Job Search Results for remote customer service

Remote Program Manager

5+ years of Project Management experience, hands on program and project management in application development working closely with product teamsExperience working on projects in the Marketing... More Technology spaceProgram Management needed: Experience managing a group of projects that all ladder up into a larger initiative at a Program Manager level (not just managing an individual workstream)Understanding of how the IT systems connect, dependencies, sequencing of events for project launchSoft skills are key, know how to manage stakeholders, communication skills, risk management, dependency tracking Someone who can read between the lines and push back for information, hold people accountable to deliverables while building strong relationships with stakeholders. Experience managing Rag StatusGeneral understanding of budget and how it's being used, filling out a monthly financial reportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive (Remote in Northwest)

This Account Executive will be responsible for driving growth and expansion across the Pacific Northwest, a key territory that has recently been realigned to support increasing demand. This role... More blends hunting and farming, building new business while continuing to grow an established customer base. The Sales Executive is expected to proactively generate pipeline through outbound prospecting, cold calls, LinkedIn outreach, and close collaboration with partners, rather than relying on inbound leads. This is a full-cycle, mid-market SaaS sales role requiring the ability to run discovery, deliver product demos, align license-based solutions to customer needs, and execute a consistent, repeatable sales motion. Average deal sizes are around $50K and performance is measured primarily on quarterly results and overall plan attainment. The ideal candidate has experience selling technical solutions such as digital signage and brings a strong sales background with the ability to operate independently and manage a book of business with minimal oversight. Candidates should be based on in-territory, comfortable with limited regional travel as needed. We?re looking for someone with a proven track record of consistent performance, longevity in past roles, and a coachable mindset. This Sales Executive will own their territory end-to-end, know when to pull in leadership, and operate with a high level of discipline, energy, and accountability, someone who opens doors and creates momentum rather than waiting for opportunities to come to them.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

LATAM - Technical Project Manager - Remote

The Digital Commerce team is seeking a Technical Program Manager (TPM) to amplify product delivery and relieve a Product Manager who is currently balancing product discovery alongside multiple... More concurrent projects. This TPM will drive program execution across cross-functional teams?translating product intent into clear plans, predictable delivery, and measurable outcomes?while ensuring work is well-managed in GitHub (where our PM workflows now live). This role is ideal for someone who thrives at the intersection of product, engineering, and operations?bringing structure, visibility, and momentum to complex initiatives, and enabling the PM to focus on customer and market discovery.?Own end-to-end program management for multiple digital commerce initiatives, from intake through delivery and rollout.?Build and maintain integrated plans (milestones, dependencies, risks, resourcing, timeline) across product, engineering, data, QA, security, and partner teams.?Drive delivery rituals: standups, sprint/iteration planning support, backlog readiness, dependency reviews, status reporting, and go/no-go readiness.?Serve as the connective tissue between Product, Engineering, and business stakeholders?ensuring alignment on scope, sequencing, tradeoffs, and ?definition of done.??Proactively manage dependencies, risks, and decisions; escalate with context and options, not just problems.?Ensure clear communication across teams and leadership with concise updates and action-oriented readouts.?Help standardize how initiatives are tracked in GitHub (e.g., issues, epics, project boards, milestones), driving consistent hygiene and visibility.?Improve team throughput by reducing friction in processes and tooling (templates, workflows, reporting, intake).?Identify opportunities to use AI-enabled workflows to reduce overhead (e.g., release comms drafting, backlog grooming support, automated status summaries, incident triage workflows, documentation acceleration) while maintaining governance and quality.?Partner with engineering and product to implement pragmatic automation that improves delivery efficiency.?Coordinate release plans across teams: readiness checklists, rollout sequencing, communication plans, training/support readiness, and post-launch monitoring.?Ensure operational handoffs and documentation are complete for production support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Incident Manager - Night Shift

We are seeking an experienced and composed Incident Manager to join our Reliability Engineering & Operations (REO) team. In this role, you will serve as the primary coordinator and driver of the... More escalated incident management process, owning the end-to-end response to Sev1 and Sev2 incidents across our hosted customer environments. You will bridge technical and business stakeholders, ensuring incidents are resolved with urgency and precision, communications are clear and timely, and every incident leaves behind a documented record that feeds continuous improvement. This is a high-visibility, cross-functional role that demands strong situational awareness, calm under pressure, and a command of ITSM principles across incident, problem, and change management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr Application Services Engineer

