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Under the direct supervision of the Facility Service Operations (FSO) Manager, this position will be responsible for the timely preparation of accurate costing and billing of service work for their... More designated Project Managers and technicians.Essential Duties & Responsibilities? Process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements.? Prepare billing; all jobs must be reviewed for completeness, including description of material used, accurate costs and sell prices, equipment serviced, and work performed. Full and accurate descriptions of work performed must be entered for each order prior to invoicing. Grammar and spelling must be verified and accurate.? Ensure that billing batches are reviewed by management prior to being posted and sent to the customer.? Interface with service sales personnel to ensure that billing is processed accurately and timely.? Support sales personnel with work order updates and other pertinent billing information.? Monitor of outstanding work orders: work orders that can be billed need to be identified by utilizing the IFS work order screen. Track old service orders to ensure timely billings upon completion of work.? Credits and rebills may need to be processed for various reasons including previous billing errors, scope of work covered under warranty or another contract.? Maintain customer information including purchase orders.? Mail, email, and process on-line billings invoices.? Update and maintain database master files.? Any other duties and responsibilities as assigned by the FSO Manager.? Send invoices by mail, email, or billing portal? Review and fix rejected work orders.? Post credits and submit rebills for invoicing.? Review all quoted work orders: Auto-bill quoted work orders that meet billing requirements, Update the quote source on the work order if required by the project manager, Add a Billing Status note explaining why a work order can?t be billed, Log unbillable work orders in Smartsheet for the PM to review and update, Check Smartsheet daily for updates or follow-ups on open work orders, Update the completion date in Smartsheet when a work order is ready to bill (this archives it), Update the Billing Status note whenever there?s a follow-up or new information, Review all open work orders and confirm why they remain open; follow up with the PM or technician if needed? Review all service call work orders: Bill completed service calls once all costs are posted, Add a Billing Status note explaining why a work order can?t be billed, Contact the technician if information or parts are missing, Update the Billing Status note for any follow-ups or changes, Review all open service calls and confirm why they remain open; follow up with the technician if needed.? Review and post all trailing costs.? Work orders on Smartsheet over 45 days old will be reviewed by the FSO manager; close them once billing instructions are received.? Close work orders in WIP over 120 days old as directed by the FSO manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... More multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Call Center LVN/LPN to work in an enterprise level environment in the healthcare industry. This call center for one stop shop for anything a patient could be having issues... More with. You would be getting calls based of CAHPS (Consumer Assessment of Healthcare Providers and Systems) and HOS scores (Health Outcomes Survey). You would provide some of the clinical counseling for some of the HOS measures. You will help close the gaps with appointment scheduling, test, referrals, complaints, escalations, medication adherence measures, refills etc. Anything it takes a patient from being unhappy to as happy as we can get them. The call range can take 10 min to a couple of hours whether that?s connecting the patients to their health plan, their providers office, their nurse, their home health, outside resources to help with social determinacies of health, and APS.This position is responsible for the coordination of HEDIS and STARs data. This role is responsible for education to the patient on quality measures and coordinates strategies for closing gaps. The Quality Coordinator LVN, through telephonic outreaches will educate patients on CAHPS & HOS components while working to close other HEDIS gaps for patients. Evaluates the quality and completeness of clinical gap closures by performing quality reviews with patients, maintaining clinical documentation, and accurately records of their review activities. The Quality Coordinator LVN will maintain up-to-date knowledge of regulatory (HEDIS/STARs) standards and guidelines.Essential Job Functions1. Analyze data, evaluate for possible data integrity and data deficits and document findings.2. Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits.3. Identifies patients with the missing measures and works to close the measures through education/counseling, appointment setting, and other means as appropriate.4. Conduct a high volume of outbound calls to members to discuss reasons for non-compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers. Outbound calls are made primarily using an auto dialer requiring precision to detail and adaptability to type of response needed.5. May answer inbound calls from members and assists them with their inquiries. Routes calls to appropriate department if necessary.6. Follows system scripting and validates member demographic information.7. Documents the provider or member's record with accurate information obtained on the call.8. Works closely with local leadership to execute quality strategies.9. Supports and assists PCPs/clinics with quality data collection.10. Provides reports and monitors performance at local level.11. Engages PCP and clinic staff in developing strategies to close quality gaps.12. Maintains education/knowledge base of HEDIS/STARs standards and guidelines.13. Performs all other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare employer is hiring for a Director of IT Operations who will lead the IT infrastructure engineering roadmap execution for projects at 110 practice locations in Florida. Those practices... More were recently acquired with significant technical debt. Immediate priorities may include redesigning a data center which needs 2/3 of its servers to be decommissioned and replaced before end of year, migration to Zoom, Windows 10-11 refresh, rearchitecting citrix, among other major priorities. This person will manage 3-5 direct reports. The Director, IT Operations will provide strategic and hands-on leadership of the Florida practice's IT Operations function, including the management of the Orlando datacenter, and infrastructure management at all 100+ practice locations. This role will ensure reliable operations, timely escalation of field support, and the successful delivery of infrastructure and cloud projects across the organization. The Director will combine strong people leadership with deep technical expertise in infrastructure, networking, and cloud platforms to drive operational excellence, standardization, and scalability in support of the company's mission. ? Lead the technical strategy, infrastructure management, and IT project execution for the entire practice in Florida. ? Partner with the VP, IT Support and Director, IT Operations, and Sr. Director, IT Security to define and execute the practice's IT strategy aligned to company priorities. ? Lead field support team members, ensuring successful onsite resolution of issues, and boots on the ground for project execution related tasks. ? Partner with Network Operations Center team, utilizing RMM tools to manage, monitor, patch, and respond to alerts across all practice infrastructure, including the datacenter. ? Oversee tier 3 incident escalation processes for the practice, ensuring timely resolution of complex infrastructure and service-impacting issues. ? Oversee and assist with the management of the PC lifecycle refresh process at the Florida practice locations. ? Manage IT Change Management, Major Incident Management, and Problem Management for the practice, aligning with the company's process. ? Manage the practice's IT business continuity and disaster recover planning, including backup and recovery plans. ? Direct the delivery of IT infrastructure, cloud, and other projects at the practice ensuring projects meet scope, schedule, and quality targets. ? Define, implement, and continuously improve IT operations policies, procedures, and best practices to ensure high availability, security, and resilience. ? Drive effective communication and collaboration between Florida practice's IT resources and the centralized company's support team. ? Establish performance metrics and reporting to measure the effectiveness of the practice's IT Operations and demonstrate value to the enterprise. ? Manage vendor relationships, contracts, and budgets for infrastructure and cloud services related to the Florida practice. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Tableau Administrator to a long-term analytics and reporting environment supporting a large, enterprise user base in the St. Louis, MO area. This role is focused on... More owning and operating the Tableau Server platform, not ad-hoc dashboard development or short-term project work. The environment has been in place for several years and supports critical business reporting across the organization.This Tableau Administrator will be fully embedded within a U.S.-based technology organization, working closely with internal technical teams, data stakeholders, and business users, including senior leadership. The role requires someone who is comfortable operating in a production environment with high visibility and accountability, and who understands the importance of stability, security, and performance in an enterprise analytics platform.Day-to-day responsibilities include administering and maintaining Tableau Server in a Linux and AWS environment, monitoring system health and performance, managing user access and licensing for a large population, and troubleshooting server-side issues related to performance, connectivity, or data integration. The administrator will regularly collaborate with business partners to ensure dashboards are accurate, accessible, and backed by reliable data sources.The team operates in a structured but practical delivery model, with lightweight check-ins and close collaboration