searching for a Technical Support Analyst which would be customer centric role responsible for providing technical support to the end-user community and associated... More enterprise applications, network connectivity, desktop infrastructure (both physical and virtual), operating systems, software, hardware, and peripherals. Responsibilities include handling multiple communication channels for support requests from end users including incoming calls, tickets within the ServiceNow ticketing system, instant message and email (both Microsoft & Google) to record and resolve reported incidents, service requests, and access requests within agreed service levels. The technician will investigate and respond to all support requests by following documented process and procedure with the goal of restoring or fulfilling IT services for end users in the most efficient manner available. Responsibilities- Manage and resolve support tickets through ServiceNow- Proactively pull tickets from the queue, contact users, and resolve issues- Collaborate with internal IT groups as needed- Handle approximately 15?25 tickets per week- Work within SLAs (formal SLAs not strictly defined)Compensation:? $22/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seek a talented Software Test Engineer to perform quality testing across all of the SASE devices within the cloud and distributed intelligence. This tool is a messaging... More platform that has third party agents sending messages to the client. Your role is to make sure it is received correctly ensuring how it is sent out to other ecosystems. As new features are launched, upgrades are made, and the work is scaled, you will be simulating the scenarios to ensure the product is working properly. ? Design, develop, and execute comprehensive test plans and test cases for Versa Messaging Server (VMS) services and features.? Perform functional, regression, scale, high availability, and endurance testing across VMS and integrated Versa components.? Validate end-to-end workflows between VMS and other Versa platforms.? Identify, document, and track defects with detailed reproduction steps; verify and validate fixes.? Replicate complex customer-reported issues in lab and scale environments.? Build and manage scale test environments by deploying Versa components and supporting infrastructure.? Deploy, configure, administer, and troubleshoot Kubernetes clusters in on-premises environments.? Operate and test distributed database systems (e.g., Cassandra, MongoDB, CockroachDB) in Kubernetes, ensuring high availability, data consistency, and performance.? Validate Kubernetes security best practices, including RBAC, secrets management, Pod Security, and network policies.? Monitor and tune Kubernetes workloads for performance, stability, and reliability.? Test backup, restore, disaster recovery, and upgrade scenarios for VMS deployments.? Collaborate closely with development teams to design scalable architectures and troubleshoot performance and scale issues.? Develop automation for VMS features across Windows, macOS, and Linux agents.? Write and maintain automation scripts using Bash and Python.? Create technical documentation and knowledge articles and publish them to the Versa internal and customer portals.Salary Expectation is from $170,000 - $210,000/yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IS Analyst to join the IT department of an AM 200 law firm. The Information Security Analyst plays a key role in protecting the firm?s digital assets, client data, and... More case-related information by implementing and maintaining security controls in alignment with the ISO 27001 Information Security Management System (ISMS). The analyst will proactively monitor, detect, and respond to security threats; ensure compliance with legal industry data protection standards; and support ongoing risk and compliance initiatives. This role is essential for maintaining client trust, ensuring the confidentiality of privileged information, and meeting both ethical and regulatory obligations in the legal sector.Essential Functions & Responsibilities:-Security Monitoring & Incident ResponseMonitor networks, systems, and endpoints for potential threats using SIEM, EDR, and IDS/IPS tools.-Analyze security alerts, investigate incidents, and coordinate timely response and remediation.Conduct root cause analyses and prepare post-incident reports.-Maintain and test the Incident Response Plan as part of ISO 27001 continuous improvement.Participate in legal hold or eDiscovery-related security reviews when required.-Risk Management & ISO 27001 AlignmentSupport the firm?s Information Security Management System (ISMS) and contribute to maintaining ISO 27001 certification.-Conduct periodic risk assessments, identifying potential threats to confidentiality, integrity, and availability of legal data.-Document and monitor risk treatment plans and corrective actions.-Participate in internal and external ISO audits by providing evidence and maintaining control documentation.-Contribute to the ongoing maintenance of the Firm?s risk register.-Seek out opportunities for continuous improvement in processes and procedures.-Vulnerability Management & Threat Intelligence-Perform regular vulnerability scans and coordinate remediation with IT and service providers.-Monitor industry-standard threat intelligence sources, cybersecurity forums, and dark web feeds for emerging risks, vulnerabilities, and threat actor activities targeting the legal sector.-Track and report vulnerabilities relevant to law firms, third-party vendors, and legal technology platforms (e.g., document management systems, case management tools).-Track and report on patch-management activity to be sure it aligns with required standards.Stay informed on evolving attack vectors such as business email compromise, ransomware, and data exfiltration threats impacting professional services firms.-Governance, Policy, and ComplianceDevelop, maintain, and enforce security policies, procedures, and standards in accordance with ISO 27001 Annex A controls and policy lifecycle.-Ensure adherence to data privacy laws (e.g., GDPR, CCPA) and client contractual obligations.Collaborate with legal teams to align information security practices with attorney?client privilege requirements and ethical obligations.-Support third-party vendor risk assessments and due diligence processes.-Security Awareness & Continuous Improvement-Support the firm?s security awareness training program and conduct periodic phishing simulations.-Educate staff on secure handling of confidential documents and client communications.-Contribute to the continuous improvement cycle of the ISMS by identifying opportunities for control enhancement.