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Feb 03, 2026

Woonsocket, RI

|

Programmer / Developer

|

Contract

|

$44 - $55 (hourly estimate)

{"JobID":489893,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"DAL-0a6811a4-fed9-4748-ba43-eede3d68fe44","PostedDate":"\/Date(1770092129000)\/","Description":"Insight Global is seeking a Senior C#/.NET backend engineer to support and enhance existing backend systems while contributing to several targeted initiatives that improve overall performance and team velocity. This role is heavily backend-focused, involving API development, event-driven pipelines, and messaging frameworks such as Kafka or Azure Service Bus. The ideal candidate brings at least 5 years of server-side engineering experience, with strong skills in databases, data access layers, and performance optimization - along with a proven ability to build scalable RESTful APIs in .NET. Strong communication skills are essential, as this engineer will work closely with the team to articulate technical approaches and ensure efficient execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior .NET / C# Developer","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-7+ years developing in csharp/.NET with a focus on server-side engineering? Strong experience with databases, data access layers, and performance optimization? Proven track record building scalable RESTful APIs in .NET? Proficiency with event/messaging platforms such as Kafka or Azure Service Bus? Excellent communication skills, able to clearly articulate ideas and technical approaches","Skills":"? Previous experience within the healthcare industry","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Senior C#/.NET backend engineer to support and enhance existing backend systems while contributing to several targeted initiatives that improve overall performance and... team velocity. This role is heavily backend-focused, involving API development, event-driven pipelines, and messaging frameworks such as Kafka or Azure Service Bus. The ideal candidate brings at least 5 years of server-side engineering experience, with strong skills in databases, data access layers, and performance optimization - along with a proven ability to build scalable RESTful APIs in .NET. Strong communication skills are essential, as this engineer will work closely with the team to articulate technical approaches and ensure efficient execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 13, 2026

Woonsocket, RI

|

Business Analyst (BA)

|

Contract

|

$8 - $10 (hourly estimate)

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They have stared a Foundation to provide financial support to the communities to help with areas such as maternal health, mental health, scholarships, free health services/screenings, etc.The Business Analyst of Identity Data Services will join a team of Engineers, Product Managers, and Solution Architects within Identity Access Management (IAM) space for the client. This position will include product management, and business analysis of IAM solutions as well as support of vendor products primarily related to graph databases, LDAP directories, virtual directories, credential management systems, and single sign-on. The selected candidate will liaise with partner teams and must effectively manage our relationships, influence scope accordingly, and drive the work of partner teams.Operating within DevOps and Agile frameworks as part of our Product Management Model, an ideal candidate will have strong business analysis skills as well as the ability to help manage a suite of products through Continuous Improvement/Continuous Development strategies. Team Player mentality is a must. This position will require strong Program/Product Management skills and is expected to lead team-members in assignment of and completion of tasks, with an ability to keep product teams on schedule as well as assist with strategic direction specific to Identity Data Services and the management of the client workforce.Compensation:$8/hr to $11/hr for India$12/hr to $18/hr for LatamExact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IAM Business Analyst (REMOTE INTL)","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ Years of direct experience with Identity Access Management (IAM)- 3+ years of experience as a business analyst lead in IAM- 2+ years of organizational change management experience- 2+ years of experience writing clear communications to broad audiences (e.g. company-wide)- 2+ years? experience with end-to-end IAM implementations for a large enterprise with technologies including LDAP directory, virtual directory, graph databases, identity lifecycle management systems, access reviews/certification, and/or credential management systems (SSO/MFA)","Skills":"-General understanding of DevOps CI/CD or similar (Agile Scrum, Kanban, etc).-Strong team player that works well horizontally and vertically with others of varying skill levels and experience.-Ability to clearly define and present solution development ideas in a team environment.- Working knowledge one or more of the following: JAVA, .NET, LDAP queries, Neo4J, and MySQL- Experience with one or more of the following: REST API integration- Experience writing Linux shell scripts- Product/Program management leadership- CISSP preferred- 2+ years of database queries (e.g. MySQL, MS SQL, Oracle)","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":10.0000,"SalaryLow":8.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large healthcare company is seeking an experienced IAM Business Analyst to join its enterprise security team. The client is over $370Bn in revenue and operates over 9,000 locations. They are... dedicated to putting people first from their customers to their employees, engaging with customer feedback to further innovate to provide the best care possible, simplifying processes for care, creating a trusting environment, and to creating the safest and highest quality of care to keep patients protected. The client is dedicated to giving back to those around them. They have stared a Foundation to provide financial support to the communities to help with areas such as maternal health, mental health, scholarships, free health services/screenings, etc.The Business Analyst of Identity Data Services will join a team of Engineers, Product Managers, and Solution Architects within Identity Access Management (IAM) space for the client. This position will include product management, and business analysis of IAM solutions as well as support of vendor products primarily related to graph databases, LDAP directories, virtual directories, credential management systems, and single sign-on. The selected candidate will liaise with partner teams and must effectively manage our relationships, influence scope accordingly, and drive the work of partner teams.Operating within DevOps and Agile frameworks as part of our Product Management Model, an ideal candidate will have strong business analysis skills as well as the ability to help manage a suite of products through Continuous Improvement/Continuous Development strategies. Team Player mentality is a must. This position will require strong Program/Product Management skills and is expected to lead team-members in assignment of and completion of tasks, with an ability to keep product teams on schedule as well as assist with strategic direction specific to Identity Data Services and the management of the client workforce.Compensation:$8/hr to $11/hr for India$12/hr to $18/hr for LatamExact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 17, 2025

