Job Search Results for it
Feb 09, 2026
Chicago, IL
|
QA
|
Perm
|
$110k - $135k (estimate)
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This financial services company is looking for a Salesforce QA Analyst to lead both manual and automated testing across Sales Cloud and integrated enterprise applications. This person will execute... functional and regression testing within sprints, then build and maintain automation scripts (Selenium or similar) post-sprint to reduce backlog and improve release stability. They will validate end-to-end workflows, identify edge cases, assess Salesforce changes that may impact other systems, and provide QA sign-off for deployments. The QA Analyst will work closely with developers, product owners, and integration teams to ensure accuracy, data integrity, and reliable cross-application behavior. The ideal candidate is strong in Salesforce testing, automation, workflow validation, and understands how to test complex integrations in a high-volume environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 10, 2026
Manakin Sabot, VA
|
Computer Engineering
|
Perm
|
$140k - $150k (estimate)
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Insight Global is seeking a strong cloud engineer to support one of our top clients in Manakin Sabot, VA. The Cloud Engineer is responsible for maintaining, implementing, monitoring and... troubleshooting the network infrastructure that supports voice, data, and video services.? Defines and documents system standards. The engineer will understand cloud technologies and system administration of our Microsoft services and related technologies. Salary Range 130K-150KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 11, 2026
Harrison, OH
|
Warehouse
|
Perm
|
$65k - $75k (estimate)
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Insight Global is seeking a customer-focused and solutions-driven Client Service Supervisor to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison... between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 11, 2026
Seattle, WA
|
Recruiting / Staffing
|
Perm
|
$9178 - $11473 (hourly estimate)
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As Recruiting Coordinator your main responsibilities will include, managing high-volume interview coordination across multiple international time zones, handling last-minute shifts and scheduling... conflicts. The ideal candidate will be leveraging enterprise-level tools and workflows to maintain high efficiency. This includes deep integration with recruiting, scheduling, and project management platforms. We are searching for someone who is able to actively contributing to the creation and refinement of recruitment workflows as the organization scales and be able to coordinate with diverse international teams, requiring strong cross-cultural communication skills and the ability to adapt to varying cultural contexts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 11, 2026
Springdale, OH
|
Architect
|
Perm
|
$150k - $170k (estimate)
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Your role will ensure solutions align with business objectives while maintaining the highest levels of performance, security, and scalability.This role extends beyond technical implementation?Enterprise Solutions Architects play a critical role in sales/pre-sales engagements (approximately 40% of the role), high-level solution design, effort estimation, customer interaction, and project oversight (approximately 60%). You will work closely with Sales, Project Management (PMO), and Support teams to ensure seamless solution delivery and handoff.This Enterprise Solutions Architect must be a Palo Alto platform expert who can design and lead enterprise scale architectures across NGFW, Prisma SASE, SD WAN, and cloud delivered security. They are expected to operate as a strategic advisor, not a configurator ? translating business objectives into secure, scalable, high performance designs using Palo Alto Networks? Strata, Prisma, and SASE platforms.Essential Functions:Sales/Pre-Sales Engagement?Review Quotes: Evaluate hardware and services being quoted to ensure solution feasibility and completeness.?Clarify with Sales Teams: Collaborate with Sales to understand the strategic intent behind proposed solutions.?Identify Gaps: Highlight missing components that could impact implementation and proactively address potential issues.?Attend Pre-Sales Calls: Engage in customer discussions as opportunities approach deal closure.Solution Design \u0026 Effort Estimation?Architect High-Level Designs (HLDs): Develop solution architecture diagrams, migration plans, and technical documentation.?Provide Detailed Effort Estimates: Break down required work by skillset and estimated hours to guide project planning.?Develop Statements of Work (SoWs): Define technical scope, objectives, milestones, and exclusions for project execution.Implementation Oversight \u0026 Execution?Lead Implementation Strategy: Guide execution teams to ensure adherence to design principles and best practices.?Technical Leadership: Act as the primary technical resource to enable implementation engineers rather than executing all tasks directly.?Hands-On Deployment (When Required): Engage in critical technical tasks such as deploying Hub sites or configuring dynamic routing when these are necessary to ensure project success, mitigate risks, or resolve complex technical challenges beyond standard implementation processes.?Continuous Communication: Provide regular updates to project stakeholders, including the PMO and customers.Documentation \u0026 Handoff?Ensure Complete Documentation: Maintain architecture designs, configurations, and troubleshooting guides.?Facilitate Knowledge Transfer: Conduct formal handoff sessions with Support teams for post-deployment management, including training sessions, documentation reviews, and Q\u0026A discussions to ensure ongoing operational success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Enterprise Solutions Architect (Palo Alto Expert)","City":"Springdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Expert level with Palo Alto (Prisma SASE, Prisma Access, Prisma SDWAN, GlobalProtect, ADEM , etc.)