Job Search Results for help desk

Insight Global is seeking an Intune Administrator in Waller, TX. This candidate should be able to support, manage, and optimize our enterprise device management environment. This role is responsible... More for administering Microsoft Intune, ensuring secure and reliable deployment of applications, policies, and updates across all endpoints. The ideal candidate has strong technical expertise in modern device management, a deep understanding of Microsoft 365 ecosystems, and a passion for building scalable, secure, and user-friendly solutions.In this role, the Intune Administrator oversees the full lifecycle of device management across the organization. Each day involves monitoring device compliance, troubleshooting endpoint issues, and ensuring policies are deployed correctly and consistently. You will configure and maintain Intune profiles, security baselines, conditional access policies, and application deployments while collaborating with security, infrastructure, and help desk teams to resolve escalated issues. You?ll also evaluate new Intune features, recommend improvements, and help drive the organization?s transition toward a fully modern, cloud-managed endpoint environment. Documentation, reporting, and continuous optimization are core parts of the daily workflow, ensuring the environment remains secure, stable, and aligned with best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support Spectrum Enterprise sales professionals by configuring, processing, and expediting order, contract, and quality control activities for complex orders. Ratify complex orders for completeness,... More accuracy and commission eligibility, and provide pre and post-sale monitoring, escalation and resolution support. Subject matter experts with the Enterprise end to end sales and ordering process; provide guidance and help-desk support to sales professionals, Order Operations, Client Services, and Service Delivery personnel to improve order accuracy and accelerate the sales and ordering process. Point of contact working with key stakeholders from partner teams to identify, develop, and initiate resolution plans with defective opportunities throughout all stages of the sales & ordering process.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking highly skilled IT Support Engineers to provide dedicated, high-touch technical support for Vice Presidents and Directors. This role is focused exclusively on executive-level... More support and is not part of the general help desk. You will ensure seamless technology experiences for leadership, particularly during meetings and daily operations. You?ll work in a Dell environment and support Microsoft Teams, Windows 10/11 troubleshooting, and iOS devices. Collaboration with cloud, security, compliance, and Intune teams is essential. You will partner with Executive Admins to support technical assistance for presentations and conference rooms for leadership meetings and events, in addition to managing VP level laptops, desktops, mobile devices and peripherals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Ensure the timely and effective deployment of Windows updates to corporate workstations. Work with users to ensure hardware and applications on desktops meet their business needs. Work within a... More small dynamic team and adjust to changing requirements or responsibilities easily and effectively. Respond to help desk requests and other technical problems to ensure that the day-to-day workflow of the Funding Corporation is uninterrupted. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Test and install Windows desktop updates.?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones.?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Work effectively with the business users and the Information Services team members.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the San Diego area is looking for a Civil Engineering Project Manager - planning. The client supports residential land development. The PM needs to know CAD and know how to design.... More They will write contracts manage budget, manage clients, tend to meetings, and help to bring in/close business. This position entails Project Management for preparation of Tentative Maps and Site Plans, exhibits and Concept Land Plans from a desk using AutoCAD. The Planning Department is somewhat of a hybrid between Planning and Civil Engineering and our plans are on the technical side.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Systems Engineer to to help transition from on-premises to a modern, cloud-based environment. This position offers the opportunity to influence and build our future tech stack using... More the latest cloud technologies.Job duties include managing existing servers and applications, implementing new systems and applications, and monitoring the environment. This position will be working closely with DevOps and Help Desk, providing technical assistance for both teams. Duties/Responsibilities:?Work with IT leaders to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation.?Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.?Design, deploy, and support applications, network and systems, ensuring security, availability, and performance.?Design, develop and support IAM solutions.?Implementation and management of tools and processes for ongoing operations, including:oMonitoringoAlertingoSecurity ControlsoSystem redundancyoBackups/RestoreoDisaster Recovery?Troubleshoot and resolve issues, including networking, security, and systems-related challenges.?Collaborate with cross-functional teams to optimize performance and maintain system uptime.?Assist and provide backup coverage to technical support staff to provide end user technical support for all business systems?Document system configurations, procedures, and architecture for reference and compliance purposes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

RESPONSIBILITIESVendor Management & SupportSupport and documentation for various Retail Store technologies and devices.Work closely with all support teams; Help Desk, Support, Engineering and Vendor... More Partners to help coordinate Support efforts.Communicate and partner with business partners to resolve issues; Servicedesk, NCR and more.Identify challenges and propose ideas to improve processes.Respond to inquiries via phone and email within established Service Level Agreements and tracking cases in ServiceNow and NCR @YS PortalUse critical-thinking skills to move along, troubleshoot and resolve issuesInventory ManagementEnsure that Depot Inventory levels are adequate according to volume trend and no parts will go on back order.Ensure that the inventory ordered are received by Depot and necessary enrollments (ex. MDM and Airwatch) are done accordinglyRequest quotes and lead time from vendors, compare offers, provide purchase order to best offerBudget ManagementNegotiate with VARs and manage relationships to optimize costsCost-Benefit Analysis: develop and evaluate vendor SOWs then compare options for optimum benefitEnsure that IT operations comply with financial regulations and standards. Support internal audits of