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May 03, 2024

Walnut Creek, CA

|

EMR Electronic Medical Records

|

Contract

|

$58 - $86 (hourly estimate)

{"JobID":355299,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.068727272727,"Longitude":37.9183636363636,"Distance":null},"State":"California","Zip":"94597","ReferenceID":"SFR-702210","PostedDate":"\/Date(1714749409000)\/","Description":"The Report Writer will be instrumental in building reports, extracting data, and aiding in the configuration and development of dashboards. The ideal candidate will have the ability to configure and write reports and should have a general familiarity with Epic. Needs to be very comfortable communicating with leadership as this will be a part of your day to day We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"SlicerDicer Configuration Analyst","City":"Walnut Creek","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Experience designing/implementing dashboards and workbench reports, data gathering for data extracts * May be required to write tip sheets -Strong attention to detail-Ability to communicate with leadership","Skills":"-Prior Healthcare or hospital experience-Epic certification in Clarity, Cogito, SlicerDicer or Reporting Workbench preferred","Industry":"EMR Electronic Medical Records","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":86.4000,"SalaryLow":57.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Report Writer will be instrumental in building reports, extracting data, and aiding in the configuration and development of dashboards. The ideal candidate will have the ability to configure and... write reports and should have a general familiarity with Epic. Needs to be very comfortable communicating with leadership as this will be a part of your day to day We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 01, 2024

Eden Prairie, MN

|

Help Desk

|

Contract

|

$15 - $22 (hourly estimate)

{"JobID":354892,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.4251818181818,"Longitude":44.8548181818182,"Distance":null},"State":"Minnesota","Zip":"55344","ReferenceID":"MSP-701634","PostedDate":"\/Date(1714601780000)\/","Description":"These analysts will be working the hours of 7:00am-3:30pm CST. They will be working with a dedicated team of approximately 7 people and that group is a part of our whole team of 40+. Each person is a self-starter, always willing to raise their hand to offer assistance and also be willing to ask questions and make mistakes. Daily, team members will be processing Agent Onboard application contracts ensuring all necessary information was provided and the agent is eligible to proceed. These 7 resources will be trained the first 5 weeks on the job. Primary Responsibilities: - Ensure that all contracting credentials and other necessary documents are in good order for processing - Perform analysis of submitted material for completeness and accuracy, analyzing credentials and documentation for eligibility - Ensure submitted paperwork is compliant and adheres to all federal and state laws and regulations. - Identify risks or issues and assess / implement alternate solutions through thorough understanding of the process and the related laws/compliance guidelines. - Monitor the day-to day activity and keep agent and other stakeholders informed of relevant information or lack thereof - Participates in interdepartmental team efforts, such as implementation of updates to the production system. - Ability to analyze and suggest improvements to our overall process to improve efficiency and stakeholder experience. - Responsible for maintaining accepted department standards of production and quality. - Learn detailed business process and procedure - Perform reporting analysis and make recommendations for process improvement - Perform other related duties as required to achieve the goals and objectives of the company and departmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Agent Onboarding Analyst (CST and EST time zones)","City":"Eden Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- High School Diploma/GED- 2+ years previous experience in a customer service or sales support role- High attention to detail- Previous experience using multiple computer programs simultaneously to enter, review, and verify information.- Ability to use MS Outlook for calendar management, meetings, e-mailing, and managing e-mail folders- Ability to use Excel for data entry, sorting, filtering, and entering information into basic tables- Ability to use MS Word to create general correspondence, use spell and grammar check tools, and enter information into forms/templates","Skills":"- Bachelor\u0027s Degree- Previous healthcare industry experience- Knowledge of insurance industry compliance, licensing, or claims","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.2000,"SalaryLow":14.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

These analysts will be working the hours of 7:00am-3:30pm CST. They will be working with a dedicated team of approximately 7 people and that group is a part of our whole team of 40+. Each person is a... self-starter, always willing to raise their hand to offer assistance and also be willing to ask questions and make mistakes. Daily, team members will be processing Agent Onboard application contracts ensuring all necessary information was provided and the agent is eligible to proceed. These 7 resources will be trained the first 5 weeks on the job. Primary Responsibilities: - Ensure that all contracting credentials and other necessary documents are in good order for processing - Perform analysis of submitted material for completeness and accuracy, analyzing credentials and documentation for eligibility - Ensure submitted paperwork is compliant and adheres to all federal and state laws and regulations. - Identify risks or issues and assess / implement alternate solutions through thorough understanding of the process and the related laws/compliance guidelines. - Monitor the day-to day activity and keep agent and other stakeholders informed of relevant information or lack thereof - Participates in interdepartmental team efforts, such as implementation of updates to the production system. - Ability to analyze and suggest improvements to our overall process to improve efficiency and stakeholder experience. - Responsible for maintaining accepted department standards of production and quality. - Learn detailed business process and procedure - Perform reporting analysis and make recommendations for process improvement - Perform other related duties as required to achieve the goals and objectives of the company and departmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 26, 2024