-10+ years enterprise network security engineering experience ? build, design, implement, support-Pre-sales experience ? customer engagement, effort estimation, technical leadership-Solutions architecture experience -Excellent communication","Skills":"-Professional Services/ Consulting background-Certifications: oNGFW \u0026 Network Security: Palo Alto Networks PCNSE, Cisco CCNP SecurityoSD-WAN \u0026 Routing: VMware VeloCloud VCP-NV, Cisco CCNP Enterprise, Palo Alto CNSE-SDWANoCloud \u0026 SASE: AWS Solutions Architect, Microsoft Certified Azure Solutions Architect, Zscaler ZCCPoNetworking \u0026 Infrastructure: Cisco CCIE (Enterprise or Security), Juniper JNC","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is seeking a Enterprise Solutions Architect (Palo Alto Expert) to work remotely in the United States. As an Enterprise Solutions Architect, you will be responsible for designing,... developing, and overseeing the implementation of enterprise network and security solutions. This role requires expert-level knowledge in Next-Generation Firewall (NGFW), SD-WAN, Routing/Switching, Network-as-a-Service (NaaS), and Secure Access Service Edge (SASE). You will serve as a technical leader and strategic advisor. Your role will ensure solutions align with business objectives while maintaining the highest levels of performance, security, and scalability.This role extends beyond technical implementation?Enterprise Solutions Architects play a critical role in sales/pre-sales engagements (approximately 40% of the role), high-level solution design, effort estimation, customer interaction, and project oversight (approximately 60%). You will work closely with Sales, Project Management (PMO), and Support teams to ensure seamless solution delivery and handoff.This Enterprise Solutions Architect must be a Palo Alto platform expert who can design and lead enterprise scale architectures across NGFW, Prisma SASE, SD WAN, and cloud delivered security. They are expected to operate as a strategic advisor, not a configurator ? translating business objectives into secure, scalable, high performance designs using Palo Alto Networks? Strata, Prisma, and SASE platforms.Essential Functions:Sales/Pre-Sales Engagement?Review Quotes: Evaluate hardware and services being quoted to ensure solution feasibility and completeness.?Clarify with Sales Teams: Collaborate with Sales to understand the strategic intent behind proposed solutions.?Identify Gaps: Highlight missing components that could impact implementation and proactively address potential issues.?Attend Pre-Sales Calls: Engage in customer discussions as opportunities approach deal closure.Solution Design & Effort Estimation?Architect High-Level Designs (HLDs): Develop solution architecture diagrams, migration plans, and technical documentation.?Provide Detailed Effort Estimates: Break down required work by skillset and estimated hours to guide project planning.?Develop Statements of Work (SoWs): Define technical scope, objectives, milestones, and exclusions for project execution.Implementation Oversight & Execution?Lead Implementation Strategy: Guide execution teams to ensure adherence to design principles and best practices.?Technical Leadership: Act as the primary technical resource to enable implementation engineers rather than executing all tasks directly.?Hands-On Deployment (When Required): Engage in critical technical tasks such as deploying Hub sites or configuring dynamic routing when these are necessary to ensure project success, mitigate risks, or resolve complex technical challenges beyond standard implementation processes.?Continuous Communication: Provide regular updates to project stakeholders, including the PMO and customers.Documentation & Handoff?Ensure Complete Documentation: Maintain architecture designs, configurations, and troubleshooting guides.?Facilitate Knowledge Transfer: Conduct formal handoff sessions with Support teams for post-deployment management, including training sessions, documentation reviews, and Q&A discussions to ensure ongoing operational success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 16, 2026
Vancouver, BC
|
Programmer / Developer
|
Contract
|
$41 - $51 (hourly estimate)
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Insight Global is seeking a CMDB Administrator?for a top performance apparel and consumer retail technology organization. This individual will play a critical role in administering and continuously... improving the ServiceNow CMDB, ensuring trusted, accurate configuration and asset data across enterprise systems. The ideal candidate is highly skilled in CMDB governance, discovery, and data integrity, and enjoys collaborating cross-functionally to enable strong ITSM, ITOM, and ITAM outcomes. This role offers the opportunity to work within a mature ServiceNow environment while contributing to a culture that values innovation, ownership, and connection.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 16, 2026