between technical and business stakeholders. This allows the Tableau Administrator to spend the majority of their time focused on hands-on administration, performance tuning, and problem-solving, rather than excessive process or overhead.While the environment values strong fundamentals over specific tooling, experience with Tableau Server, Linux, AWS, and SQL is essential. This role is intended for someone who wants to be a long-term owner of the Tableau platform, deeply integrated into the organization, rather than operating in a siloed or ticket-only capacity. The administrator will have opportunities to support both ongoing platform optimization and future enhancements as the analytics environment evolves.There is an expectation that this individual brings a strong sense of ownership, is comfortable explaining technical processes (such as walking through a Tableau Server installation or upgrade in AWS/Linux), and can contribute immediately. This role is 4 days on site and 1 remote in St. Louis, MO.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior IT Project Manager (Sr. IT PM) of Enterprise Programs is responsible for the end to end planning, execution, and delivery of high visibility, cross functional enterprise initiatives,... More including enablement and digital transformation programs (such as enterprise AI enablement and intranet modernization initiatives).This role partners with program sponsors, IT and business delivery teams to translate strategy into structured execution plans, ensure organizational readiness, and drive measurable adoption outcomes. The Sr. IT PM operates with a high degree of autonomy and accountability and provides clear, consistent communication with stakeholders.________________________________________Program Planning & Execution? Develop, maintain, and execute integrated IT program plans across multiple enterprise initiatives and functions? Lead multi phase program delivery, including sequencing, readiness validation, and coordinated rollouts? Apply and manage functional readiness checklists to ensure teams are prepared prior to launch? Identify, manage, and mitigate risks, dependencies, and execution issues across IT and business workstreamsStakeholder & Cross Functional Leadership? Establish and manage RACI models across IT teams, program sponsors, functional leaders, champions, and delivery partners? Serve as the primary point of coordination across IT, Communications, HR, Legal, Finance, and business functions? Facilitate decision making and alignment across diverse stakeholder groups? Ensure execution is aligned with change readiness and communications plansCommunication & Reporting? Deliver weekly program status updates and executive level reporting, including progress, risks, decisions, and recommendations? Maintain transparent communication with stakeholders to ensure clarity, accountability, and alignment? Escalate issues proactively and provide solution oriented recommendationsEvent & Enablement Coordination? Plan and coordinate virtual and in person events, training sessions, and key program milestones? Partner with facilitators, champions, and functional leads to ensure consistent execution and messaging? Support decisions related to adding, consolidating, or adjusting sessions based on readiness, demand, and performance dataMetrics & Performance Management? Track program performance metrics, including attendance, completion, adoption, financials, return on investment (ROI), and Key Performance Indicators (KPIs)? Monitor progress against defined targets (e.g., completion thresholds for first-level enterprise enablement programs) and financial performance expectations? Partner with sponsors and stakeholders to define measurable success criteria and post-deployment validation plans? Produce concise dashboards and insights to inform leadership, support data-driven decisions, and guide execution adjustmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global customer is seeking to hire a Fire Alarm Field Superintendent for a high-tech, large scale, construction project in the Queen Creek, AZ area. This person will be responsible for... More leading and supervising the installation and commissioning of fire alarm and detection systems across the entire project. Key responsibilities include: - Plan and coordinate daily work activities based on project schedules (P6 schedule) - Conduct pre-walks of installation routes to verify constructability, identify constraints, and ensure code compliance prior to installation - Coordinate with other trades (mechanical, electrical, controls) to ensure proper system integration and sequencing - Interface with inspectors, fire marshal, and local AHJ to support inspections, approvals, and turnover - Ensure installations comply with applicable codes, including: o National Fire Protection Association standards (including NFPA 72) o National Electrical Code (NEC) - Verify proper separation and routing of SLC (Signaling Line Circuits) and NAC (Notification Appliance Circuits) - Oversee installation and integration of: o Fire alarm control panels (FACP) and command centers o Smoke detection systems, including duct detectors and air sampling systems o Elevator recall/shutdown interfaces o