Job Search Results in Austin, TX

Insight Global is looking for a 3rd Level Support Engineer to work onsite at one of their premier customers in North Houston (Spring, Texas). This person will be responsible for resolving the most... More complex and critical issues escalated from Level 1 and Level 2 support. This role demands deep knowledge of Windows systems, drivers, and hardware platforms. You will collaborate with cross-functional teams, including development, QA, and vendors, to provide sustainable solutions and root cause analysis. Strong work ethic, ownership, and the ability to remain calm and decisive under pressure are essential. Responsibilities include: - Resolve complex escalations: Serve as the final escalation point for issues that cannot be resolved by L1/L2 support. - Root cause analysis: Identify underlying causes of recurring problems, propose preventive measures, and implement permanent fixes. - Cross-team collaboration: Partner with product engineering, development teams, and external vendors to resolve bugs, design flaws, or third-party issues. - System & hardware troubleshooting: Diagnose and resolve advanced problems involving Windows OS, drivers, firmware, and enterprise applications. - Knowledge sharing: Create detailed documentation, standard operating procedures (SOPs), and contribute to the knowledge base to empower L1/L2 support. - Testing & validation: Perform system, driver, and firmware testing to validate fixes and ensure solution stability in production environments. - Vendor & customer interaction: Interface with vendors, partners, and customers during escalations; provide clear, professional communication throughout resolution. - Continuous improvement: Identify gaps in processes, tools, or training and propose improvements to enhance efficiency across the support organization.This position is expected to work onsite at the client facility with a work schedule of Monday-Friday, 8:00am-5:00pm (1 hour lunch), excluding major holidays.Compensation: $28.00-$35.00/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a skilled customer service specialist to join their food distribution client in Waller, Texas. In this role you will be responsible for maintaining local and regional... More customer relationships across a wide array of industries. Candidates that will be successful in this role will have strong communication skills over the phone, and will ensure accuracy of physical and digital products when performing data entry duties.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:The purpose of Quality Control Associate is to update and coordinate the planning, implementation, and supervision of the quality control plan. This includes working with employees as well... More as outside agencies or consultants involved in inspections and testing. This is a Commercial Data Center site.QualificationsExperience with L1-L5 Commissioning + Punchlists + NETA ReportsOSHA-10 certification1 years of data center construction experience highly preferred; Required to have recent QA/QC experienceMotivated self-starter familiar with the QC process including developing a site-specific QC Program and establishing the 4 phases of controlExperience with documentation in a software-Bluebeam/Procore/CX Alloy or something similarAbility to communicate effectively with the Project Team and our clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Manager will lead a cross-functional initiative to establish comprehensive governance for non-client deliverable documents referenced in the Mooring Solutions Integrated Management System... More (IMS). This role is responsible for end-to-end project delivery, ensuring document cataloging, governance standards, system alignment, compliance monitoring, automation, and change adoption are executed successfully.The Project Manager will serve as the central point of coordination between Mooring Solutions stakeholders, MODEC application support, IT, compliance, and business users, ensuring outcomes align with IMS requirements, security standards, and operational efficiency goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Under general supervision, this candidate will be responsible for facilitating continuous improvement work sessions and leading teams through rapid improvement events to address strategic projects or... More value stream initiatives. You will be executing analytical approaches and applying proven structured process improvement techniques in support of the overall workshop or production cell. Leading efforts for establishing and sustaining improvement processes supporting a frontline leader and the associated work group. You will also be leading small teams to address local projects or issues.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Sr. Revenue Accountant for a client in the Houston, TX area. The Sr Revenue Accountant will serve as a key member of the Revenue team and will be responsible for the... More preparation of revenue schedules, journal entries, account analysis and reconciliation of all revenue related accounts according to client's closing schedules. Additional responsibilities including, but not limited to, the following: - Coordinate and/or perform monthly revenue close activities for clients- Develop and perform special project activities on revenue related issues- Identify productivity/performance improvement models for department- Keep Management team informed on client/revenue issues- Assist with new client set-up- Provide training and technical support for staff accountants- Communicate technical issues with client, associated parties, and internal departments- Reconcile all revenue accounts monthly- Monthly Severance Tax ReportingMeet client's closing scheduleWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... More transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is hiring an Integration Engineer for a global specialty foundry leader in San Antonio, Texas. The Integration Engineer will be responsible for developing, improving, and sustaining... More all manufacturing process flows; development of new process modules; leading and coordinating complex projects. This Engineer will lead and collaborate on technology transfers and development of new technology. They will coordinate the introduction, qualification, and ramp to volume of new process flows for foundry customers. This Integration Engineer will interact and collaborate with Process Engineering, Equipment Engineering, Operations, and R&D groups on inter-departmental and cross-functional projects. They will interact with customers on both engineering and executive levels to work technical issues and present project summaries and updates. This Integration Engineer will direct failure analysis efforts, analyze E-test and yield data and provide feedback to engineers and managers to continuously improve the manufacturing process.Day-To-Day:- Lead or coordinate projects to minimize defects, improve process control, reduce rework, study process window for new devices, qualify new tools, evaluate new consumables and develop new processes for better performance and lower cost.- Analyze E-test and Yield data, disposition problem wafers and lots. Write E-test procedures, specifications, documentation and test programs.- Utilize advanced analytical tools and techniques and participate in teams to solve wafer fabrication problems.- Write process capability reports for process engineering and customer review.- Lead or participate in intra- or inter-departmental efforts to manage process crises: containing damage, investigating and identifying root causes and implementing corrective and preventive actions.- Participate in inter-departmental projects toward technology development and yield enhancement.- Help drive continuous improvement projects to drive improved D0s, reduce scrap, and improve device performance.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Head of Field Support will be responsible for leading PulseForge?s global customer service and support organization. This role ensures that customers receive timely, effective, and consistent... More technical support and field service for PulseForge systems. The position requires building and managing a strong team, developing standard processes, and driving alignment with Engineering, Manufacturing, and Sales functions to maximize customer satisfaction and operational excellence. The role requires significant international travel, particularly to Asia and Europe, to engage directly with customers and to establish and strengthen the regional support infrastructure.Customer Support & Service Leadership?Lead the global field service and technical support teams.?Oversee installation, commissioning, maintenance, and repair of PulseForge equipment.?Establish and maintain escalation processes for rapid issue resolution.?Define staffing models and training programs to ensure service readiness.Operational Excellence?Develop and track KPIs (uptime, response times, customer satisfaction, first-time fix rate).?Standardize service procedures, documentation, and tools across the team.?Implement preventive maintenance and service programs to minimize downtime.?Partner with Engineering and Manufacturing to provide structured feedback on product reliability and serviceability.Cross-Functional Alignment?Collaborate with Sales and Customer Success to ensure smooth customer handoffs post-installation.?Provide input to product development based on recurring customer issues and service learnings.?Coordinate with Supply Chain for spare parts availability and logistics.Business Strategy & Growth?Define long-term service strategy in alignment with company goals.?Explore and manage service-related revenue streams (service agreements, training, spare parts, upgrades).?Ensure compliance with relevant safety, regulatory, and quality standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Facilities Electrical Engineer to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated... More capabilities of a foundry for semiconductor microsystems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc.This position is responsible for overseeing the safe design and operation of various electrical systems for our semiconductor wafer fab and test facilities. The Facility operates over 150 different utility systems that include chemicals, gasses, variety of electrical systems, water systems, HVAC, waste, vacuum, and controls. Facilities works closely with the manufacturing team to understand how the utility systems impact the process as well as how to reduce consumption.Responsibilities:Design, operate, and maintain electrical systems supporting semiconductor wafer fabrication and test facilities.Ensure the safe and reliable operation of over 150 utility systems, including electrical distribution, HVAC, water, gas, chemical, vacuum, and control systems.Collaborate with manufacturing and process engineering teams to align utility system performance with production needs and efficiency goals.Lead and support capital projects involving electrical infrastructure upgrades, expansions, and new installations.Provide technical expertise during design reviews, construction, commissioning, and troubleshooting of facility systems.Monitor and analyze system performance to identify opportunities for energy savings and resource optimization.Ensure compliance with local, state, and federal codes, as well as internal safety and operational standards.Maintain accurate documentation, including as-built drawings, specifications, and maintenance records.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less