Vancouver, BC
|
Programmer / Developer
|
Contract
|
$52 - $65 (hourly estimate)
{"JobID":520052,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V6J 1","ReferenceID":"VAN-955df874-bae8-4e93-9edd-0af36dda61b0","PostedDate":"\/Date(1776381276000)\/","Description":"Insight Global is looking for a Full Stack Developer to join a retail customer onsite in Vancouver 3 days a week. As a Full Stack Developer, you will design and implement software solutions independently across the full development lifecycle from requirements analysis through production deployment, writing high-quality code for complex features including service integrations, data processing pipelines, and user-facing functionality while applying software design patterns and architectural best practices. You will contribute to technical design discussions researching and presenting proposals and trade-offs, conduct thorough code reviews ensuring quality and maintainability standards, and mentor junior engineers through pair programming and technical guidance on coding practices and problem-solving approaches. You will collaborate closely with product managers and stakeholders on technical feasibility and scope definition, make technical decisions for projects including technology choices and implementation strategies, and contribute to team engineering practices and standards that improve code quality and development velocity. You will apply these standards while building DEP?s experimentation and personalization capabilities (e.g., A/B tests, targeting rules, and scalable delivery paths) across React/Next.js experiences and AWS services. Other duties and responsibilities include: Design and implement features and systems within established architectural frameworks, including component design, API contracts, and data models. Write high-quality, scalable code across the full stack while following established engineering standards, secure coding practices, and maintainability expectations. Contribute to technical design discussions by proposing implementation approaches, evaluating tradeoffs, and making implementation-level decisions for owned features. Build engaging guest-facing experiences using React, Next.js, and micro-frontend patterns to support personalization and experimentation. Develop and operate AWS-based services, including Lambda, S3, and API management components, that integrate with personalization, measurement, and data pipelines. Implement and maintain A/B tests, targeting logic, personalization behavior, and analytics instrumentation using the Kameleoon platform. Partner with data teams to integrate clickstream analytics pipelines and support accurate, reliable experiment data capture. Contribute to CI/CD pipelines, deployment automation, and operational readiness for DEP services and frontend experiences. Operate and support production systems by debugging issues, improving performance and reliability, and contributing to monitoring and observability (e.g., Datadog). Participate in on-call rotations, incident response, and post-incident reviews as part of shared team ownership. Review code for quality, security, performance, and maintainability, providing actionable feedback to support team growth. Implement and maintain automated testing practices, including unit, integration, and end-to-end testing, to ensure reliability. Balance feature delivery with addressing technical debt by raising concerns and contributing improvements over time. Collaborate with Product, Data Science, Analytics, and Experience Design partners to deliver cohesive, high-quality guest experiences. Mentor Associate Engineers through pairing, code reviews, and knowledge sharing; contribute to team learning and Communities of Practice.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Full Stack Developer","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4?8 years of software development experience designing scalable systems and delivering features end-to-end. Strong fundamentals in code quality, automated testing, debugging, and code reviews. Proficiency with modern JavaScript frameworks, especially React and Next.js. Experience with A/B testing or personalization platforms (e.g., Kameleoon), including experiment instrumentation. Understanding of clickstream analytics (e.g., GA4), SQL/Snowflake, and event-driven data pipelines. Experience with cloud-native development and AWS services (e.g., Lambda, S3, API management). Familiarity with micro-frontend architecture and patterns. Familiarity with CI/CD pipelines, distributed system debugging, and monitoring/alerting tools; experience with Datadog or similar observability platforms is a plus. Strong communication and collaboration skills; ability to provide mentorship to junior engineers through pairing and code reviews.","Skills":"","Industry":"Programmer / Developer","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Full Stack Developer to join a retail customer onsite in Vancouver 3 days a week. As a Full Stack Developer, you will design and implement software solutions... independently across the full development lifecycle from requirements analysis through production deployment, writing high-quality code for complex features including service integrations, data processing pipelines, and user-facing functionality while applying software design patterns and architectural best practices. You will contribute to technical design discussions researching and presenting proposals and trade-offs, conduct thorough code