Job Search Results for technical Operations Analyst

Insight Global is seeking an Intermediate IT Change & Incident Management Analyst to support Royal Bank of Canada within their Enterprise IT Operations and Enablement team.This role will support a... More high-volume environment, managing a backlog of 500+ change requests. The consultant will be responsible for coordinating and executing low-risk IT changes, while also supporting incident-related workflows (including emergency changes and post-incident activities).The ideal candidate is highly organized, process-driven, and an excellent communicator who can manage multiple requests simultaneously while working cross-functionally with technical teams and business stakeholders. Experience working within structured ITIL environments and using ServiceNow is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst. This individual will be responsible but not limited to the following, will be joining a brand-new team of 12... More analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for *multiple locations across Wiesbaden, Germany, Honolulu Hawaii, and Washington DC. This position will site onsite at Wiesbaden, Germany. We are seeking talented military... More operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting the client's implementation teams to support and strengthen the unique partnerships with the user base while deploying cutting edge technology. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new use cases, all while solving unique and challenging problems. Lastly, you will help facilitate collaboration across a global enterprise while ensuring the customers' continued success. These are customer facing roles that require strong communication and attention to detail. Core ResponsibilitiesSet up and maintain Palantir systems on-siteTest, troubleshoot, and fix system issues.Train users on how to operate and maintain both hardware and software.Quickly respond to and resolve technical problems.Log all activities, issues, and fixes.Support system upgrades and changes.Work closely with military teams and other users to ensure smooth adoption.Share feedback to improve the system based on real-world use.Pay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and... More Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is actively hiring multiple Cyber Network Defense and Exploitation Analyst (Blue Team and Red Team) to join our team supporting a large Intelligence Program out of Fort Meade. The... More selected candidates will work on a team of Senior Analyst providing a wide range of Computer Network Operations (CNO) including Defensive Cyber Operations, Offensive Cyber Operations, and Exploitation Operations. Candidates should have s strong, hands on background in similar type environments, and have hands on experience with multiple intelligence tools, classified and unclassified cyber tools, and experience performing hands on Cyber Operations. An active TS/SCI with CI Polygraph is required for this position. Fullscope Polygraph is highly preferredSalaries offered will be based on candidates level of expertise, education, and clearance level; but likely fall between 150K - 300KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large Infrastructure Design team leads the development of innovative solutions for complex R&D and manufacturing facilities across the Bay Area and beyond. They specialize in creating sophisticated... More infrastructure systems that power next-generation research and production environments.They are seeking a specialized BMS Controls Engineer to bridge the gap between Facilities Operations and Data Science teams. The ideal candidate will optimize the Building Management Systems (BMS) not just for operation, but for high-fidelity data acquisition. You will work closely with facilities personnel to instrument systems, validate sensor accuracy, and architect the data pipeline required to feed predictive Machine Learning models.What You?ll Do? Collaborate with facilities staff to identify critical control points and sensors required for ML modeling.? Translate the complex requirements of the ML team into technical tasks for the facilities team. ? Conduct regular audits of trend data to identify "flatlined" sensors, calibration drifts, or communication drop-outs.? Design and maintain the pathway from the BMS (Edge) to the central repository (Cloud/On-Prem).? Develop automated scripts or dashboards to monitor the "health" of the data pipeline (ensuring uptime and completeness). PLC setup, HMI development (Ignition/WebCntrl/Desigo) and developing the sequence of operations.? Configure and program controllers to communicate via standard industry protocols. Program DDCs and Siemens PLCs using TIA-Portal. Should know IEC 61131-3 languages ? Develop, maintain, and upgrade intuitive graphical user interfaces (GUIs) and dashboards within Ignition and ALC the BMS platforms to visualize system performance for end users. Develop Alarm rationalization with feedback from Facility operations.? Troubleshoot hardware, software, and network issues that result in poor data quality (e.g., fixing loose terminations, replacing faulty sensors, or resolving network IP conflicts).? Program control sequences and alarm logic. Manage tag databases, historical data logging, and SQL database connections for reporting.? Manage and prioritize requests for information on new construction builds, existing site facilities support and legacy site enhancement projects.Pay Range for this role is $55 - $65 per hour depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Salesforce Consultant for a client in the Des Moines, IA area. This individual will join a small-mid sized salesforce team under the Sales & Marketing IT space. This... More role will lean heavily into the discovery & consulting piece of the current Salesforce system in order to optimize how it is being utilized. In this role you will: ? Conduct structured discovery with B2B business stakeholders to understand current workflows, pain points, and desired future outcomes? Document current-state and future-state business processes in clear, business-friendly language? Translate business goals into Salesforce use cases and solution designs? Design pragmatic Salesforce solutions that reduce manual effort and improve data quality? Optimize core Salesforce functionality, including opportunity models, account/contact structures, and sales guidance? Build and enhance automation using Salesforce Flows, validation rules, and governance controls? Independently configure Salesforce objects, fields, record types, layouts, reports, and dashboards? Ensure solutions are tested, documented, production-ready, and aligned with Salesforce best practices? Deliver actionable reporting and dashboards to support pipeline visibility, decision-making, and user accountability? Act as a trusted advisor by communicating clearly with stakeholders, presenting recommendations, and supporting enablement and adoptionHourly pay rate for this position ranges between $65.00-$70.00 and is dependent on experience level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Security Analyst - Threat HunterWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal... More opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the... More intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship.DUTIES AND RESPONSIBILITIES:? Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.)? Facilitates positive, professional relationships with Technology and Business teams? Assigns resources to demand, based on skills, fit? Present complex information in a simple and concise manner for all levels of the organization? Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool? Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value? Define, document, and implement best practices, tools and templates for BA team? May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects? Create and audit Business Analysis processes and procedures? Act as a Senior Business Analyst when the demand or need arises? Perform other related duties as assigned by management? Be comfortable in a client-facing environment? Directly supervises all business analyst employees within the department(s).? Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.? Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experienceComputer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is an experienced SAP Functional Analyst with a primary focus on SAP PP (Production Planning) to support a manufacturing plant environment within Oil & Gas. This role is a backfill... More position supporting ongoing operations, enhancements, and project work, with close collaboration across business, IT, and functional teams.The successful candidate will act as a bridge between the business and technical teams?gathering requirements, designing solutions, supporting configuration, and coordinating testing and releases.Responsibilities Include:? Act as the functional SAP PP lead supporting a manufacturing plant environment? Work closely with business stakeholders to gather requirements, design solutions, and translate needs into SAP functionality? Support day-to-day SAP PP operations, including enhancements, defect resolution, monthly releases, and project work? Collaborate with ABAP developers to validate solutions and ensure functional design aligns with business requirements? Lead and support configuration, testing (including UAT), documentation, and user coordination? Review and validate ABAP developments and ensure functional quality before deployment? Coordinate and support user testing, including test planning and execution? Deliver presentations, status updates, and solution walkthroughs to business stakeholders when rolling out new functionality ? Manage assigned work independently, ensuring clear communication and timely updates to stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less