We are seeking a curious, technically driven Application Services Engineer to join our team. In this role, you will be responsible for the installation, configuration, upgrading, and operational... More support of applications across our AWS-hosted cloud environments and customer-hosted instances. You will work within agile deployment methodology, leveraging automation tooling, environment management platforms, and third-party integrations to deliver reliable, high-quality application deployments for our health plan customers. This is a hands-on role well suited to someone with an engineering mindset who is eager to grow, takes ownership of their work, and thrives in a collaborative team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sales Representative- P&C Solutions- Remote

An employer is looking for a remote Sales Representative to join the sales enablement organization of a large insurance solutions company. This person will manage existing customers and will be... More assigned territory to manage growth and retention. He/she will prospect across the account and manage short, mid, and long-term strategic sales plans by meeting with customers and providing solutions. He/she will work closely with sales peers, sales leadership, and product management to develop these customized solution proposals to ensure long term partnership and growth of accounts. The Sales Representative will be expected to travel 30-45% of the time in order to build in-person relationships within their territory. Compensation for this role is 240-270k OTE. Compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include generous paid time off, medical and dental insurance offerings, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MDM Architect / Data Modeler (REMOTE)

A global law firm with nearly 1,400 lawyers and more than 3,000 employees across 19 offices in the United States, Europe, and Asia is looking to build out a data lake to encompass both internal and... More external data. The role is a long-term contract and is remote. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The firm is looking to hire a MDM Architect & Data Modeler to join their team building this greenfield data lake responsible designing and implementing the enterprise Master Data Management (MDM) architecture. The MDM Architect?s primary responsibility will be to ensure the architecture has a seamless integration with the Lakehouse platform, APIs, and workflows. Build canonical models for master entities, define hierarchies, relationships, and attributes, and manage the MDM tool for optimal performance and compliance with enterprise standards.Key ResponsibilitiesMDM Architecture Design -Develop scalable MDM architecture integrated with Lakehouse and enterprise systems.-Define API strategies and workflow orchestration for data mastering processes.-Knowledge of Lakehouse architectures and integration patterns.Data Modeling -Create canonical models for master entities (e.g., customer, product, supplier).-Define hierarchies, attributes, and relationships for MDM domains.Tool Management -Configure, upgrade, and optimize MDM tools (Ataccama or Informatica).-Monitor performance and ensure high availability and compliance.Governance & Standards -Align MDM architecture with enterprise security, compliance, and governance policies.-Implement data quality and stewardship processes.Collaboration -Work closely with Data Architects (e.g., Silver Data Vault layer) and engineering teams to ensure consistency across data platforms.Compensation:$60/hr to $73/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Associate Technical Services Engineer

We are seeking an?Associate Technical?Services Engineer?who will provide frontline?product?and technical support to customers, troubleshooting issues,?identifying?solutions, and... More ensuring?timely?resolution within SLA guidelines. This role requires strong problem-solving skills, effective communication, and collaboration with cross-functional teams to deliver exceptional customer experiences and drive continuous improvement.?The ideal candidate will?demonstrate?a proactive learning mindset and thrive in a fast-paced environment where priorities can shift rapidly based on customer needs.?Key Responsibilities:?Provide first-line product and technical support by diagnosing customer issues, researching solutions, and resolving tickets within established SLA guidelines?Troubleshoot technical problems through systematic analysis and collaborate cross-functionally to?identify?root causes and implement effective solutions??Triage and prioritize customer issues, delivering?timely?workarounds and guiding users on best practices and preventive measures??Escalate complex issues appropriately while?maintaining?clear communication with customers throughout the resolution process??Contribute to knowledge base documentation and develop reusable scripts to improve team efficiency and customer self-service capabilities??Maintain flexible availability to support customer needs across time zones, including occasional early morning or evening shifts (India time) for US team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Staff Data Engineer