Woonsocket, RI

|

Designer

|

Contract

|

$36 - $45 (hourly estimate)

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We are seeking a highly motivated and experienced UX Researcher. In this role, you will primarily perform qualitative usability research efforts for our colleague-facing software products. You will... play a critical role in understanding the needs, behaviors, and pain points of our colleagues, translating research into actionable insights that drive the design and development of intuitive and impactful software solutions. This role will report to the UX Research Lead and the Sr Manager of UX Design and Research.Compensation:$50/hr to $60/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 22, 2025

Aurora, CO

|

Business Analyst (BA)

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":477565,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.81,"Longitude":39.69,"Distance":null},"State":"Colorado","Zip":"80045","ReferenceID":"DEN-a4611c4c-658a-46b3-83a9-0a5f183bbe79","PostedDate":"\/Date(1766382994000)\/","Description":"A Higher Education Client of Insight Global is seeking a Senior Technical Business Analyst to support the release management phase of a major Data Enablement initiative focused on standardized metrics and BI dashboards. This role will be responsible for ensuring a smooth transition from development to production by engaging end-users, addressing concerns, and improving confidence in the new metrics. Key responsibilities include facilitating communication between BI developers, subject matter experts, and end-users; managing customer feedback and issue resolution; and enhancing documentation to clearly explain business rules, logic, and data sources. The position will also involve coordinating training, supporting change management, and setting the foundation for long-term maintenance and support structures. The ideal candidate will have strong experience in business analysis and project coordination within data or BI environments, excellent communication skills, and the ability to work collaboratively across technical and business teams to deliver high-quality outcomes.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a remote 6 month contract role with possibility of extensions, and can pay between $50-$60/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Technical Business Analyst","City":"Aurora","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of experience in roles such as Project Management, Business Analyst, Data Analyst, and/or Support Analyst, in BI project with increasing complexity- Working experience in settings such as FP\u0026A, Finance/HR/Operations, Healthcare, Higher Education and/or Public Sector- Strong experience with Change Management, Project Management, Technical Writing, Communications, Data Analysis, Release Management, and Go-Live Support","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Higher Education Client of Insight Global is seeking a Senior Technical Business Analyst to support the release management phase of a major Data Enablement initiative focused on standardized... metrics and BI dashboards. This role will be responsible for ensuring a smooth transition from development to production by engaging end-users, addressing concerns, and improving confidence in the new metrics. Key responsibilities include facilitating communication between BI developers, subject matter experts, and end-users; managing customer feedback and issue resolution; and enhancing documentation to clearly explain business rules, logic, and data sources. The position will also involve coordinating training, supporting change management, and setting the foundation for long-term maintenance and support structures. The ideal candidate will have strong experience in business analysis and project coordination within data or BI environments, excellent communication skills, and the ability to work collaboratively across technical and business teams to deliver high-quality outcomes.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a remote 6 month contract role with possibility of extensions, and can pay between $50-$60/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 19, 2025

