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Apr 29, 2025

Charlotte, NC

|

Customer Service

|

Perm

|

$33 - $41 (hourly estimate)

{"JobID":428373,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28203","ReferenceID":"CLT-9f692e0b-7f51-4a99-98a9-d454d60b68ba","PostedDate":"\/Date(1745939478000)\/","Description":"What you?ll be doing:? ?Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters. ?Relevant experience in SAR narrative drafting and filing ?Conduct investigative review and analysis in support of company?s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business ?Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products ?Document investigations in written narratives ?Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report ?Incorporate feedback from Quality Assurance Team ?Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures? ?Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation ?Review data from systems and following Coinbase procedures to investigate, decide, and document transaction monitoring alertsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Compliance Analyst III","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Strong interpersonal, analytical, and communication (verbal and written) skills ?Experience working with Google Sheet, Google Doc, Excel, Word ?Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment ?Ready to support in 24*7 environment ??Organized with a High level of attention to detail","Skills":"?Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)? ?Experience in project management, analytics, or vendor management ?Advanced degree in business, finance, or customer experience (CX) ?Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud. ?Experience collaborating with external outsource business partners","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":41.2800,"SalaryLow":33.0240,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

What you?ll be doing:? ?Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters.... ?Relevant experience in SAR narrative drafting and filing ?Conduct investigative review and analysis in support of company?s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business ?Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products ?Document investigations in written narratives ?Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report ?Incorporate feedback from Quality Assurance Team ?Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures? ?Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation ?Review data from systems and following Coinbase procedures to investigate, decide, and document transaction monitoring alertsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 10, 2025

North York, ON

|

Managerial / Professional

|

Perm

|

$115k - $122k (estimate)