Insight Global is seeking a Staff Data Engineer to join our actuarial consultant customer 100% remotely. In this position as a Staff Data Engineer of our client?s Data Platform, you will be... More responsible for designing and implementing robust Data Platform solutions that meet business objectives while ensuring compliance with industry-leading data privacy standards. You will collaborate closely with cross-functional agile teams to drive data architecture decisions, implement best practices, and contribute to the success of our client?s projects. What you will be doing:?Acts as a subject matter expert and thought leader within the Data Platform Domain?Data Strategy: Serves as a thought leader in data processing design and implementation, defining advanced structure for moving, storing, and maintaining high-quality data.?Team Leadership: Leads projects by managing timelines, coordinating teams, and communicating project statuses. Influences organizational direction through effective leadership and strategic collaboration?Data Governance and Security: Serves as a subject matter expert on governance standards, continuously aligning data practices with evolving industry best practices and requirements?Project Management and Scope of Work: Contributes to defining the overall vision and strategy for data engineering within the organization, ensuring alignment with organizational goals and long-term objectives?Results Orientation: Establishes visionary goals, advises on strategic plans, employs advanced monitoring, influences high-level stakeholders, and delivers transformative results?Data Platform: Expansion of our Data Warehouse(s) and Lakehouse solutions for a healthcare data focused enterprise?Data Governance: Configuring and maintaining unity catalog to enable enterprise data lineage, data quality, auditability and data stewardship?Data Security: Building out Data Security protocols and best practices including the management of identified and de-identified (PHI/PII) solutions?Access Management: Always ensure a policy of least privilege is followed for anything being implemented?External Data Products: Building data solutions for clients while upholding the best standards for reliability, quality, and performance?ETL: Building solutions within Delta Live Tables and automation of transformations?Medallion Architecture: Building out performant enterprise-level medallion architecture(s) ?Streaming and Batch Processing: Building fit-for-purpose near real-time streaming and batch solutions ?Large Data Management: Building out performant and efficient enterprise solutions for internal and external users for both structured and unstructured healthcare data?Platform Engineering: Building out Infrastructure as Code using Terraform and Asset Bundles?Costs: Working with the business to build cost effective and cost transparent Data solutions?Pipeline/ETL Management: You will help architect, build, and maintain robust and scalable data pipelines, monitoring, and optimizing performance?Experience working with Migration tools i.e. Fivetran, AWS technologies and custom solutions?Identify and implement improvements to enhance data processing efficiency?Design and implement reliable and resilient Event Driven data processing?Experience with building out effective pipeline monitoring solutions?Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Delta Live Tables, Python, Scala, and cloud based ?big data? technologies?API Development: Drive our design and implementation of internal APIs for integrating data between different systems and applications?Integration with external systems utilizing API driven processes to ingest data?Develop APIs built on top of datasets for internal systems to consume data from Databricks?Experience integrating with external APIs including but not limited to Salesforce, Financial systems, HR systems and other external systems?Data Modeling: Lead design, implementation, and maintenance of standards based (FHIR, OMOP, etc.) and efficient data models for both structured and unstructured data?Assemble large, complex data sets that meet functional and non-functional business requirements?Develop and maintain data models, ensuring they align with business objectives and data privacy regulations?Collaboration: Partner internally and externally with key stakeholders to ensure we are providing meaningful, functional, and valuable data?Effectively work with Data, Development, Analysts, Data Science, and Business team members to gather requirements, propose, and build solutions. ?Communicate complex technical concepts to non-technical stakeholders and provide guidance on best practices.?Ensure that technology execution aligns with business strategy and provides efficient, secure solutions and systems?Gather requirements and build out project plans to implement those requirements with forecasted efforts to implement?Processes and Tools: Identify, design, and implement internal process improvements: oautomating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.?Build analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.?Create data tools for clinical, analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.?Lead investigation of new tooling, develop implementation plans, and deployment of necessary toolingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mechanical Support Engineer (Manufacturing/Industrial) - REMOTE

Join a dynamic joint venture backed by one of the largest aerospace and defense companies in the world. This customer is seeking a high performing Production Support Engineer to fill this key role... More supporting a dynamic and growing joint venture. This company supports requirements of identified worldwide customers. As a Production Support Engineer, you?ll serve as the technical bridge between suppliers, customers, and internal teams (Engineering, Operations, and Quality). You?ll oversee production execution for mechanical, electro-mechanical, and electrical subassemblies including AURs, Canisters, Circuit Card Assemblies, Motors, Rocket Motors, Warheads, and machined parts. Your role will be hands-on, dynamic, and critical to ensuring production readiness and technical alignment across stakeholders.The Production Support Engineer will lead technical efforts to transfer production knowledge to new suppliers, ensuring seamless integration and execution. This includes traveling to supplier sites to assess manufacturing planning, tooling, process flows, inventory management, and factory layouts. The engineer will prepare and release Technical Data Packages (TDPs) through the program?s Configuration Control Board, evaluate Engineering Change Notices for cost and execution impact, and communicate technical risks arising from supplier Change Requests and Nonconformance Reports. They will support the Quality team in reviewing AS9102 First Article Inspection Reports, brief leadership on supplier and program status, and justify technical change requests. Additionally, the role involves creating technical presentations for foreign customer engineering teams, participating in daily peer reviews, and contributing to the development and standardization of engineering processes.This is a remote position, the HQ is out of Camden, AR with about 25% travel. You will work a 9/80 schedule.Compensation: $100,000-$115,000. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less