Silver Spring, MD

|

Computer Operator

|

Perm

|

$152k - $228k (estimate)

{"JobID":353836,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.0075454545455,"Longitude":39.0304545454545,"Distance":null},"State":"Maryland","Zip":"20903","ReferenceID":"DC0-700434","PostedDate":"\/Date(1714119405000)\/","Description":"*Ingest, transform, and analyze data using SAS, Python, or R. *Develop and apply sample weighting and risk-adjustment methods. *Produce summary data reports and presentations using Excel and PowerPoint. *Support the development of detailed data reports. *Support ad-hoc analyses and studies to identify trends across time and sample populations. *Perform data quality assessments to identify anomalies, determine potential causes of anomalies, and suggest remedial actions. *Support the validation and enhancement of data abstraction processes, algorithms, and measures. *Communicate findings and recommendations to internal and external stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"100% Remote Biostatistician","City":"Silver Spring","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Recognized expert in the field. *A bachelor\u0027s degree in computer science, Information Systems, Engineering, Math, or other related scientific or technical discipline. *With eight years of general information technology experience and at least four years of specialized experience, a degree is not required. *At least 10 years\u0027 experience in statistical programming, data analysis, data interpretation, and writing manuscripts. *At least 5 years\u0027 experience in directing other analysts in designing and writing statistical coding that is required for all data analysis tasks, and proficiency in SAS or other similar statistical software(s). *At least 5 years\u0027 experience in providing statistical consultation in healthcare research. *Demonstrated publication records to reflect the principal statistician\u0027s ability to serve as primary author in healthcare research. *Demonstrated ability to design and write special analysis programs.","Skills":"","Industry":"Computer Operator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":228000.0000,"SalaryLow":152000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

*Ingest, transform, and analyze data using SAS, Python, or R. *Develop and apply sample weighting and risk-adjustment methods. *Produce summary data reports and presentations using Excel and... PowerPoint. *Support the development of detailed data reports. *Support ad-hoc analyses and studies to identify trends across time and sample populations. *Perform data quality assessments to identify anomalies, determine potential causes of anomalies, and suggest remedial actions. *Support the validation and enhancement of data abstraction processes, algorithms, and measures. *Communicate findings and recommendations to internal and external stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 26, 2024

San Francisco, CA

|

Customer Service

|

Contract,Perm Possible

|

$14 - $22 (hourly estimate)

{"JobID":354037,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-122.383727272727,"Longitude":37.8084545454545,"Distance":null},"State":"California","Zip":"94133","ReferenceID":"DGO-700694","PostedDate":"\/Date(1714155383000)\/","Description":"Insight Global is seeking a Remote Member Support Representative for a telehealth/nutrition client based out of San Francisco. The goal of this client is to help people transform their lives by making meaningful changes to their eating habits and lifestyle. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them schedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone\u0027s life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of contact that most people will have, so your ability to connect with people is crucial!The main responsibilities include:? Answer inbound calls from members and address any questions they have? Reschedule and schedule appointments for members when requested on the call? \"Upsell\" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Bilingual Inbound Customer Support Representative (Remote)","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 6 months of experience working remotely in an inbound customer support or inbound sales support role where they were required to UPSELL a product, service, or upgrade.Bilingual in English and SpanishExperience in a high-volume inbound environment with the ability to be on the phone all dayExcellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds Strong organizational and time management skills with the ability to balance multiple responsibilities and prioritiesAbility to work independently but efficiently from home with the willingness to adapt- this is a start-up environment and things are constantly changing!","Skills":"Experience with Zendesk or Athena HealthProficient in Google Suite applicationsPrevious experience working in healthcare/ wellness company or a strong passion for health, wellness, and fitness","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.6000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Remote Member Support Representative for a telehealth/nutrition client based out of San Francisco. The goal of this client is to help people transform their lives by... making meaningful changes to their eating habits and lifestyle. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them schedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone's life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of contact that most people will have, so your ability to connect with people is crucial!The main responsibilities include:? Answer inbound calls from members and address any questions they have? Reschedule and schedule appointments for members when requested on the call? "Upsell" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 03, 2024

Chicago, IL

|

Software Engineering

|

Contract

|

$56 - $84 (hourly estimate)

