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An employer is seeking a full time, permanent, Solutions Architect supporting an end-to-end Automation Integrator Solutions Company in the Material Handling, Warehouse Automation, and Automated... More Distribution industry. This Solutions Architect will be responsible for supporting, creating, implementing, maintaining, communicating, and presenting (internally, externally, and cross-functionally) all documentation and specifications. Additionally, they will be supporting MHE (Material Handling Equipment) and MHS (Material Handling Systems) for one or more customer projects at a time. Some of these documentations and specifications they will be responsible for include software changes, data analysis, IT Topology, subsystem specifications, scope of work change management, client workshops, and high level fixed fee pricing documents. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a Senior Enterprise Architect with 10?15 years of IT experience to lead strategic architecture initiatives focused on warehouse operations and logistics. This is a techno-functional... More role emphasizing enterprise-level strategy rather than hands-on technical work.________________________________________Key Responsibilities?Define and drive enterprise architecture strategy across multiple business-critical applications.?Collaborate with C-level executives, strategy teams, and solution architects to align technology roadmaps with organizational goals.?Oversee architecture for enterprise applications such as: oERP systems (MS Dynamics, D365)oWarehouse Management Systems (WMX)oCloud-based operational platforms?Ensure interoperability and scalability of applications without focusing on deep integrations.?Lead architecture reviews, progress tracking, and requirement analysis (approx. 70% strategy, 30% governance).?Provide guidance on cloud operations strategy and enterprise solutions.?Act as a liaison between business and technology teams, ensuring operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Technical Support Specialist is responsible for onsite and remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the... More organization. Job Responsibilities:Provide technical support to end-users via phone, email, and in-person.Diagnose and resolve hardware, software, and network issues.Install, configure, and maintain computer systems, printers, and other peripherals.Assist with the setup and deployment of new starters and equipment.Maintain accurate records of issues and resolutions in the help desk ticketing system.Collaborate with other IT team members to resolve complex issues.Educate users on basic IT practices and troubleshooting techniques.Ensure compliance with company IT policies and procedures.Travel to other offices within the organization to provide onsite support as needed.Coordinate with local IT teams to ensure consistent support across all locations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our... More clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management. Responsibilities:? Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity.? Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems.? Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD).? Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation.? Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients.? Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations.? Provide excellent customer service, ensuring client inquiries are handled professionally and promptly.? Assist with onboarding new users, including setting up workstations, email accounts, and software installations.? Maintain up-to-date knowledge of IT best practices, company processes, and client systems.? Contribute to team documentation, including knowledge base articles and standard operating procedures.Salary: 40kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a highly experienced Enterprise Infrastructure Architect to lead the design and implementation of a secure, scalable hybrid cloud infrastructure. This contract role is... More critical to the department?s transition from on-premise systems to a hybrid model using Microsoft Azure and Amazon Web Services (AWS). The architect will serve as a senior technical advisor and mentor, providing hands-on leadership, structured knowledge transfer, and expert-level support across cloud and on-prem environments.Day-to-Day ResponsibilitiesArchitecture & Strategic PlanningDesign and lead the implementation of hybrid cloud infrastructure (Azure, AWS, on-prem).Define integration strategies for legacy and cloud-native systems.Develop infrastructure standards, lifecycle strategies, and modernization roadmaps.Infrastructure Operations & SME DutiesAct as Level 4 technical expert for infrastructure, networking, and virtualization.Provide hands-on leadership in system implementation, maintenance, and optimization.Deliver after-hours support during migrations, outages, and critical events.Mentor IT staff on Microsoft 365, Intune, Azure Backup, and Endpoint Manager.Security & ComplianceDesign secure architectures aligned with CJIS, NIST, and local/state law enforcement standards.Oversee identity and access management (AD, Azure AD, Entra ID, AWS IAM, MFA, RBAC).Manage PKI infrastructure and ensure secure connectivity and auditability.Cloud Integration & MigrationLead phased migration of workloads to Azure and AWS.Architect hybrid networking (VPN, SD-WAN, ExpressRoute, Direct Connect).Automate deployments using Infrastructure as Code (Terraform, PowerShell, CloudFormation).Documentation, Training & SupportMaintain detailed documentation (diagrams, SOPs, runbooks, recovery plans).Conduct formal and informal training sessions for internal IT staff.Prepare compliance documentation for audits and internal reviews.