Job Search Results for technical Operations Analyst

Insight Global is seeking a Sr. Business Systems Analyst III to support a major higher education client and serve as systems liaison between the education, research, and administrative functions of... More the university and Business Enterprise Systems and Technologies (BEST) to help business units achieve their desired business goals. This analyst will play a key role within Student Financials, bridging functional and technical operations. They will oversee critical nightly batch processes, troubleshoot production issues, support integrations, and partner closely with billing, financial aid, HR, and student services teams. The ideal candidate brings strong PeopleSoft Campus Solutions expertise?particularly in billing and collections?as well as SQL and data analysis experience. This role is perfect for someone who can step in quickly, owns their workload, and supports both operational tasks and enhancement projects.Day-to-Day:?Monitor and validate all overnight batch schedule jobs (hundreds daily)?Spot-check billing-related processes?Address production issues, including integrations with 3rd-party tuition payment tools?Work with business units (billing, tax office, student insurance, HR tuition remission) to understand needs?Gather requirements for enhancements and partner with developers?Provide system updates or insights to business stakeholders?Perform data analysis, troubleshooting, and SQL querying?Participate in testing and interpret test resultsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring an Analyst, Menu Content & Price Management to support a leading quick service restaurant brand across Canada and the U.S. This individual will play a critical role in... More capturing, documenting, and coordinating menu and pricing changes across multiple technology platforms, including Point of Sale (POS), mobile applications, kiosks, and delivery services. This is an execution mindset opposed to strategic direction and the primary objective of this role is to manage timelines and project delivery. This is a full onsite role 5 days a week in Toronto. This role serves as a key liaison between business stakeholders and upstream/downstream technology teams, ensuring seamless execution of evolving menus, promotions, and digital offers. Responsibilities include collaborating with cross-functional teams such as marketing, operations, supply chain, product, and category management to gather requirements in formats required by technology vendors. The analyst will coordinate and track menu changes, support menu testing initiatives, perform UAT for digital offers, and provide consultative guidance on menu format and content during product design and execution. Additional responsibilities include preparing and publishing end-user communications related to menu and price updates, contributing to training materials for new products or changes, and delivering regular status updates, reports, and release schedules. The role will also evaluate previous menu updates to identify opportunities to improve processes and enhance the delivery of menu changes across various technology platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Sr. Finance Data Analyst will help lead the development and delivery of advanced analytics that enable stronger financial and commercial decision-making across Encore. This role plays a critical... More part in transforming complex financial and operational data into clear, actionable insights through compelling analysis, visualization, and data storytelling. The Sr. Finance Data Analyst will partner closely with Finance, Sales, and Operations to identify trends, surface opportunities, and influence strategy. Success in this role requires not only strong technical expertise, but also the ability to translate data into narratives that resonate with business leaders and drive informed action. This position reports to the Analytics Manager. Key Job Responsibilities ? Assist with the evolution of reporting, analytics, and visualization tools to facilitate strategic decision making. ? Design and deliver dashboards and reports that emphasize insight, context, and storytelling, supporting executive-level and operational audiences. ? Extract, interpret, and synthesize data from centralized data sources using advanced SQL queries and structured analytical techniques. ? Lead the development, automation, and maintenance of critical financial reports and dashboards, utilizing analytics to drive meaningful actions. ? Generate both standardized and ad-hoc reports, providing insightful analyses to support informed financial and operational decisions. ? Address data inquiries from diverse business units, offering comprehensive and analytics-driven responses. ? Partner on the development, automation, and maintenance of regularly used reports. ? Provide keen insights into variances between actual and projected results across the sales organization, enabling strategic adjustments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Production Support Analyst to join the team with one of our largest banking clients on a contract from now until the end of October. The successful candidate will be... More required to go on-site 3x a week in downtown Toronto. The Production Support Analyst will be responsible for providing infrastructure support, application support, DB support in a cloud environment. This role