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Responsibilities:- Lead the design, implementation, and optimization of endpoint management solutions utilizing Microsoft Intune and other related Microsoft products.- Develop and maintain endpoint management policies, procedures, and best practices to ensure compliance with industry regulations and standards.- Collaborate with cross-functional teams to define endpoint security requirements and implement effective solutions to safeguard client data and privacy.- Provide technical leadership and guidance to junior engineers and support teams in diagnosing and resolving complex endpoint issues.- Evaluate emerging technologies and trends in endpoint management to identify opportunities for innovation and enhancement.- Drive automation initiatives to streamline endpoint provisioning, configuration, and maintenance processes, improving operational efficiency.- Participate in capacity planning and performance tuning activities to ensure scalability and reliability of endpoint infrastructure.- Contribute to the development and enhancement of our current applications and overall infrastructure, including creating gold images to be provided to our external vendor for building machines.- Utilize expertise in Workday, Service Now, and Okta to integrate endpoint management solutions and streamline processes.- Manage a team of engineers, providing mentorship, coaching, and performance feedback to ensure the team\u0027s success.- Apply familiarity with ITIL processes and change control processes to ensure smooth implementation and maintenance of endpoint solutions.- Oversee Quality Assurance Testing / UAT testing processes to ensure the reliability and performance of endpoint solutions.- Create and distribute communications to business users regarding changes, updates, and maintenance activities related to endpoint solutions.- Fundamental understanding of Mobile Phones and iPads as well as Apple Business Manager and best practices for monitoring and security for mobile devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Endpoint Engineer - Microsoft Intune","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Minimum of 8 years of experience in endpoint engineering with a focus on Microsoft Intune and related Microsoft products.- In-depth knowledge of endpoint management principles, methodologies, and best practices.- Strong expertise in configuring and managing Microsoft Intune for device enrollment, compliance policies, application deployment, and remote device management.- Proficiency in scripting languages (PowerShell, Python, etc.) for automation and orchestration of endpoint management tasks.- Experience with Microsoft Intune and other endpoint management tools.- Familiarity with Workday, Service Now, and Okta integration and administration.- Understanding of the healthcare industry and its unique endpoint management challenges and requirements.- Familiarity with ITIL processes and change control processes.- Expertise in Quality Assurance Testing / UAT testing.- Ability to create and distribute communications to business users regarding endpoint solutions changes and updates.","Skills":"Relevant Certifications (Desired):- Microsoft Certified: Endpoint Manager (Intune)- Microsoft Certified: Modern Desktop Administrator Associate- CompTIA Security+- ITIL Foundation Certification- Okta Certified Administrator- ServiceNow Certified System Administrator","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":84.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a remote Senior Principal Endpoint Engineer with expertise in Intune and Microsoft products to lead endpoint management initiatives. In this role, you will be instrumental... in designing, implementing, and maintaining endpoint solutions to ensure the security, reliability, and efficiency of the technology infrastructure. Additionally, you will play a crucial role in building and upgrading the current applications and overall infrastructure, including creating gold images to be provided to our external vendor for building machines. Responsibilities:- Lead the design, implementation, and optimization of endpoint management solutions utilizing Microsoft Intune and other related Microsoft products.- Develop and maintain endpoint management policies, procedures, and best practices to ensure compliance with industry regulations and standards.- Collaborate with cross-functional teams to define endpoint security requirements and implement effective solutions to safeguard client data and privacy.- Provide technical leadership and guidance to junior engineers and support teams in diagnosing and resolving complex endpoint issues.- Evaluate emerging technologies and trends in endpoint management to identify opportunities for innovation and enhancement.- Drive automation initiatives to streamline endpoint provisioning, configuration, and maintenance processes, improving operational efficiency.- Participate in capacity planning and performance tuning activities to ensure scalability and reliability of endpoint infrastructure.- Contribute to the development and enhancement of our current applications and overall infrastructure, including creating gold images to be provided to our external vendor for building machines.- Utilize expertise in Workday, Service Now, and Okta to integrate endpoint management solutions and streamline processes.- Manage a team of engineers, providing mentorship, coaching, and performance feedback to ensure the team's success.- Apply familiarity with ITIL processes and change control processes to ensure smooth implementation and maintenance of endpoint solutions.- Oversee Quality Assurance Testing / UAT testing processes to ensure the reliability and performance of endpoint solutions.- Create and distribute communications to business users regarding changes, updates, and maintenance activities related to endpoint solutions.- Fundamental understanding of Mobile Phones and iPads as well as Apple Business Manager and best practices for monitoring and security for mobile devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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