reviews ensuring quality and maintainability standards, and mentor junior engineers through pair programming and technical guidance on coding practices and problem-solving approaches. You will collaborate closely with product managers and stakeholders on technical feasibility and scope definition, make technical decisions for projects including technology choices and implementation strategies, and contribute to team engineering practices and standards that improve code quality and development velocity. You will apply these standards while building DEP?s experimentation and personalization capabilities (e.g., A/B tests, targeting rules, and scalable delivery paths) across React/Next.js experiences and AWS services. Other duties and responsibilities include: Design and implement features and systems within established architectural frameworks, including component design, API contracts, and data models. Write high-quality, scalable code across the full stack while following established engineering standards, secure coding practices, and maintainability expectations. Contribute to technical design discussions by proposing implementation approaches, evaluating tradeoffs, and making implementation-level decisions for owned features. Build engaging guest-facing experiences using React, Next.js, and micro-frontend patterns to support personalization and experimentation. Develop and operate AWS-based services, including Lambda, S3, and API management components, that integrate with personalization, measurement, and data pipelines. Implement and maintain A/B tests, targeting logic, personalization behavior, and analytics instrumentation using the Kameleoon platform. Partner with data teams to integrate clickstream analytics pipelines and support accurate, reliable experiment data capture. Contribute to CI/CD pipelines, deployment automation, and operational readiness for DEP services and frontend experiences. Operate and support production systems by debugging issues, improving performance and reliability, and contributing to monitoring and observability (e.g., Datadog). Participate in on-call rotations, incident response, and post-incident reviews as part of shared team ownership. Review code for quality, security, performance, and maintainability, providing actionable feedback to support team growth. Implement and maintain automated testing practices, including unit, integration, and end-to-end testing, to ensure reliability. Balance feature delivery with addressing technical debt by raising concerns and contributing improvements over time. Collaborate with Product, Data Science, Analytics, and Experience Design partners to deliver cohesive, high-quality guest experiences. Mentor Associate Engineers through pairing, code reviews, and knowledge sharing; contribute to team learning and Communities of Practice.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 17, 2026
Vancouver, BC
|
Business Analyst (BA)
|
Contract
|
$41 - $51 (hourly estimate)
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Insight Global is seeking a Technical Business Analyst for a top client operating in a data-forward environment. This individual will sit at the intersection of business and technology, supporting... data initiatives from ingestion through reporting. The ideal candidate brings strong analytical skills, hands-on SQL experience, and a deep understanding of data flows, modeling, and lineage. This role requires excellent communication skills and the ability to collaborate cross-functionally with engineers, analysts, and business stakeholders to ensure data is accurate, well-documented, and actionable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 17, 2026
Woonsocket, RI
|
Project Manager
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
{"JobID":520112,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"PIT-63d278c3-2033-4c08-8c8b-20ddc4b9e0ef","PostedDate":"\/Date(1776431399000)\/","Description":"Insight Global is seeking a Senior Agile Leader to support a large health insurance client of ours. This role sits within an enterprise PMO team and partners closely with a technology team to deliver Medicare Senior Supplemental and Ancillary products. You?ll lead Agile delivery with high independence and strong judgment to drive outcomes?facilitating PI-level and cross-team execution, managing release readiness and risks, coaching teams on Agile practices and Jira usage, and taking on targeted project/program management and financial stewardship responsibilities to keep critical work moving.What You?ll Do?Serve as the day-to-day Senior Scrum Master for 2-3 small Scrum teams, ensuring strong execution across ceremonies, flow, commitments, and delivery outcomes?Be prepared to program manage complex, cross-functional projects across multiple teams and domains as needed, driving clarity on scope, owners, milestones, dependencies, and decisions?Assume some parts of an RTE role- examples: Lead Scrum of Scrums and other cross-team forums; actively manage and drive closure on risks, dependencies, and cross-team blockers?Own risk management end-to-end: identify, escalate with options, and drive mitigation through to resolution?Remove impediments by coaching teams and partners, negotiating tradeoffs, and unblocking decision paths?not just ?tracking issues??Own release management activities, including GitHub helper reporting (release sign-off critical path) and release night escalation support?Facilitate PI retrospectives and continuous improvement (including Agile coffee chat format)?Champion Jira and Agile