{"JobID":454320,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M3C 3","ReferenceID":"TOR-7386384d-797b-4a3f-86c8-737c6f39a460","PostedDate":"\/Date(1760130340000)\/","Description":"Insight Global is seeking a Digital Marketing Analytics Manager to join a top retail e-commerce client for a permanent position. The Manager will lead the strategy, execution, and optimization of data-driven insights across our digital advertising programs. This role is critical in shaping how we measure performance, allocate media investments, and optimize campaigns across paid channels including Search (Google Ads), Social (Meta, TikTok), Display (DV360), and Affiliates. You will be a key business partner to Marketing, eCommerce, and Data teams?developing cohesive narratives that inform executive decision-making and campaign-level tactics.The ideal candidate is both a hands-on technical expert and a strategic thinker with a strong grasp of media measurement, attribution modeling, data architecture, and customer behavior analytics. This role also involves leading a team of analysts and supporting the evolution of our digital analytics capability across platforms, data pipelines, and personalization efforts.Key Responsibilities:Digital Performance Analytics \u0026 Insights?Deliver timely, automated performance reporting and dashboards (Tableau, Looker Studio) to track KPIs including ROAS, CAC, CPC, Conversion Rates, etc.?Conduct in-depth analyses across paid digital channels and segments to identify trends, mine actionable business insights, and recommend optimizations and test-and-learn initiatives. ?Develop and support experimentation roadmaps including A/B testing, GeoLift studies, and cross-channel incrementality frameworks.Data Architecture \u0026 Measurement Strategy?Lead the tagging and data capture strategy across digital campaigns to ensure accurate and enriched tracking of customer interactions across platforms (web, app).?Partner with Data Engineering to ensure robust and scalable pipelines to the data warehouse (BigQuery), enabling trustworthy reporting and analytics.?Own the Data Management Platform (DMP) taxonomy and partner with marketing on segmentation and personalization strategies.Project Management and Process Improvement?Manage multiple simultaneous projects with clear prioritization framework. ?Actively provide insights and recommendations to improve internal processes to more efficiently allocate resources.?Support development of organizational strategies with focus on team structure, competency requirements, and upskilling frameworks.Leadership \u0026 Collaboration?Lead and mentor a high-performing team of analysts, translating data into clear business narratives and executive-ready insights.?Collaborate with cross-functional teams and vendors to align media and measurement strategies.?Champion a data-informed culture and promote best practices in data visualization, storytelling, and stakeholder communication.Competencies:?Develops Talent?Decision Quality?Plans and Aligns?Ensures Accountability?Instills TrustSkills:?Strong analytical, influencing and interpersonal skills?Organizational skills?Stakeholder management?Problem solving, critical thinking, solution-focused approach?Project and resource management?Business acumen and basic financial understanding?Strategic planningWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Digital Marketing Analytics Manager","City":"North York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Experience- 5+ years in digital marketing or media analytics, preferably in a retail or eCommerce setting- 2+ years leading analytics teams as a people manager with a focus on professional development and strategic impact- Hands-on experience with SQL (BigQuery preferred)- Strong understanding of paid digital channels and platforms, including DV360, Meta Ads, and affiliate networks.- Proven ability to develop interactive dashboards using Tableau or Google Looker Studio- Demonstrated experience with A/B testing, targeting/personalization tools, and campaign tagging best practicesRequired Education- Bachelor\u0027s or Master\u0027s degree in a quantitative field (Ex/ Business, Engineering, Math)-","Skills":"- Familiarity with R or Python is a strong asset- Experience with or exposure to Retail Media Networks (e.g., Amazon Advertising, Walmart Connect, Roundel) or retail monetization analytics is an asset.Other Assets Include:- Experience working in omni-channel retail or large enterprise environments.- Familiarity with GA4, Adobe Analytics, and clickstream behavioral data.- Exposure to clean room environments (e.g., Google ADH, LiveRamp).- Experience in marketing automation platforms (e.g., Salesforce, Unica, Eloqua, Marketo, Adobe).- Knowledge of Canadian privacy regulations (CASL, PIPEDA).","Industry":"Managerial / Professional","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":122000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Digital Marketing Analytics Manager to join a top retail e-commerce client for a permanent position. The Manager will lead the strategy, execution, and optimization of... data-driven insights across our digital advertising programs. This role is critical in shaping how we measure performance, allocate media investments, and optimize campaigns across paid channels including Search (Google Ads), Social (Meta, TikTok), Display (DV360), and Affiliates. You will be a key business partner to Marketing, eCommerce, and Data teams?developing cohesive narratives that inform executive decision-making and campaign-level tactics.The ideal candidate is both a hands-on technical expert and a strategic thinker with a strong grasp of media measurement, attribution modeling, data architecture, and customer behavior analytics. This role also involves leading a team of analysts and supporting the evolution of our digital analytics capability across platforms, data pipelines, and personalization efforts.Key Responsibilities:Digital Performance Analytics & Insights?Deliver timely, automated performance reporting and dashboards (Tableau, Looker Studio) to track KPIs including ROAS, CAC, CPC, Conversion Rates, etc.?Conduct in-depth analyses across paid digital channels and segments to identify trends, mine actionable business insights, and recommend optimizations and test-and-learn initiatives. ?Develop and support experimentation roadmaps including A/B testing, GeoLift studies, and cross-channel incrementality frameworks.Data Architecture & Measurement Strategy?Lead the tagging and data capture strategy across digital campaigns to ensure accurate and enriched tracking of customer interactions across platforms (web, app).?Partner with Data Engineering to ensure robust and scalable pipelines to the data warehouse (BigQuery), enabling trustworthy reporting and analytics.?Own the Data Management Platform (DMP) taxonomy and partner with marketing on segmentation and personalization strategies.Project Management and Process Improvement?Manage multiple simultaneous projects with clear prioritization framework. ?Actively provide insights and recommendations to improve internal processes to more efficiently allocate resources.?Support development of organizational strategies with focus on team structure, competency requirements, and upskilling frameworks.Leadership & Collaboration?Lead and mentor a high-performing team of analysts, translating data into clear business narratives and executive-ready insights.?Collaborate with cross-functional teams and vendors to align media and measurement strategies.?Champion a data-informed culture and promote best practices in data visualization, storytelling, and stakeholder communication.Competencies:?Develops Talent?Decision Quality?Plans and Aligns?Ensures Accountability?Instills TrustSkills:?Strong analytical, influencing and interpersonal skills?Organizational skills?Stakeholder management?Problem solving, critical thinking, solution-focused approach?Project and resource management?Business acumen and basic financial understanding?Strategic planningWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 24, 2025

New York, NY

|

Software Engineering

|

Perm

|

$115k - $135k (estimate)