Woonsocket, RI

|

Designer

|

Contract

|

$54 - $68 (hourly estimate)

{"JobID":477465,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"BOS-a2274d50-7ef9-410f-a3f4-f93c940a7f16","PostedDate":"\/Date(1766173520000)\/","Description":"Our client is seeking skilled and experienced UX Designers to join their Human Centered Design Group, focused on innovating digital solutions that will shape the future of enterprise pricing systems. This team is driven by a passion for improving colleague experiences and empowering professionals through intuitive, scalable design.As a UX Designer, you will play a key role in shaping the user experience for a variety of colleague-facing web applications. You?ll collaborate closely with product managers, engineers, researchers, and subject matter experts to understand user needs, iterate on designs, and ensure a seamless and intuitive experience.Compensation:$40-60/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"UX Designer","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years in UX design with a strong portfolio showcasing visual design, interaction design, and contributions to design systems.? 4+ years of experience with Figma, including advanced prototyping and component libraries.? 3+ years designing enterprise digital products, ideally in FinTech or other data-intensive industries (healthcare experience not required).? Strong understanding of user-centered design, information architecture, and interaction design principles.? Ability to think through processes and design for complex workflows.Excellent communication skills and experience managing stakeholders across disciplines.","Skills":"- UX Design/ Graphic Design Degree - Ability to show a well curated and designed Portfolio with Research specific work - Experience working within Branding - Experience with Animation or micro animations - Experience working within a Custom Design System - Quantitative analytics experienceNative Application Experience","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seeking skilled and experienced UX Designers to join their Human Centered Design Group, focused on innovating digital solutions that will shape the future of enterprise pricing systems.... This team is driven by a passion for improving colleague experiences and empowering professionals through intuitive, scalable design.As a UX Designer, you will play a key role in shaping the user experience for a variety of colleague-facing web applications. You?ll collaborate closely with product managers, engineers, researchers, and subject matter experts to understand user needs, iterate on designs, and ensure a seamless and intuitive experience.Compensation:$40-60/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 02, 2026

Aurora, CO

|

Business Analyst (BA)

|

Contract

|

$38 - $47 (hourly estimate)

{"JobID":478196,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.81,"Longitude":39.69,"Distance":null},"State":"Colorado","Zip":"80045","ReferenceID":"DEN-932e0590-0ce5-4469-b426-079bd0eae6e8","PostedDate":"\/Date(1767396346000)\/","Description":"A Higher Education Client of Insight Global is seeking a Business Intelligence Analyst to support a strategic data enablement initiative aimed at enhancing analytics capabilities and driving data-informed decision-making. This role will focus on refining and expanding interactive dashboards, developing proof-of-concept solutions, and gathering stakeholder feedback to guide iterative improvements. This BI Analyst will collaborate closely with business users, BI developers, and project managers to define requirements for future data needs and ensure the successful delivery of high-quality dashboards and reports. Key responsibilities include troubleshooting and resolving technical and data issues, improving documentation, managing change, and facilitating training to promote adoption and usability. Additionally, this individual will assist in documenting and redesigning business processes to align with long-term goals of building a robust data warehouse and analytics framework. Strong communication and coordination skills are essential, as this position plays a critical role in engaging stakeholders and establishing sustainable support structures for ongoing success.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a 6 month contract role with possibility of extensions, and can pay between $40-$50/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Business Intelligence Analyst","City":"Aurora","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of experience in roles such as Business Analyst, Data Analyst, Project Manager, or Support Analyst within BI or data enablement projects.- Strong background in Power BI dashboard development, SQL querying, and data analysis.- Experience in requirements gathering, process documentation, and change management.- Excellent communication and stakeholder engagement skills.- Proficiency in technical writing and ability to facilitate training and go-live support.","Skills":"- Familiarity with data governance, ETL processes, and operational data stores.- Exposure to healthcare or higher education environments and related systems.- Knowledge of data privacy regulations (e.g., HIPAA, FERPA) and security best practices.","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.0000,"SalaryLow":37.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Higher Education Client of Insight Global is seeking a Business Intelligence Analyst to support a strategic data enablement initiative aimed at enhancing analytics capabilities and driving... data-informed decision-making. This role will focus on refining and expanding interactive dashboards, developing proof-of-concept solutions, and gathering stakeholder feedback to guide iterative improvements. This BI Analyst will collaborate closely with business users, BI developers, and project managers to define requirements for future data needs and ensure the successful delivery of high-quality dashboards and reports. Key responsibilities include troubleshooting and resolving technical and data issues, improving documentation, managing change, and facilitating training to promote adoption and usability. Additionally, this individual will assist in documenting and redesigning business processes to align with long-term goals of building a robust data warehouse and analytics framework. Strong communication and coordination skills are essential, as this position plays a critical role in engaging stakeholders and establishing sustainable support structures for ongoing success.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a 6 month contract role with possibility of extensions, and can pay between $40-$50/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 04, 2025

