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Feb 11, 2026

Member Support Representative- Remote (PST) Remote Job

San Francisco, CA

Customer Service

Contract-to-perm

$14 - $17 (hourly estimate)

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Every conversation you have will be a chance to make a real difference in someone\u0027s life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of support that most people will have, so your ability to connect with people is crucial. This is a phone support role, but being able to effectively communicate via email/chat in a clear and concise way with leadership and external members is required. Training will be Monday-Friday from 7:00AM-3:00PM PST the first four weeks. The shift after training will be one of the below:1) Monday-Friday from 8:30AM-5:00PM PST. 2) Sunday-Wednesday + Saturday (off Thursday and Friday) from 8:30AM-5:00PM PST. The main responsibilities include:? Answer inbound calls from members and address any support questions they have? Handle 60-70 tickets per day ? Reschedule and schedule appointments for members when requested on the call? \"Upsell\" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Member Support Representative- Remote (PST)","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed)1+ year of experience working in a high-volume inbound customer or member support role with the ability to be on live calls all dayExperience handling sensitive and confidential information in regulated industries such as healthcare, telecommunications, or financial services.Excellent communication skills via phone, email, and chat with the ability to connect with individuals from diverse backgroundsStrong organizational and time management skills with the ability to balance multiple responsibilities and prioritiesAdaptable to change - thrives in a fast-moving, start-up environmentExperience with complex problem solving or analytical thinkingDedicated work from home space that supports secure handling of sensitive information in accordance with company policies and applicable regulations","Skills":"Tier 2 technical support or specialized technical support experience Bilingual in Spanish, Farsi, Arabic, or Vietnamese Experience with Zendesk Ticketing SystemExperience with SlackProficient in Google Suite applications","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Remote Member Support Representative for a client that is one of the largest telehealth networks of registered dietitians in the country. The goal of this client is to... help people transform their lives by making meaningful changes to their eating habits and lifestyle meeting with a Registered Dietitian virtually. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them reschedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone's life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of support that most people will have, so your ability to connect with people is crucial. This is a phone support role, but being able to effectively communicate via email/chat in a clear and concise way with leadership and external members is required. Training will be Monday-Friday from 7:00AM-3:00PM PST the first four weeks. The shift after training will be one of the below:1) Monday-Friday from 8:30AM-5:00PM PST. 2) Sunday-Wednesday + Saturday (off Thursday and Friday) from 8:30AM-5:00PM PST. The main responsibilities include:? Answer inbound calls from members and address any support questions they have? Handle 60-70 tickets per day ? Reschedule and schedule appointments for members when requested on the call? "Upsell" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 08, 2026

Technical Solutions Analyst - Data Remote Job

Rosemont, IL

Data Warehousing

Perm

$130k - $145k (estimate)

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The Technical Solutions Analyst is a pivotal member of our Data Engineering team, collaborating closely with Product, Engineering, and Business stakeholders. You will lead the process of eliciting,... analyzing, and validating business requirements, translating them into meticulous technical specifications and user stories for implementation by our Data Engineering team. This role thrives in a fast-paced environment, requires a continuous learning mindset, and demands autonomy. Occasional after-hours support may be necessary.Position Responsibilities:?Apply deep technical expertise to translate business needs into precise data engineering specifications.?Collaborate with Technical Product Owners, Product Managers, Data Engineering, and Business Stakeholder teams to ensure solutions meet business and technical requirements. ?Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed Technical Requirements documentation.?Analyze in-house and third-party software solutions to interpret and define needs for integrating new technology into existing systems or deploying new systems independently. ?Maintain comprehensive knowledge of application data and functionality and business workflows within assigned product families.?Participate actively in Agile Engineering ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives.?Lead the triage of incoming production support requests.?Perform other duties or tasks as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 11, 2025

Senior CloudOps Engineer Remote Job

South San Francisco, CA

Software Engineering

Perm

$134k - $175k (estimate)

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We are seeking a hands-on Senior CloudOps Engineer to lead the execution of our AWS cloud operations strategy. This role is critical to driving the adoption of modern operational practices across the... organization. You will architect and implement highly automated, reliable, and cost-efficient systems that support production services, R&D initiatives, and corporate functions. As a strategic technical leader, you?ll collaborate with CloudOps leadership to define roadmaps, mentor engineers, and foster a culture of operational excellence. Your day-to-day will involve building infrastructure as code, designing CI/CD pipelines, automating workflows, enhancing observability, and optimizing cloud spend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 21, 2026

Sr. Software Engineer (Angular/.Net) Remote Job

Buffalo Grove, IL

Programmer / Developer

Contract-to-perm

$52 - $65 (hourly estimate)

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We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Software Engineer (Angular/.Net)","City":"Buffalo Grove","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years professional software engineering experience building production systems at scale.?Proven full stack delivery with Angular (v13+) and .NET (Core/6+) in enterprise contexts.?Strong TypeScript and csharp fundamentals; component design, RxJS/async patterns; .NET dependency injection and middleware.?Experience with RESTful APIs, OpenAPI/Swagger, and data access (EF Core/Dapper) with relational databases.?Hands on testing experience: Jest/Jasmine/Karma/Playwright (web) and xUnit/NUnit (services); mocking and test data strategies.?Proficiency with CI/CD (GitHub Actions/Azure DevOps), artifact management, and environment promotion workflows.?Practical security knowledge: OWASP, token based auth (OAuth/OpenID Connect), secrets management, and package supply chain hygiene.?Working knowledge of observability (OpenTelemetry style tracing, metrics, structured logs) and production diagnostics.?Comfortable operating in on prem environments and cloud (Azure or GCP) fundamentals; eager to support migration.","Skills":"?Microservices, DDD/EDA, message/streaming platforms (Kafka/Event Hub/Service Bus).?Front end accessibility (WCAG 2.2), performance tooling (Lighthouse/Web Vitals), and design system contributions.?Infrastructure as Code (Bicep/Terraform), containerization (Docker, Kubernetes/AKS/GKE).?Data experience: caching (Redis), performance tuning, SQL profiling, and API pagination/consistency patterns.?Healthcare domain exposure (FHIR/HL7), privacy/security controls in regulated environments.?Certifications (any): Azure Developer/Architect, GCP Professional Developer, Security+, AZ 400, CKAD/CKA.?Experience with feature flags/versioning, blue/green or canary releases, and rollback strategies.","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

?Design & build modular Angular UI (components, state management, routing, i18n, a11y) and .NET services (Web API, background workers) with clean architecture.?Implement API first contracts... (OpenAPI), event models, and integration patterns that support interoperability and reuse.?Apply test first practices (unit, integration, component/e2e) and drive automation coverage; measure and improve code quality.?Enforce secure coding standards and shift left controls (linting, dependency hygiene, SAST/DAST/OSS, SBOM).?Optimize performance (web vitals, bundle size, caching) and reliability (timeouts, retries, circuit breakers) across UI and services.?Instrument observability (metrics, tracing, structured logs) and contribute to error budgets/SLOs with SRE.?Build resilient CI/CD pipelines with quality gates; participate in release planning, readiness, and production cutovers.?Write clear technical documentation: ADRs, API specs, design notes, runbooks, and onboarding guides.?Partner with product, UX, and architecture to decompose features into stories; uphold DoR/DoD and acceptance criteria.?Participate in code/design reviews, provide mentorship, and champion continuous improvement.?Support on prem operations (config, performance profiling, rollout) while contributing to cloud migration (Azure/GCP).?Contribute to security & compliance (data segmentation, privacy, audit readiness, immutable logging).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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