{"JobID":430148,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.9371818181818,"Longitude":40.6466363636364,"Distance":null},"State":"New York","Zip":"11235","ReferenceID":"SCS-0ba47389-a5fa-48e2-a6e7-9a3030638384","PostedDate":"\/Date(1753377256000)\/","Description":"Insight Global is looking for a Product Information Management (PIM) Systems Administrator who will be responsible for overseeing the setup, configuration, and maintenance of our client\u0027s PIM system to ensure that product data is accurate, consistent, and readily accessible across various business functions. Manage daily operations of the PIM system. Serve as the product data SME, ensuring quality and consistency. Configure workflows, data models, attributes, and product families. Manage user roles and access. Communicate system updates, outages, and enhancements to users. Collaborate with cross-functional teams to define and support data integration with PLM, ERP, CRM, and other systems. Execute and validate product data imports/exports. Automate outbound data flows to ensure a single source of truth across platforms. Customize PIM to meet business unit and sales/marketing needs. Implement data governance controls. Partner with technical teams on feature enhancements and integrations. Provide end-user support and troubleshoot system/data issues. Develop SOPs, guides, and onboarding materials. Conduct training and offer refreshers on PIM best practices. Enforce data quality standards and governance policies. Perform regular audits and clean-ups to maintain data integrity. Generate reports on data performance and system health. Track system uptime and vendor SLA compliance. Support dashboard and metric development for PIM effectiveness.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"PIM Systems Administrator","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must have hands-on experience in Akeneo or other Product Information Management solutions. Bachelor\u0027s degree in information technology or related field. 5-7+ years experience in PIM Systems Administration, IT role managing PIM Implementation, or similar role. Proven experience as a PIM Administrator or similar role. Strong understanding of product data management, data modeling, and workflows within a PIM system. Strong understanding of upstream systems that feed PIM tools with engineering details from Product Lifecycle Management tools. Experience with Excel, and AutoCAD or SolidWorks. Familiarity with the integration of PIM systems with other business applications (PLM, ERP, CRM, CMS). Specifically, Arena (PLM), Infor (ERP), Salesforce (CRM), and Contentstack (CMS). Knowledge of data management best practices and tools, including Tableau, Excel, CSV, XML, and APIs. Experience with troubleshooting, debugging, and optimizing SAAS based PIM system performance.","Skills":"Certifications in PIM systems (e.g., Akeneo Certified Professional) or related fields are a plus.","Industry":"Software Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Product Information Management (PIM) Systems Administrator who will be responsible for overseeing the setup, configuration, and maintenance of our client's PIM system... to ensure that product data is accurate, consistent, and readily accessible across various business functions. Manage daily operations of the PIM system. Serve as the product data SME, ensuring quality and consistency. Configure workflows, data models, attributes, and product families. Manage user roles and access. Communicate system updates, outages, and enhancements to users. Collaborate with cross-functional teams to define and support data integration with PLM, ERP, CRM, and other systems. Execute and validate product data imports/exports. Automate outbound data flows to ensure a single source of truth across platforms. Customize PIM to meet business unit and sales/marketing needs. Implement data governance controls. Partner with technical teams on feature enhancements and integrations. Provide end-user support and troubleshoot system/data issues. Develop SOPs, guides, and onboarding materials. Conduct training and offer refreshers on PIM best practices. Enforce data quality standards and governance policies. Perform regular audits and clean-ups to maintain data integrity. Generate reports on data performance and system health. Track system uptime and vendor SLA compliance. Support dashboard and metric development for PIM effectiveness.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 14, 2025

Bellevue, WA

|

Corporate Operations

|

Perm

|

$100k - $125k (estimate)

{"JobID":455125,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.21,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98004","ReferenceID":"SEA-3d713735-bfa0-4258-b746-f1bf12593f0a","PostedDate":"\/Date(1760461349000)\/","Description":"We are seeking an Events Marketing Manager who is highly organized, collaborative, and execution-driven to own the planning and execution of strategic marketing events. This individual will play a critical role in elevating the brand, engaging customers and prospects, and driving pipeline growth through impactful event experiences.The ideal candidate is a creative problem solver, a strong collaborator across functions, and someone who thrives in a fast-paced environment while executing flawlessly at a high level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Events Marketing Manager","City":"Bellevue","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Strategic Planning: Develop overarching event marketing strategies and tactical plans aligned with broader business objectives.?Budget \u0026 Timeline Management: Create and manage event budgets, ensuring cost-efficiency and on-time delivery.?Vendor \u0026 Stakeholder Relations: Manage relationships with venues, partners, sponsors, and agencies to secure favorable terms and seamless event logistics.?Promotional Activities: Lead multi-channel event promotion campaigns across email, social, and digital to maximize audience engagement.?Content \u0026 Collateral Development: Oversee the creation of event materials, presentations, and digital content to reinforce messaging and brand consistency.?Cross-Functional Collaboration: Partner with sales, product marketing, and brand teams to ensure alignment and maximize event impact.?Event Execution \u0026 Coordination: Own logistics for live, hybrid, and virtual events, ensuring a smooth and professional attendee experience.?Performance Analysis \u0026 Reporting: Collect and analyze event data, gather feedback, and report ROI to inform future strategies.?Education: Bachelor?s degree in marketing, communications, or related field.?Experience: 4?7+ years of experience in event marketing, event planning, or project management, preferably within SaaS or B2B tech.?Organizational Skills: Exceptional ability to juggle multiple projects, deadlines, and stakeholders simultaneously.?Collaboration: Strong interpersonal and communication skills to work cross-functionally and with external partners.?Creativity \u0026 Innovation: Proven ability to design and execute engaging events that resonate with diverse audiences.?Technical Proficiency: Familiarity with event management tools (e.g., Cvent, Splash), digital marketing platforms, and CRM systems (e.g., Salesforce, HubSpot).?Attitude: Positive, proactive, and solutions-oriented with a ?no task too small? mindset.","Skills":"- Previous large enterprise experience- Previous start up experience","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an Events Marketing Manager who is highly organized, collaborative, and execution-driven to own the planning and execution of strategic marketing events. This individual will play a... critical role in elevating the brand, engaging customers and prospects, and driving pipeline growth through impactful event experiences.The ideal candidate is a creative problem solver, a strong collaborator across functions, and someone who thrives in a fast-paced environment while executing flawlessly at a high level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 23, 2025