Wilmington, DE

|

Desktop Support

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":473540,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.53,"Longitude":39.73,"Distance":null},"State":"Delaware","Zip":"19803","ReferenceID":"KPD-7ea60f2e-bd13-4b6f-9009-3872175a5260","PostedDate":"\/Date(1764874307000)\/","Description":"A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Level 1.5 Support","City":"Wilmington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience with the life science and healthcare industry.?Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment.?Strong technical skills in configuration, and issue resolution in Windows-based enterprise environments.?Familiarity with ticketing systems (e.g., ServiceNow) and Request/ incident/change management processes. ?Excellent interpersonal skills and the ability to communicate clearly with both technical and non-technical stakeholders.?Ability to work independently and collaboratively across global, cross-functional teams.?Experience with documentation tools and version control systems is a plus.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple... regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 05, 2025

Louisville, KY

|

Data Warehousing

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

{"JobID":401214,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-85.7285454545455,"Longitude":38.2424545454545,"Distance":null},"State":"Kentucky","Zip":"40222","ReferenceID":"LOU-2d7dc852-1a86-4b9a-ab88-9eacd850b0ee","PostedDate":"\/Date(1738775855000)\/","Description":"We are seeking a data labeling SME. The Data Labeling Subject Matter Expert will be responsible for overseeing and ensuring the accuracy and quality of data labeling processes. This role requires a deep understanding of HIPPA, PII, and data annotation techniques, tools, and best practices. The targeted pay range is $50-65/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Labeling SME","City":"Louisville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3 years professional in Data Labeling - Knowledge of identifying HIPPA and PII in the data labeling process. - Professional experience providing technical expertise and support in the selection and implementation of data labeling tools and platforms.- Ability to Conduct quality assurance checks on labeled data to ensure consistency and accuracy.- Experience having trained and mentored team members on data labeling processes and best practices.- Previous experience in developing and implementing data labeling guidelines, standards, and best practices.- Prior healthcare industry experience.","Skills":"- Previous professional working experience with BIG ID as an automated tool for Data Identification and Labeling","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a data labeling SME. The Data Labeling Subject Matter Expert will be responsible for overseeing and ensuring the accuracy and quality of data labeling processes. This role requires a... deep understanding of HIPPA, PII, and data annotation techniques, tools, and best practices. The targeted pay range is $50-65/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 11, 2026

San Francisco, CA

|

Customer Service

|

Contract-to-perm

|

$14 - $17 (hourly estimate)

