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Insight Global is looking for a Nexthink Engineer to sit hybrid in NYC. This individual will be the lead Engineer/Developer for the Nexthink Device Health Analytics platform. The role will support... More strategy and various initiatives that span the suite of platforms (Windows, Mac, Mobile, VDI). Additional responsibilities include: ?Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience. ?Leverage Nexthink?s digital experience data to develop a device health scoring system and identify candidates for PC refresh based on performance, age, failure trends, and user sentiment. ?Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching) based on predictive analytics.?In alignment with NBCU?s roadmap, lead the analysis, configuration, and administration of the Nexthink platform ?Implement automation strategies to streamline operations and proactively address potential issues ?Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and software governance ?Provide technical guidance on best practices for monitoring and improving enterprise-wide digital productivity ?Translate data insights into actionable recommendations that drive efficiency and innovation ?Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions ?Provide hands-on training and support to operations and engineering staff as required ?Stay up to date on emerging technologies, IT service management trends, and industry best practices applying this knowledge to improve existing processes and implement new solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in Houston, TX is looking for ServiceNow Architect to join their team. This person will be responsible for taking the lead on solving challenges across the full breadth of IT service... More delivery and enabling people to deliver value across multiple business units. On a day-to-day basis the main responsibilities will be to design, configure, and develop ServiceNow applications with a primary focus on ITOM (Discovery, Service Mapping, Event Management, CMDB) and CSM (case management, portals, workflows). This person will also be helping create and implement new workflows, business rules, and UI pages using ServiceNow's scripting languages and web technologies. Developing and maintaining custom integrations between ServiceNow and other IT systems. Improving the architecture by consulting with platform architects, promoting innovative approaches, and sharing knowledge. Performing system administrative and development functions within the ServiceNow platform which includes, configuration and customization of the system. Performing system upgrade related activities including testing, troubleshooting, debugging, & fixing defects. This person will also be working heavily with ServiceNow reporting and helping with existing reports along with creating new reports based on business needs. Candidate will also be working with our ticketing system to help resolve user's issues on a daily basis. This individual must have strong communication skills as they will be interacting with multiple groups and individuals. Based on knowledge and years of experience, this position offers a pay range of $70-80/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large and growing Sporting Goods Wholesaling company is seeking an IT Scrum Master to join their PMO and Software Development teams. In this role, you will be responsible for developing and... More implementing project portfolio management processes within a specified department, implementing and utilizing PMO methodologies. Responsibilities include, but are not limited to: - Facilitating and schedule ceremonies to support SAFe framework for their assigned FTs including but not limited to daily standups, planning activities, and retros/reflections.- Assist with planning and facilitation of PI Planning events and ensure assigned FTs understands the purpose and goals of the event to be able to participate fully.- Facilitate completion of work assignments, estimation, planning, or dictating work assignments to build a high performing team.- Facilitate discussion, decision making, team building and conflict resolution.Work to alleviate administrative tasks from the FT when possible to foster continuous flow of work and improved efficiencies.- Remove roadblocks by taking the right course of action to reach the goal and/or by leading the team on appropriate course of action.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An oil and gas client of Insight Global is looking for a Sr. Operations Analyst to join their Operational Applications team. This team is responsible for the integration, support and maintenance of... More the company's operational apps and software. This person will be responsible for ensuring all systems and processes are in place and functioning correctly. The Sr. Operations Analyst will be working closely with Operations and Engineering teams as well as IT Technical teams to provide oversight and support of technical systems such as EnablOn and Aveva PI. On a daily basis, this person will be ensuring success for technical outcomes such as module integration, configuration and enhancements, as well as prioritization of business requirements initiatives. This person much be able and willing to communicate clearly and effectively with business stakeholders in a dynamic, fast paced environment. This person must be local and willing to report onsite in Beaumont or Downtown Houston 5 days/week with occasional local travel. The salary for this role is dependent upon experience and will be between $115,000-155,000 annually.