Bellevue, WA

|

Sales

|

Perm

|

$165k - $175k (estimate)

{"JobID":447500,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.21,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98004","ReferenceID":"SEA-04025cb9-3665-485e-95a3-bf1ec5b6c0b0","PostedDate":"\/Date(1758640427000)\/","Description":"We\u0027re hiring for a full-time/permanent Head of Customer Success in Bellevue, WA. This position will play a pivotal role in our client\u0027s build out of the entire Customer Success division and will require 5 days onsite/week at our customer\u0027s Eastside location. You will be responsible for driving customer satisfaction, retention, and expansion while positioning our client as a long-term strategic partner for external clients. The role requires a balance of executive relationship-building, operational rigor, and a heavily data-driven mindset. As the Head of Customer Success, you will directly influence adoption, retention, and revenue growth across some of the world?s most recognizable brands. You will immerse yourself in our client\u0027s product suite, ensuring you\u0027re knowledgeable on the nuances and benefits of all products and can drive customer product usage and understanding. At a high level, you will own Customer Relationship Management, Strategy Development, Customer Lifecycle Management, Account Planning \u0026 Growth, Data Analysis \u0026 Insights, Consumption \u0026 Delivery Execution, Voice of the Customer \u0026 Feedback Loop, Process Optimization and Team Leadership \u0026 Development across the entire Customer Success Organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Head of Customer Success","City":"Bellevue","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of experience in Customer Success, Account Management, or related leadership roles in SaaS.Proven track record of driving retention, expansion, and satisfaction in enterprise accounts.Exceptional leadership, interpersonal, and relationship-building skills.Strong analytical and strategic thinking capabilities with data-driven decision-making.Familiarity with SaaS, logistics operations, CRM tools, and CS platforms.Bachelor?s degree required; MBA preferred.","Skills":"Previous experience working for a SaaS, logistics, operations company such as Expeditors, OptimoRoute, Onfleet, Onro, Route4Me, Amazon Last Mile, etc. Experience working with Vitally CSM platform. Experience working with Salesforce as a CRM tool. Experience working with ZoomInfo for enhancement of the customer journey. Experience using Marketo for marketing automation. Experience with AI, dynamic routing, last mile technology, etc. as it pertains to logistics. Understanding of/experience with last mile terminology, i.e. LTL (less than truck loads), FTR (first time right), micro-fulfillment centers, route optimization, etc.","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":175000.0000,"SalaryLow":165000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We're hiring for a full-time/permanent Head of Customer Success in Bellevue, WA. This position will play a pivotal role in our client's build out of the entire Customer Success division and will... require 5 days onsite/week at our customer's Eastside location. You will be responsible for driving customer satisfaction, retention, and expansion while positioning our client as a long-term strategic partner for external clients. The role requires a balance of executive relationship-building, operational rigor, and a heavily data-driven mindset. As the Head of Customer Success, you will directly influence adoption, retention, and revenue growth across some of the world?s most recognizable brands. You will immerse yourself in our client's product suite, ensuring you're knowledgeable on the nuances and benefits of all products and can drive customer product usage and understanding. At a high level, you will own Customer Relationship Management, Strategy Development, Customer Lifecycle Management, Account Planning & Growth, Data Analysis & Insights, Consumption & Delivery Execution, Voice of the Customer & Feedback Loop, Process Optimization and Team Leadership & Development across the entire Customer Success Organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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