Fire/smoke dampers and associated controls o Pull stations, notification devices, and evacuation systems o Relay modules and interlock systems VESDA / Aspirating Systems Expertise:? Demonstrate in-depth knowledge of VESDA systems ? Review and validate system design, including pipe layouts and detector placement ? Perform and interpret Aspire calculations to confirm system performance ? Ensure installation meets manufacturer recommendations and industry standards ? Lead testing, commissioning, and troubleshooting of aspirating detection systems Commissioning & Quality:? Lead commissioning activities including pre-functional and functional testing ? Ensure systems are fully operational, tested, and ready for inspection and turnover ? Identify and correct deficiencies prior to AHJ inspections ? Maintain high standards of QA/QC without reliance on external validation Scheduling & Project Controls:? Utilize P6 to track progress and drive field execution ? Align manpower and installation sequencing with project milestones ? Identify schedule impacts and develop recovery plans to maintain progress ? Provide accurate field reporting, progress updates, and forecastingCandidates for this role can expect to work at the construction site full-time. Daily work is completed between 5 AM and 3:30 PM. This role is for a short-term contract initially but there is potential for contract extensions or full-time conversion. Extensions are determined from our client's needs in Arizona or if the candidate is willing to travel. If candidates are open to travel, there are likely more opportunities for a longer-term position. This role can pay between $55/hr and $65/hr but exact compensation will be determined based on candidate education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is assisting a client in identifying a Data Migration Assistant for a 3?6-month contract for a local and established non-profit in New York City. This person will support the data team... More during a major data clean up and CRM migration. The role mostly focuses on data entry, data clean up, deduplication, record validation, and migration preparation tasks within Salesforce fundraising system. Key responsibilities: Data Cleaning and Standardization: ? Clean and standardize donor data in accordance with data guidelines (e.g., New York, NY format; phone formatting; address standards; non-deletion of historical addresses). ? Review, correct, and normalize contact records to ensure consistency across all fields. ? Update outdated addresses, mark old addresses as ?former,? and ensure new information is properly saved. ? Support cleanup of international address formats using English letters when required. Deduplication and Record Verification: ? Review duplicate records identified by IS or Development teams and confirm correct primary records prior to merging. ? Assist with contact and account merges in Salesforce (in collaboration with IS). ? Validate that donor records meet migration-ready criteria, including correct names, emails, phone numbers, and giving histories. Migration Preparation: ? Assist with data exports, mapping, and field-level review to prepare datasets for the new CRM. ? Compare data between Salesforce, Classy, and other platforms to identify discrepancies. ? Help prepare and organize files for migration consultants (En Pointe, DonorDrive team, etc.). ? Conduct record-by-record checks for accuracy during test uploads or dry runs. Data Entry and Maintenance: ? Perform high-volume, high-accuracy data entry for donor records, contacts, gifts, and event-related updates. ? Correct incomplete or inaccurate fields based on donor history and system notes. Reporting and Quality Control: ? Run Salesforce reports to identify errors, missing data, or inconsistencies. ? Support weekly data quality audits with the Development VP and IS team. ? Provide progress updates on cleanup task completion and migration readiness. TECHNICAL SKILLS ? Salesforce (Required): Proficiency in data entry, report generation, list cleanup, deduplication, and basic troubleshooting to ensure data accuracy and migration readiness. ? Microsoft Office with Advanced Excel: Strong skills using filters, formulas, VLOOKUP/XLOOKUP, and pivot tables to analyze data, identify duplicates, and reconcile records across datasets. ? Fundraising & CRM Systems: Familiarity with donor and CRM platforms such as Classy, Raiser?s Edge, DonorDrive, or similar systems; ability to quickly learn new database environments. ? Data Cleaning & Verification: Ability to review, standardize, and validate records; identify and resolve inconsistencies; and prepare datasets for migration or system integration. ? Cross-Platform Research Tools: Experience working across external platforms such as ZoomInfo, DonorSearch, or similar tools to verify, update, and enrich records as needed. ? Reporting & Quality Control: Ability to run reports, audit data for accuracy, and ensure data integrity before, during, and after migration. Data Security & Confidentiality: Strong understanding of handling sensitive information with accuracy, discretion, and compliance with organizational data privacy standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with a luxury Italian fashion