tooling (including migration ?Day 2? coordination and Jira-integration-friendly PI planning)?Maintain Medicare delivery/reporting hygiene (e.g., Medicare Reporting database entries based on release notes)?Produce executive-level status reporting: clear, concise updates for senior leaders on progress, risks, decisions needed, and tradeoffs, with a bias toward early visibility?Handle defined PM/ops ownership where needed (e.g., ITPR management, timesheet audit/backup approval coverage, SSI Space Owner stewardship)?Reinforce team culture through simple, consistent morale practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Agile Leader - Health Insurance Technology","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Senior-level Scrum Master / Scaled Agile delivery experience in complex, cross-team environments?Strong Jira fluency and the ability to coach others in consistent, decision-supporting usage?Financial literacy: experience with Clarity tool - tracking spend, managing allocations, forecasting run-the-business vs. project work, and balancing delivery tradeoffs within budget constraints ?Proven ability to work independently: prioritize, decide, and drive execution with minimal direction?Release management experience (risk/dependency management, readiness reporting, escalation handling)?Strong facilitation and stakeholder communication skills","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Senior Agile Leader to support a large health insurance client of ours. This role sits within an enterprise PMO team and partners closely with a technology team to deliver... Medicare Senior Supplemental and Ancillary products. You?ll lead Agile delivery with high independence and strong judgment to drive outcomes?facilitating PI-level and cross-team execution, managing release readiness and risks, coaching teams on Agile practices and Jira usage, and taking on targeted project/program management and financial stewardship responsibilities to keep critical work moving.What You?ll Do?Serve as the day-to-day Senior Scrum Master for 2-3 small Scrum teams, ensuring strong execution across ceremonies, flow, commitments, and delivery outcomes?Be prepared to program manage complex, cross-functional projects across multiple teams and domains as needed, driving clarity on scope, owners, milestones, dependencies, and decisions?Assume some parts of an RTE role- examples: Lead Scrum of Scrums and other cross-team forums; actively manage and drive closure on risks, dependencies, and cross-team blockers?Own risk management end-to-end: identify, escalate with options, and drive mitigation through to resolution?Remove impediments by coaching teams and partners, negotiating tradeoffs, and unblocking decision paths?not just ?tracking issues??Own release management activities, including GitHub helper reporting (release sign-off critical path) and release night escalation support?Facilitate PI retrospectives and continuous improvement (including Agile coffee chat format)?Champion Jira and Agile tooling (including migration ?Day 2? coordination and Jira-integration-friendly PI planning)?Maintain Medicare delivery/reporting hygiene (e.g., Medicare Reporting database entries based on release notes)?Produce executive-level status reporting: clear, concise updates for senior leaders on progress, risks, decisions needed, and tradeoffs, with a bias toward early visibility?Handle defined PM/ops ownership where needed (e.g., ITPR management, timesheet audit/backup approval coverage, SSI Space Owner stewardship)?Reinforce team culture through simple, consistent morale practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 17, 2026
West Des Moines, IA
|
Computer Engineering
|
Contract-to-perm
|
$46 - $57 (hourly estimate)
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This person will:Own the architecture and roadmap for Amazon Connect and Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Telephony Engineer","City":"West Des Moines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 - 10+ years in telephony/contact center engineering3+ years hands-on with Amazon Connect2+ years with Salesforce Service Cloud VoiceExpertise in:Amazon Connect: contact flows, routing, queues, CTRs, Contact Lens, outbound, call recording.Salesforce Voice/Service Cloud: Omni-Channel, voice setup, agent configuration, transcripts, analytics, and integration patterns.AWS services: Lambda (Node.js/Python), API Gateway, EventBridge, Kinesis/KDF, DynamoDB, S3, CloudWatch, IAM, Secrets Manager.Telephony fundamentals: SIP, RTP, PSTN, number management, QoS, jitter/packet loss mitigation.Integrations/APIs: REST/GraphQL, OAuth/SAML/JWT, event-driven architectures.Strong grasp of security, compliance, and data governance.Excellent communication and stakeholder management; ability to translate business needs into resilient technical solutions.Agile/scrum experience.","Skills":"Agentforce ExperienceInfrastructure as Code and CI/CD for contact center infrastructure.IaC/DevOps: CloudFormation/CDK/Terraform, Git, CI/CD, automated testing.Financial services industry experience (contact center operations).Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant); AWS Solutions Architect/Developer/DevOps certifications.Exposure to other CCaaS/voice platforms (Genesys Cloud, Five9, Twilio) and voice quality monitoring tools.Real-time analytics/BI (Athena, QuickSight, Snowflake, Databricks) using CTRs/transcripts/contact data.SSO/identity (Okta/Azure AD) and enterprise change/release management.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.