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Structured Cabling Project Manager to join our client an enterprise healthcare organization to support their project management office, within their enterprise... More technology department. You will be joining a team of 5 senior project managers who own a portfolio of projects stemming from IT implementation and integrations at sites across the Boroughs of Manhattan. This team of senior project managers are required to drive projects and assist in business process, administrative support and general paperwork and meetings. This team is managing projects stemming from the implementation of new IT infrastructure and build outs, application integration and new construction. Must be comfortable going on site and traveling between the boroughs.Responsibilities will include:-Updating schedules and coordinating meetings-Attending meetings and creating meeting documentation and updates-Creating and maintaining general documentation and reporting on project statuses from an IT and Construction stand point-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled and motivated Epic Healthy Planet Lead IT Analyst to join our IT team. This role is responsible for the support, optimization, and enhancement of Epic?s Healthy... More Planet, Compass Rose, Clinical Case Management, and EpicCare Link applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization.Key Responsibilities:?Lead the configuration and maintenance of Epic Healthy Planet, Compass Rose, CCM, and EpicCare Link applications.?Collaborate with clinical, operational, and technical teams to understand population health related workflows and goals in order to translate them into Epic workflows.?Design and implement solutions that support care management, quality improvement, and risk stratification.?Serve as a subject matter expert for Healthy Planet, CCM, EpicCare Link applications and provide guidance on best practices and optimization opportunities.?Manage project timelines, deliverables, and stakeholder communications.?Conduct testing, validation, and troubleshooting of Epic functionality.?Provide training and support to end-users and analysts.?Stay current with Epic updates and industry trends in population health and value-based care.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and experienced Field Service Technician to support healthcare clients across Tennessee and surrounding states. This unique role is based in Tennessee and involves... More servicing infant security systems and related low-voltage technologies in hospitals and long-term care facilities. The technician will be part of a collaborative team of 15 field service professionals covering the eastern region. Key Responsibilities?Perform installation, maintenance, and troubleshooting of low-voltage systems (12?24V AC/DC), including RFID and access control technologies.?Service healthcare facilities including hospitals and nursing homes (approx. 50/50 split).?Travel to client sites within a 3-hour radius; occasional flights for extended support in Mississippi, Alabama, and Kentucky.?Manage service calls, courtesy visits, inspections, and remote support as needed.?Maintain accurate documentation and communicate effectively with clients and internal teams.?Work independently with flexible hours (average 6-hour days, some up to 12 hours).?Guarantee of 40 hours/week with a minimum of 10% annual overtime.?Expense hotel stays and mileage when applicable; company card provided.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Head of US End User Technology Infrastructure Engineering will lead and oversee the design, strategy, and management of end-user technology solutions for the bank. This role is responsible for... More ensuring a seamless, secure, and efficient technology experience for all employees, enabling productivity and collaboration while maintaining compliance with regulatory requirements. You?ll develop and execute the end-user technology strategy, aligning with business goals and objectives. To do this, You will collaborate with senior management and cross-functional teams to ensure that end-user technology aligns with the broader IT and business strategies. You will be expected to drive innovation, lead a highperforming team, and ensure the continuous improvement of end-user services.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line technical questions from the internal employees in a... More healthcare environment. They will spend 70-80% of their day doing password resets. All password resets will be for applications that employees within the company use. They will respond to both phone inquiries from staff members and manage workload efficiently to fulfill commitments in a timely manner. This person will also serve as the liaison between the IT and operations staff. They will receive 50-60 calls per day and an additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be working on site every day with some flexibility if needed for one off appointments, etc. In addition, one will be expected to be on an on-call rotation with the team where they will be responsible for supporting the technical tickets during off days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?2?3 years of experience in a call center or customer service role preferrably with IT?Experience responding and triaging technical issues?Strong customer-facing communication and problem-solving... More skills?Ability to work flexible shifts and adapt to fast-paced environments?Eligible to get a security clearancePlusses:?Basic knowledge of IT or telecommunications systems preferredCompensation:$23/hr to $25/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less