provides Level 2 and 3 support when applicable and/or capable, and contributes to the delivery of minor enhancements when required. The Production Support Analyst will work within the ServiceNow tool to monitor production deployment tasks as well as production support tasks as they come in, achieving key Service Level Agreements. He/She will be responsible for maintaining systems documentation in the repository of record, update runbooks and hold development teams accountable for documentation where required. When the team member has significant business process knowledge, the sysops administrator will be expected to support the efforts to resolve complex issues with developers. Team members may also be engaged on projects from time to time to complete various activities, including analysis, testing, development, and documentation. Day-to-day responsibilities include:- Conduct AWS administrative, access, and support tasks across appropriate environments.- Be responsible for the administration of core systems applications running on AWS infrastructure (ECS, RDS, Lambda)- Remain up-to-date on new features and updates in AWS. Providing guidance to dev teams and work with them to take actions for their applications to keep up all the updates from AWS.- Efficiently monitor the AWS costs and develop several strategies for cost optimization.- Maintaining access control using AWS IAM, as well as the integrity of data, throughout the platform of the AWS application.- Learn the metrics and monitor the overall usage of several AWS resources with the help of Amazon CloudWatch, and provide recommendations to Dev teams to fine-tune their systems.- Provide 24 * 7 support for all production applications using various monitoring tools like Cloudwatch in AWS, signalfx and Runscope.- Monitor ServiceNow queues and provide rapid response to end-user requests for support.- Monitor ServiceNow queues for all production and certification environments and implement them using Jenkins pipelines as scheduled. - Proactively identify and work to resolve systems issues or escalate as appropriate. - Participate in DR exercises. - Actively work with our datahub teams and use tools like Looker, Snowflake, Databricks for their pipelines.- Automate any identified tasks by writing scripts in python, and utilizing CloudFormation.- Support the developers and provide guidance to deploy code using CI/CD pipeline. - Develop and maintain relationships with key end users.- Bring technical and functional subject matter expertise to help with technology roadmap planning. This is particularly important for integration work.- Continue to build knowledge of your functional domain.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Support Analyst for a contract to hire opportunity. This individual will be responsible but not limited to the following, will be... More joining a brand-new team of 12 analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for Banking Analysts to join one of their financial services clients in Pittsburgh, PA. The individuals will support custody and accounting processing for mandatory and... More voluntary corporate actions, with a primary focus on Proxy Voting and Class Actions. Partners with third-party vendors to ensure clients retain the ability to vote at proxy meetings and that class action payments are processed and distributed accurately and on time. This is a hybrid opportunity requiring 4 days a week onsite in Pittsburgh, PA. Day-to-Day Responsibilities:?Support execution of mandatory and voluntary corporate action-related custody and accounting processing.?Process liability notices, dividend payments, and interest payments, including allocation to client accounts.?Coordinate with Proxy and Class Action vendors to support end-to-end event processing and timely client outcomes.?Reconcile client holdings versus agent holdings to ensure accurate proxy ballot entitlement and voting eligibility.?Maintain complete documentation and required recordkeeping within event files to support auditability and controls.?Respond to basic client inquiries and service requests; escalate or partner with senior team members for more complex items.?Contribute to client conversion, release, and continuous improvement initiatives.?Provide technical/processing guidance to more junior staff as needed (no direct reports).?Ensure accuracy, timeliness, and quality of assigned work in alignment with team procedures and service-level expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionAs part of the Enterprise Asset Management team, you will work within our operations team that provides full life cycle management of endpoint (laptop) hardware for faculty and staff.... More You will help build and maintain corporate policies for asset management, provisioning, deployment, reclaims of associate hardware, and end-of-life hardware disposal services for our institution, as well as providing operations support through request management within our ServiceNow ticketing system. You will also help identify process improvements within our focus area and guide changes to implementation. This position helps accurately capture and document project requirements and ensures that all stakeholders understand the project's scope and objectives. The ideal candidate has hands on experience with HAM, vendor management, and ITAM/Service management tools, and can effectively partner with IT, procurement, finance, and