brand specializing in high-quality cashmere knitwear, to hire a Client Advisor to support its U.S. boutique location. This role offers the... More opportunity to join a globally recognized luxury brand known for craftsmanship, minimalist design, and an elevated client experience. The Client Advisor will play a key role in cultivating long-term client relationships and delivering a personalized, high-touch in-store experience.As a Client Advisor, you will serve as a brand ambassador, focusing on relationship-driven sales and clienteling rather than foot-traffic volume. This individual will build and maintain a loyal client base, follow up with customers post-purchase, host private appointments, and provide thoughtful styling and product guidance to both women and men in a refined retail environment. The ideal candidate is passionate about luxury fashion, detail-oriented, and thrives in a client-first, service-driven setting.This role requires full availability, including weekends and holidays, and the ability to commute easily to the assigned store location.Responsibilities:? Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building? Actively grow, manage, and maintain a personal client book, driving repeat business and ongoing client engagement? Capture customer information and conduct thoughtful follow-ups via phone and written communication? Confidently style and advise clientele, demonstrating deep product knowledge and brand awareness? Meet or exceed individual sales and productivity goals through consultative selling? Support private shopping appointments and elevated client interactions? Communicate the brand?s craftsmanship, materials, and values in an authentic and engaging way? Partner closely with store leadership to support daily operations, KPIs, and store initiatives? Assist with visual standards, opening/closing procedures, POS usage, and end-of-day communications? Maintain a clean, organized, and polished boutique environment that reflects luxury standardsCompensation:$21 to $29 per hour plus an additional commission structure. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our largest and most reputable utilities clients in New York City is currently looking for a Demand Response Specialist to join the Demand Response team within their Distributed Resource... More Integration organization. The mission of the team is to work with customers to help reduce electric consumption within the five boroughs of New York City as well as Westchester County during key times of system need. The team utilizes a Demand Response Management software tool to organize and track customer participation in demand response programs.The Specialist will provide flexible, day-to-day operational support to the Demand Response team, contributing across multiple workflows that support the enrollment, dispatch, and settlement of utility demand response programs. This role is designed for a highly organized, analytically minded person who can quickly learn business processes, manage recurring operational tasks, and support time-sensitive activities during the demand response season.The analyst will work closely with internal program managers, operations staff, and external stakeholders to ensure customer enrollments are processed accurately, program communications are handled efficiently, demand response events are supported in real time, and settlement data is prepared and validated in accordance with established procedures.This is an excellent opportunity to gain hands-on exposure to utility demand response programs that supports grid reliability. Key Responsibilities:? Support customer enrollment workflows, including application tracking, and coordination with internal teams and external participants.? Maintain operational trackers and documentation used to manage program activity across the demand response lifecycle.? Assist with seasonal ramp-up activities, including enrollment readiness and post-season clean-up. ? Serve as a point of support for the team?s shared inbox ? triage incoming requests, and route issues to the appropriate team members.? Respond to routine customer and stakeholder inquiries using established templates and procedures.? Track open items and follow up to ensure timely resolution.? Support event calling activities during active demand response periods, including pre-event checks, customer notification support, and post-event follow-up.? Assist with monitoring event participation data and flagging anomalies or missing information for review.? Provide operational support during time-sensitive grid events as needed.? Assist with settlement processing activities, including data validation, reconciliation, and update of settlement trackers.? Review and investigate settlement discrepancies in coordination with program leads.? Prepare data files or summaries used for settlements and internal reporting (under guidance).? Identify opportunities to improve documentation, tracking, and recurring operational processes.? Establish processes, policies, and procedures to make the Demand Response programs operate more efficiently.? Support ad-hoc analyses or special projects as demand response programs evolveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less