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role will sit in the IT PMO supporting various high visibility initiatives. Projects may be comprised of several departments, have high visibility, pressing schedules, and require negotiation... More skills to balance the needs of project stakeholders. Project Manager will be responsible for organizing and documenting project work and program documents.Specific work duties include maintaining project plans, creating documentation around standard processes and programs, meeting preparation, communications, and other assigned projects. This contractor position will manage work utilizing standard project management methodologies, processes/procedures ? projects have clear start/end dates; specific manpower resource allocations; budgets and are clearly identified as a "project" by the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide ongoing maintenance and support for existing IT infrastructure, including servers, networks, desktops, laptops, printers, and specialized manufacturing equipment.Troubleshoot and resolve... More hardware, software, and network issues to ensure minimal downtime and smooth operations.Deliver technical support and coaching to junior IT staff, as needed.Act as a subject matter expert on infrastructure systems, supporting divisional and corporate IT projects as needed to completion.Administer and support key systems such as Active Directory, SCCM, Group Policy, virtualization platforms (VMware/Hyper-V), SQL databases, and virtual desktop infrastructure.Ensure compliance with IT security policies, government regulations, and data privacy standards.Collaborate closely with division IT manager, Infrastructure lead, and end-users to communicate status updates, resolve issues, and implement improvements.30-35hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Network Security Admin role is responsible for designing, implementing, and managing the organization's network infrastructure and security protocols. This role involves monitoring network... More performance, safeguarding systems against threats, and ensuring compliance with security policies and regulations. The Network and Security Admin will collaborate with cross-functional teams to develop and maintain secure network architectures, conduct risk assessments, and respond to security incidents. A strong understanding of network technologies and security best practices is essential for this position. They are responsible for protecting ACP networks and systems from cyber attacks and unauthorized access. This requires the role to anticipate and defend against cyber threats and work with IT Management to plan and react to events to protect ACP data. In addition to day-to-day cybersecurity monitoring and projects, this role performs Infrastructure actions as required ranging from systems to network installations and fixes. This is to ensure the current servers, systems, and network are stable, patched, and secure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?2?3 years of experience in a call center or customer service role preferrably with IT?Experience responding and triaging technical issues?Strong customer-facing communication and problem-solving... More skills?Ability to work flexible shifts and adapt to fast-paced environments?Eligible to get a security clearancePlusses:?Basic knowledge of IT or telecommunications systems preferredCompensation:$23/hr to $25/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Nexthink Engineer to sit hybrid in NYC. This individual will be the lead Engineer/Developer for the Nexthink Device Health Analytics platform. The role will support... More strategy and various initiatives that span the suite of platforms (Windows, Mac, Mobile, VDI). Additional responsibilities include: ?Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience. ?Leverage Nexthink?s digital experience data to develop a device health scoring system and identify candidates for PC refresh based on performance, age, failure trends, and user sentiment. ?Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching) based on predictive analytics.?In alignment with NBCU?s roadmap, lead the analysis, configuration, and administration of the Nexthink platform ?Implement automation strategies to streamline operations and proactively address potential issues ?Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and software governance ?Provide technical guidance on best practices for monitoring and improving enterprise-wide digital productivity ?Translate data insights into actionable recommendations that drive efficiency and innovation ?Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions ?Provide hands-on training and support to operations and engineering staff as required ?Stay up to date on emerging technologies, IT service management trends, and industry best practices applying this knowledge to improve existing processes and implement new solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less