academic stakeholders in a complex campus environment. Areas you will support: ?Leasing/purchasing hardware ?Inventory management ?Data governance ?Provisioning/deployment ?Asset returns ?ITAD Responsibilities: ?Facilitate laptop refreshes of faculty & staff to help expedite implementation of our leasing program ?Perform hardware return outreach to faculty & staff, both from refresh and terminations ?Maintain client asset assignment data within our IT services database ?Create and maintain ServiceNow knowledge base documentation in alignment with operational standards to support hardware processes ?Work to identify business process improvements within the endpoint focus area and guide changes to implementation ?Gather, document, and manage business and functional requirements related to hardware lifecycle processes and tools?Evaluate current state lifecycle workflows and identify opportunities to improve efficiency, standardization, and user experience?Support hardware refresh programs for faculty, staff, students, and shared environments (e.g., labs, classrooms)?Assist with hardware asset management practices, including inventory tracking, lifecycle reporting, and compliance?Collaborate with vendors and internal teams on hardware standards, pricing models, and lifecycle strategy?Develop documentation such as business requirements documents (BRDs), process flows, lifecycle models, and gap analyses?Support testing, validation, and rollout of lifecycle related tools or process improvements?Provide ongoing analysis and recommendations to continuously improve lifecycle governance and sustainabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior GRC Analyst to sit on site in San Antonio, Texas. As the Senior GRC Analyst, you will be responsible for leading enterprise governance, risk, and compliance (GRC)... More initiatives to ensure regulatory alignment, enables risk-informed decision-making, and integrates security controls across business and technology operations. This position serves as a key advisor and liaison among cybersecurity, legal, audit, and executive leadership.-Develop, maintain, and enforce enterprise cybersecurity policies, standards, and procedures-Establish and manage control frameworks, control matrices, and compliance mappings-Lead enterprise-wide cyber risk assessments, including business systems, cloud environments, and third-party vendors-Identify, analyze, prioritize, and document risks using qualitative and quantitative methods-Maintain the enterprise risk register and provide risk-based recommendations to leadership-Serve as the primary liaison for internal and external audits, regulators, and assessors-Lead audit readiness efforts, including evidence collection, control testing, documentation, and remediation tracking-Oversee implementation and effectiveness of security controls across IT, cloud, and business systems-Validate control performance through continuous monitoring, testing, metrics, and reporting-Partner with engineering, SOC, and IT teams to operationalize and measure security controls-Conduct vendor risk assessments and evaluate third-party compliance with contractual and regulatory requirements-Recommend risk mitigation strategies, contractual safeguards, and security requirements-Lead security awareness and training initiatives-Drive continuous improvement of the GRC program-Mentor junior analysts and provide guidance to leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Manhattan Active WMS (MAWM) Analyst/Engineer for one of our clients in Waller, TX. The Manhattan Active WMS (MAWM) IT Analyst/Engineer will play a key role in supporting,... More configuring, and enhancing the Manhattan Active Warehouse Management System within a large-scale enterprise environment. In this role, you?ll work closely with operations, IT, and integration teams to ensure MAWM is optimized for performance, stability, and scalability. Your day-to-day work will involve managing technical configurations, creating and maintaining extensions, designing and executing system integrations, and providing post-implementation support. You?ll troubleshoot complex issues, develop automation to streamline warehouse processes, and collaborate with cross-functional partners to improve system functionality. This position also requires hands-on engagement with warehouse operations, ensuring that system enhancements align with real-world workflows such as receiving, put-away, picking, packing, shipping, inventory management, and labor optimization. Travel to project sites and distribution facilities (10?20%) may be required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is actively hiring multiple Cyber Network Operators and Exploitation Analyst (Blue Team and Red Team) to join our team supporting a large Intelligence Program out of Fort Meade. The... More selected candidates will work on a team of Senior Analyst providing a wide range of Computer Network Operations (CNO) including Defensive Cyber Operations, Offensive Cyber Operations, and Exploitation Operations. Candidates should have s strong hands on experience with tools such as DataXplorer, XKS, UTT, etc. as well as tools such as Snort, Bro, Metasploit, etc. specifically performing Computer Network Operations. Salaries offered will be based on candidates level of expertise, education, and clearance level; but likely fall between 175K - 300KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less