Job Search Results for healthcare it

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Business Analyst to sit in Hartford, CT at least 3 times a week while being remote the other day days. This person will be joining a team to support the Mental Health... More Clarity platform. This program is evolving rapidly, requiring a BA who thrives in fast-paced environments and is comfortable working with internal teams to gather requirements to help with a legacy systems and new feature developments to help towards a push to AI. This induvial will need to have experience in Agile environments and excels at gathering and documenting requirements. This role involves working closely with developers, participating in scrum ceremonies, and supporting UAT and basic testing efforts. The ideal candidate understands healthcare data and can use SQL to query. Youll be expected to write clear user stories, collaborate during future PI planning, and contribute to continuous improvement in a SAFe Agile setting. While tool exposure is flexible, strong analytical thinking and communication skills are essential.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

1. Lead, manage, and support the intake team, including both internal staff and partner home health (PH) team members.2. Oversee day-to-day intake operations, ensuring timely and accurate processing... More of referrals and new patient intakes.3. Actively perform intake duties as needed to support team coverage and ensure timely processing of referrals.4. Serve as the primary escalation point for complex or high-priority calls and issues, resolving concerns professionally and promptly.5. Collaborate with the CEO and Executive Assistant (EA) to design, implement, and facilitate training programs and process improvement plans for the intake team.6. Ensure compliance with all internal policies and external regulations, including HIPAA and other healthcare standards.7. Conduct regular audits and quality assurance reviews to ensure accuracy and completeness of intake documentation.8. Run and analyze performance reports related to intake activities, identifying trends and areas for process improvement.9. Utilize electronic health record (EHR) systems, CRM tools, and other platforms effectively for data tracking and communication.10. Serve as a liaison between the intake team and clinical, scheduling, and billing departments.11. Cover on weekends as neededWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Healthcare IT Systems Engineer supports the Project Managers, Sales, & Support in the planning and execution of the HCIT product line, while providing hands-on technical support. The engineer... More serves as the primary resource for the technical build of all client systems. Develop very close working relationship with client to fully deliver on expectations and needs. Initiate, review, or approve modifications to project plans. Ensure a successful go-live by performing tests, and ensure clients are thoroughly trained and fully understand product capabilities. Manage Customer infrastructure, including patching & security Installing and/or upgrading our software platform on customer devices Troubleshooting hardware and application performance Assess current and future customer needs and priorities through communicating directly with customers or other methods.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Senior Systems Engineer is an exciting position that helps shape how our products work in the complex hospital IT environment. This person provides leadership and guidance in translating... More business, customer, and regulatory needs into detailed product requirements that ensure our solutions are robust, performant, and functional. The Senior Systems Engineer will apply analytical rigor to proposed solutions to determine failure cases, assess impact to existing functionality, and define overall system performance needs. This person will also conduct design reviews and assess our products for technical and patient risk.Interact with business stakeholders and customers to understand their problems and needsDefine the product from a requirements perspective and analyze it for riskoTranslate customer needs, business constraints, and regulatory requirements into functional and performance requirements oCollaborate with system architects and engineers to ensure the requirements define major modules, concepts, intended environments and the relationships between themoEnsure robust, reliable, and secure system interfaces and integrationsoCreate and maintain the functional specification documentation in a lightweight and concise format, while still being very thorough and detailedoOversee maintenance of the risk management plan, including the risk analysis, by identifying and mitigating hazards associated with a designoEvaluate risk by using methodologies such as DFMEA and Risk/Hazard AnalysisCollaborate with product management, clinicians, UX designers, and customers to explain the technical workings of the system, estimate new features, and provide solution optionsConduct impact analysis for design changes and implement necessary actionsConduct and integrate in-depth design reviews throughout the product development processEffectively work with test engineering, throughout the project to drive efficiency in V&VWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A healthcare client is looking for 2 Business Systems Analyst to sit fully remote. This person is going to be focused on two specific areas where the organization is experiencing extreme amounts of... More growth. The two products that they will be focusing on are products that have been invested since the beginning of 2024. This person should have good analytical skills, experience using SQL, and should have somewhat of an understanding of how medical or pharma claims are paid. This person should be able to create visuals with data that make sense to engineers. The BSA will be responsible for bridging the gap between the business and technology.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... More healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's healthcare clients are looking for a Senior Internal Auditor to join their team. The Senior Internal Auditor will report to the Director of Internal Audit and is responsible... More for executing audits of operational, financial, and clinical functions from start to completion.Responsibilities: - Perform Audit Procedures (identifying and defining issues, developing criteria, reviewing and analyzing evidence, creating process narrative and documents control design, implementation and operation)- Prepare working papers, conduct interviews, review documents, and compose summary memos - Follow up on audit finding to ensure corrective action is implemented - Identify and document issues and recommendations using independent judgment - Communicate the results of projects via written reports and oral presentations to management/timely reporting of obstacles and provides regular progress reports of overall audit to managementThe ideal candidate is comfortable working 5 days/week onsite in Camden NJ for the first 90 days, and will then be a hybrid schedule: 3 days/week onsite.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global's healthcare client is in the process of upgrading 40,000+ devices to the Windows 11 Operating System.We are seeking a team of Technicians who will be responsible for the imaging and... More updating of these systems across various sites. The candidate should be able to work independently in a fast paced environment, and be comfortable navigating the Windows OS. The candidate should have previous Windows 11 migration experience, and familiarity navigating the OS.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... More healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less