IT financial processes and controls.Submit purchase request, follow up with approver as needed, provide purchase order to vendorEnsure that IT operations comply with financial regulations and standards. Support internal audits of IT financial processes and controls.Develop and manage Team budgets for both OPEX and CAPEX.Fulfill requirements for CAPEX fund asks (writing CER) including details of device depreciation, etc.Ensure that variance/favorability is spent on adequate inventory forecastIdentify and analyze variance/discrepancies between budgeted and actual IT costs.Project CoordinationPlan, organize, and execute projectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The company, is seeking a Senior Engineer specializing in software development in Windows environments. The Senior Software Engineer will work on sustaining efforts, and new feature development of... More company applications. The successful candidate will be able to create, analyze and implement product backlog items to be included in development projects. This job reports to the Sr. Software Manager, Software Engineering. Position Responsibilities:? Specify, design, develop, document and test new firmware functions in company products. ? Perform sustaining work on existing firmware?s in company products. ? Develop/sustain Windows SW applications used for various purposes throughout the product/component lifecycle. ? Complete individual assignments defined in JIRA with minimal supervision. ? Assist to solve reported field issues closely with company New Product Support and company Help Desk teams. ? Apply good judgment in meeting tight schedules while maintaining superior quality. ? Perform design reviews and code reviews. ? Collaborate with engineering team members to ensure project success and champion high quality throughout the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTION:Insight Global is seeking to hire a Vice President of Information Technology that will be integral to the bank?s digital backbone, ensuring critical computing services are not only... More highly reliable for daily business operations, but also strategically evolving to enhance performance, availability, and security. This is a leadership role that demands strong team and technical leadership, hands-on problem solving, disciplined process management, and finesse in collaborating with senior management, IT staff, consultants, and end users. You will directly oversee and guide all IT functions and staff, including systems and applications, network engineering, IT project management, help desk operations, disaster recovery/business continuity planning, and cybersecurity to ensure a cohesive and high-performing technology infrastructure. While this role is a key leadership position in the organization, you will still be responsible for guiding the IT operations and functions from a high level but also being actively involved with technical issues.Key Responsibilities:-Strategic & technical leadership-Operational management & team development-Network design, architecture, and security-Documentation, policies, and standards-Disaster recovery and business continuity-Budget and resource strategy-Strategic initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Director of Technology is a pivotal leadership role responsible for building, operating, and evolving the technology foundation that enables our product strategy and business... More outcomes.Reporting to the CPTO, this leader owns the ?how? of technology delivery?translating product vision into scalable, secure, and reliable platforms. The role sits within our Product & Technology organization, partnering closely with Product Management (the ?why? and ?what?) and Data & Analytics, while maintaining clear accountability for the Technology function.This role is central to our evolution from a traditional IT centric model to a modern, product led technology organization, with a strong emphasis on our Salesforce CRM platform integration, and disciplined execution. The Senior Director of Technology also leads and governs our partnership with an external Managed Services Provider (MSP) responsible for Infrastructure, Information Security, and Help Desk services.This position is ideal for a technology leader who thrives at the intersection of platform architecture, engineering execution, operational excellence, and business impact.What You?ll Do (Key Responsibilities)Technology Strategy & Leadership?Partner with the CPTO and Product leadership to define and execute a technology roadmap that directly supports product strategy and company objectives.?Serve as the senior-most leader accountable for technology execution, technical decision making, and delivery outcomes.?Ensure technology strategy balances speed, scalability, reliability, and long term platform health.Platform Architecture & Engineering?Own the architecture and evolution of our core technology platforms, with Salesforce CRM as the primary system of record.?Guide build vs. buy decisions and ensure Salesforce is leveraged effectively without constraining broader platform innovation.?Ensure seamless integration across platforms, services, and data flows in support of end to end business processes.Delivery, Reliability & Operational Excellence?Own the delivery and operational performance of technology platforms, including availability, performance, security, and scalability.?Be accountable for measurable outcomes such as delivery throughput, system reliability, platform adoption, and contribution to key business metrics.?Establish clear engineering standards, technical governance, and quality bars across the technology organization.Agile Execution & Modern Development Practices?Champion a pragmatic, outcome driven agile delivery model that emphasizes predictability, transparency, and continuous improvement.?Ensure modern development practices are consistently applied, including CI/CD, DevOps, automated testing, and observability.?Balance rapid iteration with appropriate technical rigor and risk management.Team Leadership & Engineering Culture?Lead, mentor, and grow a high performing technology organization, fostering a culture of ownership, accountability, and continuous learning.?Build a modern software engineering discipline that attracts, develops, and retains top technical talent.?Clearly define roles, responsibilities, and expectations within the Technology team.MSP & Vendor Partnership?Serve as the primary technology leader overseeing our external MSP across Infrastructure, Information Security, and Help Desk functions.?Establish clear governance, performance metrics, and accountability models with external partners.?Ensure internal engineering and product teams are tightly aligned with MSP delivered services.Cross Functional Partnership?Act as a trusted technology partner to leaders across the business, translating complex needs into effective technical solutions.?Collaborate closely with Data & Analytics to ensure platform architecture enables trusted, timely, and scalable reporting and insights.?Communicate clearly and effectively with both technical and non technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less