{"JobID":493673,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.41,"Longitude":37.8,"Distance":null},"State":"California","Zip":"94133","ReferenceID":"DGW-5adaac5f-bec8-4f8d-99a6-9da76eaec649","PostedDate":"\/Date(1770835628000)\/","Description":"Insight Global is seeking a Remote Member Support Representative for a client that is one of the largest telehealth networks of registered dietitians in the country. The goal of this client is to help people transform their lives by making meaningful changes to their eating habits and lifestyle meeting with a Registered Dietitian virtually. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them reschedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone\u0027s life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of support that most people will have, so your ability to connect with people is crucial. This is a phone support role, but being able to effectively communicate via email/chat in a clear and concise way with leadership and external members is required. Training will be Monday-Friday from 7:00AM-3:00PM PST the first four weeks. The shift after training will be one of the below:1) Monday-Friday from 8:30AM-5:00PM PST. 2) Sunday-Wednesday + Saturday (off Thursday and Friday) from 8:30AM-5:00PM PST. The main responsibilities include:? Answer inbound calls from members and address any support questions they have? Handle 60-70 tickets per day ? Reschedule and schedule appointments for members when requested on the call? \"Upsell\" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Member Support Representative- Remote (PST)","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed)1+ year of experience working in a high-volume inbound customer or member support role with the ability to be on live calls all dayExperience handling sensitive and confidential information in regulated industries such as healthcare, telecommunications, or financial services.Excellent communication skills via phone, email, and chat with the ability to connect with individuals from diverse backgroundsStrong organizational and time management skills with the ability to balance multiple responsibilities and prioritiesAdaptable to change - thrives in a fast-moving, start-up environmentExperience with complex problem solving or analytical thinkingDedicated work from home space that supports secure handling of sensitive information in accordance with company policies and applicable regulations","Skills":"Tier 2 technical support or specialized technical support experience Bilingual in Spanish, Farsi, Arabic, or Vietnamese Experience with Zendesk Ticketing SystemExperience with SlackProficient in Google Suite applications","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Remote Member Support Representative for a client that is one of the largest telehealth networks of registered dietitians in the country. The goal of this client is to... help people transform their lives by making meaningful changes to their eating habits and lifestyle meeting with a Registered Dietitian virtually. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them reschedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone's life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of support that most people will have, so your ability to connect with people is crucial. This is a phone support role, but being able to effectively communicate via email/chat in a clear and concise way with leadership and external members is required. Training will be Monday-Friday from 7:00AM-3:00PM PST the first four weeks. The shift after training will be one of the below:1) Monday-Friday from 8:30AM-5:00PM PST. 2) Sunday-Wednesday + Saturday (off Thursday and Friday) from 8:30AM-5:00PM PST. The main responsibilities include:? Answer inbound calls from members and address any support questions they have? Handle 60-70 tickets per day ? Reschedule and schedule appointments for members when requested on the call? "Upsell" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 03, 2026

Roswell, GA

|

Managerial / Professional

|

Contract-to-perm

|

$43 - $54 (hourly estimate)

{"JobID":490127,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.35,"Longitude":34.03,"Distance":null},"State":"Georgia","Zip":"30075","ReferenceID":"ATL-b67600a7-c3b7-429d-bebe-c1f17caece6d","PostedDate":"\/Date(1770142617000)\/","Description":"A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company\u0027s SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Test Customer Success Manager","City":"Roswell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Required: 3?5 years of Customer Success or Account Management experience in a B2B SaaS company, with a proven track record managing enterprise-level accounts ($100K+ ARR).? Demonstrated success in driving renewals, expansions, and high customer satisfaction (e.g., NPS, CSAT scores).? Strong understanding of SaaS metrics (churn, NRR, GRR, adoption rates) and customer lifecycle management.? Exceptional communication and presentation skills; comfortable engaging with technical and executive stakeholders (e.g., CTOs, VPs of Engineering, DevOps leads).? Experience using CSM tools such as HubSpotAbility to translate technical concepts into clear business value for non-technical audiences.? Self-starter with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.Bachelor?s degreeTravel Requirements:? Preferred local to Atlanta but near an airport is required ? Remote? Travel 50% of time","Skills":"? Experience in web operations, DevOps, cloud infrastructure, or related technical domains.? Familiarity with tools like Kubernetes, CI/CD pipelines, monitoring solutions (Datadog, New Relic), or web performance platforms.? Background working with enterprise customers in Med Device, Healthcare, Logistics, or similar industries.Customer Success Certification and / or formal training","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54.0000,"SalaryLow":43.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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