-Keep up to date with the latest developments in cybersecurity, privacy law, and ISO frameworks.-Access Control & Data ProtectionManage and review access controls, ensuring least privilege and role-based access models are enforced.-Monitor privileged accounts and perform periodic user access reviews.-Work with IT to secure document repositories, collaboration tools, and cloud-based applications.-Review and act as needed to on data loss prevention alerts from various tools.Technical Skills:Experience with ISO 27001, NIST CSF, or CIS Controls.Proficiency with SIEM platforms (e.g., Splunk, Sentinel, LogRhythm).Strong understanding of network protocols, IDS/IPS, and endpoint security.Familiarity with vulnerability management tools (e.g., Qualys, Nessus) and ticketing workflows.Knowledge of encryption, DLP, and secure file transfer solutions used in legal environments.Understanding of cloud security concepts (Microsoft 365, Azure, or AWS).Familiarity with scripting/automation tools and techniques.Knowledge of EDR/XDR solutions and providers.This is a full-time hybrid role, sitting 2 days in office each week in any of the firm's following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Portfolio Operations Specialist for an on-site, contract-to-hire opportunity in the Cincinnati, Ohio area. The client is a large retailer, and the Portfolio Ops... More Specialist will be responsible for managing one or more functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management. Under general supervision of a Portfolio Ops Manager and in conjunction with the Principal Portfolio Ops Manager, lead and direct activities related to one or more Portfolio Operations function while also building expertise in other functions. Key Responsibilities: ?Oversee all aspects of assigned portfolio functional area?Responsible for identifying, understanding scope of work, organization of work and developing delivery plan and approach?Participate in audits and other functionally related activities.?Lead and manage conversations with leaders across the organization as needed?Develop a mindset of driving data driven decisions and support other stakeholders in likewise skill development?Influence the culture of continuous improvement of delivery methodologies and effectively lead large scale organization?Set target deadlines and clear predictability and monitor and summarize progress of tasksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Network Engineer in the Southeastern, CT area. This person will be joining a team within an internal IT department and will be supporting enterprise wide projects.... More Projects include data center builds and upgrades, new buildings, cloud initiatives and server upgrades. They will be working in an enterprise level environment with over 20,000 users and need to create network segmentations to application and user levels. They will be involved in setting up and configuring SDWan, in additional working on Cisco Routers and Switches and Palo Alto firewalls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is new funding position for MBSS Authhub Level 3 team. This position will be part of MBSS Authhub platform APS L3 team.AuthHub is an omni-channel platform providing cross channel authentication.... More It provides authentication for external customers including Consumer, Benefits Online (BOL), Merrill Edge, MyMerrill , US Trust, HPS and MBSS applications.Prod Support Oncall and Triage activities ? Oncall support supporting large scale web applications, Oracle databases. ? root cause analysis of production incidents, triage, and remediation of incidents. ? FCI Review and Resolution Activities. ? Batch job supportGaining SME knowledge on Application Architecture and Flows. Design and monitoring review collaborations.Monitoring Setup using Splunk and Dynatrace APM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Houston, TX area is seeking a Payroll Coordinator to join their team. This team is responsible for the end-to-end payroll process for the enterprise organization. On a daily basis,... More this individual will ensure accurate and timely processing of payroll operations cross multiple states. This will include preparation, entry and auditing of records, processing while adhering to Federal, State, Local, and company policies and guidelines. It is important that this individual has a team-first mentality and willingness to work closely with various groups in the organization while providing excellent customer service.This is a permanent position paid hourly. The Hourly rate will depend upon years of experience ranging from $32 - 36We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Oracle Fusion HCM Technical Developer to provide Application Managed Services (AMS) support for a live Oracle Fusion Cloud HCM environment. This role focuses on the... More technical stability, support, and enhancement of Oracle HCM, including Fast Formulas, extracts, and reporting. The role is remote across Canada but the candidate must be able to support the CST time zone. It is a 6 month contract initially with a possibility of extensions. The successful candidate will have strong hands-on technical experience in Oracle Fusion HCM and will work closely with functional SMEs to support payroll, time, absence, and reporting processes in a highly regulated environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Huntsville area is hiring a Senior Cloud Engineer to support a MDA contract at Redstone Arsenal. This person will be performing administration of cloud and on-site technologies and... More provides end-to-end solutions for IT Systems to support the programs overall mission to design and implement a Missile Defense System with multiple layers of protection. This person will also create and configure virtual and physical machines in a multi-platform environment, and Monitors system performance and addresses any issues through an effective support process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for two DCS Engineers supporting a specialty polymer manufacturing client, sitting in Augusta, GA. One of these openings is net new, supporting the battery plant expansion... More at the Augusta site. The 2ndopening is a backfill, supporting an already existing unit, focusing on batch production. They will be in charge of owning and developing the DCS system and network, particularly Emerson DeltaV. Both are responsible for troubleshooting, monitoring, upgrades, and improvements of the DCS system.The current team is made up of 3 DCS Engineers and 2 Industrial IT Support Specialists.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less